The bad reviews are totally unjustified and I wonder if they are even real or just jealous competition, especially because the low ratings were from Yelpers who have no friends or other reviews (fake). I hired them to do electrical work on my kitchen and it was great for the entire process. Joey was a true professional who did excellent work, considerate with scheduling, covering his shoes with protective booties before entering the house, and the price was on point for what was involved. I am in the construction industry and know what is good workmanship. He gave us options and quote before starting, no surprises. I feel like he went the extra mile and would use him for future work for sure. read more

Joe installed my solar battery... easy breezy and competitive pricing compared to other guys.

Joe has done work at my house 3 times already. He always answers the phone which is half the battle in finding people to work on your house. He texts and keeps in touch, shows up on time and does good work. Scheduling issuper easy and fast. He is very experienced and reasonably priced. read more

hot water went out - needed a electrician NO ONE RESEARCHED the company. it's electric, formally Mr. electric but still online same phone number - to joseph - total rip-off on price - exactly like the other posts we've found looking at reviews. CHANGING THE NAME DIDN'T STOP THE BAD BUSINESS. read more

I wish I would have seen all the negative reviews before calling this company. I couldn't agree more with the price gouging and crappy experience. Goes by Mr. Electric, It's Electric, or E3 Electric so know who you are hiring. I was told $70 Service Fee to come out and diagnose. Prior to coming out, he kept trying to diagnose over the phone. Negotiated to come early, but showed up late. Said he was going to Home Depot to pick up LED bulbs first. He didn't even see the light. Obviously didn't go to HD. After the guy was in my house, it was $70 Service fee AND $315 fee to diagnose. I said that isn't what you told me over the phone. He said $70 was just gas money. I eventually agreed to the $315 diagnostic fee. Discovered I had swapped a single wire. Said I needed to replace the new switches with his switches that he had to pick up from Home Depot. I offered to go for him, because He said he wanted to come back at night (Why so you can work in the dark? My clue he ain't coming back). He then said $70 for the switches. I thought overpriced, knowing I just paid $10 for two. When I got the invoice he charged me $144 for two $5ea switches. And the quality of work was sub-par. Switches were crooked and he left the plates off. I had to redo everything to make it look nice. Yeah I paid stupid tax. Never again. Can I give zero stars? read more

Joe is a Ripp off electrician. Tells you it's $70.00 Horrible company and then charges a $400.00 diagnostic fee then does 1/2 the job and says has to finish another day but will charge another 400.00 diagnostic fee - you have got to be kidding You arrive 2 1/2 -3,hours late for a 4 o'clock appointment then say it's 8:30 so done for day So now tenants only have 1/2 lights DO NOT HIRE THIS RIP OFF I am so upset I'm shaking mad as can be this man needs to be out of business read more

After no less than FIVE flakey so called 'electricians' on Oahu I was done. Tired of wanna be 'da kine' dudes on craigslist trying to get their own gig going on the side work and NEVER following up... I mean I seriously called 5 different companies and individuals from the yellow pages to yelp and craigslist over the course of 2 weeks and never was able to get someone to do a simple install of a 220 v outlet in my garage... Finally I called these guys... I was a little hesitant because they didn't have much cred on yelp, but after five failures I was ready to try anything. I just wanted my danged outlet installed... (I was reminded, by the way, of the Internet Meme of the guy from New York complaining about rent fixing... "The number of flakey electricians in this town is just too damn high!") so I call them and they arrange to have Forrest (as in Gump- and he was good like Gump) stop by... After looking at my job and the requirements he meticulously pieced together a spec sheet with prices on the spot... I thought to myself that is a little on the high side (it was about 3 times what most of the flakes had told me it would cost) but then his close was absolutely music to my ears... 'If you want I can do it today.' Really?? SOLD. After a week of dealing with flakes I probably would have paid 4 times... But the fact that he was efficient, well spoken, and gave me an up front realistic price with no surprises, AND was available to do the work that day... I jumped on it faster than a portagee on a spam masubi sale at Don Quixote. If you want an electrical job done and you don't want to deal with flakes, call these guys and ask for Forrest- he's fast, he's thorough and he's professional. Thanks Forrest, nice job. read more

If I could rate this company with zero stars, I would. Joe, the owner, has no personality, does't greet you with a "Hello" after you greet him, makes sassy remarks, and has an attitude. Joe would also interrupt you as you spoke. Very rude. Nothing positive about the owner and prices and I'm sure that will show in his work as well. read more

so the lights in my bathroom, kids room, and hallway all started working. In really didn't know who to call but remember the corny commercial I called Mr.Electric who would hopefully know how to fix my problem. The two women I spoke to, making and confirming my appointment, they were both extremely pleasant, and very easy to talk to. I believe in great customer service and that's what they gave me, so I knew already I was making the right choice. Joe, the electrician, who helped me, was such a nice local guy, easy to talk to and he made the situation a lot easier to understand, and he did an amazing job fixing our lights. He also showed me how to change the smoke detector batteries and fixing out cable switch. So awesome! Idk, how you guys find your electricians, but keep it up! Seriously, everything was perfect from the women who answered the phone to the actual Mr.Electric, outstanding! I'll always go back to this company from know on. read more

This business is NOT closed! Happily, they are still in business! They were at my house today to do some work for me. I have used Mr. Electric for various projects (outside lights, power and fuse box for a hot tub, LED ceiling light, etc.) around my house for over 10 years. Joe and his staff have always done a great job for us! I've read some bad reviews for this company and I could not disagree more. They have always been quick to respond, professional, and friendly. Joe has always been helpful and offers fair pricing. I have and will continue to highly recommend them! read more

