Love this store! Super clean restaurant and very nice staff! I want to thank the head manager Isaac and all the staff there working I can tell they work very hard and the company should be great full to have such amazing employees. read more

The service is great and the staff are very friendly. The girl at the front desk-I forgot her name is awesome. I have been going there for years and will continue to get my pizza there. We had the chicken with the white sauce and the combination. Delish as always! Thanks for staying open during the trying times. We appreciate you. I am from the RIverbank/Oakdale area. Also, they always make sure you have your to go condiments with your order. (napkins, plates etc...) read more

I ordered a large pepperoni pizza and olive & a medium garlic break sticks with cheese through door dash. Unfortunately door dash doesn't give you the options to add special instructions or customize the pizza with only half of it with olive so I called the restraint and spoke with Denika and she was a sweetheart! She was more then willing to make the changes to the pizza and was understanding when I asked if she could lightly cook the items.. Her personality and attitude was very professional and cheerful. I appreciate her. Mountain mikes employee Denika gave the ideal customer service you can ask for! Thank you Denika. My fiance, myself, and my hard working bestfriends 2 little boys appreciate you! read more

So I used my coupon from those fundraisers a buy one get a small free and the girl that works there told me that my free pizza was only a 1 topping. I told her repeatedly it says equal or lesser toppings. She kept telling me no. So I went ahead and ordered it with pepperoni but called other mountain mikes and they said no it's not a 1 topping it's equal value. I will not order from them again. I will drive further and get from another mountain Mike's. Really dissatisfied with how she was rude. B.m. read more

I want to thank Denika at the Riverbank location for the above and beyond help she gave me. I was super frustrated with an incident that had previously occurred and a purchase I was making I hung up the phone feeling I didn't get the problem resolved but when I went to pick up the order she had taken care of the issue and made it right. I know places are understaff I try to be understanding but when a person goes above and beyond for the company they work for it means a great deal. Again I want to thank you Denika for all your help and the great service you provided me and my family. I hope they realize what a great employee they have to make sure customers are well taken care and fully satisfied. And as always great pizza. read more

Ordered a pizza with onions, garlic and bell peppers. this is what I order often never had any problems but this time when i opened my box the pizza was covered in SO much garlic it was hardly edible. I was very hungry so i didn't want to bring it back and wait for another so I attempted to wipe off 90% of the garlic mountain but it took off most of the cheese and for $30 i shouldn't have to do that... only ate a couple slices, money wasted. read more

I've been coming here all my life because I've lived in riverbank basically my entire life. But there is a specific reason I have chosen to type a review. They usually never mess up on orders but in this occasion they failed to deliver my order and it had already been two hours. I called and they couldn't find my order in the system, no hard feelings. Things happen, so I just kindly asked if they can cancel my order since I figured it wasn't even done. She agreed and hung up the phone. 5 mins later and get a ring at the door and there's the delivery guy with my order and apologized and mentioned the girl said it was on the house. I was really appreciative of the fact they apologized and decided to deliver my order and not charge me. Not that this one time was going to stop me from coming here but I will for sure be more grateful for their service. read more

Ok so I understand unskilled labor.. I was a teenager once and worked plenty fast food jobs.. I get it. I however was never allowed to act so blasé. I walk up to place my order and it comes to $45. Half was to go so I kinda hesitate a second thinking he'll repeat it back To me but he doesn't so I offer to repeat my order back. I need to know he got everything correct. Once I confirmed that he just walks off.. I nicely remind him I need a salad plate, to go salad container and cup maybe??? He says oh yea.. So I walk over to the salad bar and I'm not exaggerating... it was disgusting. Unfortunately I'm not the yelling and complaining type, I'm more the quiet and pissed off type so I rolled with it. The entire time I'm like shooting lasers from my eyes at the 6 or so employees that go to fill ranch cups.. but literally no one refills or cleans anything! Wtf guys! The big cashier guy refills the nasty ass pasta salad while the actual salad sides are empty! Ranch everywhere.. ranch finger prints on the sneeze guard and crouton jar. I just can't understand.. the mushrooms were black. The fungus grew fungus.. the cucumbers were very translucent which means they've probably been frozen at some point. I've ordered deliver so many times and for whatever reason it's so much better. So to make things worse.. the pizza or those bad veggies gave me Stomach issues... thanks guys read more

