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    Chimney Cricket

    3.7 (38 reviews)
    Open 8:00 am - 8:00 pm

    Services - Chimney Cricket

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    6 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

    Chimney Cricket Photos

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    7 years ago

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    9 years ago

    Super nice guy, but doesn't return phone messages.

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    15 years ago

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    13 years ago

    I still have not received a receipt or of findings discovered during the cleaning...what a way to do business...

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    16 years ago

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    9 years ago

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    9 years ago

    Prompt service, good job in Menlo Park. Offered helpful safety precautions for elderly resident and more efficient heating.

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    16 years ago

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    16 years ago

    Called them several times and left messages, they never returned my phone calls.

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    Ask the Community - Chimney Cricket

    Review Highlights - Chimney Cricket

    Cline is an experienced professional, friendly, very punctual in my case, and fair-priced.

    Mentioned in 4 reviews

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    Emberwest Fireplace & Patio

    Emberwest Fireplace & Patio

    (124 reviews)

    I worked with Aaron to purchase a Kozy Heat Nordik 41DV. Aaron is extremely helpful and friendly…read moreand answered my millions of questions. My builder constructed the wall framing, added an electrical run, and redirected the existing gas line. I live near the showroom so Aaron didn't mind stopping by to perform the pre-installation inspection. I was super fortunate to be able to snag an open installation appointment just one week later. 2 guys on the EmberWest install team came by and reworked my existing flue, chimney topper, and of course installed the new fireplace. I'm currently waiting for my builder to close up the wall and install the mantel, wall ledger tiles, and hearth. Once this is complete I will be calling Aaron to schedule our final log setup and testing. I realize this review is being written before my project is done but everything has gone perfectly so far and I expect the final setup will be more of the same - perfection!

    Our gas fireplace hadn't worked for over a year and a half, so I finally reached out to Emberwest…read moreafter a friend's referral. Even though they kindly let me know they weren't taking new clients this year, Aaron still took the time to ask for our fireplace model number and photos. To my surprise, he actually called and walked us through a few standard troubleshooting steps over the phone! We could see the igniter wire glow red-orange but turn off after a few seconds. He explained that was a good sign -- then suggested we leave it on, and toggle the wall switch as needed to help the system reset. After a few tries, the pilot light finally came on, and then the fireplace kicked in! Aaron explained that when a fireplace hasn't been used in a while, the gas line can fill with air -- you just have to let it run a bit to clear it out. I really appreciate Aaron's kindness, patience, and expertise -- especially even though we weren't official clients.! Thanks to his guidance, our fireplace is working again, and we'll be staying warm all winter. Highly recommend!

    Mister Chimney Cleaning & Repairs | Nova Fireplaces

    Mister Chimney Cleaning & Repairs | Nova Fireplaces

    (599 reviews)

    After dealing with a frustrating maze of shell companies where multiple different online phone…read morelines kept routing to the exact same high-pressure call center, finding Mister Chimney was an absolute breath of fresh air. It was incredibly stressful trying to find a real business when so many listings just turned out to be fronts for sketchy subcontractors pushing predatory $3,500 insurance schemes. Martin from Mister Chimney handled my project and he was fantastic to work with. He was completely honest, transparent, and professional from start to finish. He provided a straightforward, competitive proposal to replace our rusted chimney chase cover with a custom-fabricated stainless steel system--complete with an outstanding lifetime material warranty and a 4-year labor warranty.  The actual installation was pristine and incredibly clean. They replaced the entire rusted top pan and termination cap perfectly, completely protecting our home from future leaks and weather damage. Martin made the entire process seamless, and it is a massive relief to work with a legitimate, licensed, and deeply knowledgeable local business. If you want honest pricing, top-tier craftsmanship, and excellent customer service, ask for Martin at Mister Chimney! Thank you Martin and Muster Chimney.

    We had them come out to do the inspection of our fireplace. The tech identified some issues that…read moreneeded repair. I had to follow up with them to get the invoice many times then asked them how to pay the invoice and schedule the needed repairs, but never heard back on either item after several reminders.

    Penguin Fireplace - Electric fireplace

    Penguin Fireplace

    (172 reviews)

    North San Jose

    We hired Penguin Fireplace for a family room renovation centered around upgrading our old…read morefireplace, and we couldn't be happier with the result. We didn't just want a new insert; we needed a complete facelift for the room, and the team absolutely delivered. The project was finished on time, and the new fireplace has completely changed the vibe of our home. If you are looking for a team that is professional, communicative, and truly skilled at what they do, I highly recommend Penguin Fireplace. Thank you to the whole team for a job well done!

