I will remember my experience with Mr. Clean Carpet Care as perhaps my most positive customer service interaction to date. They were very prompt given my limited time-frame, and I was given numerous discounts as a new customer, finding them on Yelp, etc. The owner Shawn personally came and cleaned my carpet, and did a fine job in my opinion. But for whatever reason my property management company (stay away from Keller Williams East Valley if you can help it) was being very difficult and wanted to charge me to have their own carpet cleaner come out, without even giving Shawn the opportunity to re-do the work, because he guarantees everything he does. After many frustrating conversations with Keller Williams, Shawn eventually contacted them himself, and I don't know what he said, but he got them to allow him back in to re-do it, and they stopped trying to charge me for their own carpet guy. And as if this wasn't enough, 'for my trouble' he said my next carpet job would be free, and gave me a $50 Starbucks gift card, even though there was no fault on his or his company's end. He is a great guy, runs an honest and affordable business, takes customer service very seriously, and I would recommend him to anyone needing their carpet cleaned. Thanks Shawn! read more

This company showed up and showed out. My carpets look brand new. My carpets came out so nice that I had them do my sectional next. The price was right and they showed up 5 minutes early. They put plastic things under the legs of my couch so they wouldn't get wet and they wore booties over there shoes to keep my carpets clean. One thing I really liked about this company is that the owner and his helper do the work. You can tell he takes pride in his work and pays attention to detail. They were clean cut and came in a very professional van. The price was also good. The price for the carpets was good and they also gave me a discount on my sectional since they were already here. I hope this information helps anyone looking for a carpet cleaner in the valley. I have used many different carpet cleaning companies in Tempe and throughout the valley over the years and this company really stands out. I would highly recommend this company to anyone looking for a good carpet cleaning company. read more

These guys will give you "above and beyond" service! We had a carpet that definitely needed extra care because I'm always rolling over the dirt in my wheelchair. I honestly did not expect some of the areas to come out as good as they got them. They did a great job. I wish I had a before/after pic to post because some areas were amazing. Also, they deserve extra credit for communication. They had a bad day where one of their trucks broke down and were going to be a bit late. We know things happen and just appreciated being kept in the loop. But they stepped up and gave us a big discount for the inconvenience without being asked to. The carpet looks great, I am happy with their service mentality and will definitely use them again! - S. Haasis - Tempe, AZ read more

When looking for a carpet cleaning company I called several places, none of which answered their phone and wanted me to leave a message. I did not want to do that. The only one who answered was Sean at Mr. Clean so immediately that was a plus for me. He quoted me over the phone and gave a discount for mentioning Yelp. He was also very easy to communicate with via text. When our appointment arrived Matt the tech was on time to the minute, 8:00 am. Very impressed. He was extremely friendly, polite, and professional. Matt made our carpets look brand new again and removed a large traffic area stain that was bothering me. Great price and great service. We will for sure use Mr. Clean again. read more

ABSOLUTELY WONDERFUL! So pleased with this company. Very honest and professional staff. Needed my sectional sofa cleaned and Mr Clean offered the best price. NO hidden fees. They were ON TIME for the appointment. I called to schedule a very last minute appointment and they were able to make it out the next morning! And the rep they sent out named Michael was very courteous friendly and professional. He did a wonderful thorough job of cleaning my sofa! It looks and smells like new again. I would definitely recommend this company for any carpet or tile cleaning needs. Juanita in the office is also very helpful and pleasant. They answer calls RIGHT AWAY and don't leave you on hold! read more

Great service and affordable prices! Delivered all the qualities promised. The technician was very nice took pride in his work. He made sure to go over my carpet a few different times to make sure that it was perfect! The carpet was not left wet and had a nice softness once they had completed the work. I was so happy with the service that I have been set up to have my couches cleaned! - I would recommend Mr Clean Carpet Care to everyone! They are the best at what they do and make sure that your satisfaction is guaranteed. Thank you Mr Clean Carpet Care. I will recommend you to everyone I know! 5 stars just isn't enough! read more

So I had to get my carpets cleaned because I was moving out of my apartment. I found the service and honestly I'm so glad that I used them! Michael was on time and super prompt he was very friendly and got the job done in like 30 minutes the carpets looked amazing and he provided a receipt. I love his service as fast quick and easy and he made sure to iron out all the details with me before hand and even texted me to let him know when he was on his way and if I was still available. I would definitely use the service again and I would recommend it to anyone who's looking to get their carpet professionally cleaned! read more

So glad I chose to call these guys. I had to get my carpets cleaned upon moving out so I called them kind of last minute and they were able to fit me into their schedule for the following day. I was given an hour time frame of when they would arrive, which was between 12 and 1, and they were able to get there right at 12. My apartment was on the second floor and I really appreciated them being able to get all of their equipment all the way up there. Oh, and the carpets looked like new by the time they were finished! If you're looking to get your carpets cleaned I would for sure say you should go with Mr Clean. read more

