I'm not sure how they manage to get five-star ratings or what justifies those ratings unless they're made up by the front desk or the manager Nancy is bribing the patients to submit reviews for free services. You find them on Zocdoc stating in network only for them to be Out of network once you do the consultation. If you don't have Acupuncture benefits then they will have you do Chiropractic services so that they can bill the Chiro codes while you'll receive free acupuncture services. Just be mindful if you do have Blue Cross Blue Shield they will charge you Out of network on purpose because the balance bill is higher. When I received the eligibility of benefits it stated I owed thousands of dollars. You call the office and thats when the manager Nancy tells me they don't balance bill the patient. If you are doing an Out of network service you are supposed to charge the patient upfront and then submit to the insurance. Oddly I was told because I have Blue cross Blue Shield that I will receive checks. Once I receive those checks I am to personally take it to the manager so that she can cash in on those checks for the office. I had asked to be in network when I started then saw on my insurance portal that I was being billed out of network under Chiro. I never saw the chiropractor and only did Acupuncture. Every time I would try to speak to the manager the front desk would tell me Nancy wasn't there either in person or when I would call. What type of manager calls out three times a week and why is the owner allowing this.  When I first started coming here I never had to pay a copay under the manager Veronica. How am I being billed out of network but am being charged a Copay. This place is running a fraudulent billing service. If you are charging out of network they are supposed to charge you upfront! When I went to this particular office about a year and a half ago the insurance claims were never submitted until a year later. I looked up this location on Zocdoc to see any changes and I see the Doctor added two more locations. I wonder if the owner knows he may be audited and is using the other two offices as a backup. They also try to sell you Trigger point injections I suppose because it's more money for them. He insists on 2 TPI's per week as opposed to letting a patient choose when to have the injection. I advise others to be very careful which places they choose for health services and don't be fooled by the other reviews that perhaps are simple sold a dream by these snake oil salesmen. This place is gambling on patients' pain issues. read more

I've been coming here for years now. Every treatment provided is equally well done. One of the main reasons I return to Move Well is because of the staff. Everyone is so attentive and friendly and truly make you feel comfortable every time you are there. Highly recommend this place for physical therapy, acupuncture and massages! read more

The only chiropractor I've ever seen, but has been really helpful in reducing my neck/shoulder pain and improving mobility. Everyone on their staff is incredibly friendly, and with the combination of massages, chiropractic adjustments, and acupuncture, it feels like a mini spa session for your back. I only wish I could find more time to go as frequently as I should. read more

I absolutely love this place! They have been fantastic about being flexible as my insurance changes, but beyond that the practice itself is just the best. Caring front desk, acupuncture and massage included, and Dr. Ben is great at working on my body until it feels right. I've been going for 3 years and I always look forward to it. read more

My first chiro alignment and was fantastic. All staff members were so friendly and made all the difference! Along with the relaxed and modern office space, the care and approach will definitely bring me back. Both masseuse and doctor were genuine with their conversation and questions. read more

This is long overdue - I saw the team at Move Well MD for about a year while I was working nearby. They were fantastic. Dr. Ben and Dr. Elias are very nice and remember you each time you're there. The front desk and medical staff were helpful and flexible with scheduling when I had a crazy work schedule. Getting the massaged offered changed the game for me. I felt so much relief after getting my neck massaged out + adjustments with Dr Ben + trigger point injections with Dr Elias. It's so hard to find a place that focuses on holistic health and this is it! read more

MoveWell MD is second to none in terms of chiropractic services. The staff is very friendly and professional. They always make the experience something to look forward to and keeps me coming back each time. Keep up the great job! read more

I came in to Move Well for a consultation, since I have pretty chronic back muscle pain and wanted to see what I could do about it. The doctor was super thorough in his examination and I could tell he was piecing together what was wrong with me as he had me do a few different movements. I have never had such a comprehensive exam and I learned a lot about my anatomy since he shared all his findings out loud and he went. It was really interesting and gave me some great insight into where my aches and pains were coming from. I next went to the chiropractor, who showed me a slew of exercises I could do (and ones I should not do) to improve my posture and reduce pain. He also let me know that the curve in my spine was a little different than most people, which I was not aware of. The adjustment was great and I felt awesome walking out of there. It is the next day and I feel pretty amazing. This office is out of network for my insurance, which is the only reason I might not be able to keep coming. They were so great, however, I may just consider paying out of pocket. The receptionists were so accommodating for my appointment and really friendly and the doctor and his staff are really knowledgeable and professional. read more

