I'm so happy with Ted's service! He is a master of electric repairs and I can't praise him enough. He arrived punctually, respected my home, and did a flawless job. He is very skilled and knowledgeable, and I trust him completely. He is my go-to person for any future electrical work." read more

WHY can't I rate these clowns any lower?? Look, they have taken the phrase, "ignorance is bliss" and turned it into, "incompetence is bliss" which ironically, should be on their letterhead. You want to talk about rude and incompetent people... Here they are!! Just competed their FOURTH trip out to complete a very SIMPLE work order, and they STILL didn't finish the job properly. The kid stood on my doorstep arguably with me and actually called me a liar, because he didn't want to do what the INSPECTOR said needed done. The office staff we have followed up with seem to be equally incompetent and rude. If you want a better electrical job done, I recommend hiring a fifth grader and letting them watch a YouTube video. You'll get better results. read more

Mr. Electric - Alas, the jackass-wagon has reappeared in my driveway! - Electricians Near Me - Lacey, Washington

We called Mr. Electric yesterday evening and were able to get an electrician to come over today in the morning. Sam Adams arrived in time, was very respectful to me and our home, and fixed our electrical issue within 15 minutes. I got the impression that this company treats their customers and employees pretty well. The only negative thing was high bill for such a simple problem, imo. read more

We paid Chad the owner $12,000 as 3/4 payment for a whole house generator on November 9, 2021. They never installed our generator and refused to return our money. His lack of action and non response forced us to get a lawyer. He still wouldn't respond. We won our lawsuit against him today so now Chad owes us the money we paid plus interest plus attorney fees. DO NOT USE THIS COMPANY! read more

Buying a fixer-upper can be fun but also frustrating and expensive. There is a lot to do when you first move in and you just keep prioritizing! Seems our garage outlets were not grounded, and my son wanted a sub-panel to be located in the detached garage. I called Mr. Electric of Olympia and spoke with Shane! She was friendly, helpful, and knowledgeable, and set up a consultation with their estimator. Sean came out within a day or so and we walked him around and he was also friendly and very knowledgeable. He pointed out that our meter was very outdated and no longer to code and the electrical box in the house was at its max. He wrote up the estimate to replace and fix all to code and I was again speaking with Shane to arrange a time for the team to come out. Tim and Mike arrived on time and immediately began to dig the trench and replace the meter and pole. Later Tim went inside and worked on the breaker box in the house and then in the garage. It was quite the project and it took them a couple of days to get it all installed and corrected. Both Tim and Mike were thoughtful and respectful of our property and made sure to keep the gate closed for our dog Ranger. Then I was speaking with Shane again as she explained the next step which was to have it inspected by the State Inspector. Each time I called Mr. Electric I either got Jane or Shane and these ladies are amazing at their jobs! The second inspector just left - one inspector for the house and a different inspector for the garage - and Shane has arranged for the team to come back out tomorrow and fill in the ditch! I would not hesitate to call Mr. Electric for any further electrical needs! They have an awesome team!! Thanks Mr. Electric! Pauline S. Olympia, WA read more

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At a year later and two certified letters giving them the chance to refund or correct the problem, I have met with a lawyer and will be taking them to superior court. Documents to be filed very soon. I still don't have a properly functioning fuse panel, L&I still hasn't passed their inspection (twice) I've had lost wages, no power in half my house for a weekend, moved ALL of my furniture twice AND they've been out FIVE times. I've filled with BBB and AG, they didn't respond to those complaints (available on their sites) and they won't respond to me. Don't take a chance, your home and family is worth way more than their business ethics. read more

Had a contractor disappear w/out completing the work they were paid to do :-( Called Mr. Electric to come and advise on items needing to be completed for my electrical inspection. From the first time I called and spoke with Jane, I felt listened to as well as a sense that they would do what they said. Matt the inspector came out, advised what would happen next. Lucas was out to inspect the panel, found issues which he explained to me. While I still need work done to address the inspection, this review is focused on the wonderful responsiveness and customer service demonstrated by Jane, Matt, and Lucas. I will follow-up with another review once work is completed. read more

