We had a leak from our laundry room to the powder room, and this only happened very early in the AM, yes a mystery! Mr. Rooter came out and found the problem within minutes! We are so pleased with his knowledge and professional manner, and he cared about us! Making the appointment was very easy! Our family is Mr. Rooter fans!!!!! read more

They put a lien on my house They prey on the retired, and the ignorant. Pretend to be knowledgeable on septic tank systems. Hire a septic tank pumping service, then they mark it up two thirds. And there is much more. I made the worst mistake in many years, when I made that call to Mr rooter read more

I needed to have a leak detection service at our property in Parks. I can't say enough about the excellent service we received from Mr. Rooter.. Sometimes it's tough getting subcontractors in this rural area to respond and show up when they say they will. They seem to always want to charge a premium trip charge. This is definitely not the case with Mr. Rooter. From the first phone call, Dustin was kind and gracious of his time, spending 20 minutes on the phone with me talking through our issue. He referred us to a leak detection provider who was FANTASTIC. Mr. Rooter followed up with me yesterday to confirm our appointment again. Today, Ryan from Mr. Rooter was onsite to assist the leak detection process. He was kind and really helpful. Fortunately we didn't have a leak, but there are a couple of recommended improvements that we already knew about - it was great that they picked up on them, too. Confirms they know their stuff. The most impressive thing is that there was NO CHARGE for MR. Rooter to show up and assist. No trip charge, no fee at all. If there had been a problem, they would have been there to understand the magnitude of the issue and would have been able to provide a proposal for work immediately, saving me time. I really appreciate that. I will use Mr. Rooter in the future when I do the improvements, as I feel they have earned my trust. Thanks, Dustin and Ryan! read more

Beverly booked our appointment the same day and Michael fixed a good size leak that we've had for over a year. Three other plumbers failed to fix it and Michael did a thorough job. So happy to have Mr. Rooter with Beverly and Michael covering our backs. read more

They sent out a technician on the day I called. We had a slow drain that our handyman could not fix. This drain has been problematic for 30 years! Cameron came out and took care of it in about 20 minutes. Thanks Cameron! read more

Thank you. we had the problem with our sewer draining. On my day off I started digging to see what I might find. once I got down to the pipe. I found that it had come apart from my septic tank. I knew I would need a larger hole to do the work so after renting a mini excavator It was dug for repair. My wife had call Mr Rooter Plumbing to see if they could repair the break and they had a technician to our home with in a short time. Rich Carter came and was very polite. He let us know what needed to be done and that he could not repair it that day but could be back at 8 am to start repair. He was right on time and brought a helper. Sorry not good with names. The two men went to work and before I know it they were done. Great job. Thank you read more

Needed a plumber early on a Sunday morning. They answered their phone at 630 am! They sent a technician Brandon out the same day. Very professional and did excellent work on our kitchen sink plumbing. Highly recommended and will definitely use again!! read more

Mr. Rooter Plumbing of Yavapai, Coconino and Maricopa Counties - Plumbing established for new sink. No leaks and tested thoroughly! - Plumbing Near Me - Camp Verde, Arizona

Fast, fast service. Very knowledgeable and thorough, too. Big thanks to Jonathon and the whole team!

Mr Rooter responded quickly to our plumbing debacle. Nate Meyer was straightforward about the work needed, and provided a couple different options. He completed the work quickly, in about three hours. Everything works great now. Thanks! read more

BEWARE Senior citizens will be taken advantage of! My 87 yr old mother in law needed a new hot water heater and thanks to Mr. Rooter selling her all the bells and whistles with the "Gold Package", she ended up spending over 5000.00!... for a hot water heater! Absolutely shameful! read more

Rates are very high. Almost $900 for 4 hours or less time spent. Employee very polite and scheduling was efficient, so if those are important to you then the $200 plus an hour fee may be acceptable . If I had to do it over I would have chosen the AZ Plumbing Store since their rates are much Cheaper. read more

Mr. Rooter charged a $49 fee to come out and simply provide a quote. Their estimate was $569 to replace a hose bib! . I had it done by another local company for $200 who quoted me the price without having to come out and charge a trip charge. Another local plumbing company also quoted over the phone for replacement of the hose bib and was in a similar price range. I selected Mr Rooter because they could come out the same day, but wow did they charge a bundle! I waited till the next day and save $369. read more

