I called for an estimate. He didn't have the carpet in stock. Offered to order it. Very responsive,…read moreprofessional, and excellent customer service.

From the owner: Our company highlight the ability to professionally measure, cut, and install carpets, along with…read moreskills like preparing surfaces, removing old flooring, and finishing edges. It should also mention the importance of client communication, accurate quotes, and ensuring high-quality, long-lasting work in both residential and commercial

very competitive pricing and fast work! We were pleased with their service and quality of work…read more Diana was incredibly easy to work with and made the whole process very smooth for us. We had them come back for a second time to complete another project! Would definitely recommend and will be using them again in the future for any projects!

I contacted expert carpet installers to remove carpet that was installed over hardwoods by the…read moreprevious owners of my new home. They were so responsive, very quick and flexible with scheduling, and the most reasonable price of all quotes I got. The installers arrived on time, communicated well, worked really quickly, and treated my home with the utmost care. They even saw me struggling and helped me remove a baby gate the previous owners had glued to the iron staircase. So nice and will absolutely use them for any carpet needs in the future.

Norm went above and beyond to help me. These guys are A W E S O M E!!!! Customer Service is 10+read more

We bought some vinyl plank flooring and had an employee come to our house measure the basement an…read moregive us an estimate on labor to install the flooring. Install date came and the employees who came to do the install did an amazing job and worked with our schedule. Everything was done very well. We will be using Show Flooring again in the future.

We had a great experience with Creative Carpet! Brittany Jonatis was wonderful to work with…read morethroughout the process of installing our hardwood stairs and runner. She was knowledgeable, responsive, and made everything easy from start to finish. The entire team was professional, accommodating, and their workmanship was outstanding. The finished stairs look fantastic, and we couldn't be happier with the results. I highly recommend Creative Carpet!

We do have 3/4 solid cherry as confirmed by 3rd company. Still waiting on more quotes for…read morerefinishing the floor. Seems like reputable floor refinishing businesses are in short supply for time.

Everything went well!! We contacted Adrian on 1/10 and 17…read moredays later our carpet is installed and the area is as clean as a whistle. He came in and gave us a quote on the same day that was better than anyone else. He helped us pick out carpet that would look great yet functional in our granddaughters play area. He even covered our stairs and padded them as an extra courtesy. I'm so excited and thankful for his honesty, the value, and the finished project. We have plans to use him again as we replace other carpet in our home. He won't perform any service that he can't backup!!!

Adrian did a great job on our carpet installation . Prices were very reasonable and very easy to…read morework with.

Prompt, friendly service at a great price! Within two days requesting a quote, they were at my…read morehouse. They responded to messaging pretty quickly, answered all of my questions and were able to come repair and restretch my carpets quickly. Less than two hours and the carpet ripples were almost completely gone. I say almost because it was probably a 10 year old carpet and they were pretty set in. I'll get them steam cleaned to loosen it up. They were in and out in less than two hours. I'm very pleased! Would call on them again!

Accurate info in a timely manner…read more Accurate info in a timely manner. Knowledgeable workmen fid sn excellent job!!!

We have used Luis Carpet Installers for years. They are excellent in service. Always prompt, always…read moreprofessional and reasonably priced! I highly recommend them for your carpet flooring needs!

From the owner: call for free carpet estimate read more

Great experience flooring looks beautiful; Jeff made the shopping experience so easy. The…read moreinstallers: Joe and his partner were amazing they did a great job moving all the furniture, total complete clean up and hauling away the old stuff and my floors looks great. I did not have to do anything I'm a senior and can't do any of this kind of work anymore, they were punctual and so very friendly and nice another thing you don't encounter anymore. If you need flooring, I truly recommend Key Carpet, great experience I've ever had. Kudos to your amazing team and Thank You so much. Olga Sivek Oak Lawn

Let me preface this by saying we have been shopping at KEY CARPET for years. Let me also preface by…read moresaying we are giving 5 STARS for the installer Jose....he did a beautiful job installing the carpeting in the hallway, loft and on the stairs themselves. The problem is the edge of the stairs which everyone sees when sitting in our parlor look like horse manure...NOT the installers Fault but the type of carpeting that was ordered we were informed after the installation. Mind you we sat with one of the owners Len and explained what we needed and where...he said I have exactly what you need and when I asked IF we could take color samples home, he handed us a chart with swatches ready to go. Then he came out to measure and my husband said we weren't sure on the color and he helped us...picking the color my husband and friends picked which looks wonderful. The problem lies in that it has somewhat of a stripe effect and on the edges of the stairs, they could not be matched they are so crooked and look sloppy. IF you live in the Chicago area they run like ARCHER AVENUE. My husband went in with pictures and Len said his top guy would be out to look at it. The person that came out said it was definitely the wrong carpet for our type of stairs. he did say some customers would not notice it...BUT that I am very visual and see it. No offense anyone with or without glasses can't help BUT notice it. MY husband noticed it before me and he is NOT VISUAL. The MAN said he did NOT know what he could do to fix it because he could not remove the staples... the ends would ravel and he would not have carpet to work with then. I asked him to please stress to the owner that HE PICKED THE WRONG CARPET FOR OUR HOME WITH 12 STAIRS, he said he would BUT he kind of made us believe nothing would be done to rectify this situation. Needless to say it has been over a week since this man was in our home and we have NOT heard a word from LEN. I am almost 75 years old and I have NEVER written a bad review on line, I always try to work things out and get satisfaction. The PROBLEM here is I knew and so DID my husband when the MAN left we were NOT going to get a happy solution to this problem. I told the MAN when he left please left LEN know he has a disgruntled customer and we would NOT do BUSINESS there again. It is so obvious to us...good customer service and satisfaction is NOT LEN'S end goal.