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Mountain Pediatrics

4.0 (4 reviews)
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4 years ago

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3 years ago

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7 years ago

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6 years ago

Terrible doctor and billing staff. Everything about our experience was a nightmare.

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Pediatrics West PC

Pediatrics West PC

3.0(10 reviews)
12.4 mi

Note: I posted this review on the main office record, but I'm posting it here, too, as this is the…read moreactual office we visited. Regardless, the billing practices apply to all their offices. ------ If you happen to try another practice for a while and then come back (3 years or more), expect to be treated as a new patient and slapped with a more costly first visit! We took our daughter to Pediatrics West, the Littleton location, beginning at birth. After a year and a half or so, we switched to another practice, following our favorite doctor who left there to start his own practice. We didn't realize, and were not told, unfortunately, of the questionable circumstances of his departure from Pediatrics West. Fast forward to now, and after the problems surrounding that doctor came to light, our daughter was sick, and we decided to go back to Pediatrics West again. And we got hit with a bill for twice the normal visit cost as a "new patient." They admitted they still had all her records in the system, but for some reason they still thought they should get to extort extra money from us because we hadn't been seen by one of their doctors for a period of 3 years. This was pretty poor in my opinion. I have gone 5 years or more not seeing my doctor because I wasn't sick, and he didn't charge me a new patient fee when I did finally go back. I get that they are a pediatrics office, and so would expect to see patients more often, but that doesn't make it ok to charge a penalty to someone for returning to your practice. You would think they would be happy to have someone coming back rather than making it more of a financial hardship. There is no reason the visit should cost more; all the data is computerized and just as easy to pull up after 6 months, 1 year, or 5 years, and you easily pick up from there. Besides being overcharged for our return visit, we were reminded how cold and sterile their offices and overall attitude toward patients is. They may have good doctors, but we haven't experienced any shining stars since our initial evaluation visits of the practice 6 years ago. I guess we'll just have to find an office that actually cares about their patients and doesn't just treat them as statistics on a spreadsheet. ------ Review update: Pediatrics West did end up refunding us the difference in cost for the first-time vs. established patient visit. So, that was good, and as a result, I give one more star on my rating.

When we moved here from out of state I needed to find a pediatrician who could continue or…read moremedication refills. I wasn't super impressed with this office or with Dr Shaw but my kids were older and only needed annual check ups. When my son went in for his 12 year check up we discussed the HPV vaccine. I let Dr Shaw know we were not interested in this vaccine. My son was due for other vaccines and i consented to those. However, after reviewing his immunization chart recently I now see that he was given the HPV vaccine anyway, against my consent. We will never return to this practice again

Mountain Pediatrics - pediatricians - Updated May 2026

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