I am afraid of dental care but Dr. Goins and her staff are skillful, professional and friendly. They are accommodating. Dr. Goins did fillings and a cap with minimal discomfort. I was an academic general surgeon and I can recognize skilled surgical talent immediately - she has that talent and efficiency - no time is wasted when the work starts. She and the office do not waste your time with endless cosmetic surgery promotions - most dentists have lost their way and have forgotten basic dental surgery skills but if you want Botox or white teeth, those dentists will provide. In comparison, Dr. Melissa Goins provides excellent dental care. Kudos to her and her staff so I nominated her as one of the best dentists in Phoenix Magazine's Best of the Valley 2025 Readers' Choice Ballot. read more

This was my first visit to this office. The staff is friendly, helpful and organized. The office space is clean and spacious. Linda, my hygienist, was very thorough and caring. She recommended GUM Proxabrush. This has never been mentioned to me by any other hygienist. It is making a big difference in keeping my teeth clean. She answered all my questions and is very patient. Mountain Ridge Dental was recommended to me and I highly recommend them. read more

We just did our follow-up with our normal dentist and all restrictions for safety procedures around covid we're gone from initial check-in, to initial contact of wearing PPE as we entered the building. We were not notified prior to our appointments that they had made this change. All staff, receptionist and even the dentist were unmasked, until they sat my family down into the chair to provide the oral exam... then did they put a mask on while working in our mouths. And during this time, is when I noticed a child in the adjacent room coughing consistently.... Extremely disappointed.... extremely disappointed....extremely disappointed with Mountain Ridge Dental in Cave Creek. I noted to the receptionist that you can be carrier of the new Delta variant, she sharply responded back... We all can be carriers. Yet I noted..... with the differences is that I and my family mask up 24/7, socially distance and have not been in any groupings with any other individuals than my own immediate family of 3 for 18 months that reside in our home. My husband had a morning appointment at 8:00 a.m. and he thought they were closed, As it appeared like the lights were turned off and there was a sign left on the door from the previous week noting they were closed still. Yet the door was open so he went in and nobody at that time was even there to greet him. He could hear individuals laughing in the back adjacent room. It took over 10 minutes for somebody to even notice he was there and greet him, by this time it was 15 minutes after his time to start his original 8:00 am morning appointment. And no one was wearing masks or PPE gear, only did they put them on when he sat down in the chair as he had his on the entire time. They did clean his teeth and take x-rays, yet the dentist was still not there, and they asked him if he wanted to wait another 20 minutes. That's when he got quite irritated. And that's when he came home to me to tell me about what lack of covid protocols procedures in place, and unprofessionalism customer service that was taking place on this Monday morning. We have decided that our entire family will be looking for another dentist in the far North Scottsdale area that follows strict covid regulations, and is professional. https://www.osha.gov/coronavirus/control-prevention/dentistry read more

The staff is terrific with Great customer service skills and really care about their customers. Dr Goins was terrific and has lots of technology when it comes to dental repairs. Highly recommend them. They do accept dental plans. read more

Five years ago upon recommendation via NextDoor I began seeing Dr. Goins and her staff. What a great decision. Dr Goins made remarkable improvements to my teeth. She also recommended a top-notch periodontist when needed. I have been pleased with the expertise of her dental hygienists. But it starts as you walk in the door. Most often I have been greeted by Em who always is welcoming and knowledgeable. I have just moved to another state. Mountain Ridge Dental will be difficult to duplicate . read more

Dr Goins and staff where all very professional and friendly. Answered all my question and where efficient. Office was very clean and followed proper mask protocol. Making me feel safe. Dr Goins spent time with me reviewing my x-rays and dental concerns. She was knowledgeable and very easy to talk to. I would highly recommend this office. read more

Dr. Melissa Goins is a warm, talented, caring healer, and her staff is of similar quality! Every member of her dental team has clearly been handpicked and each member of this team knows exactly what they're doing! I have been a patient here for the last 2 years and I've had the great pleasure to observe this beautiful, state-of-the-art practice and benefit greatly from their stellar care! There is no up selling just a focus on what's what, what needs to be done and no more! Heartfelt thanks! Maureen Duggan RN read more

Do you enjoy going to the dentist? It's a safe bet you do not... unless of course your dentist is Dr. Melissa Goins. Even this kind and caring professional cannot make the experience fun. However, you will know with certainty that you are being treated with the highest level of expertise by Dr. Goins and her staff. Every one of them functions in the most skilled and professional manner. Do you need a crown? Are you tired of having an ill-fitting temporary crown for a week or two while the lab makes your permanent crown? Dr. Goins will make your crown during one visit on her 3D printer. It will be porcelain, color-matched to your teeth, and fit perfectly. You will be on your way home in an hour and a half. Amazing! Your deserve this level of care and kindness! read more

Last Sunday I've discovered that my front tooth filling near the gum line had gone missing. My regular dentist moved out of town a few months ago. I had to find another doctor urgently! After hours of combing the internet resources I came across this doctor's name with a consistent record of highly positive reviews. Called her office Monday morning and, to my surprise, got the appointment right away. Everyone I met at the office made me feel welcome and comfortable by doing their job efficiently and smoothly... 40 minutes later I was leaving that place with the restored tooth which looked younger than ever before : ) I feel lucky to have found the EXCELLENT Dr. Melissa Goins! read more