Was highly impressed with Shawn and Steven who came out and got the job done. Previous owners of our new home had a cat and they were able to pull out all the pet stains. Not only was the job done quickly and efficiently, but I was really impressed with their professionalism. Shawn explained everything that would be done as soon as they walked in and afterwards walked me through and reviewed everything thoroughly with me again. Not to mention, the affordable pricing! Scheduling was also a breeze, they were able to come out the next day. Highly recommend Mr. Clean. read more

When I made the appointment they told me they would be at my place same day between 12-1pm. Richard showed up between that time period as promised and cleaned both the front and back side of my rug which was covered in stains from my dog (urine and poop) and also smelled. I was surprised when he told me it was done since it had only been an hour but it was like brand new! No stains or smell. He did a phenomenal job and was very nice. Not to mention out of all the places I called they were also the best priced. Highly recommend for any of your carpet or rug needs. read more

I am very pleased with the service Mr. Clean Carpet Care provided. They are professional, friendly, and affordable. I called couple other places but Mr. Clean was the one. They were flexible with my schedule and even provided same day service which was great! Our technician Aaron called to let me know he was on his way. Aaron was very knowledgeable and answered all my questions. My carpet and tile look amazing!!!! i'm so happy with the results. Overall it's been a great experience. I strongly recommend them and will definitely use them again!! read more

This is by far this the best carpet cleaning company that I have used to date. They did not try to rip me off by charging too much when I called, nor did they try to upsell me when they arrived. Very honest with their customers. I have used their services on more than one occasion so I feel very comfortable in leaving this review. You will be extremely happy with their work and how fast they are able to clean and they were able to get my dogs piss stains out. I will be using them anytime that I need my carpets and recommend that everyone give them a shot! read more

I called Shawn in the afternoon because I had an open house scheduled for the next day. He was very accommodating and sent Richard within a few hours. Richard did an excellent job and was very meticulous throughout the job. He is a perfectionist and spent nearly 5 hours cleaning my tile. I didn't realize my tile was white before RICHARD cleaned it. These guys do amazing work and I highly recommend them for all you floor cleaning needs. I rarely write reviews but they are worth it! A very satisfied customer.. Rene read more

They did a fantastic job and with short notice of two days. I called all of the Big carpet care companies and all of them didn't have the amount of hose to do the job. My Daughter lived in an Apartment Complex and was located in an interior Apartment. They had 250ft of hose and no problem at all. Showed up on time, very friendly and the carpet looked Brand New. All the rest of the Big Carpet Cleaners only carry 100ft of hose. So call Mr. Carpet Care. They are fantastic and reasonable Thanks Mr. Carpet Care read more

Wow! All I can say is: Wow! This was to prepare a home for listing. I would recommend them for a regular cleaning as well. The owner promised it would be "move-in ready." That is exactly what was delivered. Scrubbed and polished the floors. Cleaned the shelves of every cabinet, pantry, and closet. Cleaned the inside of every drawer. Cleaned the inside of all appliances. Even cleaned the fireplace. Washed the inside of some windows. Kitchen and bathrooms are spotless. Good prices. Very professional. read more

Shawn cane my home last minute at 5pm. We were worried that the work would be subpar due to the late booking but we had no reason to be concerned! Shawn not only did an excellent job but it was obvious he knew what he was doing. We just moved in to a 2500 sq foot home and were in desperate need of a deep clean (burns, stains, discoloration etc). He was honest about what would likely lift and what wouldn't and provided several carpet maintenance tips. Thank you for the top tier service! We are happy to recommend. read more

Sean came out last week and cleaned all our carpets, two sofas, and an upholstered chair. Everything turned out great. All stains off carpets AND furniture. Shawn was so polite and couldn't have been nicer of more caring about his job. He answered all our questions. I have had several companies out to clean the carpets and none has ever gotten them this clean!! I will definitely be using this company, and hopefully Sean, again in the near future. Oh, and the icing on the cake: The price was very fair. read more

This company is AMAZING and my carpet hasn't looked this good in ages ... even with multiple cats and staining issues. The tech, Matt, was so professional, articulate, friendly and hard working and was really impressive. I will continue to use Mr. Clean Carpet Care from here on out, and I can recommend them to anyone looking for incredible value and professional, amazing results. You won't reget hiring them! Thank you, Matt, for making my home so much nicer. I really appreciate it! read more

To get us off to a good start, scheduling was quick and easy. Richard arrived a little early, which was perfect for me! He was polite, professional and attentive to my concerns. When the job was done, I wondered why I had waited so long to get my carpets cleaned! Stains that I thought would never come out were gone, and my whole house looked and smelled fresher and cleaner than it had in quite a while! Thank you Richard and Mr. Clean!!! D. Cox, Chandler AZ read more