I haven't had any work done just yet (they're coming later this morning). However, the customer service I received from the office has been ABSOLUTELY AMAZING. They were responsive, professional, and most of all very, very accommodating. They called back when they said they would and made every attempt to get me scheduled ASAP, which was a lot considering all the snow that had just fallen. Will provide more feedback one the actual "work" once its been completed. Carthel read more

Mr. Rooter came out on June 30th to our home in Uptown (while we were out of town), to repair a broken irrigation line for a pricy $989.00. Their plastic coupling went bad in 10 days. We had our private plumber come out and he replaced the line with a galvanized steel T - for just $125.00. We have filed a small claims case with Coconino County Court suing Mr. Rooter for damages. Our AZ Water Bill was close to $1,800. Mr. Rooter claimed it was an electronic issue. I would NOT recommend using this company. read more

Was absolutely pleased with both visits from Mr. Rooter in the Verde Valley. Exceptional professionalism and mad skillz. Recommended.

I needed a plumber to look at my damaged pipes and when I called this company they said a plumber would be dispatched to my house around 4pm yesterday. The tech was a no-call-no-show. I called 3 different times to find out what was going on and all 3 times, between yesterday afternoon and now, I was told I would receive a phone call but I was not contacted even once. I won't be using this service in the near future! read more

We have been having plumbing issue with an older house. We have tried several different companies. Once we found Mr Rooter, we haven't called anyone else. They send someone out right away and stay until they can resolve the issue. Highly recommend. read more

First time I needed any plumbing service removing to the area form California. Kitchen sink wouldn't drain called Mr. Rooter. They said there's a $49 service fee. Adam showed up in about 45 min. I told him there was an outside clean out so he wouldn't need to access from under the sink. He said it would be $349 and couldn't guarantee it, but he had a better way for more money. Seriously don't waist your time or money, they know there going to get there $49. RIP OFF TO THE MAX $ 150 would of been more than fair read more

Has deceptive pricing not too mention price gouging and takes advantage of senior citizens.

They came at 8 sharp when expected,explaining everything as they proceeded got the job done quick clean with no hassle! Very good job! Will definitely hire again! read more

The company rep came out to do an annual inspection. The water heater wouldn't drain due to mineral buildup. He said he could put in a new water heater that day for $4500. I said OK not knowing what it "should" cost. He reduced the cost by $300. But with a bottle of septic system cleaner and other charges it all came to $4500. He said I needed a pressure relief valve as my local water pressure was 110 psi and that my new water heater should be in the 70psi range. So luckily I called a different plumber to do that. When he arrived I asked what he charged for a 50 gallon AO Smith water heater installed. He quoted me $2100 for the identical water heater installed. I called the company to complain about paying double normal cost. The person I spoke with said they're a franchise and have lots of extra costs and offered to refund me $100. All I can say is "Buyer beware." Don't get stung like I did. read more

I was so surprised earlier this week when I put a request on Mr Rooter's website for a service call, and the dispatcher called to set up an appointment for that very afternoon. Brandon arrived and assessed the situation, trouble with the basin in a lower-level toilet. He got right to work all afternoon and returned the next day with Adam and they dug right in (and I do mean DUG as this was in the underground crawl space of my house). It took all day, a dirty, tricky task, but by the end of the day, the job was thoroughly completed, the basin replaced, an alarm system installed, and some attention to the toilet itself. Brandon cleaned up the area and it was messy due to the monsoon storm that blew in that afternoon. I highly, HIGHLY recommend Mr Rooter and ask for Brandon! A very personable, efficient, knowledgable young man. read more

I have hired Mr. Rooter on many occasions and they have never let me down. I recently replaced all my faucets in the house and the garbage disposal. The work was done in a timely manner and the workmanship was outstanding. This company is very professional and they have never left the job without making sure the area worked on is completely clean and back in order. read more