Fernandous and Mike did a great job. On time and professional in all the work they did for me. I needed a rewire in my house they were efficient and always polite. Everything works perfect. They even went above and beyond by letting me watch and learn more about putting on outlets. I would highly recommend this company. Prices are reasonable and they care it's done right the first time. Matt did my quote, he also was professional and on time and really listened to my concerns about the work to be done. Again I highly recommend them! read more

IF YOU DON'T WANT TO RISK GETTING ELECTROCUTED, then I highly suggest you STEER CLEAR OF THIS MICKEY MOUSE BUSINESS! My wife and I hired Mr. Electric to install the electrical connection for our hot tub. Big mistake, we should have considered other reviews and the below par rating with the BBB. Anyway, it took them about a month to come out. When they did, it took them all day and into the night because the electricians kept disappearing for hours and randomly coming back. They "finished" at 10 pm. The next day my wife called Mr. Electric to see if the hot tub was good to go. The woman told her to turn on the circuit beaker and it was ready. My wife specifically asked her if we needed to wait for the City of Lacey to inspect the work. The woman said that there is no inspection required. Sadly, we later learned that an inspection was indeed required. We also learned that Mr Electric did not obtain a permit for the work, which is required by law. Moving on, when we turned on the circuit breaker, it made a big bang and smoke came out of it! We turned it off and called Mr. Electric and left a message. Our call was not returned. We hired yet another electrician to come out and evaluate the situation. The new electrician said that many of the wires in the circuit breaker were not connected and some wires were connected to the wrong prongs! Further, the hot tub wires that they connected were also installed incorrectly. As it turned out, when we turned on the circuit breaker, it fried our hot tub's control panel. More importantly, the electrician told us that we are lucky to be alive and we could have easily BEEN ELECTROCUTED! My wife then called Mr. Electic again, and left a message letting them know what had happpened. AGAIN, no return phone call. This left us no choice but to file a small claims suit, which we WON. So folks, like I said, if you want to risk being electrocuted, want to have no return phone calls, and have to fork out even more money to hire a competent electrician to fix their dangerous and unskilled work, and then have to take time out of your busy day to go to small claims court, then this is the company for you! However, if you want safe and skilled work the first time, sadly, this is not the company for you. Stay safe! read more

We had them come out and install 2 ceiling fans in the house. One of the rooms needed the wiring installed in the ceiling, which the electrician took care of. The work was well done. I am upset about something else though. We told the electrician that we were very unhappy with the existing cam lights in our ceiling throughout the house. He recommended that we replace them with Feit Electric LED dimmable lights that came with the retrofit kit. Mr Electric charges $60 per light including the install (all he had to do was take the old light out and plug the new one into the ceiling - took all of 5 minutes per light). We were going to have him come back out and change out all of the lights in the house, but, luckily, I took a picture of the box and looked up the price on line. Home Depot offers them for $60 for a six-pack! That's $10 per light. Thank God we had Mr. RipOff (Mr Electric) only install two of them (for $120!!! plus tax). We were gullible and they are rip off artists. Never again! read more

Steve and Chase did a quick, efficient and all around excellent job. They installed an outdoor outlet on our patio and installed a heavy light fixture/ceiling fan in our bedroom. Both jobs had some challenges which they overcame easily and professionally. The company made a quick appointment, Steve & Chase came on time, followed COVID protocols and got 'er done. We will use this company in the future for any electric needs we might have in the future. read more

