Hawthorn Court is an incredible memory care offering a Montessori inspired lifestyle for its…read moreresidents! This community gives the residents a wonderful sense of independence and purpose. The staff is compassionate with its residents and their families and they are so knowledgeable about memory care needs!

6/23/23 My 93 year old brother in law lived at Hawthorn a…read morelittle less than 5 months. We did not want him to have to live there and he didn't want that either. However, the staff and administrators helped us all get through in the best possible way. He had excellent care from the staff. They made sure they did everything possible to make him comfortable. They were kind, compassionate, caring, patient and competent. His room and private bath were large, private with plenty of light and always clean. Meals were good and special diet needs were accommodated.The administrators were knowledgeable and flexible. Hawthorn felt like a home not an institution. If you are in need of memory care for a loved one Hawthorn is a place to visit and consider seriously.

While attending a presentation here Feb 15 and 16th I explored Mirabella at ASU and the surrounding…read morearea. Upon entering the lifelong learning auditorium I liked the inviting lobby. The spacious conference room and the meticulous kept bathrooms created an impression on me too. The residences of this retirement community are encouraged to attend the free monthly events held in the life long learning room. Continued growth and learning are supported with presenting occupants with ASU student cards- which gives access to privileged facilities and resources, access to all university libraries, free access to most sporting events and performances and lectures. A array of healthcare services ranging from memory care, assisted living to rehabilitation. Culinary choices include a bistro, a cocktail lounge and fine dining options. Other offered services include laundry, housekeeping and transportation. For those seeking an active and social community in their golden years, this may be an option worth looking into.

Poorly designed building. They don't care about the property. My poor grandmother was treated like…read moreshe was dirt. She loved Shady Park and dancing across the street, but unfortunately it was closed. They laughed in her face when she expressed how sad she was about the closure. Do not live here if you care about having a good quality of life!

The personal care and one one one concern for a patient is outstanding. The nurses. The CNAs…read more The PT department is exemplary. Very concerned and involved. I spent a month there in rehab for a severe knee injury and never would have been able to come home without their incredible care.

PT, OT, ST were excellent! Thank you Amber, Brianna? sp, Matt! DON, Vanessa was attentive and was…read moreable to get a clock, no board to know who was who and their hours. Donna, the daytime aide was exceptional! Two LPN's were great. Still continued diapers. Got a shower! After business hours and weekends the aide staff were rough, couldn't speak understandable English and took their time to answer call light. Couldn't wait to get out of there! It was literally day and night difference.

My husband was in the rehab facility at The Terraces of Phx for several weeks. The staff were very…read morefriendly and helpful. I liked that they encouraged eating in the dining room and had nice table cloths with cloth napkins. He was given a choice for each meal. The PT was excellent and the facility is very clean. They have a large recreation room for bingo, movies, etc. Overall, it was a very good experience.

I recently completed a short-term rehab stay at The Terraces of Phoenix health center following hip…read moresurgery. I am quite grateful for the good care I received from the nurses and Certified Nursing Assistants (CNAs), and the outdoor grounds are beautifully maintained. However, there were notable areas that need improvement. There were times when the care staff felt stretched thin, leading to slow response times when calling for assistance. Furthermore, communication between the administrative team and family members could be improved. A major concern was the doctors, who visit the facility sporadically; my wife was never able to speak with them. The biggest issue was the performance of the physical therapy team. There was no set schedule whatsoever, and they often rushed through sessions in just five minutes, combining physical and occupational therapy together. I tracked each visit to the gym, and we never reached the expected five sessions per week for either physical or occupational therapy. While it is a nice facility with a caring nursing staff, closely monitoring the therapy department, staffing levels, and doctor communication would make the experience much better.

If I could give zero I would, and I was an employee. If you care about your family or who ever…read moreyou're planning on putting in here. Don't. Think twice. They don't care about the employees or the residents. All they care about is money. Management is god awful and make everyone hate it here and the good staff leave. They place is completely outdated, the food is mediocre at best, management is terrible, some of the staff are cool and do care, but it's outweighed by how awful everyone else is, most of the management has been there forever and they need a full overhauls. Go to literally any other retirement community if you care about your mom, dad, grandparents, whoever. Do not put them here.

