This is my fav mt mikes location. Compared to other locations, this place really lathers on the sauce which I love. Other places put on sauce like it's butter and u are on a diet. Staff is polite. U can always ask for paper plates, cheese and chili pepper flakes on the side. I usually order online and pick up. Heart shaped pepperoni pizzas are nice, so is snowy alps and bbq chicken luau if u need suggestions. read more

I don't get why they get bad reviews at this location. We were hesitant at first but I am glad we decided to give this pizza place a try. My husband called to place an order, and the staff member who answered was very friendly. The pizza was ready on time and it was delicious! We ordered the Combo pizza but substituted the bell peppers with jalapeños. The crust was perfect, the pizza toppings were fresh and the pizza was loaded with them. Last minute, my husband ordered a side of mini churros and oh my! They were delicious!! Crispy on the outside and soft on the inside. They were also not too sweet, it was overall the perfect dessert. I am glad we decided to give this Mount Mike's location a try! We will be back. read more

Mountain Mike's Pizza - Combo pizza with jalapeños - Pizza Near Me - Concord, California

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Order 3 pizzas at 12pm for 4pm pick up and came to pick up around 4:30. They said the order wasn't ready yet and needed 7 more minutes. Came back 20mins later and still wasn't ready after 5pm we finally got our order. The staff i unpleasant and rude and got our order wrong as well. Honestly wouldn't even care to review bc it's a chain but literally go to any other location besides this one. They just suck at their jobs read more

Great pizza!! Have always been good! Will continue to be a go to! Have always gotten pickup but always spot on.

I initially reviewed the wrong location but I have to say, the manager at this location immediately responded to make it right. Good to know if there's an issue here, they'll handle it promptly! read more

How do you mess up a salami sandwich? I got pizza bread with 5 or 6 slices of salami .... I thought I ordered a sandwich .... what is wrong with this place? read more

I told 2 employees that there are no toilet paper in the restroom,they act like they didn't understand English all of a sudden.nothing was done.i ordered the buffet with water water cups was too small I explained I'm disabled I can't keep getting up for water.oncr again no reaction no bigger cup,no nothing.also u have to use the same plate at the buffet,that's a health code violation. read more

Best combination pizza in town the pepperonis a little spicy but that's how I like them, good delivery driver quick delivery five stars! read more

Mountain Mike's Pizza - Combination pizza - Pizza Near Me - Concord, California

I am a sucker for pretty girls, especially ones who do a good job and these girls do. Pizza was good dining area clean, Sports on television not too loud to think, if I was Italian and my mama used to make pizza (like from the old country) it would taste like this . read more

Mountain Mike's Pizza - Napkin dispenser - Pizza Near Me - Concord, California

I ordered for delivery. They got my order very wrong. Tried the curry pizza, it was gross (and I love curry). I won't be ordering from here again. Yuck. *UPDATE 3/27/24* As instructed in the comment below, I reached out to Mountain Mike's on 3/18/24. I just heard back today (3/27/24) and they said if I download their app, they'll give me a gift card. I think maybe I'll accept and try a different location? Maybe the one I tried was just really shitty? It's not cool that they're requiring me to download their app, set up an account, and give them my information to get it, but whatever. It's worth a shot. read more

Horrible customer service ordered online to get it delivered an hour passes by my order is still not delivered I call order is "still in the oven" it will be 30 more min after it was suppose to be delivered an hour ago. Very unprofessional manger and staff do not order to get it delivered or you will be waiting 2 hours. read more

I ordered lasagna and garlic bread and surprisingly it was pretty good. It tasted fresh and I really enjoyed it. My first time eating at Mountain Mike's. I have attached a picture so you could see the lasagna that I ordered. read more

Mountain Mike's Pizza - Lasagna and Garlic - Pizza Near Me - Concord, California

Best pizza place in pleasant hill hands down! always polite and professional and always fresh and hot pizza! only place I go for pizza!!!!

What has happened to Mtn Mikes?! We ordered from them for years. But as of last year the quality and quantity has changed drastically. What is happening? Ordering is more difficult. The crusts are thinner and the sizes are SMALLER. We are ok paying more because of inflation-if it was with it. There very clearly has been a change of ownership. It is not working like we all are used to it working. No hate. But what's up with curry pizza?! This is a pizza joint. Can we please just have Mountain Mikes like it use to be?!!!!!! Less than 1 star read more