After ordering pizza for delivery five minutes from the restaurant and being quoted an hour and fifteen minutes, going on 2 hours and ten minutes called and was told, sorry I can give you a free two liter. Still haven't received it but expected to pay! we've got hungry kids here with school tomorrow. Was now received and payed for. Mountain Mike's had always been my favorite but that was not worth the 60 bucks. read more

I love this restaurant, from the friendly staff to the cozy interior of the dining area, I have never had an issue with poor customer service. Although, understandably, I did receive an order six (6) minutes after the quote time (I was quoted 35 minutes), and as to why I can understand the restaurant was farly busy at the time. Overall it has always been a fantastic experience. read more

Great pizza last night for us. Thank you ! This place is always good with our pizzas, some more than others so consistency is also good. I don't think two pizzas will ever be the same but when they all come out good they should know that too. I am sure staff could use a hand due to the traffic they get plus calls.. Yikes! I live in the neighborhood and believe in supporting any business locally till they prove me wrong. Believe me it has happened. Crispy pepperoni, cheese melting just right and 2 bears killing it. read more

Had a birthday party today at Mnt. Mike Pizza and had a horrible experience, raw breadsticks, raw pizza and hair all up in the pizza!!! So gross!!! How do they try to resolve the issue??? By offering 50% off our next order or remaking a pizza...for the 3rd time! Refused to give us our money back! I can understand things happen but there is no excuse for this! The employees tried to fix the issue but management could care less! Would not recommend Mnt. Mikes in Riverbank at all!! read more

I love Mountain Mike Pizza! But I usually order to go (only because of the fact that the cooking area is very unkept) The last time I ordered there, there was a broom and dustpan in front of the cold beverage area which is right behind the registers, thrown on the floor. It didn't look like they had a rush but there was things thrown all over the place and the people were unkept. Their hair were not in hairnets, kind of thrown up and just dirty looking. I'm not trying to be rude believe me, but it says something about your food when you notice these two things immediately. read more

Awesome Pizza!!! Had ordered wings & a small classic pizza. They came out in a timely manner and tasted very delicious. A young lady named Kenna had helped me out, she was super helpful explaining the menu! Great customer service, 10/10 pizza! read more

Bad customer service. The counter girl was so rude and not friendly at all. It's understandable that there busy but there is no need to be as rude and short as she was. Food is good as always that's the only reason this place gets 2 reveries but next time I will drive the extra 15 minutes out to get a better customer service. read more

standard pizza chain...toppings are loaded heavy...bottom breading is firm enough to hold, but the inside breading quite soggy...crisp outer crust...delivery available and pizza undamaged... read more

Mountain Mike's Pizza - meaty - Pizza Near Me - Riverbank, California

I don't know wheeze to even start! This place has gone downhill. The deliver to Ike is always over an hour and half. The order are normally wrong. Their cUstomer service needs some serious training. Tonight for I stand I call and place and order,2 medium pizzas. Called at 6:05pm and they tell me is it 30 minutes for pickup and 1:45 for delivery. So I go with pick up. Get there at 6:40 and they haven't even put in the oven yet umm 30 minutes?? We definitely need a bbq tree pizza place in the town. Pizza plus is ok.. sucks hey don't delivver cause I would give them my business. Anyway.. now I'm here and I wait.. least I know it will be fresh. read more

