Good service, knowledgeable staff, great experience. They also copy electronic keys for cars, expensive but less than st the dealer!

Dude at The shop was helpful and professional. Great work at a great price! I am glad I shopped around first, some of the local locksmiths wanted to charge me five times the amount I ended up paying. read more

I asked in at 10:10 and walked out with new keys, under 10 minutes. The gentleman that helped me was kind and helpful with questions I had. I had specialty commercial keys that were not able to be remade in the Lowes store which I was used to previously. Total cost was $21.20. If you live in a local condo that you need a new key made, definitely stop by here. Would highly recommend this store for your lock needs. Note that there is plenty of parking and seating inside while you wait. read more

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Just used Arlington Lock, Inc. again after many years. They made 8 duplicate master keys for all the locks in our home for the great price of $4 each. The keys work flawlessly. They also recycled the 10 new brass keys that came with our 4 new Kwikset Signature Series Smartkey door levers & deadbolts. Now all four door locks and dead bolts work with one key. All eight items were relatively easy to install in existing doors and were purchased at Home Depot. Look and function well. read more

Arlington Lock - Kwikset Smartkey Lever & Deadbolt set on front door. - Keys & Locksmiths Near Me - Falls Church, Virginia

Amazing! Jay helped me save $200 by helping me figure out what part of my front door lock was not working. He lubricated my lock and I was able to install it again (with his brief instructions) saving me tons!! Thank you so much Arlington Lock!! PS You have a new loyal customer! read more

Fast and affordable. Was able to handle a tricky smart lock rekey without any issues.

I gave them a call during the week because the lock on my front door broke. They were able to come the next day and replace the damaged knob on both sides. They were clear up front that there would be a $119 service fee, but even so the whole thing only came to $270 including the fee. Fast service for a reasonable price! They were also able to give me 4 copies of the new key, which I appreciated. read more

I have been using this company's locksmith and key work forever. I recently had a problem with our indoor garage door lock. We use it so often it was getting very difficult to lock and unlock. I called them up and they said that they were very busy for the next two weeks, but if I wanted to bring the lock in the next day or two, they would look at it in the store. They explained how to get the lock off the door. Well, I brought it in the next day and they worked on it in the store. They took it apart, cleaned it up, and it works like brand new. I brought in an old key that was made for the lock and it said Falls Church Lock and Key on it. They saw it and said wow you have been a longtime customer. That was the name of the shop before Arlington Lock. They have always been very helpful, friendly, and professional. If you need anything to do with keys or lock, this is your place! read more

I called in for a service for getting locked out of my condo, they were quick with response and being able to send someone. However, I called within 5 minutes to cancel since I had someone coming with my keys instead. The guy I spoke to gave attitude and said "not cool bro" and hung up the phone on me as I was apologizing for his inconvenience. As someone who is already stressing out because I am locked out, this was extremely rude and unprofessional. First and last time I would ever call here again. *EDIT: per the owner's response, I am a woman. So I don't know what "he" this man spoke to on the phone, but was not me! read more

Quoted me 45.for a Honda car copy no programming. (I had the programmer)that's exactly what I got. In and put quickly.

Grateful for their quick service. They beat all other quotes and had the keys we needed in stock! Thanks for the help!

They opened a safe I locked my keys inside of within several minutes. They charged me a rate that was reasonable for the amount of time required to do the job. Trust me o called around and their rates were the best! They were incredibly efficient, professional and kind. I would recommend to anyone in need of a locksmith. read more

These guys have always been quick and professional with me every time I have gone in to have keys made and have attempted very hard to find difficult keys for me I would highly recommend going to them read more

I phoned into the store to ask for a price for a duplicate transponder key for my truck. I was quoted the price of $130 plus tax. I had previously done this online and the price was $75. They have you take a photo of the key and cut it from the photo and mail it to you along with the very simple directions to program it. I said this is considerably higher than doing it online when I expected that going to a local business in person would be cheaper. The response was basically that was the price... Take it or leave it. I went online and the price was now $80 (I had previously done this a year ago) and they had a special of 2 for $100 including key and cutting. An online code of 20% off meant i paid roughly $92 Dollars total for 2 keys resulting in a savings of $40 plus bucks and getting 2 keys instead of one. I previously told them on the phone that they should look at thier pricing because they will put themselves out of business. Sad to see a local business that doesn't want to take care of thier customers and forces you to go online for better service and prices. read more

