My first experience with a tailor, and he did a great job! Looking forward to buying more…read moreill-fitting clothes so I can bring them here :)

I came in with a running vest that had a torn hook loop, and I'm so glad the first place I tried…read morewas closed because it led me straight here. A gentleman named Ali greeted me right away with genuine kindness and told me to come back the next day. When I picked up the vest, I was honestly surprised. it looked brand new. The repair was so clean you'd never guess it was ever torn, and the price was great too. Huge thank you to the team. I'll definitely be back and will be recommending this place to everyone I know.

They're great. Tons of reviews already, so quick points: good hours, good quality, cleaning AND…read morealterations under one roof, fair prices. I had them transfer patches from a worn out hoodie to a new one and their work was absolutely perfect. They marked locations and stuck to them exactly.

Cannot beat the prices here for simple alterations. I came into with botched pants that were done…read moreby a nearby business in willow glen. Very happy, she was able to finish my pants in 1 hour vs the FULL WEEK the willow glen tailor I originally went too. I will definitely be returning with more pants

As a mother of the bride, I needed a dress altered for my daughter's wedding. Ann is that fairy…read moregodmother we all wish we had. She transformed a dress that was not right; one which I was ready to return to the store. With Ann's recommendation and her alterations, my family said they now loved the dress. My husband said it was "elegant". You can see before and after photos. Before: no shoulder straps, a bit bare-chested, dress too long, bust not right. After: dress hemmed, including the lining. With the material cut from the extra long length, Ann made removable shoulder straps. Added bra cups, and took in the chest portion. Thank you, Ann! Lucille

Ann is the absolute best! We have been relying on Ann and her sister for expert tailoring for at…read moreleast 10 years. By appointment via phone. Amazing quality and consistency!

As a short girl, buying new dresses, skirts, or pants almost always means I need them hemmed…read more Luckily, Nur has altered a couple of my evening gowns, and she's now the only seamstress I trust for alterations. Her work is always clean and professional. Whether it's pants, skirts, or dresses, you can't even tell they've been hemmed - they look like they came that way. She also has a good turnaround time, and fittings are always fast and easy. My only suggestion would be a bit more transparency around pricing. I usually don't know the cost or the price breakdown until it's time to pay. Other than that, I've had consistently great experiences and would definitely recommend her.

I came to 18/11 Craft Studio to have a bridesmaid dress altered to something more versatile. I…read morenever got her name, but the woman who works there was very attentive and I appreciated her professional opinion on ways we could alter the dress. Measurements were made with the dress on to ensure a proper fit. I had a lot of lead time, so I picked up the dress about three weeks later and was very happy with the alterations.

Marina at Le Caprice is a lifesaver!…read more I ordered a Vivienne Westwood gown from a very popular bridal shop. When I tried it on during pickup, I knew something was off. It took 3 stylists just to hook the dress together before it could be zipped up. I had not gained any weight since ordering, and the dress felt like it had been ordered a size too small. The stylist who was helping me put on the dress kept reassuring me that the gown had a hard corset, and because it was strapless, it was meant to fit that tightly. Well before my actual wedding, I had my courthouse ceremony... I needed a lot of help to get the dress hooked on, and when it came time to drive to the courthouse, I couldn't even sit up. I had to lean the car seat all the way back in order to make it to the courthouse. The entire afternoon I was so uncomfortable that I didn't even want to drink water. After that experience, I brought my dress to Marina at Le Caprice. She took one look at my back and didn't even bother zipping me up. She assured me that my dress was too small, that it was not just in my head, and offered to remove the zipper and replace it with a corset back! I was nervous because I really loved the top part of my dress and how snatched it made my waist look, but when I received my dress it still looked just as perfect! Not only that, but I was completely comfortable in it when I was sitting and eating at my reception (: Marina was able to complete the alterations super fast at a fair price and I think the corset was elegantly executed. I highly recommend coming to Le Caprice!

My wedding dress turned out so beautifully! I'm a petite person so needed a good amount of length…read moretaken off the front and skirt adjusted higher to hit my waist. I also wanted to emphasize some curves and add extra lift to the girls~ All the above was done without an issue! I was also allowed to schedule in quick try ons to see an alternate bustle option and if my veil matched well. The staff was professional, honest, and thorough with answering my questions. My dress and veil were steamed before pick up, and I was glowing on my wedding day

I moved to Sunnyvale last year and wasn't sure which alteration shop to try since there were…read moreseveral in the area. I needed two suede jackets with zippers shortened, and from the research I had done online, I knew it wouldn't be an easy job. The first alteration shop I visited immediately tried to discourage me from doing the alteration and suggested I buy new jackets instead. They repeatedly emphasized how difficult it would be to cut the zipper and work with suede. Then I went to Kim's, and the experience was completely different. I was welcomed with a positive, can-do attitude right away. She was confident about the work and even quoted me a lower price than the first shop. One week later, I picked up two perfectly fitted suede zipper jackets. The quality of the work is fantastic. I've already received several compliments on them, and I was especially impressed that the original zippers were preserved. they didn't alter the look of the jackets at all. I'm extremely happy with the results and will definitely be coming back!