I've been coming to Move Well MD for a few years and it's been great every time. The staff is friendly and the service is top notch. I always leave feeling like new! Highly recommend if you need your body fixed. read more

Very good place to recommend to come if you have any back type of pain. I've been coming here for a couple of years for my lower back pain and shoulder pain. Every staff here is very nice and treats you like a friend read more

I've been going weekly to Move Well to see Dr. Ben for a few months already and he is doing great job with my back pain. Also, the staff is extraordinary and very friendly. Highly recommended! Ezequiel read more

I love the entire staff and Dr. Ben! 1) They treat you with so much love and compassion. 2) They send text message reminders for appointments. 3) I leave here so relaxed and take cat naps during some of the procedures. read more

Let me start this review by saying if you're in pain or just looking for a great chiropractor, call Move Well MD right now. After months of fairly intense exercise, I developed a pinched nerve in my neck/back and had numbness/tingling down my arm, in to my hand, and all the way down to my fingers. I couldn't get better on my own, had seen two chiropractors, gotten numerous massages, and acupuncture multiple times. No one diagnosed me properly or could help for months. Until, I found Move Well MD... From the minute you walk in, you can't find a more welcoming and comfortable reception area. There are nature sounds playing in the background and Melanie (the receptionist) couldn't be nicer. She's also great at scheduling, handling insurance, anything you may need. Lucy, the office manager, is great too. She does a little bit of everything, from making sure everything runs smoothly, to nursing, to making sure there's always lemon/lime/watermelon water in the lobby. Okay, now on to the treatment. What makes Move Well MD so great is they have a chiropractor, MD, X-Ray, trigger point injections, PT, massage, acupuncture, and cupping all under one roof. On my first visit, Dr Ben (the chiropractor) took an hour to speak with me, examined me, gave me an X-Ray, and accurately diagnosed me with cervicular radiculopathy (C6/C7). Dr Tzanides (MD) then gave me one of the most thorough physical exams I've ever had and confirmed the diagnosis. Following ~3 months of treatment (taking advantage of everything Move Well MD has to offer), I can now say my pain and numbness/tingling are nearly gone. I plan to continue going to ensure it doesn't come back and for general wellness. I've seen four chiropractors in my life (including the highest ranked on Yelp in NYC) and Dr Ben is the best of them all. He has a great sense for the practice and just gets it. Dr Ben is just a great chiropractor and makes sure everything is running well at Move Well MD. Dr Tzanides (MD) has been great along the way too, giving me trigger point injections each week. He's also just a fun, interesting guy to talk with. Let me not forget about V who nurses and does the PT. She's great too. And lastly, they have three masseuses/acupuncturists who are all awesome too. Overall, Move Well MD is great place with every offering you can possibly need under one roof. If you need the best chiropractor, call Move Well MD now. Melanie, will answer the phone and you'll hear the smile on her face. read more

This office is beyond amazing! I came in in December to get my arm treated and ever since then I've not only gotten much better but every time I come I'm greeted like I'm family from the amazing front staff. Dr Ben, Alex and Diana have really helped me heal to the point were I feel NO continuous pain. Let me tell you crying every night cause I was in pain to sleeping throughout the night has been the biggest blessing this year! I thank everyone in this office because they all had a hand in making me better! read more

I've been suffering from chronic back pain for years and I'm so happy I found this place! Dr. Ben's treatments has been instrumental in getting me back in shape. Dr. Ben has great techniques and excellent bedside manners. Dr. Ben and his team are diligent and consistently demonstrates high level of commitment to every patient. I highly recommend this place! read more

Move Well MD is awesome . Each and every individual is professional and friendly from the moment you walk in until you leave after your appointment. The services provided are excellent and I love the fact that they all work together to make sure they are treating you the best way possible to solve your issues. I felt a significant improvement on my lower back pain since I started going and will definitely continue going routinely . Dr. Ben and his team is magnificent at on the services they provided . Highly recommend Move Well MD. Adib Anwar read more

I found this establishment through Groupon and I couldn't be happier. I was able to easily make an appointment and even though I was using a Groupon I didn't feel as if the staff in any way treated me differently. I arrived at the office and was offered tea. The receptionist was bubbly and upbeat and put me at ease. My massage was relaxing and provided relief to my stiff neck. The doctor was personable and after discussing my medical history and needs went to work. After a few cracks (all par for the course) I felt good as new. I didn't even realize how tight my back and neck were. Unfortunately they don't take my insurance but the prices are reasonable and I will gladly come back for a tune up. read more

