Disappointing Experience with Poor Service…read more In August 2024, I brought my iPad in for a battery replacement. Unfortunately, the new battery failed to perform as expected, depleting within an hour. I contacted the company in December and returned to them in January--well within the warranty period. At that time, Juan assured me the issue was resolved and advised that if the problem recurred, I should bring the device back. Regrettably, the iPad continued to behave as if it still had its original battery, draining quickly even with notifications turned off and no apps running. When I called today to inform Juan of my decision to return the device, he refused to take responsibility for the defective battery and declined to honor the warranty. Instead, he insisted that I pay for another battery replacement. Given that this is the second time I have received a defective battery, I find it unacceptable that the company expects me to pay again for a product they provided despite knowing it was faulty. I am extremely disappointed with their service and cannot, in good conscience, recommend their business. If it were possible, I would rate this experience a -10.

Color me impressed. Drove down here to get the battery replaced on my Mazda key fob and the guy…read moreasked if I had ever had it replaced before. I said yes, but years ago and not at this location. He said, "I'll be able to tell" and came out 2 minutes later with a new battery in my fob and a "have a great afternoon!" Buy the warranty. It truly is a lifetime warranty!

I've been going here for over 20 years to get my Batteries for my Jetskis, Motorcycle and Cars…read more Yes I can install my own batteries, but why not let these guys do it. And darn inexpensive batteries!

Great place for a battery for any car!! I have purchased with them twice and my dad also goes here…read more These gentleman will help you and they are very respectful and professional. I highly recommend going here.

This place is ran so poorly. They constantly eat WHILE TALKING TO A CUSTOMER, teenagers looking at…read moretheIr phone WHILE HELPING A CUSTOMER, giving the wrong part due to lack of paying attention, and they don't care. Never again.

You'd think that an auto parts store is an auto parts store, right? Apparently, not if you're a…read moregirl. See, if you're a girl and you go to that other auto parts store - ya know, the one that rhymes with Motto Hone - you're pretty much on your own. You're expected to find the right windshield wiper blade for your car, despite the fact that there's an entire wall devoted to them. Then, you're expected to actually know how to put it on your window. (if you're a girl that has all of this knowledge - more power to ya, sister) Not at O'Reilly. Not only do they have a nifty little computer that helps you match your car's make and model to the correct size blades, the guys behind the counter will actually leave the counter and come put the blades on for you. Or change your blinker light. Or show you where the oil goes vs. where the transmission fluid goes. (they'll also come out in the middle of a rainstorm to check your dead battery, even though your husband is there with you) I'm not saying I don't know cars because I'm a girl, nor am I saying that the employees of O'Reilly are only helping me because I have boobs. I'm just saying that this is the store that goes that extra little step to help a girl out. And that's really all that counts, right?

Avoid Interstate Battery at all costs. I bought a battery from them 4 months ago, and it's already…read moredead. When I brought it back, they flat-out refused to honor their warranty. A battery failing in 4 months is obviously defective, but instead of standing behind their product, they made excuses and wouldn't replace it. So apparently their "warranty" is just something they say to get your money -- don't expect them to actually back it up. Save yourself the headache and go somewhere that stands behind what they sell. This place clearly doesn't.

I went there for warranty work ion a battery I bought there. Neil the manager likes to play games…read morewith the customer.You ask him when the warranty expires and he says x months but won't tell you the month because he says it isn't a math class. He tried to give me a lower class battery until I questioned him about it and said oh he got the wrong battery. I asked him why wasn't the battery holding charge and he said I should know because I was the one using the battery. I had to ask him for paperwork on my battery after it was already in my vehicle and he said he was getting to it. He thinks he needs to keep the upper hand on the interaction. Don't go in there expecting stellar service. You won't get it!

Found an incandescent bulb and a power brick. Great help and glad I found a location still open !…read moreI'll be back.

Thank you Lucy and Logan! I came in and right away they helped me change my car fob battery. It…read moreworked like a charm. Very pleasant and friendly! I paid for a life time for my battery. Quick and Easy!

On 3/10/26 I am having charging trouble on my truck drove it to ny O'Reilly 9835 Walnut Hill Ln…read moreDallas, TX 75238 Wanted the representative to put the tester on the charging system she said she could not leave the counter because she was the only one there, so I limped truck over to 11515 Garland Rd Dallas, TX 75218 she asked, can I help you? Yes I need my charging system checked. She said she could not because she was leaving. Told me to go to another store.. this is piss poor customer service. I am done with O'Reilly's. i'm in several car clubs and I'm telling everyone I can not to shop at O'Reillys.

MJ and Jennifer were extremely helpful in our desperate time of need! Our battery died and they…read morehelped us get it back up and running! Thank you so much!

I have used Greentech twice for two different vehicles. Today I had amazing experience as they left…read moreme ahhh with the level of service they provide. On top of the great service my 2010 Prius is running great with the battery I installed today from Greentec. These guys are pros and the price is good. FYI, I tried to fix my own battery and I have to let you know that is not an easy task, hybrid batteries are super complex. Let the pros handle these batteries, save money on gas but don't take chances with your vehicle's complex hybrid system. Big thanks to Justin and Devon.

I'm very happy with the overall experience of having the hybrid battery replaced in my Highlander…read moreHybrid. After more than a decade of driving the car, the OBD code P08A0 started popping up repeatedly (and I kept clearing it with my OBD reader). Greentec was able to replace the battery for a significantly lower price than the dealership quoted. The replacement took about 3 hours and was completed the same day. It's been almost 2 months since the replacement, and I haven't seen the error code once. The car runs much smoother, MPG has improved, and the engine doesn't kick in nearly as often. The regenerative braking felt a little different at first, but that must have been a recalibration period -- everything runs very smoothly now. Highly recommend.