I come here because I always experience amazing customer/shop service (Jeff the mechanic is the…read moreman!) and Jeremy is one of the best salesmen I've met in the industry. His knowledge and personability are rare traits these days, and it's hard to find folks that will go the extra mile who genuinely care about getting you the right tools. We bought a wood splitter this weekend. We are really grateful that the owner held it for us all week! We have been excited to pick this up and we are stoked to keep supporting a local shop that sells quality equipment. There were two gentlemen working when we made the purchase, Jeremy and some other guy named James who I had never met before. They were a bit busy and we weren't in a rush, so we waited for things to simmer down after Jeremy rang us up so we could get a run-through of the equipment and load it up. Really no big deal to wait - I worked retail for years I know it can be hectic - but Mr. Jimbo didnt seem at all interested in actually helping when he could have sped things along. He literally just acted like we were "in the way" or we were some sort inconvenience. I came back in to ask a question about a pin for the hitch mount (Genuine safety inquiry, so a legit concern.) Dude just stood behind the counter sneering at us and snapped at Jeremy to, "Make it quick...." Um, we just spent nearly 3k on a machine, can you at least act like you work here or give a hoot about the customers? He apparently gave us dirty looks the entire time we were there, my husband pointed this out as we were leaving, so I'm not the only one who took note of his insolence. I will remain a loyal customer, but hopefully I can consult with everyone else who works there. Maybe James would be better off working at the DMV...Insufferable people seem to fit in well there.

I am extremely dissatisfied with this business. My husband dropped off our weed stringer yard…read moremachine for repair on April 13th. We were told due to it being the beginning of spring that it wouldn't be done for about 4 weeks. Which was understandable. However, here we sit on July 1st without our machine . My husband has been by on 3 separate occasions and keeps being told 2 weeks and then a week. He has also had to since go and purchase another machine due to the fact that we do landscaping part time and needed this for work. I'm sorry but this is unacceptable.It has been 2 and a half months and it still isn't done. I don't know what the issue is over there but we should be discounted on the price or compensated in some way. When my husband said something to the manager regarding the machine not being done in a timely fashion the manager was like well that's the price we quoted you. Yes it was but we were also told it would be 4 weeks not 10+ weeks. We definitely won't be doing business with this store again.

When I called I spoke with Rob who said he would get out that day to look at our riding mower that…read morewould not start and get back to me. I never heard back from Rob, so I have trued getting back in touch with him leaving several voicemails with no response. I've been ghosted.

My uncle has been in the Farming business for years and took his tractor to several different…read moremechanics. They all told him the same thing. 5-7,000 for the Repairs in several issues and that was just a rough estimate. A friend of us told us about Robert. We figured it was just another run around. Robert found issues other mechanics didn't even see. He completely fixed the transmission in my uncle's Tractor on top of all the other things he did. If you want some one who is straight Forward and Honest " That knows what there doing " give Robert Pringle a call. Thanks again for everything you did .

Fulwider was my neighborhood small engine repair Go To for mower tune-ups, etc... but sadly found…read moreout this week when I went to get my mower tuned up that they have closed their shop. Hopefully they closed by choice & retired. Thanks for the many years of great service! You are missed!

great people, great service, very reasonable. if there's a quirky issue they will call the maker…read more(in one case champion) and. pursue the issue till the matter gets resolved and we're back up and running. this kind of place is a rarity.

I called today, and although the gentleman said the service I needed was not available, he referred…read moreme to someone else. I really appreciate this kindness and generosity. Many thanks.

It has been years (around 10) since I first came to this place to revive an old lawnmower, still…read moreworking fine BTW. I had a pressure washer that wasn't turning over and after I replaced the spark plug and cleaned the carburetor, it still wasn't turning over. I figured I was out of my depth and some engine work was probably required, likely coil replacement. When I explained everything at LarsEngines, it was indicated that I was in queue and it would likely take a week which was unfortunate because I was hoping to use the pressure washer for a project that weekend. Long story short, it was a quick fix that didn't require shipping of additional parts and because they actively listened to my need for the unit by the weekend, I got it back in time to make that happen. These folks do good work, listen to customer needs, and are honest.

