After spending more than 20 hours trying to fix a duplicate account, billing errors, and issues…read morecaused by Xfinity, I went to this store seeking help. On my first visit, I spent an hour with a representative and was told to come back because they could not reach customer service. Today, after taking vacation time from work specifically to resolve these issues, I returned and was rudely told by Alicia that there was nothing the store could do and that I needed to call Xfinity myself or go to a corporate location. The complete lack of accountability is unacceptable. I was told to come back, only to be turned away after wasting even more of my time. I have been a customer for over three years and have dealt with constant billing problems, duplicate accounts, and poor customer service. If the store cannot help customers with issues involving accounts and billing, they should be upfront about it instead of sending people in circles. This experience was frustrating, unprofessional, and a complete waste of my time.

Today, January 28, 2026, I visited the xfinity store on 95th western in evergreen park to return…read moreequipment. Upon entering the store, a dark skinned hispanic woman was "cursing", using obscene profanity as she described an encounter she had with a customer. She exclaimed aloud, "that son of a bitch", and continued cursing as her fellow hispanic female coworkers laughed profusely. As we approached the counter, another hispanic xfiniity customer service rep called us a "racial slur" in spanish and though that we didnt know what she was saying.. But, we were well aware of the derogatory language that she called us... I have often heard about xfinity and its poor customer service... But, today I actually experienced it for myself. I did not visit this xfinity store to be called a racial slur by a hispanic xfinity employee. But, I went to the store to return equipment. Not to be called a racial slur!!! If this is how xfinity treats its employees, then I am cancelling my service an finding another internet carrier with better customer service... The behavior of these women was appalling and very unproffesional!!!! I will never return, and I advise all African Americans not to go to this location as these women are unproffesional... SMH!!!

Our family just purchased a TV from 5-Star electronics and our experience was amazing. I deal with…read morea variety of companies, both in my line of work and personally and I have NEVER EVER dealt with anyone as HELPFUL, patient and professional as Dina and Tom at 5-star Electronics. The two of them went above and beyond to help us when needed. WE LOVE our TV we purchased and can't thank them enough for their suggestions while picking out a TV. I am recommending everyone I know to this place. I rate them with a whole heck of a lot more than 5 stars!!! Tom & Margie, Chicago

BUYER BEWARE!!! DO NOT TRUST!!!…read more He sold our 18 year old son a truck for $12k that broke down 6 days later. The mileage had been rolled back on the odometer twice and he lied about that too! Claimed it had 84k miles when it really has well over 165k miles! He was well aware that it was our son's graduation present to himself before he headed off to college and he sold it to him anyway. Claimed it had no issues at all and had been checked out by Ford. Now it's going to cost us thousands to get it repaired. Won't answer texts or messages, and now has blocked us. We'll be contacting the police and our attorney. Very bad business, he should be ashamed of himself! Should change the name to One Star Electronic!

great store new staff. Would definitely go back again. Jarett is the man!!! Great customer service!read more

TERRIBLE!! The guy working was very unfriendly and unprofessional taking a personal call when I…read morefirst arrived and then said he would be right back & never saw him again after waiting 20 minutes! will never go back here.

The Quick: Out with the old, in with the New Cable! Easy, quick, affordable, and even better…read morepicture quality. Great customer service that does everything for you. Sign me up for life! *** I don't know which is there main Yelp! Page so posting the same review here just in case*** The Details: Just another reason why I need to leave Manhattan... I hate my current internet and cable company-- Layer3 come to NYC please!! My brother had Layer3 installed one morning while I was visiting. I complained and expected the worst, but it was literally the easiest experience ever. This nice install rep (hi Chris!) came perfectly on time and did the entire setup for us in a few minutes - he was very pleasant and funny. I had no idea what this new cable was, so he spent time explaining and showing us a few pointers to make sure we understood the software. It's like a no contract, no fee, amazing cable company that has even higher quality imaging. Plus virtually unlimited DVR space (Hello binge watching!) Oh and it's less expensive than what I'm paying for UGHHHHH. The Damage: I believe the price is different depending where you are, so worth calling to see. I'll be signing up a soon as they come to Manhattan

