Disappointing Experience with Poor Service…read more In August 2024, I brought my iPad in for a battery replacement. Unfortunately, the new battery failed to perform as expected, depleting within an hour. I contacted the company in December and returned to them in January--well within the warranty period. At that time, Juan assured me the issue was resolved and advised that if the problem recurred, I should bring the device back. Regrettably, the iPad continued to behave as if it still had its original battery, draining quickly even with notifications turned off and no apps running. When I called today to inform Juan of my decision to return the device, he refused to take responsibility for the defective battery and declined to honor the warranty. Instead, he insisted that I pay for another battery replacement. Given that this is the second time I have received a defective battery, I find it unacceptable that the company expects me to pay again for a product they provided despite knowing it was faulty. I am extremely disappointed with their service and cannot, in good conscience, recommend their business. If it were possible, I would rate this experience a -10.

Color me impressed. Drove down here to get the battery replaced on my Mazda key fob and the guy…read moreasked if I had ever had it replaced before. I said yes, but years ago and not at this location. He said, "I'll be able to tell" and came out 2 minutes later with a new battery in my fob and a "have a great afternoon!" Buy the warranty. It truly is a lifetime warranty!

I've been going here for over 20 years to get my Batteries for my Jetskis, Motorcycle and Cars…read more Yes I can install my own batteries, but why not let these guys do it. And darn inexpensive batteries!

Would recommend place if your looking for a better quick, and the workers are nice and efficient in…read moretheir job , and they have friendly cat !

Awesome place if you need a battery for whatever you need. I had two autozone batteries that went…read morebad. I brought them the old batteries and payed under 100 dollars for two!!! I got home and both cars fired up right away. I will keep up with review later to see how long they last.

Wow...only 2 reviews, I'm going to set things straight. This is a great little tire/battery shop. I…read morehave been here 3 times. Once with a 2004 Volkswagen that had the battery under the front seat and they could not help me. Second with my 2003 suburban and they installed a new battery in minutes and I was on my way (great battery to this day) third with my wife's 2012 Cadillac and they said no problem about 15 minutes and only $70 my problems were over...very friendly and affordable

Avoid Interstate Battery at all costs. I bought a battery from them 4 months ago, and it's already…read moredead. When I brought it back, they flat-out refused to honor their warranty. A battery failing in 4 months is obviously defective, but instead of standing behind their product, they made excuses and wouldn't replace it. So apparently their "warranty" is just something they say to get your money -- don't expect them to actually back it up. Save yourself the headache and go somewhere that stands behind what they sell. This place clearly doesn't.

I went there for warranty work ion a battery I bought there. Neil the manager likes to play games…read morewith the customer.You ask him when the warranty expires and he says x months but won't tell you the month because he says it isn't a math class. He tried to give me a lower class battery until I questioned him about it and said oh he got the wrong battery. I asked him why wasn't the battery holding charge and he said I should know because I was the one using the battery. I had to ask him for paperwork on my battery after it was already in my vehicle and he said he was getting to it. He thinks he needs to keep the upper hand on the interaction. Don't go in there expecting stellar service. You won't get it!

Found an incandescent bulb and a power brick. Great help and glad I found a location still open !…read moreI'll be back.

Thank you Lucy and Logan! I came in and right away they helped me change my car fob battery. It…read moreworked like a charm. Very pleasant and friendly! I paid for a life time for my battery. Quick and Easy!

On 3/10/26 I am having charging trouble on my truck drove it to ny O'Reilly 9835 Walnut Hill Ln…read moreDallas, TX 75238 Wanted the representative to put the tester on the charging system she said she could not leave the counter because she was the only one there, so I limped truck over to 11515 Garland Rd Dallas, TX 75218 she asked, can I help you? Yes I need my charging system checked. She said she could not because she was leaving. Told me to go to another store.. this is piss poor customer service. I am done with O'Reilly's. i'm in several car clubs and I'm telling everyone I can not to shop at O'Reillys.

MJ and Jennifer were extremely helpful in our desperate time of need! Our battery died and they…read morehelped us get it back up and running! Thank you so much!

I have used Greentech twice for two different vehicles. Today I had amazing experience as they left…read moreme ahhh with the level of service they provide. On top of the great service my 2010 Prius is running great with the battery I installed today from Greentec. These guys are pros and the price is good. FYI, I tried to fix my own battery and I have to let you know that is not an easy task, hybrid batteries are super complex. Let the pros handle these batteries, save money on gas but don't take chances with your vehicle's complex hybrid system. Big thanks to Justin and Devon.

Big thank you to Greentec!!! My inverter went out on my Prius. Dealership wanted 4K. I…read moreunfortunately live in Oklahoma and had no other options for repair. I heard great things about Greentec so we towed the car down to TX. They had the car fixed and running the same day! Drove the car back with no issues. Car runs great. The staff is super friendly and knowledgeable. I feel very confident in their work. I highly recommend them. I will never let the dealership touch my hybrid system again. I will always call Greentec for my hybrid needs.

Name Angelo He helped with battery exchange in…read morevehicle. Replaced and installed new battery very nice and professional and courteous.

I purchased a Duralast battery (Model 75DT-DL, Group Size 75, 650 CCA) from the AutoZone location…read moreon Garland Road in Dallas, TX, in November 2024. Before purchasing, I asked the salesperson a very specific question: If this battery fails within the 2-year free replacement window and I receive a new battery, does the new battery come with a fresh 2-year warranty? I was told "Absolutely." To be certain, I asked to speak to the store manager, and received the same answer. In May 2025, just six months later, the battery completely failed. I went to the AutoZone on Ross Avenue to replace it (because that was the closest store to where it died). When I explained what I had been told about the warranty resetting, I was met with a completely different response. I was told flat-out that the warranty does not restart and was treated with condescension for even suggesting otherwise. No attempt was made to explain the discrepancy--just rude and dismissive behavior. At this point, I'm unsure which store gave me incorrect information--but one of them clearly did. I was very clear when I asked my question at the time of purchase, and I relied on the answer I was given when making the decision to buy. The battery failing after only six months is disappointing enough on its own. But being told different things by two separate AutoZone locations--and being treated poorly in the process--is unacceptable. I expect consistency from a national chain, especially when it comes to warranty terms that directly affect the customer's rights and expectations.