I don't like Zentro, but they sent their tech Tyler to help out and he was amazing…read more I have had constant issues with Zentro going out, it's the company that is an issue but their support people are doing their best with the pile of crap they were given.

Larney Bush was great and fast. He arrived ahead of time and Internet is working fine now!read more

The service is terrible, if I ran my business like this I would be out of business. And were do…read morethey get off raising my bill every single month by seven to ten dollars. This is terrible somebody turn them into the government, they are nothing more than crooks.

Went to this store to see if I could get a reduction on my Xfinity bill(internet & TV) or if there…read morewere any promotions & to remove my land line from the bill. I was told by a woman employee that the only thing she could do was remove the land line but I had to transfer to an Xfinity mobile cell for a charge of $50.00 a month. There was nothing else she could offer because I was grandfathered under an old program and it expired. She then said if I didn't like what she was offering I should cancel Xfinity and find another provider. I said I was calling customer service and she said go ahead they won't help you. I did call customer service got the land line removed at no cost, didn't have to get a new Xfinity cell phone and received a substantial reduction to my bill. If I were Xfinity I would question an employee who tells a customer (Using Comcast for 15 years) to cancel and go to a competitor

Our family just purchased a TV from 5-Star electronics and our experience was amazing. I deal with…read morea variety of companies, both in my line of work and personally and I have NEVER EVER dealt with anyone as HELPFUL, patient and professional as Dina and Tom at 5-star Electronics. The two of them went above and beyond to help us when needed. WE LOVE our TV we purchased and can't thank them enough for their suggestions while picking out a TV. I am recommending everyone I know to this place. I rate them with a whole heck of a lot more than 5 stars!!! Tom & Margie, Chicago

BUYER BEWARE!!! DO NOT TRUST!!!…read more He sold our 18 year old son a truck for $12k that broke down 6 days later. The mileage had been rolled back on the odometer twice and he lied about that too! Claimed it had 84k miles when it really has well over 165k miles! He was well aware that it was our son's graduation present to himself before he headed off to college and he sold it to him anyway. Claimed it had no issues at all and had been checked out by Ford. Now it's going to cost us thousands to get it repaired. Won't answer texts or messages, and now has blocked us. We'll be contacting the police and our attorney. Very bad business, he should be ashamed of himself! Should change the name to One Star Electronic!

The Quick: Out with the old, in with the New Cable! Easy, quick, affordable, and even better…read morepicture quality. Great customer service that does everything for you. Sign me up for life! *** I don't know which is there main Yelp! Page so posting the same review here just in case*** The Details: Just another reason why I need to leave Manhattan... I hate my current internet and cable company-- Layer3 come to NYC please!! My brother had Layer3 installed one morning while I was visiting. I complained and expected the worst, but it was literally the easiest experience ever. This nice install rep (hi Chris!) came perfectly on time and did the entire setup for us in a few minutes - he was very pleasant and funny. I had no idea what this new cable was, so he spent time explaining and showing us a few pointers to make sure we understood the software. It's like a no contract, no fee, amazing cable company that has even higher quality imaging. Plus virtually unlimited DVR space (Hello binge watching!) Oh and it's less expensive than what I'm paying for UGHHHHH. The Damage: I believe the price is different depending where you are, so worth calling to see. I'll be signing up a soon as they come to Manhattan

Let me provide a little background. I was a Directv subscriber for a decade and a half. I used to…read morelove their customer service, America based, and their picture quality, content and NFL package were outstanding. Then AT&T purchased Directv. I stuck with them a little longer but the quality of their services quickly deteriorated. I used to consider them the gold standard but i had to switch after a mystery charge appeared on my bill that they couldn't explain to me. I told them i was leaving and they didn't even care. I also refuse to go to Comcast. I noticed an ad for Layer 3 tv online and decided to try it out. Let me preface by stating i have a 1gigabit internet thru the fine folks from RCN who also have excellent customer service. Layer3 TV is an internet based cable solution. Their feed runs thru your internet. and they have 4K. I admit i was skeptical at first but once i switched i have not looked back. The picture quality is amazing and the customer service is outstanding. They are new to the Chicago area so there are a few kinks but you can tell with the technology they use they will become a force. Please keep doing what you are doing I enjoy your services immensely.

