Ivy and the staff was so sweet. I gave them a heads up about Panda's disdain for nail trimming but…read morethey made sure he felt as comfortable as he can. Ivy took the time to give Panda all the loving, and he was putty in her hands. Panda was so soft and smelled so nice. Loved the touch of the ribbon and his nails were trimmed!

best dog groomer in the area!…read more we've been taking our dog since he was a puppy and he loves the experience each time. the staff here is so nice and they do a fantastic job each and every time! would highly recommend for anyone looking for a groomer in the pasadena/ sgv area!

They did a fantastic job with the grooming of my Maltese and Yorkie! I am very picky with groomers…read morebecause I like my dogs to have a specific cut and look, especially during the summer, and most get it wrong. I showed them pictures of the cut I wanted and they delivered with an excellent outcome. Their grooming prices are very reasonable too. I highly recommend this groomer and will be a customer from here on out!

Did not do anything besides cut a bit of hair and wash my dog. Did not cut nails. Did not brush…read moreteeth, although it is $5 more and I requested. Absolutely will not come again.

I'm a loyal customer here, my dog is even the main dog photo of this page. Unfortunately, I took…read morehim yesterday and they did a good job per usual. But, they returned my dog with fleas. He came home severely itchy and I thought it was because of the blade, but when I looked at his skin he had tiny fleas crawling on his skin. I was so disappointed because he did not have fleas when I took him in. Now he's nonstop biting and scratching and it's unfair for me to pay and leave tip when he gets returned to me with fleas on him. I really love how you guys cut his hair but not sure if I will return this is a sanitary issue.

NAILS TRIM REVIEW ONLY:…read more $10 each for my boys' nails trim? I think YES! I love how friendly and welcoming the workers are. My dogs hate the groomers, but the workers here are always so gentle with them. The worker kept comforting my scared Frenchie saying "it's ok big boy" lool since he's a baby in a big body. My Pomeranian hates getting his nails trim too, but they always massage him and make him feel comfortable. The workers have never cut their nails too deep that they bleed. It's affordable, quick, and efficient! Will definitely be back.

We had such a wonderful experience bringing our cat, Lola, here! The entire process was incredibly…read moreeasy....from booking the appointment to picking her up afterward. The staff was kind, patient, and clearly cared about making sure Lola was comfortable. She came home looking beautiful and, most importantly, happy and relaxed. It's such a relief to find a groomer that treats our cat with so much care. We will definitely be coming back and highly recommend them to anyone looking for a caring, professional grooming experience!

I was very happy when I called this morning and they were able to take my dog in right away. This…read moreshould've been my first red flag availability means they're not busy which means they might not be that good. The woman who greeted us was very sweet, but pretty much just kind of hushed me away when I was trying to tell her the type of haircut I wanted she told me she was going to take 2 1/2 hours at the 2 1/half hour mark I called to check in. She said she needed 20 more minutes and took 40 which is fine. Have they done a good job. I got there and my dog's hair is completely uneven. You can tell that there are spots on her body, where they didn't cut at all, including her legs I asked them to shave her sanitary area. They did not do that. I will definitely never be back.

Great little shop and the nicest owner. Only bring my dog here for nail clips but she has always…read morefound time to fit my dog in. Give this place your business!

Excellent service! Had my dog's nails trimmed here a few times already, Took the stress out of nail…read moretrimming.

We're happy! This was my pup's first real grooming appointment and I was a little nervous that I…read morewasn't going to like his cut. The team listened to what I had to say, I sent them some reference photos of what I was going for, and I'm happy to say that they delivered! If this was the first time them cutting his hair and it came out like this, I already know it's only going to get better at his future visits. I am very pleased so far with his cut and I am happy we didn't go any shorter this time around. Also, the biggest bonus for me was when I picked him up. He was still his happy normal self. I will absolutely be coming back. I put a few side-by-side before and after pics, left side is obviously before. And then I just added some cute pics of his new dew.

First time coming here, and overall I had a positive experience. They did a wonderful job on my…read morepuppy's haircut, and I would definitely recommend them for their grooming services. One area that could be improved is the customer service at the front desk. When I arrived, I wasn't greeted, and when I picked up my puppy, the employee simply handed my dog to me and told me the total without much interaction. A warmer greeting and a more friendly checkout experience would make a great visit even better.

Took my dog here for the first time and boy was I embarrassed at how dirty he was. The photo was…read morehow well they cleaned his left ear. My dog is an Australian Cattle Dog and it was $90 for bath and brush and nail trim. He came out looking so fresh.

This has been my go to dog salon since Moochi dog salon opened in the early 2000. I bring my mini…read moreschnauzer for grooming . it's a family business and glad they are hands on . MY dog always looks great and price is as expected for a grooming company . You have to make appointment for dog grooming.

We often board our dogs at Charley's. The staff is very caring and my pets are always happy.read more

Had an exceptional time here , service was well done and the employees here are very kind and…read morehelpful. My dog wanted to come back in, can't wait to come back next time! Very friendly staff highly recommend. Service was beyond!