Working with Mary and Mr Carpet has been an absolute pleasure! They were quick with their responses…read moreand wasted no time getting me a quote and installation date. Couldn't be happier with the service I received :)

There was no bad. Bob help us pick out the carpeting and we're happy with our choice. But we…read morehaven't been contacted since and it was a full three days ago. So we're just waiting, to hear from someone but initial impressions are very positive.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

Buying a new kitchen floor isn't something one does often! Materials change, and it's hard to know…read morethe best product for one's needs. We went to DeSitter on the recommendation of a friend. Karen was very helpful, showing us several suggestions which we were able to take home to evaluate. Long story short, our installation went well, very quickly and professionally done. A couple of cosmetic flaws in the materials were detected after the fact. The resolution is in progress (awaiting arrival of replacement materials), but I have every confidence it will be resolved to our satisfaction. Added bonus: the price was much less than expected! (Not cheap...you get what you pay for...but definitely reasonable.)

I had DeSitter Flooring install carpeting in my living and dining room on 3/3/3035…read more Let me tell you, I could not be more pleased. The workers moved my heavy furniture and worked quickly and efficiently. I took a nap while they were working and when I woke up the carpeting was down and all the furniture was back perfectly placed. Elizabeth at the LaGrange showroom suggested a pattern she thought would look good with my furniture and boy was she right! The carpeting looks beautiful. I highly recommend DeSitter and would NEVER think of going anywhere else.

so glad we listened to all the great yelp reviews and connected with kevin. my husband and i…read morerecently moved into our house where the carpet reeked of cat urine and the smell would not go away no matter how many times we had professional cleaning done. so we decided to get rid of the carpet and install new ones. kevin came by with multiple samples and explained the pros/cons of each material. we got a reasonable quote and decided to move forward. the style we ended up choosing went out of stock but the one he recommended in lieu of it was even better! our installation was scheduled for two weeks later. my only qualm was that on the day of, we were expecting it to start in the morning but they didn't arrive until between noon and 1. it seemed their last job took longer than expected. they ended up finishing a little before 4. so roughly 3 hours to uninstall/install for 600 sq ft of carpet. kevin typically stops by for a follow-up, which we had to schedule and he said all looked good. and the best part is that the cat urine smell is gone!

We bought some vinyl plank flooring and had an employee come to our house measure the basement an…read moregive us an estimate on labor to install the flooring. Install date came and the employees who came to do the install did an amazing job and worked with our schedule. Everything was done very well. We will be using Show Flooring again in the future.

I hired Nationwide to replace the outdated carpeting in my 1-bedroom condo with engineered…read morehardwood, and I had a great experience. Charles quickly grasped what I was looking for, and brought great samples to the in-home estimate. He also provided an estimate that turned out to be exactly on the mark. The installer, Alex, did a great job with the installation, and I am very happy with the final result. I would definitely use them again.

After water damage I was looking to replace my floor. It was…read moreharrowing. Some contractors/sales people said they would come and just would not show up. Some were not upfront. Some would not tell me the brand the flooring was. Some just did not know their products. It was all so frustrating. Then along came Charles. My knight in shiny armor. He is sincere, honest and truly cares about your needs. He lets you know if there is a delay or a problem. I felt that I was in good hands. He told me all I needed for the floor. The supplier he deals with is top notch. Then came delivery/installation. I was immediately was put at ease with the worker he sent. I wanted to keep him. He did a nice job installing the floor. As soon as there was a little dust or mess there he was with his broom and vacuum. I love my floor. I did not even have to get use to it. My old floor was dark and this one was quite lighter. I do not expect to have any problems now. If I do I have confidence that Charles and his crew would be right here. Carpeting will be done soon. My plan is to go with Charles again. Skip the fast talkers and go with Nationwide Floor and Windows.

I chose Olson after the positive reviews I read. Jennifer was great and answered all of my…read morequestions. She was patient with me and I did not feel pressured to make a quick decision. I came in on a Sunday and she was able to come out right away to get measurements. I appreciated the entire team contacting me every step of the way. I received a call within a week that my carpet was in and to schedule install. The Friday before my install I received a courtesy call on time window and what to expect. I received a call when the installers were on their way. They were friendly and efficient and left my home clean. I would recommend Jennifer and Olson rug for your flooring needs.