I perform at The Springs for their happy hours and have interacted with the staff and residents…read moreover the years. It is always a positive, friendly experience. Tim in activities and Mary at the front desk greeting everyone are just the best to work with. I've seen them interact with the residents and it is obvious the residents love the care and service that they receive from them.

My experience with both Susan and Brenda has exceeded all my expectations! They truly are…read moreoutstanding and care about their residents! Most of all, I appreciate their dedication to making this community a delightful place to reside.

Beware of these THIEVES. They charged for services that were not delivered. They stole property…read morefrom my mother, as well as charged us for rent beyond her stay. I gave them a 30 day notice that we would be leaving, but they failed to adjust the last months billing to reflect the move out date. Then the next month, after I turned off the automatic billing in the payment system they charged another month to our account. The manager of this site, Logan, is a liar and a dirtbag. He never once followed through on anything, and he accused me of being the problem. He accused me of stealing the wheelchair that I bought on their demand, and claimed he had video evidence. I'm sure he did see me take the wheelchair out with my mother, but that's not evidence that I stole the chair. They did return the money after I called them out 2 weeks after they stole our money. I'm still going to have to go to small claims court for the services that they documented that they didn't do. If you love the person you are caring for, then DON'T GO HERE!

Did a tour and it was amazing place. This is the sixth tour of similar type communities in AZ and…read moreit was way above the others in setting and amenities. The food was top notch too. The independent part is like a fancy resort. Performing center, pools, health club, theaters, and multiple restaurants. If the assisted care is ever needed, the wing for that and memory care is rated tops in Arizona.

This review is for the Sunday brunch at Palo Verde. I thought the quality of the items served were…read moreexcellent.. It would've been nice to have some kind of decoration like floral arrangement or some kind of ice carving.on the buffet. The fresh fruit, shrimp, and smoked salmon were particularly delicious. There was a really nice variety of items . The service was nice, but could've been a bit friendlier..

Yes I would recommend them for independent living. Assisted living is abominable. My mom has been…read morethere for respite for a week and I have not been able to have her medications correct or have her vitals monitored, in spite of many calls. It is very difficult to speak to anyone. Every day I have been there in person (5days), I have been unable to find anyone on her floor to speak to for at least 30 minutes. Find another place for assisted living.

I heard an older resident and new one talking about the Beatitudes Choice. The new resident was…read morevery happy with her Beatitudes choice. I visit the independent living area. Not much care. When needed. it is good. I come nearly every Thursday. I am always well received as I check in. Plus! they have candy! melt in your mouth mints and hard candies. Just like at Gramma Cottrells.

The staff at Atria genuinely care about their residents This is throughout the staff community…read more Some can say that's their job of course it's their "job" but you can tell when it's genuine. In particular our mom was well taken care and her concerns addressed quickly by Marcus and Wendy. They are the best. Thank you for your caring nature.

They have a wonderful Sunday Brunch. We enjoy the friendly staff and are able to have family…read moretogether to eat. Then play cards in the rec room. Would recommend visiting soon. NM

We put our 95-year-old mother who had serious memory issues in Parkland memory care, and they were…read moreabsolutely wonderful. Took good care of her really were sincerely interested in her well-being. About a year and a half later she had a terrible stroke and went to the hospital. Parkland said let's bring her home because you have eight brothers and sisters and we'll have a hospital bed and a 24 hour nurse so you guys can visit with your mother. She passed a week later, and everyone in the family got to see her, or get a telephone conference, to say they loved her. We highly recommend Parkland memory care for your consideration.

3 months ago I opted to move my mother to Parkland Memory Care even though the assisted living…read morefacility she was at had an impressive memory care unit. Through experience I have come to believe that staff turnover is highly correlated to quality and consistency of care. As I searched I was looking for an intimate and clean setting with low staff turnover as an indicator that the staff were happy in their job and therefore capable of providing consistent high quality care. Many, if not most at Parkland have been there 5-6 years. It was no contest. Parkland is a great facility, built specifically for memory care patients. What truly impresses, though, is the caring, attentive nature of the staff...and I mean everyone from the executive director to the caregivers!! They actively engage the residents and are kind, attentive and respectful. I am so happy I made the choice to take her to Parkland. She recently passed but loved her time there, especially loved the staff and the residents. If you have choice, you need to look at Parkland first. Incredible!