These guys are awesome. I'm from Houston, & I have a mechanic whom I trusted in Houston, whom I thought I could trust. I no longer trust him. And here's why (a little back story on how I ended up at MP Auto):
About 1 to 2 months ago, the engine light on my Town Car lit up, & so I brought it in to my "trusted" mechanic to have him look at it. I needed to visit him anyway, for regular maintenance (Oil & Trans fluid change, as well as tire rotation). I decided to have him look at the driver side windsheild washer port, since it seemed to be clogged. In other words, I'm a good loyal customer to this guy. Or at least I was...
So "my" mechanic told me that the engine light was due to a vacuum leak in the engine compartment, but it would take further investigation to determine the cause, because diagnosing was tricky, & takes time (translation: $$$). He also told me the washer fluid port was not the problem. The problem was the entire line and something else had to get replaced. Somewhere in the neighborhood of $200 something to do. Normally, I would have told him, "Go ahead and fix it.", but I was on limited time, & I said I'll have to come back to get these things done. So he did me a "favor", & told me he'll turn off the "Check Engine' sign, & I should be ok for a little while, but when the light goes on again, I need to take it in and get it fixed. Cool. So that's how that went. One thing I noticed, though, a few days later, when I went to fill up on gas, was that the strap that connects to my gas cap was no longer attached to my gas cap. Hmmm???... Well, not having that strap on the gas cap actually made putting the cap back on was now easy to do. I always had a problem making the cap click back on before. It seems the strap was causing this issue, so I was welcome to the fact that my mechanic must've unstrapped it! Cool again. SO THAT'S THE BACK STORY.
NOW FAST FORWARD TO NOW...
Last Saturday, July 11, I drove up to Dallas to work there for the week (I'm in Sales), & on the drive up, the "Check Engine" light went back on. Great. Perfect timing :-/
So remembering how my mechanic said to get it fixed ASAP when it goes back on, I decided I better have it fixed in Dallas, rather than risk driving back to Houston with my car in an engine check mode. I was staying in Grand Prairie at my friend's house. He advised me to check Reviews here first, & that's how I found MP Auto in Arlington.
I called them up last Saturday, July 18, & they said take it on in & they'll be happy to look at it. I told them I was from Houston, & was heading back the next day (Sunday). With that info, they could've taken advantage of my situation. But here's how it went...
They welcomed me & were very friendly. They took my car in, & with me expecting to be there a good while, the Owner came out about 5 mins later, & said it was just the gas cap. NO CHARGE. All I have to do is get a new gas cap, & it'll be fine. I asked if he was sure, & he showed me the report.
THERE GOES MY TRUST OUT THE DOOR IN MY HOUSTON MECHANIC!!
So while I was there, I asked them to check my washer fluid port. He went back out to my car, & a few minutes later, he came back in and said I'm GOOD TO GO! I asked what he did, & he said all he had to do was blow out the line. It was clogged. NO CHARGE!
I INSISTED ON PAYING SOMETHING FOR HE AND HIS BROTHER'S TIME. THEY SAID ABSOLUTELY NOT.
LIKE I SAID IN THE VERY BEGINNING... THESE GUYS ARE AWESOME! My friend in Grand Prairie will now be using MP Auto for his cars. And I feel like I'd rather drive my cars up to Arlington, just to have MP Auto be the ones to work on them! Lol read more