They never sent me the $200 reward for switching. No claim code. No one is responsive. Horrible…read morecustomer service. Make you call somewhere else for the reward and of course they don't work on weekends. I will be scammed out of the $200 reward. Bait and switch.

I called customer service for tech help but due to my past due account, the agent was more worry…read moreabout connecting the past due amount. He set it up for the same day that I plan to pay the amount. However, since I felt blind sided I food him nevermind with the real reason why I call.

Eric came twice. He ordered all the parts installed all the wiling and made sure everything was…read moreworking that included a antenna with next generation reception day one and after that he installed ethernet cable so that I can get two gigs feet throughout the house. He did this for a reasonable fee and he's a very personable young man and does very professional work.

Never finished the job 2-3 years ago.......installed antenna and tablo, but never came back to get…read moreone of the tv's to work or to explain the use of the tablo. Nice couple, but not reliable. Did not return calls, or even answer texts. No shows several times. I would not recommend this company.

Hard to get in touch with. Cannot locate customer service phone number for Virginia. Service…read morethrough Direct TV and they could not locate a service phone number for Access Media 3 in Virginia. The number we have onsite at my property nobody answers. Frustrating!

Government petition to ban Access Media 3 from apartment complexes:…read morehttps://bit.ly/30675nR https://petitions.whitehouse.gov/petition/access-media-3-ban-apartments-and-provide-government-high-speed-internet-apartments I used to use their service years ago and now using them again because the apartment complex has a contract with them. This service is horrible, internet connection is not consistent (most the time not working), and falsely speeds are advertised. Customer service is not well trained.

I was promised the dismissal of my overcharges in the amount of 60 and 80 dollars (two billing…read morecycles) in exchange for a plan upgrade to unlimited to avoid overages in the future. I have screenshots and video recording of the live agent chat with Vijay (as you're not able to speak with live representatives). I have spent countless hours, over 6, cried and experienced immense frustration due to follow-up regarding this as my modem for my new plan was delivered but my bill did not reflect what was promised. When following up, a chat agent purposely disconnected the chat because they didn't care to speak to me. The next one kept repeating things that wasn't the concern at the time such as what I currently owe on my bill, how I can make a payment, etc to cause frustration and confusion to avoid reaching a solution regarding the matter. I have where it was repeated 5 times, before and after, the signed change in plan where it is promised my overcharges would be dismissed. They acknowledge this was said, stated they'd contact Vijay but that they can't uphold the agreement but would like to help me set up my new equipment for my plan. They acknowledged the distress this situation had caused me, how I was a valued customer of over 7+ years but that they could only offer me a 60 dollar remediation and asked me to agree. Due to numerous statements stating plural "overcharges" and confirmation of 60 and 80 dollars in total, I refused to agree to such an agreement. They directed me to call: 1-888-565-4329 to discuss things further as they only had so much they could within their limits. After calling and being redirected to over 4 different people at this number at 11p at night, they told me all they would be doing is the ticket#: ECM0018044776 and to call back in a few hours to see if they'd move forward with forgiving the other 80 dollar charge. They purposely told me they'd forgive the overcharges to secure the upsale of their products under false pretenses. I have reported this to the BBB. Blatantly fraudulent.

From the owner: We are open and here to serve you! curbside available, call set up your account and pick up at the…read morecurb or have the equipment shipped directly to you. special holiday offers! internet 100mbps $35, 400mbps $50, Internet and TV $80 with $100 visa card. call today! 708-990-3344

Five stars is not enough! Multiple each star by ten and you'll have a more accurate number! These…read moreguys are great, they stayed open late for me, and helped me a second time with no extra charge. I have to admit - I'm a cranky, impatient, nightmare of a customer who's sometimes half out of his mind with stress and yelling, but the Computer Greeks have responded with nothing but patience and kindness. True professionals with exceptional customer service skills on top of their computer expertise. Forget Geek Squad or anyone else out there. If you have a computer problem, Computer Greeks is the place to go. They've earned me as a permanent and repeat customer because of their patience, expertise, and kindness. Great job, guys!

Had a good experience, found what I was looking for at a fair price. The service on a different…read morevisit was outstanding.