My favorite pizza place in Riverbank? Yes! I've been to a few Mountain Mikes around Modesto and what I've come to realize is that the one in Riverbank is the best. Big, hefty pizzas with plenty of toppings. My family and I tend to get half Chicken Club, half Combo. Pizza's always hot and ready, full of flavor. Long slices with tons of toppings! BBQ sauce on the club is amazing. As for the place itself, it's not bad. There's a single plasma right smack in the middle of it, which is okay for my sport's fan dad. The carpet, walls and bathrooms could use some remodeling, but other than that it's a clean place! Go Tuesday nights for the deal. Has a Baskin Robin's chain right next door so if you're done with pizza, you can buy yourself a frozen treat! read more

Charles delivered our pizza and he was so great! He helped us so much and waited on hold to help us out & get our coupon fixed! So great!

1 hour late delivery then stated. Asked for ranch, paper plates, peppers and Parmesan cheese, none was provided. The delivery driver didn't even have a pen for me to sign my receipt. Also both orders of Wings were cold!!!!! Never ordering from here again!!!! read more

We arrived right at 11:00 when they opened and everything was very dirty: food on the floor and chairs, trash under the tables, crumbs on the counter near the drinks, no straws or utensils available. We love the pizza, so we got it to go. read more

Where do I begin?? I hate to be so rude but the person answering the phone and taking orders is a complete idiot. August: When I told her my street name which has the word Sunny, she asked me to spell it. I did. They called and sd they couldn't find my Bunny Street home. Not sure how you could mistake a B for an S sound but whatever. October: She again asked me to spell Sunny. I did. I ordered 2 medium, 1toppings. 1 cheese, 1 pepperoni. An HOUR later they called and asked if I wanted pepperocini or pepperoni. Are you kidding me?? My pizzas should have been here already and you're calling me NOW to confirm?? Fire the moron or drug test her. If shes your kid- you failed her. She's an idiot. read more

This place keeps going down hill. Last 2 deliveries I received someone else's pizza. Call and tell them it's like they don't.care. Can't get a refund but we will bring you another in an hour and a half. Also the pizzas are having less and less toppings. I think pizza plus just got a new regular. read more

The staff are friendly and very helpful, especially Kayla. She was great very nice, always smiling, even with our loud crazy kids running around. They were so nice when we changed our order last minute and everything was correct. Great place. read more

This is a fine location. I've been eating at this location since they opened here and that was forever ago. Good food, good service, good salad bar, good drinks, and cold beer with frozen Mugs. read more

Gross salad bar. Produce was old and/or too frozen to eat. Also, several items weren't stocked. Beer was flat but at least the cups were chilled. Hopefully pizza will be good. read more

Apparently now thy don't take cards from Chase Bank. I ordered a pizza to pick up and when I get there to pay I'm told this by the manager. When I told her that it would have been better to know this ahead of time the manager tells me that she doesn't know who is going to pay with Chase. That's when I tell her that when you have someone on the phone that you should at least let them know that in case you bank with Chase we don't take their cards now. I couldn't be the first person to say this but it didn't look like she cared. I then had to go to Wells Fargo next door and get charged $3 to take money out and then Chase will charge me $1 or $2 probably to get the pizza. No one cares about customer service anymore read more

My daughter ordered on line at 2PM today to pick up at 730PM. Order confirmed. My mother in law arrived at correct location at 720PM is still there waiting for order and its 830PM! Unacceptable! Should be 0 stars read more