It's never fun to need a locksmith, but this shop made the experience as painless as possible. We lost a car key and the dealer didn't have any in stock. Arlington Lock had our key in stock and was able to cut a new one and program the fob in about an hour. I also priced several other businesses and Arlington Lock is definitely reasonable for the quality and speed of service. Highly recommend! read more

Great, well informed, careful service. It was also easy to get a refund (with receipt) for an item I bought but didn't fit.

Arlington Lock was incredibly responsive. Charles Barton, company president, answered my call at 7:15PM and promised to meet me at 7:30AM the following morning to re-program my electronic ignition. He arrived exactly on time and provided professional and friendly service that got my car running in less than 30 minutes. Although I hope to NEVER need locksmith services again, you can be sure if I ever do, Arlington Lock will be my first and only call! read more

Doug arrived on time and did a great job. Very professional and will use them again. Best locksmith ever.

We had a car key fob that cracked and eventually broke that we needed to replace. I called early yesterday morning and was there and back within an hour. It took about 30 minutes to actually replace since I was first in line when I got there. They (unfortunately didn't catch the tech's name) took great care in replacing the fob and battery and reprogramming it to the car as well as cutting a new key. I really appreciated their attention to detail as they noticed the trunk button was stuck so worked until that was working smoothly as well. It was something that we were semi putting off but desperately needed to fix and it was a relief to go somewhere that made it a painless experience. It was also much cheaper than what we had seen online which was a huge added bonus. Definitely will be the first place we go if we have other issues in the future. I did want to note that it's better to just call the shop. We submitted an online inquiry using their form the week before which was missed, so I was glad when I called to follow up and got an immediate answer to come in. read more

Great service. Reliable. My locks are still like new after installation. The locksmith took his time and was friendly.

This is an excellent company! When I had disreputable contractors steal supplies from my home after I fired them for poor work and unreliability, I knew I had to change my locks because my key was in a lockbox they used. I called Arlington Lock based on a friend's recommendation. It was my one stroke of good luck during a very difficult time. Doug from Arlington Lock helped me. He was prompt, friendly, extremely knowledgeable, and provided great customer service. Based on his superior work and my interactions with him and the office, I highly recommend using Arlington Lock. Thank you! read more

Arlington Lock gets it done. I've had them cut & program vehicle keys on multiple occasions, they fixed a lock, and even gave me an estimate that was quite reasonable to key my wife and my car the same so I would only have to carry on clunky programmed Toyota key. I wish they had longer hours for their shop, but that seems universal in Locksmiths... read more

They were there when I needed them. Arlington Lock is located in a small set of shops just to the left (east) of the old Sears on Lee Highway. It's out of the way and the good news is there's plenty of parking right in front of their store. The front waiting/sales area is large and clean. If you're reading this when we still need to socially distance, this is the place for you. The staff is friendly and, most importantly, got what I needed to do and couldn't do myself. I needed the battery replaced in my car key fob. That should have been something I could do and for some reason, I couldn't get the replacement battery to snap-in. They were able to take care of it and charged a fair (actually, too fair) price. And in my defense, it did take them a couple of minutes to wedge the replacement battery into the fob. read more

Charged my $45 to cut a key! Nothing special, but they're the only place I could fine in a 10 mile radius.