If I could give negative stars I would. I wished I checked out the ratings on yelp before hand, but got a recommendation from another company. Not only was I not told about the $70 "service call" charge that Joe collected and became defensive about when I told him no one told me about this service charge and got his wife on the phone, but he forgot to add an additional item to the quote jumping it from $1000 to $1700 all of a sudden. I really question the integrity of this husband and wife duo. read more

Awful service. I do NOT recommend this electrician. Told us he was coming to fix our problem but never showed up or called to say he was not (NEVER) coming. read more

This is my first and last experience with Mr. Electric. I called and spoke with a call service when I attempt to get an estimate for electrical install. great phone service, said somebody will call me to schedule I said great. I received a call 20 minutes later from a guy name Joe and said he will be on his way shortly to look at the job. I said sounds great call when you are on property. I received a call 30 minutes later stating that he was out in front of the building, I was downstairs look to see nobody and said I think you are at the wrong place as I don't see you here. Seems annoyed, he said okay asked for the address again which I provided and hung up the phone. about 10 minutes later I received another call saying that I'm on property, I said great, looks like you parked in a resident stall, if its okay to park in loading zone in front of the building with big yellow stripes and orange cone. he asked me to repeat it again, which I did, and advised I'll meet you outside. I walk outside and noticed that the guy drove over the orange cone and it was lodged underneath the van. I said looked like you drove over the cone, his comment that it was in my way. I said well that's not a great way to look at it, lets move the van to get the cone out and try it again. he said I don't' need to hear this s**t, Fu*K this job I'm leaving, I said absolutely great decision we wouldn't want an estimate from your company given your response and clearly a lack of professionalism. I walked away back to the building, in which the guy gets out of his van and follows me to the building asking for my name and wants a business card, at that time I said, please leave the property as requested, this is trespassing, he proceed to get very defensive and name calling, then I couldn't believe he is recording the incident and sticking the phone in my face saying look at this guy not wanting an estimate. I politely asked to move the camera from my face and he then tried throw a punch at me! a punch, I couldn't believe it! to try and punch me in my stomach. I stepped back and said wow really you want to go to jail now for assault. I'm calling the cops now. he then stepped back still recording, talk about serious mental health concerns. he left the property after I took out my phone and recorded his exit, not to mention other residents were watching the whole incident happen. could have been something worse if it wasn't for bystanders in the area. Seriously! please think twice for asking for an estimate, I have already called the company and filed a formal complaint. I should of read the reviews first on yelp before picking the name from the phone book. read more

Need to be really careful when using them. They're very nice on the phone, but they could be more akamai about warning potential clients about their really high pricing. I called them to fix one outlet, and they told me about the $70 minimum, but nothing about charging an additional $300 to replace the one outlet. They also came a day later than when they said they would come. read more

First of all, this company don't deserve any stars at all. I called them to get an estimate to install a chandelier. They came to the house and gave me a quote of $620. Before I agreed to the price I asked them if they will be responsible if they damage my wall or ceiling during the installation and the answer was NO. Then, I told them that I have to talk to my husband first and call them back if we decide to do the installation. Then Joe, the owner ask me for the$70 service charge, I ask him what service charge? I was not told that there is a service charge for them to come and give an estimate. When they called me I was told that they will come to the house to give an estimate but never mentioned anything about a service charge. Then he really got upset and called his wife on the phone and ask her if she did tell me about the service charge, the wife got defensive and said that she explained to me about the charge. While we were on the speaker phone I told her that she did not mention anything about a service charge. He made a remark when he was walking out of my house " THANK YOU FOR WAISTING MY TIME". I told him that he is very rude and very unprofessional. read more

Joe and Ryan did a great job at our restaurant. We had multiple small jobs. Joe and Ryan charged a $257 fee to diagnose the problems and even made recommendations for the electrician for main building power. They gave me their estimate for all the jobs on the spot and cleared their evening to come back and complete the list. They even helped a woman who was stranded in the parking lot with car troubles. Mahalo Mr. Electric! read more

After telling my friends and relatives about what happened with Mr. Electric, they didn't find it as amusing as I made it out to be. They told me I had been completely ripped off and that I should take matters seriously. So after going through everything that happened with Mr. Electric, I have now made a formal complaint with the BBB in Hawaii and am currently writing up my report to submit to the Consumer Council. I was seriously ripped off and the way Mr. Electric conducted his business was not professional at all. Its sad that the others who felt he did a great job do not even realized they were ripped off. read more

I got a estimate to install 6 smoke detectors ,Joe gave me a quote of $964.71 , I got another electrician to do the job for $150.00 , I guess Joe makes his money on his service call charge, because his prices are a rip off read more

I agree, wish that I could give this guy negative stars. $70 charge to show up. $275 to install a simple light fixture. $55 to change a light switch. Wanted to add another $50 to show me the socket I could use to plug in a standup lamp. Avoid like the plague. Will be calling the BBB as well. read more

A total rip-off. $72 to show up and over $450 estimated to replace a single bad dimmer (30 minutes max).. I told "Joe" to get out of my house. I called another electrician (KM Electric) who found a loose wire and fixed the problem in under 10 minutes! My tenant reported that Joe entered the apartment and was all about scoping out the place -- looking out the window at the beach, etc. before getting busy. He initially wanted to have the building shut off circuit breakers controlling multiple units and all sorts of other BS. I said, "no, replace the dimmer." He called back to give me the $450+ quote after estimating the "work." I think all he estimated was how much he could charge an out-of-town landlord with a nice home. I reported them to BBB. read more