I have been a loyal customer of this dry cleaner for nearly 10 years and have trusted them with my…read moreclothes for many years. Unfortunately, today's experience completely changed my opinion of this business. When I came to pick up my clothes, I brought another garment that had a tiny loose thread. I politely asked if they could spare about a foot of matching thread so I could repair it myself. It was such a small favor that would have cost virtually nothing. The gentleman I spoke with refused and repeatedly told me to go buy it somewhere else, even after I explained that I had already looked but couldn't find the exact matching color. What disappointed me wasn't the thread--it was the lack of courtesy and consideration shown to a loyal customer. After almost 10 years of bringing my clothes here, I never expected such an unfriendly response to such a simple request. Great customer service isn't just about cleaning clothes--it's about treating people with kindness and making customers feel valued. A tiny act of goodwill could have left a lasting positive impression. Instead, I left feeling disappointed and unappreciated. After nearly a decade of being a loyal customer, I have decided to take my business elsewhere. I hope this business realizes that customer loyalty is earned not only through the quality of the work, but also through kindness, respect, and genuine customer service.

Foroogh is absolutely amazing! She's incredibly kind, attentive, and truly talented at what she…read moredoes. My dress was very loose, and I needed significant alterations--but she made it fit flawlessly. It honestly feels like the dress was custom-made just for me. Every interaction with her, both over text and in person, was such a positive experience. I really appreciated how she offered thoughtful suggestions while still making sure my preferences came first. She made the whole process feel easy and collaborative. If you need alterations for your big day, you can trust Foroogh completely--she will exceed your expectations. Thank you so much, Foroogh!

My partner brought in an athletic long-sleeve shirt that was too long and too loose, and Foroogh…read more(the owner) was incredibly polite and respectful both over text and in person. She initially quoted $60 to shorten it with professional-quality work, plus an additional $70 for alterations to improve the fit. He decided to go ahead with just the shortening, and Foroogh promised a two-day turnaround which she delivered right on time. To our surprise, she completed the additional fitting services at no extra charge after learning he is a college student. The craftsmanship was flawless, you genuinely can't tell the shirt was altered at all. Excellent service, exceptional quality, and a truly thoughtful business owner. 5/5, highly recommend!

Excellent customer service and genuine care. Mike was wonderful and truly prioritizes his…read morecustomers. I sincerely appreciate the time, attention, and support he dedicated to helping my daughter alter her dress for her 7th grade dance. The dress could not be cut to alter the length so Mike was creative and he offered to see it by hand to preserve the style of the dress. He also accommodated us on such a short notice. Definitely recommend.

I am so pleased to have found Mike, the tailor at Custom Alterations (in Tuxedo Wearhouse, Westgate…read moreCenter). I have some beautiful tops and sweaters that are too long. Mike not only shortened my sweater, but re-created the intricate hem design! I was so impressed. And I had a t-shirt, which I wanted to be turned into a tank top. I told him to just cut off the sleeves and shortened the hem. But he re-styled it and made it look so much better than I had even hoped for. This tailor is an artist. He makes custom clothing, too. And the prices are reasonable for the high quality of work he does. I'm having my whole closet re-done:)

Had my new jeans hemmed here! Fast and incredible craftsmanship. Reasonable price for original hem…read more Will be back if I ever have a need to hem my jeans in the future :)

I had the waist taken in for a couple of pairs of jeans and was impressed by the approach and…read morequality of the repair. I ended up wanting a pair taken a little further (I am postpartum and my waist size fluctuated since I bought the pants) and Diana generously performed an extra alteration at no cost. I am not well versed in alterations but I appreciated how she customized the approach for each pair of pants - for my wide leg jeans she brought it in along the waistline, and for my navy barrel leg she took the seat in in a couple areas using complementary thread colors. I thought these touches were a step above what I've gotten from other tailors and I will continue to go to Diana for my alterations. My jeans were Madewell brand so nothing too fancy, but I spotted some nice designer brands from other clients on the rack so I feel even better about bringing investment pieces here in the future.

I have been using Kim since 2001, and she has always given me the very best service. Her quality…read moreof work is outstanding and considering that, I feel that her prices are fair. I definitely recommend Kim, because of what she had been able to do for me. Rosemary H

I've been coming here for nearly 20 years. Kim usually does decent work but a few recent…read moreexperiences have me questioning her integrity. I've brought in plenty of pants for tapering, shortening, taking in the waist, etc. Last winter I brought in pants that were off the rack and a little long with a 32 length. As usual, I tried them on with shoes and Kim helped measured the length to shorten and I picked them up a week later. Super quick process. I didn't try them on at pickup since I had a lot of work done by her previously so I had no reason to doubt her work. Unfortunately I went 3 months without wearing them but when I did, they were still far too long so I had to bring them in again. I explained the situation and when she examined the pants, she told me it was still the factory stitching so there wasn't any work done by her or any other tailor. I was surprised by that, and that she didn't recognize her own work. I assured her I brought them in just a few months prior. When she remeasured the length, she marked to pants to shorten another 1 1/8 in. She said that she always cuts the length requested by customers and so it was my fault and had to pay again for work on the pants. I have all my pants around 29 inseam so this obviously was not accurate and rather annoying she tried to blame me for the incorrect length since she was the one who previously measured. I needed them done so I went ahead. I didn't want to leave a review about this but the following experience was embarrassing and needed to share. I recommended her shop to a friend who needed to shorten the length of 2 curtains but had a horrible experience. At pickup, Kim casually mentioned that 1 of the curtains were already damaged at drop-off and that she decided to do a free patching for the damage. My friend was not notified of any damage prior to pickup, and furious there wasn't any sort of communication. She couldn't even return the "already damaged" curtains because of Kim's unilateral decision to patch the hole. I felt responsible so I sent my friend $600 to cover the cost of curtains. If there was truly damage already, why wouldn't you inform the customer first to decide options?! This used to be my go to tailor but it's now on my blacklist.