Well stocked with knowledgeable staff. Bought a new chainsaw from them (Stihl of course)!!!…read moreLive in the area and they are my go to place. They take great care of my equipment and have shared their knowledge with me whenever I have a question.

Easy access to a ton of great sthil equipment…read more Great folks and most are very friendly. Always a great help. Bought, saws, trimmer, and recently pole saw. Thanks

My 84 yr old mother contacted Ogaz to have 2 of her riding lawn mowers repaired and serviced. He…read moredropped them off with an $800 invoice. one mower was missing a belt when it was returned and caused another belt to snap. New oil filter was installed, but the oil was like tar (appeared to have never been changed) Fuel filter was clogged. exhaust bolts missing on the exhaust manifold. Both mowers had to be taken to another repair facility to be serviced and repaired. My mom was charged over 6 hrs labor @ $90 per hour.

I want to express my super positive experiences with Jim at Ogaz Repair. I lucked out in finding…read morehim because what do you do when your riding mower doesn't run and you can't take it anywhere? You need someone to come to you, and that is exactly the terrific service that Jim provides. My older mower has had several issues and never ran well (I bought it used). After several attempts to patch it along, it finally stopped running. I called Jim who came out, loaded it on to his cool rig, and about 2 weeks later it came back running like a charm!! There have been a few follow-on issues over time, and each time Jim has come out to my place and either fixed them on site or taken the mower away and brought it back humming. He is a great guy, and truly an expert in his craft. Highly recommend.

Never and I mean NEVER take your lawn mower to be fixed here…read more Buy a goat instead. Larry ( the owner) hasn't been available for a while, so he has this other guy working for him. This guy is so slow that I could have walked to Ukiah and back before he even got started. The shop smelled like pot, and this man was so stoned I took my mower back and bought a new one. Im no 12 stepper but, geez, sober up, homie. Big NO

From the owner: Repair and rebuilding of small engines, motorcycles and marine, Custom fabrication, Welding,…read moreChainsaw repair service and sharpening, Log splitter repair and service, marine repair and service, Sales also in all come by and check it out for your needs.

Great service, durable equipment and faster response, that is what I like!…read more Thanks Brad, your guys are doing a great job!

Our unit is about 4 years old. Directly after delivery it would not charge. It was a service call…read morewithin one week of taking position. It has 22 hours and sits in a climate-controlled room. We purchased a new electric forklift powered by a lithium-ion battery so I would not have to think about it as I know it will be a low use item. The forklift has had about 8000$ in maintenance done to it. It is a large pile of junk. At 20 hours it stopped with an engine hanging on it worth about a million dollars when I say stopped, I mean nothing worked just a large steal brick. That repair was 6k. the factory denied it and I complained enough and they finally covered it under extended warranty on the battery itself, thank goodness. Then one use later it died again. It was $1500 to fix the emergency shutoff switch. The unit was used for about two more hours in the next four months. It has stopped charging again.

Thanks Nick of NS mechanical millwrighting for the consultation and expert advice. Now we can…read moreproceed with the work.

From the owner: Mechanical maintenance, repair, troubleshooting, and diagnosis services are provided. Every job is…read moreexecuted as a service call, prioritizing customer service.

I had an incredibly positive experience with Twisted Oaks Repair. I had been looking for weeks for…read moresomebody to repair my electric lawnmower after I ran over a sprinkler head. Twisted Oaks responded quickly. When I contacted them, they came out and picked my lawnmower up, fixed it in a few hours and returned it back to my house. It works perfectly now. I'm so impressed with the quality and customer service. I would absolutely recommend them and use them again.

From the owner: We Service and Repair all small engines, including motorcycles and ATVs, lawn equipment, chainsaws,…read moreetc. we specialize in generators and chainsaws we serve all of West Sonoma County we offer pick up and delivery we sharpen chainsaw chains and mower blades and knives