UPDATE: It appears that MM employees wanted free pizza for themseves or their friends!! I call and explain that my pizza was made incorrectly. The lead offers to immediately remake it correctly, especially since I waited 40_45 minutes the first time. She advises it will take 10 to 15 minutes. We go in to pick it up, it's not ready and we're forced to wait an additional 5 to 10 minutes. When I look at the pizza before leaving I noticed that they have not only made it with half no mushrooms but also half no bell pepper. When I get upset they try to tell me that "it's just the way that pizza was made, the bell peppers are under the cheese." I suppose they think the consumers are dumb teenagers as well... in the meantime, I have an unfed child at home, which is obviously of no concern of theirs. Now I have to wait 3 to 5 days for a full refund!?!? SUGGESTION: Make the pizza with all of the ingredients, leaving mushrooms for last. Add mushrooms to half of the pizza only (per PAYING customer's request), bake accordingly!! I only suggest this as obviously none of you are incompetent... Mountain Mike's is my favorite pizza chain. In saying that, this Riverbank store is probably the worst restaurant in the chain. The staff all tend to have poor attitudes, which is bad enough. But worst of all, almost every order that I call in for pick up is made incorrectly. For example, below is a picture of what was supposed to be a large My. Everest, 1/2 without mushrooms... And, of course, don't call and complain angrily cuz the store lead will threaten to disconnect the call. After all, they are in no way paying for my gas, time, or inconvenience. I highly suggest going to Modesto locations!!! read more

Mountain Mike's Pizza - Pizza Near Me - Riverbank, California

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If I could leave 0 stars I would. Ordered a pizza at 8:30pm and they said it would be an hour for ONE pizza but okay maybe they're busy for a Monday night. Whatever. But had to call at 10 pm to ask where my pizza was. Of course they don't care about an order that's already paid for over the phone. After I called they said I should just cancel my order but obviously my family was hungry so I wanted my food. They said the driver would be there ASAP. Got my pizza at 10:48pm after closing time. Never again ordering from them. Edit: My pizza is super cold. No wonder they wanted me to cancel the order. read more

First I would want to start by thanking the staff at Mountain Mike's. I don't remember everyone's name, but I do remembered Daniel at the front desk, Victoria and Emily. I had ordered two mountain pizzas and asked the employee to have them double baked. He tried to discourage me telling me they'd be way over baked, but since I ask for my pizzas to be double baked at Mountain Mikes in Ceres, I thought they'd turn out the same. When the pizzas were coming out of the oven, they looked nothing like the ones we order in Ceres, but a big round brown disc. I spoke to the supervisor and asked if there was anything that could be done. With no hesitation she said she'd make me two new pizzas. They were very helpful, courteous and kind. Best customer service I've had in a long time. read more

This is the worst Mt. Mikes. They have the worst help they rude and not friendly. They act like they are doing you a favor just to help you. They have every excuse why they won't take coupons. The only reason I gave them one star is because you have to. read more

Picked up pizza got home it was supposed to be thin crust, wasn't & it was doughy, when I called they said they were having problems with the thin crust machine but never mentioned it when I ordered, they suggested I bring it back read more

Ok so if the other warnings were not enough, DO NOT even attempt to go to RIVERBANK MOUNTAIN MIKE'S!! I usually go to the one in village one on Floyd in Modesto, but was feeling lazy so decided to just go to the one in town, I figured they couldn't possibly mess up a small pizza... I arrived after my quoted time, the lady repeats my order and says red sauce and bbq, I tell her no it's only supposed to be bbq and she tells me it's both, but that isn't what I ordered, irritated clearly by how she was interacting with me she goes back and talks to the cook, comes back and says " ok on the tag it says the right thing, but it will be 8 mins". so I ask her if my pizza was even in the oven yet since I was quoted 25 and it had been almost 40 minutes, she said my pizza hasn't even been cooked yet. So I told them to forget it, such a hassle and a waste of time. read more