See all

Around these parts you are hard pressed to get a plumber out within 2 weeks of your request. We moved to the northern az area of camp verde and have had all sorts of issues with plumbers not showing up, booking them 2-4 weeks out and giving insane quotes where they essentially earn about 300-500 an hour and wont do demo or trenching. Fed up with the local offerings we went with Mr. Rooter for a backed up pipe in a 60s original house. The sewer pipes had been hydrojetted after a long period of little to no use to get the system functional and they hydrojetted into our sink drain which used to drain fine. The team of two and often 3 guys worked for 2 days on their job and miraculously they were able to save the pipe and clear it bit by bit. I ended up the winner on the pricing as its a standard price nomatter how long it takes. To have 3 guys converge on my original 1960s bathroom and take good care to respect its fragility (I happen to really like the original bathroom and it works -again- beautifully) while at the same time being creative about p traps and sink drain set up, I was really happy. I got a great deal in the end though it did cost a lot for what could have been a simple job...it turned out to be gruelling and take many many man hours. We purchased the membership as it lowered the costs significantly and return calls for other issues we knew we would have would be waived. 2 months later and we wanted to change out the kitchen faucet which was deteriorated. Tyson came out and got everything done in about 2.5 hours with a trip to ace. Had great advice and they got to us within 24 hours of our call. Nobody around here can do that but them. So...i think they are on the high end of costs...but if you end up with a job that takes longer to figure out...they stick to their quote for the service. You dont pay extra. They are available when nobody else is and they have to maintain a large crew for this convenience. Our neighbors think we are nuts because they know mr. Rooter has a higher cost overall. But for our situation, where simple and easy arent the norm due to the challenges with this houses age and construction, we come out ahead. When you need fast service and you want up front pricing that may feel a little painful...and you want actual warranties and guarantees...I can easily recommend Mr. Rooter. Their crew is respectful, usually early rather than on time and never late. They coordinate with other plumbers on staff for difficult jobs and they can save very old sinks and pipes. I was very impressed with the magical sink drain rescue honestly. My new kitchen faucet is perfectly done and a major improvement. Make sure you provide parts FYI. You will get what you want as they have a limited set of styles and equipment they carry and can warranty and those are not cheap. read more

Mr. Rooter has done several installations for me, and they will be returning next week to complete yet another. All the plumbers do excellent work. They are cordial, diligent, and very friendly without ever crossing any possible professional boundaries. I signed up for the their advantage plan, Which has already paid for itself. Mr. rooter response time is more than reasonable, but being an advantage member means a plumbing disaster will be dealt with right away. I am extremely happy with Mr. Rooter. read more

Re: Mr Rooter of Camp Verde On time. Assessment performed & problem identified within a reasonable amount of time. Costs itemized upfront & problem fixed the first time. Cleaned work area. The service technician, Jose, performed a whole house plumbing check with a gauge for pressure checks where applicable as well as performing a video inspection of our main sewer drain as part of a routine home/ residential initial routine check up. Drains treated with biodegradable product to minimize clogging of drains. Service plan available. Prices are higher than most, but work has a warranty included with service performed. Our technician was competent, courteous, and professional. We were satisfied with the outcome. read more

I agree with the other review . These guys are rip off artist. Please don't call them and stay away from these guys. They will always find some extra things to charge. And parts are outrages. They will make some stuff up to come back more than once so they call bill you again. read more

Very disappointed for services not rendered. We were told by the technician he would have to pull the toilet to use a snake, then replace the toilet for a quote of over $500.00. We were charged $49.00 to have the technician look, not touch anything. Seriously???? Will go to Home Depot and rent a hundred foot snake for $25.00. Should have gone there first. Unfortunately you have to rate this with a star to proceed. read more

Terrible! I scheduled a next day service with this company with their Camp Verde office between 8am-11am. Day of service they no call no show. When I called inquiring what happened they implied I made the mess up, took no responsibility, and then transferred me to their Phoenix office. I do not recommend them... don't waste your time. read more

Here is my message I sent to the owner after he responded with a lie that his company tried to give me a refund. Sir I Was never offered a refund at any point by anyone from your company. Had I been offered a refund I would have taken it because your company clearly did me wrong. It makes no sense at all why you claim I was offered a refund. Why would I refuse a refund? Your employee Dustin is clearly telling you a lie when he says I refused a refund and apparently you are believing it. Just like when your company told me the lie about the price to come out and do my estimate. Just like when your company told me they can't give me the corporate number for me to complain it's just another lie. It's funny I had to call another Mr. Rooter to get that number and they gave it to me fast without any issues. I see a pattern of lies and deception here and what seems like intentional miscommunication to cover up more lies. I am shocked you actually accuse me of refusing a refund, but I think people reading my review will start to see the kind of shady unprofessional company you really run here. Also, just the way you charge a dispatch fee and can't give a price till you get to the door and knock on it is more proof of your deceptive ways and you claim this is honest up front pricing? When I called other plumbers to fix my issue none of them are doing this deceptive pricing like you and they have real up front pricing on the phone and not when they get to the door. I think you should look into your employees a bit more and see what they are really doing. read more