    Detail oriented, utterly perfect in execution, and on time. Not the cheapest job I've had done but…read morereasonably priced all in. Would absolutely choose them again. Like many customers I wanted to put a TV over a fireplace without it being too high off the ground as this makes for an unpleasant viewing experience. One way to do this is to use the "cool wall" type of installation, which lets you locate a TV right above the fireplace, but this requires building a chase into the room - and the particular room we have is too small for this to be a good idea. I also did not want to use one of the mantle mount options for our TV because that would also bring the TV into the room when lowering it for use which would thereby also reduce the size of the room in front of the TV. So we had a bit of a conundrum. But penguin showed us some options, which allowed us to get our TV low enough without using a mantel mount or a chase at all. Specifically, they showed us an insert that you could put directly on a concrete floor and a noncombustible mantle which you could locate just a few inches over the fireplace opening without risking fire safety. (As a point of comparison, locating a typical combustible mantle above a fireplace requires strictly specified minimum distance, which in effect leads to a much much higher minimum TV installation height..) We also went with a custom surround, which makes the gas insert that we went with look a lot bigger, and also a good proportion for the space that we have... And the design of the insert itself makes it look a whole lot deeper and wider than it actually is by using reflective glass. I'm really pleased with how this turned out. For the wall tile, I'd always had a dream of doing board form concrete and penguin did a fantastic job installing it. This is a fiberglass reinforced concrete veneer product I got from Wall Theory in the color "natural gray." It's worth mentioning that I visited another store that did not think of the options we went with, which left me scratching my head as I stared at a pile of catalogs that they shared instead. Go with Penguin.

    Wright Lighting and Fireside - Custom door and floating mantle shelf.

    Wright Lighting and Fireside

    (128 reviews)

    $$

    Willow Glen

    We had Anthony do our fireplace remodel, and we are extremely happy. Our fireplace was a gas…read moreinsert, and we wanted to switch to an electric. We decided to do a build out to update the space. Anthony was very friendly and punctual. The team that he works with were also friendly and on-time. I was concerned about dust, but was so impressed with how clean they kept everything from start to finish. Anthony has an excellent eye for design, and was very helpful with suggestions for spacing and placement. He was also sure to take care of all the details, including removing existing speakers and lights that would no longer fit and properly patching up holes. They did exceptional work, and we are so happy with the finished product. We look forward to working with him again for our lighting.

    What I appreciated most is that they handle everything themselves -- demolition, electrical, gas,…read moreand installation -- so there's no need to coordinate with multiple contractors or worry about who's responsible for what. I had a very specific and challenging project: installing a gas fireplace into a very small, original arched Victorian fireplace. Anthony was incredibly helpful throughout the process. He patiently answered all of my questions and spent a lot of time working with my masonry contractor to explore every possible option. Thanks to his guidance and expertise, we ended up with the best solution possible. We are finally got rid of draft and now spending most evenings in once most abandoned room

    Natural Stones

    Natural Stones

    (11 reviews)

    We were very pleased with the work of George and his team…read more I contacted multiple fabricators prior to finding Natural Stones (NS)--most were unprofessional, not responsive, or didn't appear to demonstrate a fundamental understanding of fabrication or different styles. In contrast, NS always timely arrived for all appointments, worked cleanly and within a narrow time-frame at times (I had various scheduling constraints and had to leave the house). George stopped by often to manage/oversee the template and installation. In the initial consultation, he drew out how the marble would look and helped me navigate some possible pitfalls regarding seams and how the template may fit on the slab. He was also knowledgeable about​ interior styles (i.e., transitional, modern, traditional) and what edges would be most consistent with them (e.g., cove, ogee). Lastly, George was extremely responsive via text, phone and email (does the guy sleep?). He also worked well with my fireplace team to coordinate the junction between tile and slab. Extremely happy with the end result (shown in pictures) and would highly recommend!

    George and his team just completed the granite countertops in our kitchen. They did an exceptional…read morejob making the most of our beautiful Bahia granite. True artistry and craftsmanship in their work and care in the quality of their workmanship. Besides our kitchen, George and his team installed the granite in our 3 bathrooms. Excellent work. I highly recommend them without any reservations! Ronni L.

    Chimney Cricket - chimneysweeps - Updated June 2026

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