The locksmith sent to warehouse by Moe today was an expert in fast talking hard sell. My wife told…read morethe dispatcher there was no hurry but the locksmith showed up immediately and we were charged emergency rates. She asked for re-keying and he replaced locks instead. I told hin to change the pins in the existing lock and he did not. He changed the outside cylinder so that the back door two cylinders and the front door outside cylinder had the same key . He spent one hour and we were charged almost $900. However, he did meet our basic requirement: to defeat any one who had made an copy of our door keys and tried subsequently to enter the house.

UPDATE - let me add Customer Oriented to the PROS side of this review. Moe's reached out to me to…read moreapologize and acknowledge a mischarge for the bedroom doorknob and refunded the entire $195 labor for that part of the job. Also, they're replacing the two rugs affected by debris (normally a drop cloth is used). As a result, I'm updating the rating to 4 stars. CONS - Sticker shock for labor $1135; no clean-up of metal or wood shards, chunks; late arrival. $95 service call fee in addition to flat rate fees for work: $350 install bedroom deadbolt + another $195 to replace its knob ($545); $195 each to replace deadbolt/handle sets on front & patio doors; $100 each to replace knobs on 1 closet & mudroom door. Labor $1135+ $95 fee. Arrived 9:50 for 9am appointment. He was unable to rekey mudroom lock without a key so I had to buy a lock on the spot $50. The bedroom deadbolt I'd bought had a problem so I needed to buy a set $100 + the extra $195 labor. I felt a great deal of confusion regarding several problems with fit that he had to overcome. The replacement lock/handle sets I provided were new Schlages to replace old Schlages but the doors are old ?? One of the fit problems required a 45 minute trip back to his shop. 3 hours of labor became 4.5 hours - 9am-1:40pm vs. 9:50-10:40; 11:30-1:40pm. I was dismayed when I discovered the mess of metal shards by the patio door - we have a dog & I run around barefoot. Ditto the wood chunks. I can't think of the last time I had a repairman in who didn't clean up his work area. PROS - Most of the labor was verbally defined once he arrived & before the work began. I should have asked about pricing when making the appointment or taken advantage of the free estimate advertised. I based my trust on Yelp reviews that mentioned fair/competitive prices. (I'm not usually so trusting.) I could have stopped right then - gotten the free written estimate & followed up with quotes from other locksmiths to determine if these labor rates were competitive. The finished work looks good & performs well. The locksmith was professional, polite and tried to explain what issues he was facing.

Sent an email with basic details on a Wednesday Night, the next morning received a call detailing…read morethe Base cost of the visit & potential costs of changing locks/rekeying locks. He later called to let me know he was on the way, arrived on time & was very friendly and professional. He changed out 2 deadbolts, rekeyed an antique lock as well as a framelock door all setup to use the same key (something I didn't think would be possible). You may find slightly cheaper options out there but if you want someone who is quick, with the expertise & materials to quickly solve your problem look no further!

Ron came out and was able to assist with everything we needed. Right on time and for a fair price.read more

First, Miguel was GREAT! He was very courteous! He called. He texted. He made sure he spoke to…read moreme. When he got close ...he informed how far he was. He was polite, friendly, efficient, and flexible! He even let me know that he makes and programs keys. A resource I will need in the future! I would recommend Northwest DC Locksmith business to others!

jose the locksmith gave me a fair price and was very quick, I'll be sure to save us information…read morejust In case.

Simple lock change out and used Yelp to get quotes. These guys were middle of the pack, but they…read morewere quick to respond so we went with them. They offered to come same day but were very flexible with scheduling the next day. Ray showed up on time (a little early actually), was very pleasant and professional. He did the change outs quickly and with high-quality locks. No brainer for us if we need locksmith services again...

Outstanding service! Highly recommend this locksmith…read more I put in a Yelp project request to get quotes for key extraction services, and Locksmith Dash were the very first to respond and could be at my house in 20 mins for a quoted price that was less than other quotes received. Not only did he extract the key from my Baldwin lock within minutes, he oiled the cylinder so our other key fit/turned better and he even polished the rubbed bronze faceplate up so it looks even better on our front entry! He asked if I needed extra keys to replace the one that broke in the cylinder, and he went back to his shop to make proper Baldwin keys (they're a unique shape and better than generic ones you make in a key copy machine), returning a set of new keys to our home shortly thereafter. Communication was excellent too, between the Yelp interface as well as call/text once we established contact. He would call/text to give an ETA for arrival, and was prompt and courteous. He was even great with our dog who jumped all over him at the door each time. (Dogs know who are the good people!) Can't ask for a better experience at a very affordable price. Thank you!

Great service installing new locks to replace some ancient ones! And they were priced more…read morereasonably than some of their competitors.

My old lock, on an old door, had been sticking so I called to have it replaced. instead they were…read moreable to re-jigger the old lock & re-align the door so that the lock didn't need replacing. Fast work & I ordered new keys. Service was prompt and excellent. I highly recommend them. I found them by googling Locksmiths, so had no idea what to expect--lucky find.

Excellent service! They came to our home the day after I called, arrived right on time, and quickly…read morefixed two issues with our back door lock. The locksmith was kind, professional, and even our dogs liked him! We're extremely happy with the service and happy to be a repeat customer.

My lock is over 30 years old and was wearing out. The new lock needed a slightly bigger hole and…read morethey had a jig and drilled. Works good now.

They did a nice job putting in a new door lock altho what they ordered wasn't exactly what they…read morereplaced. $450. Then it broke. We couldn't lock or front door. I called multiple times and emailed and got no call back (forget about their"24/7" policy). I finally reached someone the next day. He said they'd come out on 3 weeks. No way would they come sooner. He didn't care that the lock they installed didn't last a year or that we couldn't lock our front door. That's the worst service I could imagine

Professional, trustworthy, and well priced…read more I use Golden Hands to service all of my properties and at this point have used this company well over 100 times. I've also used others (only when Golden Hands is not available) and take it from me, the difference is huge. Golden Hands is more reliable, better priced, more professional than any others. I really can't say enough good things about them. It's just nice to work with a professional who is priced fairly. Thank you!

I misplaced the key to my storage unit and I needed a locksmith to remove the lock so I could…read moreaccess my belongings. I put out a YELP request, Asad responded quickly with a reasonable flat rate and he was able to arrive within 15-20 mins. He tried to pick the lock but he end up drilling it and removing it. The entire process took less than 10 minutes. If you are looking for a locksmith in the Arlington area that is speedy, reliable and has competitive pricing, consider Anytime Lock & Security. I highly recommend them.

I was in a pinch in which I needed a new key for my door that currently had a smart lock and…read morethrough the use of Yelp Projects it pointed me to the perfect company! Asad was very timely in his responses and had great customer service through the process. Within 48 hours of putting out the request we had a time and date set, and within an hour of arriving he was able to rekey my door and provide me with a spare. Also giving me tidbits of information throughout the process (which as a person who likes to ask questions for a better understanding) was very helpful and beneficial. Lastly, He was able to help ensure the lock was probably aligned with the door so there would be no future issues. As you can probably see from not only my review but all of the other previous reviews This was an overall great experience and good value for what I understood the going price to be in the are for rekeying a door.