Ripped Off! I explained to the dispatcher that I had a mobile home with a leak and that the plumber would have to crawl under the mobile home to inspect the leak prior to quoting. He refused to crawl under the home unless I paid a quote of over $300 just to inspect so he could give me a quote. Flat rate pricing is a rip off. As a retired plumber, I would have fixed the problem myself, except that I am too large to crawl under the mobile home. I am quite sure the fix is simple and would not take over 1 hour to perform. Mike P.-Dewey, AZ read more

I called Mr. Rooter Plumbing because I was looking for a plumber in our area. They sent Ryan out within the hour. We did not have an emergency which I explained, just a clogged kitchen sink. My husband had already dismantled & checked out the drains so we knew it must be in the cleanout, however we did not have the appropriate tool needed. I would give Ryan 5 stars, he was very professional and took care of the problem in a matter of minutes. The problem we have is the amount we were charged, $316.68 for maybe a half hour's work. I was taken aback at the time, but since he had already brought his equipment in I went ahead. The following day I made the mistake of calling around to a couple of other plumbers and found the fees for this service to be considerably lower than what we were charged. Beware, even though they say there is no additional charges, it seems they've elevated their costs to include them. Now, I feel taken advantage of, especially during this difficult time of the pandemic. When you are on a lowered income because of the current situation these things really matter! It's my fault for not checking around first. read more

We needed plumber asap for toilet they came very quickly saved us motel bill the plumber Dave ha rvey was friendly and very efficient we could not be more pleased he solved our problem had another company out before and it was a hassle and did not give us good ad ice this time we felt respected and he seemed to care about our needs and did not try to upcharge us at all. The office when we called was caring efficient and very friendly I spoke to Christie after the job Roberta called to follow up and be sure we were pleased if you need help and need it right away and you want skilled friendly service call these company read more

I had a water leak and Mr. ROOTER was called out to fix it. Only bc my 1st choice couldn't get here for a week. So i had to get someone out sooner. So far no problems but they did tack on a $150 fee to work in a crawl space which I've never heard of.. I was not happy about that. One iota, but what are you gonna do when you need water to flush your toilets? Next time I will call a local business. They wouldnt let me have the warranty either bcuz they couldn't test my water pressure, even though I told them to. I was not happy about this. So these guys are way overpriced. The crawlspace fee is rediculous. read more

A great and professional company. Dylan was experienced and helped us sort through our original problem of a electric water heater element repair to a better solution to a new replacement water heater. We had a small issue when first starting up the new heater, but they made it right and got us running to our satisfaction -- recommended. read more

I called them to fix a leaky water heater, they came out and tried to get us to sign up for annual service plan and told me I needed to replace my water heater to the tune of over $3k. They tried to tell me they would, "bring it up to code." They did nothing to address my leaky water heater. They charged me $49. I then contacted a real plumber who fixed my leak for $110. Do not use these guys, they are only trying to see if they have a sucker on the line! read more

Mr Rooter Plumbing staff was extremely professional, courteous and followed thru with everything they said they would do. My issue was their price gouging for work done in the Sedona area... it turned out their quote was 4x higher than what I had it completed for the next day. $4400 for a 30 gallon water heater? I think not. read more

Nate from Mr. Rooter arrived early and was prompt and professional. We had a soft blockage in the sewer line the day before that cleared itself out. He still offered to put a camera down in the pipe to see what was going on at no charge. The camera revealed a root that was the original cause of the blockage. Nate gave us a couple of options and a quote to solve the problem. He did not have the hydro jet in his van, but let us know he could have someone come out right away to clear the root. Great service. read more

We were given an estimate which was for the worst case scenario. The job turned out to be much easier, probably best case scenario. No adjustment was made. We could have hired a plumber at $200/hour and ended up at a better price. The problem was fixed but way too expensive. I sent them a message with my concerns and never heard back. I will not use again. read more

People are hard on these folks, and I understand why. They sent a friendly guy and he got there fast. He snaked it ($163) and offered to do a "hydro-flush" when that didn't work for $800. I passed and did some checking. Turns out that would have done no good as there was a break in the line, which he would have found if he sent a camera down. Use RotoRooter in Cornville - they are good guys. read more