Mr Electric out of Olympia came out to our house to provide diagnostic services as the power bill was extremely high. They stated they could come out and give their professional opinion/diagnostic. Dan from Mr Electric showed up with no tools nor a flashlight. He used a dime to open the breaker box and used his phone to light it up. He didn't have a meter or any other tool you would expect a electrician to have. Figured 50 bucks worst case (since they said it would be at no cost) for a diagnostic as they were only at the house a few minutes. They found nothing and after a few minutes they put the panel back on and demanded 229 dollars for their less than 30 minutes. I have called repeatedly to get some resolve as they charged way too much. They wrote that they found nothing and to call Tacoma Power. They wont return calls, even the owner which I asked to be called by will not return a call. I told them to make it right or I will have no choice but to share my terrible experience online so others do not get taken advantage of. Shane from Roy read more

It has been a very long time that I have encountered a company that has such wonderful customer service. From the time I entered my request (I received a call within 5 mins. ) I had an estimate in a day. And 20 min. after Mr. Electric left I received another called with a installation date. And the morning of the installation Mr. Electric knocking at my door right on time. When have you received such wonderful service as Mr. Electric has. If I could give ten stars I would. The work was excellent. I can not say enough good about this Company. read more

Worked for about 16 minutes, charged $200. Also, whe. You call to request service and they quote you a price, they don't tell you about the "truck charge" which is the charge to drive to wherever you happen to live. Apparently the only way to avoid this is to bring your house to their property and have them work on it? Deceitful IMHO. read more

I hired Mr. Electric to install recessed lighting in our kitchen. They required half down but I rounded it up to $1500 deposit. When the two men came, there was a lot of groaning and complaining and telling me they would wreck my kitchen doing it. The guy said he "didn't want to do this job." The office wanted to re-schedule with a different crew but by then we had lost confidence in Mr. Electric, especially since the guy walked off the job. They refunded me $1300 and kept $200. They didn't even do any work!!! They didn't want the job!!!! They didn't know how to do it without destroying my kitchen and "running a new line from the fuse box." That's a lot of baloney as we had a ceiling light installed over the island and no complaining and my kitchen was not destroyed. I won't hire them again. They walked off the job and kept $200. Not fair!!!!!! They charged me just to drive to my house. Their own estimator said it could be done!!!! read more

We are remodeling our home and needed some electrical work done, so I called Mr Electric to install several lights. Lucas and Chase were AWESOME! Very friendly and professional. The office staff was great as well!! read more

Late Sunday night we found out from our realtor that our buyer had set up a home inspection for that Wednesday. We were in need of a election quick so I called Mr. Electric! In today's construction world you all know it can sometimes take up to 2 weeks for someone to get out to you, but this wasn't the case! I explained my time constraint and Chad with Mr. Electric made sure to have someone out first thing Tuesday morning. They completed our project in no time and cleaned up beautifully! Thank you Chad and the Mr. Electric team! read more

I called Mr. Electric to get an estimate on regarding power to a recently installed driveway gate by a general contractor. The gate was having problems and I assumed it was electrical. Chad came out to give me an estimate. He checked and confirmed the power source was there. He took the extra time to check the battery and a few other things. Basically, the problem wasn't the electric power. He went above and beyond to show me what the problem was. He spent about 20-30 minutes explaining possible problems (that had nothing to do with wiring) to me at no charge since her had come out to give me an estimate. Customer service like this is rare and is so appreciated. If I ever need an electrician, I'll make sure I call Mr. Electric. I would highly recommend them. read more

Mr. Electric re-wired my entire house. They moved several fixtures and were very professional and fast. I expected damage to my house being that they replaced everything, there was no damage. They didn't even scratch the wall paint. Also I had they drill holes for new lights and Fernando took the extra step to make sure that, even though the lights were not together, they were asthetislly pleasing to look at down the hall. The crew cleaned up after themselves and left the house better then when they came in. Thank you Mr. Electric. read more

Mr. Electric - Mr. Electric re-wired my entire house and garage!!! They were very professional and caused NO DAMAGE TO MY HOME. Thank your Fernando! - Electricians Near Me - Lacey, Washington

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Not happy. Showed up without masks. When I asked them they said they would if I wanted them too, Then $200 to flip a breaker. I get a minimum charge but still for two minutes. Plus they don't warn you of minimum charge or heh remind you to check the breaker when you call to schedule. Won't use again. read more