Really, you don't like dentists? You haven't met Dr. Goins. She's an absolute delight. We moved her three years ago and tried two horrible dentists off Westland. Finally, tried Dr. Goins. She's personally delightful. She suggests only what you need. (There's a concept Dr. C on Westland might try!!) Her staff shares her great personal skills. And, best yet... She's also a teaching doctor, so I believe she also offers the most current, updated skills. read more

Finally found my favorite Dentist and can't be any happier! Very friendly and helpful staff, Dr. Goins was professional, caring and answered all questions very thoroughly. Looking forward to my next visit in a few months and cleaning with Jen!! read more

I have been following Goins for 10+ years. She is the ONLY dentist in this world I trust. I moved to Dallas after college and scarred by the dentists there they were absolutely horrible. Thankgod I moved back and am back in the hands of this miracle worker. If I could give 10 stars I would: love you Goins and your team!!!! read more

This dental office is so great. Friendly people, really up to date and Dr. Goins is smart, engaging and gentle. So happy I found them.

I had Invisalign done through Dr. Goins and I'm in love with the results. Mainly because, once my teeth were straight, she used bonding to make them look perfect. Invisalign will straighten your teeth but, once that is done, they won't necessarily all be the same length. She used bonding to fill-in small chips and and fix any uneveness that most will have after any teeth straightening. Dr. Goins is very skilled and her office/staff are all very sweet and professional. I highly recommend! read more

Dr. Goins and her entire team are the best. The office is extremely clean, organized and sophisticated and the staff is very welcoming and knowledgeable. Getting dental work done is never fun but it's a lot better when you have a dentist you trust and one that makes you feel comfortable during the process! read more

I echo these great comments. My family goes here now and will continue. Incredible care, planning, affordable, thorough and understanding of being vulnerable with some digging in your mouth. Lol. Can not say enough great things! Excited to come back - crazy huh. read more

Dr. Goins is very knowledgeable and caring. There is never a wait, no matter how busy they are. She goes out of her way to explain procedures and check patient's comfort level. My husband, myself, and our two kids have gone to her for years. read more

Dr. Goins is the best dentist there is. Very nice and professional, but also gets to know her patients on a personal level, so they feel comfortable with treatment. She's very caring of her patients and does what is best for them! Her staff is also some of the best and are very lucky to have her! Loved my experience with the Mountain Ridge Dental team and can't wait to go back soon! read more

Dr Goins has been seeing me for 15 years and we have been through A LOT together to say the least . She has never hurt me , made me feel stupid or told me I needed something I didn't . She has done fillings on me with no numbing and I am a wuss ! I trust her implicitly and love her bedside manner and skill . She is extremely passionate about her trade and I am beyond grateful that I never have to worry when it is tome to go to the dentist . I know I am in great hands . read more

I had my first visit today to Mountain Ridge Dental. Being new to Cave Creek, I tried Dr. Goins after reading some great reviews. They were all correct! I was apprehensive as I was a little behind on my cleanings but the entire office makes you feel so welcome. Em at the front desk is amazing and shakes your hand when you enter. Everyone was very comforting and reassuring. Overall, very painless and I'm actually looking forward to seeing them all again soon. read more

The hubs and I moved to the area temporarily and needed a dentist; but we found much more than that. Melissa and her staff are a one stop shop and they are the best that we have ever experienced. Most work that you may need performed by a Dentist, whether general, cosmetic, or restorative, Melissa has all the technology and skills to perform usually in one visit. We have since moved 40 miles away, yet we still are her patients, she is just that good. It is so hard to find a Dentist and office staff both who are so willing to work with you as well as highly capable in what they do that we continue as a patient. Thanks Mountain Ridge Dentistry! read more

Dr. Melissa Goins and her staff are amazing. They have a beautiful office with all the latest technology. I went in today to have two crowns put in. The Dr was very informative about the procedure and made me feel very comfortable. It is by far the best dental procedure I have ever had. There was no pain. After they got my two teeth prepped for crowns I got to sit there and relax while her amazing machine made my crowns while I wait. I was blown away at how perfect my crowns fit with very little adjustment needed. I ate dinner later that day and was able to eat on that side of my mouth with no pain. I always get my teeth cleaned by her great hygienist and this is my first procedure done by the dentist. Overall I am very happy with Mountain Ridge Dental and will continue to go there for all my dental needs. Very happy! read more

Dr. Goins recently did two crowns for me. It's hard for me to find time for dental visits, so I was quite happy to be able to get them both done in a single visit. She didn't have to send out for them, but made them right there while I waited. She is always friendly, thorough and honest. read more

It is not in my nature to use social media to tell the world my opinion, but today I realized how wrong I was. It is important to the business owner as much as it is for the consumer. I am just recently a small business owner and I am a true believer of word of mouth ... And now YELP because I am a true believer in Dr Melissa Goins.. So here is the low down... I travel an hour to see her. Most of my friends think I am nuts, then I remind them how often they compliment me on my teeth and bonding Dr Goins did on my front teeth. She is not just a gracious and nice person , but SHE IS AMAZING AS MY DENTIST. I am meticulous and so is Dr Goins. I particularly like when she talks me through what she is doing as she is performing my treatments. If you can't tell ... I love my dentist. If you knew me, you would know how high maintenance I am regarding customer service, and the entire team at the office is great as well. read more

Dr. Goins is a total pro! I had two crowns done that I've been dreading for months. I don't know why I was so worried. Dr. Goins had me in-and-out in a couple hours and she made the crowns in her office so I don't have to make a follow up appointment! Her office is beautiful and the staff was very friendly and professional. Great experience!!! read more