As you can tell from my profile, I don't write many reviews. But I had to stop, collect my thoughts…read moreand write about our experience with Jennifer Pyle at Olson Rug in Downers Grove. In a single word: Phenomenal!! We went in to finally replace carpet that had been in our home since it was built, having now seen it day and night from working at home during the pandemic. We were replacing flooring in the living, dining and family rooms, as well as a 2nd floor hallway and stairs, as well as painting those walls - so not a small investment. And even with lots of online research, I still had tons more questions, not wanting to make any mistake that I'd have to live with for a long time. I was at a stage where I had to see and put my hands on some samples before purchasing. Enter Jennifer..... We went to the showroom; she was friendly, personable, professional, knowledgeable, answered all of our questions (and asked some we hadn't thought of), navigated us around brands and options; and was amazing in turning our vision into reality, including moving forward with actually purchasing patterned (yes, patterned) carpet for those spaces! (Anyone who has been conditioned to always go for safe, neutral single colors in wall to wall carpet, knows the apprehension in doing this...) She came out to get measurements, with samples that helped us choose the best colors for the lighting and coordinate with the incoming paint color. I was extremely impressed when it came time to order - it was clear that she was very experienced in knowing how to efficiently account for pattern matching. When you're paying by the square foot, that matters! Ordering was efficient, delivery was on time; and the installers were Exceptional. We had some big, heavy furniture pieces to move in some of these rooms, even with the small stuff taken out. To this day, I still do not know how some of those pieces got moved....but they got it all moved, carpets laid down and finished all of the spaces, in One Day. They were professional, courteous, efficient, respectful and cleaned everything up when the work was done. As far as the results: I could not be more pleased! Each of the choices was absolutely spot on. Attaching a few photos here; they don't completely do it justice, but a small sample of how patterns transformed those spaces. And as for the carpeting on the stairs..... not only was the install amazing, but the comfort.... it is the first time ever that I find myself actually taking off my shoes and socks to just experience walking on it!! It seems goofy, yes; but in these times when we're spending so much time inside our spaces, the ability to step outside the home office, and onto Instant Zen, was a totally unexpected and welcome surprise. Will Definitely go back when it's time to work on bedrooms!

We use Midwest carpet and flooring for all of our carpet needs. They have one of the best…read moreselections in all of the Chicagoland area. We recently needed new carpet in our basement and reached out to Midwest and they took care of our carpet needs from start to finish. The price was very reasonable for a great quality carpet. They also had all kinds of padding available too. I've worked with many wholesalers and retailers in all kinds of material shops and these guys have one of the best customer service I've ever seen.

My experience with Midwest Carpet was excellent. Most friendly and professional staff. All…read morewearing masks for safety. They were very helpful but never pushy. I got beautiful carpet at a very reasonable price and installed quickly, within a week. Installation is separate, but the man they have working for them (Jesus) was EXCELLENT. I highly recommend this place. I will definitely be using them again. Thank you.

Carpets in the Park did an excellent job refinishing our hardwood floors. Joe was friendly, he…read moreexplained the process and timeline upfront. His quote was right in line with several other flooring companies in the area. His crew was timely, professional and tidy. At the last minute, we asked if they could refinish the floors in an extra room and they accommodated the request at a very fair price. Highly recommended!

My husband and were very impressed with this company. We just moved here from Atlanta, GA and…read moreexperienced water damage from a pipe bursts that required our floors to be replaced. We called several vendors and Joe was by far the most responsive and professional. He consistently followed up which is rare in my experience working with home improvement contractors. His team was professional and prompt. We would recommend them to anyone and would use them again. We love the floors and our guests have all commented on how gorgeous they are.

Krystian was super responsive and could not have been a nicer guy. He did a great job installing…read morecarpeting in our lower level guest room, and we felt his price was very reasonable. We will definitely reach out to him again for any future carpet needs!

Working with Krystian is super easy. I had a small repair needed on some basement carpet, that I…read moreknew most companies would turn away because of it's size. He got back to me right away, I explained to him the issue and that I knew it was likely too small for him to take on. He told me not to worry about it, that he was more than happy to come on by and handle it. He came by, diagnosed what was going on, explained to me in detail his plan to fix the carpet, and was in and out in under 60 minutes at a very, very reasonable price. The carpet looks good as new! More than happy with the results. Definitely reach out to Krystian for your flooring needs. He's easy to talk to, respectful and honest, and above all, does great work. Really glad I found him and I've already recommended him out to friends. Photos 1 & 2 (Before): Carpet is frayed where it meets the tile, with nails poking out. Photo 3 (After): Krystian's work reattaching the carpet to the tile, cleaning up the fray, and removing the nails. Good as new!