Thank you for being so honest! Very prompt and quick responses. Worth every penny of the service…read morecall!

Very competent. Knows what he is doing, honest & friendly. I've used this company several times for…read moredifferent projects. Highly recommend

Needed appliance service for a Samsung fridge where ice bin locked up and no cubes being made…read more Apparently, a common Samsung problem. The owner, Gabriel, was quick to respond and arrived less than 24 hours later. Very professional. Explained the causes and fixes very well. Seemed to be trying to avoid replacing any (expensive) parts, if it could be avoided. Gabriel and trainee spent about 1.5 hours at house and charged very reasonably. A few hours after they left, ice cubes were again being made, so no parts needed. Very satisfied.

From the owner: At Charles Appliance Repair, we specialize in servicing a wide range of major brand appliances all…read moreover the Horry and Brunswick counties. We know they don’t make appliances like they used anymore so you can trust our technicians to be honest and transparent with every diagnosis to ensure you’re not putting money into something that’s not worth the repair. Our technicians are bilingual proficient for any further explanations.

I've used Carolina Appliance Repair a couple of times, and one of them was actually today. They…read morehave found solutions that other people couldn't find. They give you a window when they're coming, neat, polite, and do excellent work. I wouldn't call anyone else to repair my appliances.

Great n quick job by Carolina Appliance Repair They came…read moreout to fix my washer machine in timely fashion

Our clothes dryer stopped working two weeks ago. We dealt with it. With the help of our neighbors…read morewe survived until the part and service tech arrived. Thank you Hall Appliance and Jessie (tech).

3rd trip to our Refrigerator and worse than started. We did routine water filter change with GE…read morefilter and no water entered filter. No ice or water. Halls came out a couple months ago said wr didn't buy G E filter even though he wad holding it in his hand. Tech left I also spoke to a nice lady, and they both told me they were sure their water will work. Weeks latet NO it didn't. Next it was off to order a mothet board. Now 2 months later a tech brings a water line that we could have gotten at Amazon or hardware store. Nope again. He left saying all the jobs run together is why he has no idea what is needed. What a waste of a summer and service fee

So, I called in as i've already done the troubleshooting on my dishwasher and determined that the…read moreUI Board is what is bad on my dishwasher. The lady returns my call back and states that they charge a 'diagnostic' fee of $99 plus tax will be $105 for the technician to come out and diagnose what's wrong with the unit. I explained, I don't need a diagnostic as i've already determined what's wrong with the unit, I just want the part replaced by someone else as it's a pain to disassemble the door and reassemble the door. Nope, she says, they have to charge a diagnostic in case they need anything extra. Here's my thoughts. I'm not some idiot that is going to waste your time or your money. I've worked on appliances and hvac units for years but at my age and with how i'm feeling, I don't feel like doing the labor. I get charging a diagnostic for those whom have ZERO clue, but i've already went through the troubleshooting steps. Here, i will outline the basics. 1. Turn off power. 2. Removed the kickplate. 3. Removed the junction box and subsequently checked for power to the unit. 4. My particular dishwasher has a control board. So I checked the pins for power leaving the control board, yep, 14 volts DC on the appropriate pins. 5. Noticed the diode light is stead 'on'. It should be blinking, much like a hard drive light on a desktop computer would do. That's the diagnostic that you folks would do. Nah, i'm not some country bumpkin. I kinda know what i'm doing, I just didn't want to expend the extra time and labor as i'm busy doing other things in my own business. It's ok though, you've pissed me off and i'll just do it my dang self and rest assured, I'll NEVER call you or suggest you to anyone for repairs.

In need of a refrigerator repair this week & I contacted this firm on Monday & gave our model…read morenumber. She declined the part number that I researched & quoted the price as she said their techs carried "most" parts. This was not true. The tech showed up barely within his arrival time on Wednesday with no knowledge of what repair was required; studies a website & tells me he needs to order a part which he can install next week for $272. I declined, paid him $123 trip charge & contacted a more trustworthy tech who came out the next day with the part in hand for $180. Financially I did not come out ahead. However, I identified a great appliance repairman who is affordable, reliable & on time.

Ice maker on Samsung Refrigerator failed. Terence installed a new Ice maker and left. No Ice…read moreproduction. We called back and Terence needed to order new door senser. He installed senser and left. he analyzed the problem correctly. We finally got Ice, I wish Terence would have explained that it will take 2 days before the Ice maker start working normal. other than that he did a good job.

Dishwasher was leaking. 2nd visit said they fixed it. Next day still leaking. Paid $507.99…read more They check back and the guy did nothing except to say it was still leaking. Called again for another visit but the guy called to cancel. Still leaking and are paid to fix Cannot get a call with a person just AI.

3 years ago I had a propane tankless water heater put, and it only worked as it should for 6 mos…read more The company came back numerous times but couldn't figure out what was going on. I even told them that tech support wanted them to call, but they ignored my request. Fast forward to now, and because I called Coastal Fuel, my tankless water heater works like a charm! They fixed all the things the other company did wrong, and they called tech support. Turns out it was a small piece that broke and easily changed out. Would I recommend this company? YES, YES, YES!! They won't give up but will see the project to a successful completion!!

From the owner: Locally owned, licensed and insured. 25+ years experience in residential & commercial gas (propane…read more& natural) piping and installation. Services provided (but not limited to) gas repairs & installation, water heaters, grills, fire pits, outdoor kitchens, appliance hookup, generators, fire logs, pool heaters.