Can't even order because you get put on hold over and over and hung up on. Being busy is one thing but not waiting for the customer to answer if it's okay to put them on hold is Conpletly rude! That is not how you are supposed to work the phones. And not only do it get "Thanksfircalllingmimshavetoputyouonhold" and an impediment hold...She then picks up the phone and does the same thing then puts me back on hold and then hangs up! she then does it again! Never coming here again. Horrible service!!!!! Teach your teens to hands the phones properly how about employ enough and maybe some actual adults who can handle the busy hours. sick of employers not giving their employees especially teens the proper training and skills and there needs to be an adult to supervise o would not reccomend this location read more

This location is out the way from home but their service is the best, always ! Keep up the good service read more

Mountain Mike's Pizza - Boneless chicken 1/2 lb | medium pepperoni & jalapeño - Pizza Near Me - Concord, California

Very bad customer service. Cold pizza. I got very sick from their pizza and food poisoning with diarrhea and vomiting and almost went to the ER. Don't go here. read more

Well don't order online because once you get to the restaurant you'll be met with 4 workers just standing around who tell you they just "didn't make your pizza" but if you want to wait another 15-20 minutes they can make it. Not with the 40 minutes they had from the time I placed it to when I said my scheduled pickup time would be. Mind you they were not busy at all. They were all just standing around. The girl just said sorry we didn't make it you can have a refund and was completely unhelpful and rude in resolving the issue they decided to make. Anyways, choose a different spot for your pizza needs. read more

1*totally raw from the inside 2*Cashiers and supervisor (Juan Corona) totally rude and aggressive 3*need skills and training to work in restaurants and kitchens read more

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We enjoy this location of Mountain Mike's Pizza often. The price is right and the pizza is great. Management and all the staff are friendly and efficient. We've never had a bad experience here in 10 years. Thank you. Michael O'Brien read more

3 stars for the pizza. -2 stars because the people who work here need better training in customer service. They look annoyed when you're ordering. Toppings and Crust were really good and plentiful. read more

Mountain Mike's Pizza - Combo and pineapple chicken bbq pizza - Pizza Near Me - Concord, California

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Top tier pizza. All perfectly crafted. The sauce is great, the crust is great, the pepperonis are perfect, crispy and heavily portioned. It's on the more expensive side of pizzas but it is worth it. read more

Mountain Mike's Pizza - Pizza Near Me - Concord, California

Damn, this place has 2 stars? Granted I've only ordered from this location once, I've had Mountain Mike's in three locations, this being the first. Their pizza is super awesome tasty. It's got a nice, smoky, woodfire flair to it. I'd say it's hard to screw up one of their pizzas. But it's also expensive as hell, just like Round Table. Tasty pizza out in these parts is gonna cost you because everyone buys in to the fact that they should be parallel with San Francisco prices. For a good deal, you'd probably have to go Tracy. So I get these guys once a year. The whole expensive as hell thing. read more

I really enjoy the pizza but I truly HATE calling my order in, thr young ladies that answer the phone are so unprofessional and EXTREMELY RUDE. May I suggest some customers service training. read more

Ordered pizza online for to go order, got to restaurant about 10 minutes after I placed order. Paid for my order and was told someone would call my name when my order is ready, sat down and watched tv and about 15 to 20 minutes passed so I go to counter and lady at counter ask my name on order. I tell her she walks over to oven and my order has been sitting on top of oven for who knows how long. Get home and they SCREWED UP MY ORDER!!! Half Mt. Everest and half pepperoni and olives. NO OLIVES ON PEPPERONI SIDE, MNO DIPPING SAUCE FOR BONELESS WINGS. NEVER WILL I GO BACK TO THIS SAD EXCUSE FOR A PIZZA RESTAURANT. STAY AWAY read more

First let me say I am not easily dissatisfied. I can always rate on the more positive. They get minus 5 stars why can't you post with zero stars Yelp???? Just came home to take a bite of raw dough!! I ordered a large pepperoni and mushroom, $30 looked like a medium. Young kid at register was not rude but surely didn't give a fuck with his mask half on his face. DO NOT go here !!!!!! I tried to give them a chance cause I wanted to stop at Concord Tap house for a drink while we waited for the pizza to be ready. Fuck this location, go to concord tap house and eat and drink. I hope this location closes down so a better more reliable restaurant can open there. read more

I ordered a pepperoni pizza with extra sauce and garlic sticks for pick up. Both the pizza and garlic sticks tasted old. I only ate once slice of pizza because that's how gross it was. I've been to several Mountain Mike locations across the Bay Area and this is the first time I've been dissatisfied. I guess I should have read the reviews before ordering from this location. read more

Charged me 19 dollars for a small pizza that was ordered before i came and still had to wait for 15 minutes when they had no other business. Not like this pizza tastes so much better than any other pizza place with lower prices and faster service. Stay away. How are they still in business? read more

