I just closed on my house and I was so excited to move in that I completely forgot to hire a carpet…read morecleaner. My realtor advised I did this before moving in boxes and I quickly jumped on Yelp to find a services company. I called two different companies who immediately turned me down because either they were rudely busy or they were just scheduled out two weeks and for some reason I should've known that before calling apparently. I then called Specialty Carpet and Mauricio the owner of the company answers and assures me he can come out that same day. Later that afternoon he shows up and is here to get my carpets cleaned and my water services where running behind and I was embarrassed but Mauricio trusted me and said if I was sure they were coming soon he would start off and wait if needed. He assured me he was here for me and wanted my carpets cleaned. Soon after the water company is here and Mauricio and Carlos go to work. They spend time being very detailed focused, their equipment is in great shape and they use the more effective cleaning machines that don't leave you carpet soaked. He took care of my rugs too and left them in great shape, he dedicated some time to explaining the services he was doing to treat the carpet and also shared some recommendations on how to maintain my carpet. He ensured to cover all stains and he even pointed them out and set expectations on how they would look after. I was super impressed with his service and at the time of checkout we did everything digitally (CC over phone and emailed invoice). There is nothing better than having the comfort knowing I have a carpet guy going forward.

They are the worst! When they were finished there were stains in the carpet that hadn't been there…read morebefore. I didn't realize it until hours later when the carpets had dried. So I paid Mauricio. When I contacted him he said he was going to be away the following week but then he would come and take care of the stains. Then he couldn't come and take care of the stains for some other reason. He never came back. I contacted him and told him I wanted some of my money back and he told me he would have his accountant send me a check. That never happened either. I would never use him again, ever!

I love this company. Everything is professional from the owner, Bob, on down to the three…read moretechnicians, Scott and Robert and Sean. Plus Adam, the scheduler in the office is so nice and cordial, always answers the phone right away. Prices are reasonable, they cleaned my wall to wall carpet, which is 29 years old, so much better than any other company ever has. And they GOT THE STAINS OUT! Note that if somebody is out sick, the owner comes in and gets it done, plus he is always available to consult on challenging jobs like septic backup onto my rug. they know what they are doing and have been in business a long time. It is always a good sign to see that most of the technicians have been working there a long time.

Awesome customer service and results are fantastic! Got on the schedule the same week I called to…read moremake the appointment.

I rent a home in Maricopa and our AC pipe was backed up and leaked from a light fixture. Management…read moredispatched this company and let me tell you, these guys are AMAZING. Ben always calls in advance for scheduling and he always calls to provide an ETA (the day of the scheduled appointment). These guys are proper and polite and also do amazing work. Give Josh a raise that guy is amazing!! I'm shocked every time him and his guys come over because they clean up so well it's like no one entered the home. We are thoroughly pleased with all their work and services. Although we are not paying for the service, management is, I highly recommend this company. *Work not completed yet but can't wait to see their finished work, we have no doubt it will be back to normal and better. Thanks guys!!!!

We needed the entry way to our guest room repaired after a dog tore into it. Josh came out and was…read moreable to repair it using a strip of carpet from the closet. He was very efficient and professional. Ultimately the fix looks great and was worth the price. We're very happy with the repair.

Michael took my call after 5:30pm, came the next day and restored my tile to a beautiful look. The…read moreprice was reasonable and he was on time. He went above and beyond and I hope he knows how grateful I am that he did all of this today.

Since Google only allows me to give 1 review I thought this would be helpful for anyone that…read morereviews yelp looking for a professional Carpet Cleaning you have to trust In someone who knows what they are doing. I never leave reviews but this guy really deserves all the Stars he went above and beyond..We had our carpets cleaned once, with the understanding that pet odors might resurface--and unfortunately, they did. Since I'm not accustomed to pet smells, it was very noticeable and frustrating. I called Mike, and he was immediately concerned and truly listened to everything I had to say. Honestly, I think he was even more disappointed than I was, knowing that such beautiful carpets--only one year old--had not been properly cared for. Thanks to Mike, we were completely saved from having to spend even more money. Although i haven't met him personally, the way my husband spoke about him and the incredible job he did says everything. I can only imagine him coming in with a cape, because he truly came to the rescue. Whatever he did made a huge difference--the pet odor is completely gone. In fact, my husband made me throw away all the carpet sprinkles I had layered on trying to mask the smell. Whatever you did, Mike, you absolutely saved our carpet. We couldn't be more grateful.