Let me provide a little background. I was a Directv subscriber for a decade and a half. I used to…read morelove their customer service, America based, and their picture quality, content and NFL package were outstanding. Then AT&T purchased Directv. I stuck with them a little longer but the quality of their services quickly deteriorated. I used to consider them the gold standard but i had to switch after a mystery charge appeared on my bill that they couldn't explain to me. I told them i was leaving and they didn't even care. I also refuse to go to Comcast. I noticed an ad for Layer 3 tv online and decided to try it out. Let me preface by stating i have a 1gigabit internet thru the fine folks from RCN who also have excellent customer service. Layer3 TV is an internet based cable solution. Their feed runs thru your internet. and they have 4K. I admit i was skeptical at first but once i switched i have not looked back. The picture quality is amazing and the customer service is outstanding. They are new to the Chicago area so there are a few kinks but you can tell with the technology they use they will become a force. Please keep doing what you are doing I enjoy your services immensely.

Courtney was really helpful doing my trade in and making sure I got the right credit information…read moreshe was really patient with me and all my questions!!!

Lack of communication, no regard to customers and the employees are all about sales. Dequan which…read moreis the sales rep that assisted my son with an upgrade on his phone; he wasted our time and money. I wish we would have ordered a new phone through AT&T customer care and NOT inside that store.

Totally Professional technician, good customer service, adorable price... ask for A technician…read more"hamza" he is the best, he fixed my phone in less than 15 minutes.. amazing

From the owner: Protech Corp is an Electronics Repair and Phone Accessories store located in Worth, IL that…read moreservices all of Worth & the Greater Chicago Area. We specialize in Cell Phone Repair, Computer Repair, Phone Accessories, Security Camera Repair, Phone Screen Repair, Data Recovery Services, TV Mounting and much more. We want to provide reliable tech support to customers and customer satisfaction is our number one priority. Our skilled technicians are working together to the the first and best choice in local tech support. No matter the job, we have the solutions for you!

They never sent me the $200 reward for switching. No claim code. No one is responsive. Horrible…read morecustomer service. Make you call somewhere else for the reward and of course they don't work on weekends. I will be scammed out of the $200 reward. Bait and switch.

I called customer service for tech help but due to my past due account, the agent was more worry…read moreabout connecting the past due amount. He set it up for the same day that I plan to pay the amount. However, since I felt blind sided I food him nevermind with the real reason why I call.

Definitely recommend! Respectful and professional. Didn't take more than 10-15 min. Price was also…read moreaffordable!

I am beyond happy with my services! I reach out to him super last minute and he was able to mount…read moremy tv same day!!!!!! He came in and went straight to work. Super professional and kind. Will definitely use in the future. Thank you so much

I'd been looking for an experienced technician to repair a couple of my security cameras for quite…read moresome time. I hadn't had any luck finding a reputable company asking friends, family, or neighbors, so I decided to google local companies who might be able to help. That's how I found Video-Comm. The reviews looked promising, so I gave them a call. Rafael answered and agreed to come over the same day. I told him the cameras over my garage were out, and he agreed to try and repair them. Rafael told me there'd be a service fee plus the cost of labor. He quoted me a conservative estimate of about $300. Rafael and his colleague Diego arrived on time and ready to work. I left them to work in the rear of the property while I tended to my yard. They worked diligently for about three hours before successfully repairing the cameras. It turns out that the wires needed to be replaced. Rafael and Diego replaced the existing wires with copper wires and rewired them. I'm not sure of all the technical jargon, but that was the gist of it. Rafael and Diego had their own truck that had all the equipment they needed. They were quiet and respectful of the property. They cleaned up after themselves, leaving the space as they first encountered it. The final bill was $308. I found Rafael competent, professional, and affable. I'll definitely be calling him again if necessary. In fact, I asked him to send over a quote for an upgraded set of cameras. Now that I've found someone I trust, I'll definitely get new cameras sometime soon.

I hired Video-Comm Security to install security cameras on my mixed-use property, and they did an…read moreoutstanding job! I request service and they came out on a Monday afternoon for a free consultation and property inspection, and by Wednesday afternoon--just 48 hours later--they had installed four high-quality cameras, set up a monitor, and provided an easy-to-use app for remote viewing. At a great value as well. The installers were professional, efficient, and meticulous, ensuring everything was set up seamlessly. The quality of their work exceeded my expectations, and I couldn't be more pleased with the results. I highly recommend Video-Comm Security and will absolutely be using them again in the future!