Terrible customer service from the manger herself she was having a mental breakdown at work treated me horrible and over reacted. I reached out to corporate had the general manager call me back and attempt to resolve the issue as I did nothing wrong. The manager flipped out on me denied me my order and called cops on me only because I said I had been waiting for over 25 min and she keeps telling me to wait and she yelled at me and told me I had to wait. I was very patient what got to me was she was helping other customers after me and was just ignoring me. So the resolution was they gave her a week of due to her personal issues and I could continue going to them and they apologized. So it so happened I placed a order with them went to go pick it up and the manger was there the one that had the mental break down because that was the reason I was told she acted they way she did she was under a lot of stress and lost it. She denied me my order and put a note in my account so no Mountain mike would serve me. So I reached back out to the general manager and again he apologize and stated I was not band that they would tally to her she was not allowed to refuse service to me. So he asked will he works on the issue if I can go out of my way and order from a different mountain mikes which would be Modesto or Oakdale to me it's ridiculous but I complied so then again a week goes but I order again from a different mount likes and again same issue I can't order so I talk again with the general manager this time he reaches out to the owner and the owner stated he will handle it. So here we are 7 months later my issues has not been resolved. I have to order from different mountain mikes with different numbers it's a hassle and drive 15 to 20 minutes to pick up my pizza when I live 0.2 miles away from riverbank mountain mikes. I grew up in this town. The only reason I keep ordering from them it's cause my husband loves mountain mikes but after months and months numerous of times of being given the run around and excuse after excuses it's obvious that the owner does not care. So I finally had it and told my husband we will take our business else where unfortunately Pizza Hut closed down. I would recommend Round Table. Customer service is at 100% above and beyond To the owner my business might not be as important as your valued employee but know that my money will not be spend at your locations. Thank you for your help and personally taking care of the situation as you promised. I will share my experience with family, friends, coworkers, and any one I know. I'm not bitter I'm just disappointed in you care for customers I have been going there for years longer then you manager has worked there you reviewed the cameras seen and know exactly what happened despite all that you backed up your employee 100% knowing she was in the wrong and handled the situation terribly. I know her excuse was she was under a lot of stress but who isn't under a lot of stress especially with everything going on but I personally am not taking it out on others behaving like a uncivilized person or like an animal. Any one that has had a bad experience at this place just go somewhere else they don't care about customers and to those that had a great experience good for you read more

We gave this place a chance despite having bad reviews, and we should have listened to them. The food was cold it looked as if the pizza was dropped on one side the wings had minimal sauce and were cold. read more

The salad bar area was super messy and dirty, I politely asked for salad bar to be filled and got ignored asked politely a second time and they couldn't fill it within two employees!!!! Top it off took over 45 min to get out order mind you it wasn't busy!!!! Customer service is A BIG CHANGE that should be takin into consideration read more

I love the pizza here, but when I order in person the head manager takes my order and she's not being very friendly. It seemed like she was annoyed and she hates her job. As I wait for my pizza at the restaurant, I notice the head manager is being harsh on employees even thought they're working hard and as fast as they can. I also noticed she was having a personal call on the company phone. Honestly, it's not right for her to be treating workers like that. Everyone should be treated with respect and I understand it can be stressful but you're at work and you have to put a smile on ur face and a positive attitude. read more

I always order pizza from here and give the employees tips, they have my number on their system. I don't know what happed today, I ordered a combo pizza for delivery at 8:57 pm, it says on the website they take orders till 9:30 pm. I said it would take 45 minutes for delivery. That time went by and I called that my pizza was not delivered, they put me on hold to find out why, they apologized and said they must have forgot it was for delivery or something or someone forgot which they charged me for delivery and were going to give me a 2liter soda no charge and sent it out right away. They pizza delivery boy gets here with the box in his hands, not even in the bags to keep them warm (noticed the box was cold), but my kids where hungry. We sign, and I still gave him a tip with a coupon. Getting ready to eat and upon opening the box .... They had brought me someone else half eaten Hawaiian pizza with bacon . Had to call again and tell them what happened. The female manager, did not seem too concerned or apologetic, just mentioned they would sent out they right order. I just asked to be refunded. I will not be ordering from here in a long time. read more

Mountain Mike's Pizza - This is what they sent out. Exactly this. Not my combination that I ordered. - Pizza Near Me - Riverbank, California

Worst Mountian Mike's ever if you order just a regular menu item they have a slight chance of getting it correct. Then all you have to do is add about 15 min. to the time they tell you. Pizza is great but the whole staff needs to be replaced. read more