Jay helped me with a high security key that is over 40 years old. Jay had to cut the key by eye because there was no key code and I couldn't bring the lock to him. We both agreed on what adjustments might be needed after I got the key home. Jay didn't want to charge me for the key until it worked. Wow! What great integrity!!! I'm very pleased to say that Jay's initial cuts were close enough that I was able to make the adjustments for a success. I wholeheartedly recommend Arlington Lock!! AJGIII read more

The way businesses should run. Mr. Charles and his team are great. They provide excellent customer service, satisfaction, and fair pricing

These guys are awesome. I dropped in to have some new keys made for a tonneau cover whose keys have been long lost. It took a while for them to figure out the software side of it as they hadn't done one like mine, but with some patience they knocked it out and couldn't have been nicer. Definitely recommend. read more

Jay provided excellent customer service. I needed to get a second key programmed for my car and remove the MyKey settings. Jay took care of everything and I was out of the shop within 15 minutes. read more

Very fair pricing and knowledgeable staff. Used the FOB keys I provided which was nice. Called around and they also gave me the best price. Overall good experience. read more

I needed to replace my key fob battery and I couldn't figure out how to open it. They quickly figured out the problem, replaced it and charged me less than $10. Loved it. read more

Did okay here. Have to give them props for being about the only place in Falls Church (and surrounding area) that can order and program replacement key fobs for cars. It was a bit disorganized-- they'd either just moved or they'd remodeled, not sure which. Was a bit put off, ordered two replacement fobs at 80 bucks apiece, and they still charged an additional 15 bucks apiece to program them. Programming took all of a walk to the car and 30 seconds to plug their device into the OBDII plug and set the fobs. It just seems to me when buying multiples they could consider a price break and/or throw in a programming for gratis. Finally, I also wanted to buy two keys for the new fobs, but they were out of stock or just couldn't find them (still unpacking). So I still had to go to another locksmith to get the actual car keys made. Maybe it's a one-off; but I hope I don't need more key fobs for a while. read more

Extremely friendly and able to resolve walk in requests. Had an uncommon automotive key and quickly programmed it for my car. Excellent service. read more

Careful with this place they price gouge. I had a duplicate key made here for $170 and at the time of service they offered me another key for $70. It's a fleet car and we were on a hurry so we asked if could come back they said yes. Came back they said they would have to charge full price now. We already had two keys for this car but one with not buttons so we didn't do it. Fast forward 2 months later the key is dropped and splits open (cheap Chinese replica keyfob) we go back and since they chip fell they wanted to charge the full price $170 again. Key lasted two months, but fair enough we'll pay the full price i asked my driver to come back since we ran out of time arguing about the quality. Come back a month later expecting to pay $170 now the owner says we have to pay $200. Thankfully we found Smart key in Annandale which quote us $10 cheaper than their original price. This is all ignoring their arrogant communication skills. read more

The great reviews that I read did not disappoint and I too got excellent service at Arlington Lock this morning. Jay was professional, kind, very nice and so so helpful. In addition to cutting and programming two new keys for my old car, he also fixed my old key. The key fob battery had died and nobody had succeeded in installing a new battery, Jay did it with a smile on his face and I left with 3 complete set of keys and ended paying a small portion of what all this service would have cost me at the dealer. Keep up the great work. I will certainly recommend you to anyone who needs car key copied or any locksmith service. read more

They had the part that fit the 1940 lock on my door, and they took the time to explain how to install -- basically how to do the job economically and right. Much appreciated! read more

My roadside assistance sent these guys out to help me get into my malfunctioning RV entry door. After trying every trick in the book, they had to drill it out as the mechanism was clearly broken. The Arlington Lock employee who came out was on time, skilled and quickly took care of the issue. He even told me where to order a new part from. I was impressed with the condition of his truck. Clean and organized. Clearly a well run company with nice employees. Thank you and as much as I hope I don't need you again, you'll be who I call next time a lock breaks! read more

Easy and painless! Super helpful when I got my key stuck in my door. brought the knob in and they were able to take the key out in 5 seconds. read more

Expert installment; nice staff; value. They suggested less expensive alternatives and did a nice job on the installation

Charles & Arlington Lock are most professional courteous and know the business very well. A great job done today creating a copy of a key for a 32-year-old car! read more

Nice guys. Helpful and friendly. Had the Medeco lock equipment needed. Ask for Elliott (but not if you're a bill collector (only kidding)).