Dr. Ben, Dr. Z and the entire staff really assess, treat, revisit, listen, treat and review my symptoms and condition each visit. It was difficult to accept my condition but they guided me through options with treatment available and staying positive. Highly recommend a visit. read more

Move Well is incredible! From the greetings of the staff at the front desk to the care you are given from the entire staff, this place is phenomenal, I came with intense back pain and was still able to run the marathon after receiving treatment from Dr Gruen. I am so happy that I have found this place. It has truly been a life saver read more

I could not be happier with Dr. Ben and the staff at Peterson Chiropractic. I was recommended by a friend and have been seeing Dr. Ben regularly ever since (about two years). As a runner, I put a lot of strain in my body and Dr. Ben + the massage therapist staff not only work to fix my many ailments, but always takes the time to show me stretches and remedies I can do at home to help in the future. Additionally, they are usually able to fit me in when I hurt myself between appointments. The receptionist (Lucy) is also super friendly and always goes out of her way to help accommodate my hectic schedule. I would highly recommend them to anyone looking for a chiropractor. read more

Friendliest staff and Dr. Ben is incredibly thorough and understanding! They've helped me with my back issues for a while now!

Move well is super amazing! The staff are so nice and friendly you never want to leave, you just want to hang out. They offer chiropractic adjustments, stretching, massage, acupuncture, trigger point shots, basically everything you need to get yourself feeling your best. DR. Ben is lovely and knows exactly how to adjust my neck. Definitely worth while. read more

MoveWell MD is a phenomenal wellness establishment. It's a one stop facility. The chiropractor, acupuncturist, massage therapy, stretching routine and nurse is there for a complete treatment plan. The reception team is personable, caring and keeps you informed. My back, knees and hips are in caring hands and I have seen much progress. Thank you MoveWell MD. read more

I came in crying from the pain in my shoulder and had a number arm. They fit me in right away, everyone was so sweet and caring. Dr. Gruen is not only so fantastic and made me feel SO much better, but he was so nice and made me feel comfortable even as I was crying from the pain. Will not go anywhere but here and you shouldn't either!! Thank you Move Well MD! read more

I absolutely love Move Well MD! I've been visiting chiropractors regularly for over 10 years and I have to say that Dr. Ben is one of the best. I really appreciate Move Well's wholistic approach to treatment. I found chiropractic to help my short-term issues but it really wasn't doing much for me over time. NOT with Move Well, they're focused on shaping up my muscles and my back so that I feel lasting results. This approach has been super successful for me and I recommend Move Well MD to everyone I know! read more

These people are amazing and have saved my body during competition prep!!! The whole staff is extremely nice. Take care of yourself and go see Dr. Ben and Crew. read more

Been going to Dr Ben for at least five years he keeps me all aligned and standing tall! I work in retail so it is important for me to keep my body in shape from head to toe....seeing as how I stand on my toes Alllllllll day long. And now they've added PT to the roster they can help me out with reconditioning my knees (torn ACL and meniscus respectively in either knee) so I rely on them a lot, for my upkeep And before all of that the team of massage therapist are the bomb digity (Kayla is my fave) she works out all the kinks and trouble spots.... every time. read more

Dr. Gruen has helped me be free of shoulder pain and arm numbness that I've suffered for over a year. I am very happy that I found him and I definitely recommend his services! read more

If you are looking for an excellent chiropractor, I can't recommend Dr. Ben enough -- he is knowledgeable, honest and friendly and takes his time to make sure you are well cared for. The rest of the staff is also wonderful, from the massage therapists to the office manager, Lucy, who always has a smile on her face and makes you feel welcome. Every time I go there I walk out feeling great, like a weight was lifted off my shoulders! read more

I use Yelp all the time and I have never written a review. But Dr. B and his team deserve it! After hurting my neck and head in a sports injury I was feeling lethargic, anxious and foggy. I saw doctors, neurologist, tried different medications and nothing worked. Finally I took a family members advice and went to go see a chiropractor. By complete luck, I ended up in Dr. Ben's office. Since receiving treatment twice a week from Dr. B I feel completely better! Dr. Ben cares about his patients and makes sure that he is doing right by each and every person. The staff is friendly and I am greeted with a smile upon arrival every time. High recommend Dr. Ben and his team to anyone!! read more