I ordered a small pizza for delivery to a Rest Home in the area for my Mom and Karla was super helpful and understanding. Once I got the pizza all ordered and paid for etc., we hung up. She called me back to let me know that the delivery driver said he wouldn't be able to go to her room to deliver the pizza. I thanked her for the call back and apologized for forgetting to let them know to take it to the front desk and they would deliver it to my Mom. Karla wrote my Mom's name and room number on the box so it go to my Mom while it was still hot. I let my Mom know when to expect the pizza and she called me when she got it and said thank you very much. I will definitely keep ordering from Karla and the Mountain Mike's team on Clayton, their customer service was awesome! Thanks Guys!!!! M read more

Horrible customer service. I ordered a Cheese pizza with tomatoes and we received a pizza with tomatoes without cheese..Lady at Mountain Mike's said it's my fault and hung up. Like what! They screw up our order and then didn't want to help. Never going back and beware people read more

I responded to your request that I reach out to you via email over a week ago! I have heard nothing! No response whatsoever! Way to go in resolving a issue with your customer service! VERY VERY BAD, read more

No wonder this location has terrible reviews. 3/3/2021 5pm I walk in with my son and order a kids personal pizza. I pay and ask where to wait and she tells me it's going to be 25 minutes. Wait what? 25 minutes for a kids personal pizza? That doesn't sound right. I tell her that was longer than I thought. This chic is not in uniform or have a company shirt but a black hoodie and ripped jeans snorts at me that I can cancel my order. I was like well I already ordered it, maybe I should wait but she was so rude I asked for my money back. The two working there look like they are eating more pizza than working. read more

Do you crave great pizza? The warm satisfaction of chunks of meat, cheese, and tomato sauce filling your stomach? Then don't come here. I've been a few times, and comparing Mountain Mike's to other pizzas is like comparing a Yugo to a BMW. Quite tasteless and bland. They get 2 stars because, if you're looking at an all-you-can-eat lunch buffet for a low price, you can go here. But China Wall is far better. And now Round Table has started to do the same thing, so why go here? read more

Mountain mikes is one of my favorite pizza places to go to. Excellent taste. This one in particular the taste wasn't bad but the customer service was horrible.. Went in at 1210 for lunch since they have the buffet from 11-2 pm I believe, they had nothing I mean NOTHING ready at 1210 no pizza. For a customer who is on a hour lunch 12-1 this is unacceptable. By 1230 the pizza were out so we had to gobble down the food:/ the way employee talk to you in my opinion is very cold attitude. You ask for something they make a facial gesture like they were asked to do the impossible. I will not be going back here to this particular mountain mike for such reasons. My tip is to go to the other one on Clayton by the bowling center, way better customer service. read more

Mountain Mike's Pizza - Arrived at 1210 for lunch and no pizza were even made for buffet. For someone on timed lunch this is not okay. - Pizza Near Me - Concord, California

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OMG, the Sizzling' Bacon pizza is so good! We have ordered it twice this week. We also ordered an individual salad, which was huge and loaded with goodies. Our new favorite pizza restaurant! read more

I went to pick up my order yesterday and their door cut my arm. I was bleeding a lot. I even let the staff know and they didn't even acknowledge that it could harm other customers. I was really disappointed. Don't go here. The staff don't care & they didn't even wipe down the part of the door that I cut my arm on. read more

Love this location !! It's a few minutes from my house but I still have it delivered and it's always on time and taste amazing!!. There was a little trouble with one order but they came back shortly thereafter and made the order right and apologized. No rudeness and no hassle. Pikes peak is my personal favorite!! Amazing wings too.. the honey garlic are a hit!!. read more

So our last delivery they forgot too add pepperoni, we were having a get together so I didnt want to big a deal. This time around today with the heat smelting.. we decided to order a pizza again as we all believe in second chance based on the qaulity of Mountain Mike's pizza. Well we were disappointed again, it's not such much that they claimed they couldn't find my address it's that fact that they lied coming directly from the manager when I never received A CALL EVER!!! Communication is key in having a successful business but not taking accountability is a whole other aspect. I dont trust to order again, very naf experience. read more

I really wish I could give zero stars. I was very disappointed with the customer service. After seeing the owner in action, disrespectfully reprimand one of the younger employees behind the counter. Also after being inconvenienced my last visit and explaining the error to the owner, I basically received a blank stare and absolutely no response. He literally answered the phone right in my face ( while I was speaking ). I felt like I was in the Twilight Zone. Needless to say...... next time I'll be visiting the one on Contra Costa Blvd. They'll be getting my hard earned money from now on. read more

I will never use this m mikes again! The girl answering the phone at noon on Tuesday 9/29 is a total bitch and just caused that store to lose my business!! read more