I am writing this review late as my carpets were actually cleaned a couple months ago...I cannot…read moresay enough good things about Awesome Carpet Cleaning. My carpets looked great and care was taken to do a really good job....they still look fabulous :) I highly suggest this company if you want an expert job done.

Our carpets were a train wreck we had them done 2 other times and it was not even comparable to…read morethis service. The carpets look amazing. They were so bad and now they look great! This company was able to get us on the schedule and set up quickly and efficiently. The service tech Patrick was kind, courteous, and efficient! Will recommend and use this company again! Thank you!

I really wanted this to work out and be able to post a raving review, since they don't have many to…read morebegin with. The whole situation was messy. Our window arrival time was 2-4 and Ray arrived at 4:45. I know he had a long day and he was communicative on being late. We needed our sectional couch cleaned to remove dog hair and odor. Our flat rate quote price was $130. Which does not include $12 tax or the $15 service charge (??) which we learned about upon Ray's arrival. Then we learned that he needed tile or a hard service to lay the wet cushions. We have vinyl flooring and a rug under the couch. Wish we knew beforehand, but luckily we had plastic tarp. My husband offered to remove the rug completely and Ray said it was fine to stay. It was not, the process is very wet with dirty water. The floor, rug, and couch were soaked when he left. At least the couch seems cleaner but I wish I would have understood what to expect prior. EDIT: To clarify, dirty water was not used to clean couch. I meant dirty water from cleaning the couch dripping onto floor and rug. The couch is clean, we are happy with service. I just wanted to share the actual process of start to final product.

Signed up for their $97 dollar vent cleaning special. They do not discuss extras because they know…read morepeople wouldn't let them in their home!! Deceitful tactics. The window was 12-2pm. Showed up at 3pm. They use a small hose to clean vents, probably only took 30 mins for a condo. Then comes in the extra billing totaling $446.90... $97 vents, $249.99 sanitizer and $ 149.99 dryer brushing & cleaning. Do not use them!

Quick call back and pricing, technician was thorough with cleaning and it smelled good for a change.read more

I love the project feature on Yelp. I've had so much success putting the proper information out…read morethere and receiving "no-nonsense" prices offered by businesses on Yelp. CitrusGo is now added into my personally approved companies offering their services. I spoke with them via Yelp and sent pictures of the Used couch I had bought for my vacation home in Arizona. I didn't want a new couch and when I had went to pick up the couch that looked much better online, I didn't want to leave and start the search process over so I bought it and knew I would need a good upholstery cleaning company. CitrusGo did not disappoint with pricing and schedule. I reached out on a Saturday and they were the only ones who could offer their service by Monday. Their tech arrived 15 minutes earlier than the appointment which I was glad to see. He was very professional and quick. He pre-treated alllll the stains and began cleaning shortly thereafter. There was grease stains, dirty finger stains and the worst... Marker stains from the previous owners children! He got 99% of them out and only two small ones remained, but he tried his hardest. They weren't in a obvious place so I had no issues with them staying there. The couch smells better, looks like new and I couldn't be happier. Keep up the great work!

I work with Jose regularly and he consistently gets amazing feedback on cleaning jobs, is FANTASTIC…read morewith communication and overall is such a pleasure to work with. I would recommend J&M to anyone in need of cleaning services

We were shopping around for a good carpet cleaner, and we were referred to J&M. Jose was…read moreresponsive, pricing was competitive, and their work was exceptional! Shout out to Monica for her hard work! Of note, one of our rooms was heavily stained with food and drink. I didn't think they could get the stains out--but they did! We have tile grout cleaning scheduled and plan to use their carpet cleaning services twice a year! Very happy with this business!