I recently starting getting adjustments from Dr. Peterson and I must say with only 3 visits I feel so much better. There is a significant amount of change in the movement of my neck and I don't feel as tight as I was. I've only had 1 massage but it was good. The staff is very efficient and polite. They honor their appointment times. Basically thus far it's been a positive experience. read more

I've been seeing Dr. Gruen for a few years. My back always feels better after I've been adjusted and I find the staff friendly and easy to deal with. I recommend Dr. Gruen if you're looking for a chiropractor in Lower Manhattan. read more

I randomly went to Peterson Chiropractic because a friend recommended a Living Social Deal to me after I was complaining of back and neck pains after an injury. That was in July of 2015 and I have been a weekly regular since then. Dr. Ben and his entire staff make me feel like I am part of their family. Not only did I feel better within the first week of two adjustments and massage, I have consistently noticed improvement in my overall health and mood after every visit. I had a neck injury and was very scared to go into a chiropractic office after youtubing and what adjustments looked like. Not only did Dr. Ben make me feel comfortable but he consoled me after my experience to make sure that I was okay afterwards. Lucy the office manager is very helpful and always works with my schedule even when it's unpredictable at times. They will always do their best to accommodate you and are very professional in everything that they do. I highly recommend Peterson Chiropractic to anyone and everyone who wants to feel better immediately. P.S. Jill the acupuncturist who works in the same office is also very good as well. She will work with Dr. Ben to coordinate the best treatment for you. read more

Have chronic pains all over my body, head to toe. Referred by a colleague and gave it a try more than a year ago since it's so close to my office. Have been going as a regular ever since. Staffs are friendly and wait time is minimal. Always feel refreshed after the massage and adjustment. Highly recommended if you are in downtown. read more

Move Well equals body adjustments at their best. For starters, the front desk is blessed with an angelic team of wonderfulness. They are attentive, graceful, and friendly. Then, comes the chiropractic adjustments. The best looking chiropractor in town, Dr. Benjamin Xavier Cornelius Gruen III, adjusts my neck and back and makes me feel like a new man each time I visit. I've been going to him for several years. He's a heck of a guy! The office also has a really quiet and soft spoken doctor, I call Dr. Z , who will administer TPI (Trigger Point Injections) shots if requested, and then, if you have the time for it, there's the lovely and vivacious Andrea who gives the best deep massages one can imagine. Move Well is an office of sheer delight and the staff is amazing. Run, don't walk to Move Well and leave the office feeling like a million. read more

I came to Peterson Chiropractic after several years of being in severe neck and shoulder pain. The doctor helped me understand why I was feeling the pain and gave me tips on how to reduce it on my own at home, in addition to the stretches and adjustments done at the office. Within a few visits I was feeling a million times better and had become much more educated on my posture and its effect on my muscles. The doctor and his staff are some of the nicest people I've come across in this area- I never feel rushed or unwelcome. read more

I really enjoyed the back massage and alignment. Front desk was super helpful in setting the appointment.

Two days before I contacted Move Well and Dr. Gruen I had stop on my run I was in so much pain and I just sat down and cried. Best decision I made was contacting them. In less than 3 weeks I was running pain free! The therapists and the staff are outstanding and make you feel like part of the family! I recommend everyone I know to Move Well!! read more

Peterson Chiropractic is just about as good as it gets! From first contact with Lucy the office manager, who always has a smile on her face and knows how to make you smile, even when you're in pain, to Kayla and Ana, the massage staff, to Dr. Ben - I've had only excellent experiences. Dr. Ben is unpretentious, caring, knowledgeable, funny, and philanthropic - all great characteristics of a person from which you're seeking help. Let's be honest; we go to the chiropractor because we're in pain or we have an issue of concern. We want to feel welcomed, understood, and we want to feel like we are receiving a service that is making us feel better. Well, look no further. It's not just about Dr. Ben's technique and sage advice; it's about the warm and welcoming experience from the minute you walk in the door! Both he and the massage staff also offer valuable tips and techniques to help you continue to heal outside of the office. Do not delay - go to Peterson and get your back cracked today! read more

I have never felt so assured that I could get help for my neck and back pain. I had originally looked up chiropractors within network and I saw good reviews so I scheduled an initial appointment. I had no idea how thorough they would be or how many specialists they had on staff. It's nice to know that they are willing to try different avenues and treatments to help you feel your best. I am in good hands! read more