The technicians were prompt and did a good job. It took them 1/2 hour to diagnose and make the required repair. I obtained a $20 coupon from, Heath, the owner's Mr. Electric website to use toward payment of the invoice. The invoiced amount before tax was $195; $212.63 with tax. I gave the technician a check for $212.63 but forgot to give him the $20 off coupon. The technician did not leave me my copy of the invoice when he left my home at about 2:30pm. At about 3:00PM the same day, I personally delivered the $20 off coupon to the Lacey Mr. Electric office. The next day, 9/28/17, I called the Lacey office and asked what the status of my $20 off coupon was. Heath got on the phone and said it would not be honored because I did not present it at the time of service. However, within a reasonable time (1/2 hour) after the service was performed, Heath had the coupon. The hardcopy coupon did not specify it must be presented at time of service, only that the offer ended October 6, 2017. A reasonable, customer oriented business owner would have honored the $20 off coupon given the facts. Not only did Heath fail to honor the $20 off coupon, he refused to give me my copy of the invoice. Very arrogant, unprofessional owner actions. To summarize, my recommendation not to use Heath's Mr. Electric Lacey location, the facts are as follows: 1. The $195 is a very high price for a service call. I polled several electricians in Lacey describing the service performed. The average pretax charge was about $125; Heath was $70 more expensive! 2. Heath refused to honor the $20 off coupon that was delivered to his place of business in a reasonable time frame. 3. Heath refused to provide me with my copy of the invoice documenting the price for the work done. I live in a large retirement community. I will make sure I inform as many residents as I can not to use Heath's Mr. Electric. Other Mr. Electric locations may be ok, but not the Lacey location. The Mr. Electric website advertises they are Angie's List Super Service Award winners since 2013. The Lacey location of Mr. Electric is not on Angie's List; other locations are. There clearly is a reason for that, as I described above read more

Mr. Electric installed 3 outdoor lights and a bathroom light for us. The outdoor lights started flickering almost immediately. They came out promptly and spent an hour trouble shooting the problem. I felt the light fixtures were defective. They suggested replacing the switch and the lights stopped flickering. They did a great job and they there support and customer service are great. We will definitely use them again. read more

I cannot comment on the quality of work performed by "Mr. Electric" because none has been performed. Other than the initial visit by Chad the owner, to see what the job entailed, we have not heard back from them. Chad was supposed to send out an estimate for the work the day following his visit, but that didn't happen then, and two weeks later it still hasn't happened. We need some electrical work done in conjunction with some carpentry work being completed by another contractor. This has caused our project to be delayed, and our house in complete disarray since we had to move much of our furniture so the work could be performed. We called Mr. Electric at least five times over a two week period but could never get Chad or anyone else to return a phone call. Totally unprofessional behavior from a company who claims to be customer friendly. In our final phone call to them yesterday they stated that a "big job" had come in and they would not be able to do anything for us for at least two more weeks. Not only will they never get our business, we will spread the word among our community of approx 2,000 not to use them as well. read more

I had the guys come to some work at our office a few months ago and the guy who did the work said that for the amount of work we needed, he recommended we make a service call for hours of work and they do as much work as they could in that time period. Based on his recommendation, I scheduled a 4-hr window to replace outlets at our business. Mikey and Tillmon arrived an hour early (we were not ready!) and were very efficient and fast. In fact, they were done with all the faulty outlets in an hour! I was very happy, but also concerned that I had scheduled a 4-hr window and was concerned that I would end up paying for 4 hours of work when they weren't there that long. I called the company and talked to Jane and she indicated the service call was written in such a way that they could just charge me for the 1 hour of work and not 4 hours. I was very relieved. My bill was still super expensive, $185 for the hour, plus the truck fee, the outlets ($15 each - highway robbery there) and tax, but it was half what I expected to pay so I was very pleased that the company worked with us. read more