We recently completed a move with Dave and his crew this past weekend before the Nor'easter moved in. I set this job up purely via Yelp and email with Davlan - this is most likely Dave. I never spoke to anyone on the phone. Important note here: They have a website and a phone number available. I'm sure they would gladly take your call. This is just how I prefer to handle business as it's incredibly inconvenient for me to conduct a phone call nowadays between my school aged kid and the young infant. It's just not feasible for me to have a quick conversation.
Having said that, I contacted this company via Yelp. I wanted quotes from movers and this was one of the companies to reach out to me right away. They asked for more information. I sent them an inventory list of items needed to move and my apartment size and what size truck would be needed for moving. Another important note: I spoke to around 8 companies. Most asked me for an inventory list. Only this company asked me for pictures.
My partner works in a similar field, doing a similar job and he was impressed with the fact they thought to ask for pictures. Side note: He's also the one who they met in person and who was on site and in the mix for the entire physical move itself. I was with the children but stayed in semi contact with the team.
After submitting the $100 deposit, I booked them for Saturday, January 30th. We had an arrival window of 3 to 6, originally 2 to 6, with a guarantee that they'd have the job completed in 3.5 hours. My partner thought that was extremely fast as he knows how long it'd take one of his teams to empty our apartment, and later it did take an additional hour longer than estimated.
The crew showed up about 6:10p, looked around and began moving stuff about 6:20p. They moved quickly and were smart about how they loaded the truck. What they did was pull all the stuff out of each room and out onto the sidewalk, where the 3 of them loaded the truck. Then they'd move on to the next room.
They wrapped certain items we had nicely with moving blankets we supplied to them. They're a relatively young company and still working out the kinks. They pointed out items that looked damaged to my partner - stuff we already knew about basically and we're upfront about what items they didn't want to chance moving in the truck because they weren't sure they could protect it properly. No big deal, I'm a straight shooter and prefer candor over lip service.
They moved us about 32 miles away and reached my location about 10:08pm, where they unloaded everything in the living room at my request. I'm sure if you ask, they'll move items into their proper rooms and even assemble/disassemble for you for a fee.
They finally finished about 12:00am. Because they needed an additional hour to complete the assignment, bringing it to 4.5 hours, there was an hourly charge of $125 in addition to the flat rate we were quoted. They wanted to honor the original price given to us but my partner having done this job in the past and in his current role at work, wanted to pay the higher price and so we paid something like $604.00, deposit included. I wasn't there for the tip, but I'm sure it was something suitable that my partner would have been happy with when he was still doing labor a few years ago.
Since I wasn't on site at all for the move, I didn't get any photos of the crew working or video. But they worked hard, fast and smart. They were polite and collected payment vis Square at the end.
I actually used them and can say that they were professional in their communications with me and my partner was really happy with them and their work in person.
Give them a chance. I'm sure you won't be sorry. read more