Absolutely fantastic to deal with! Our water heater started leaking and flooded the garage. Left a…read morevoicemail, Ron promptly returned the call, sent Denton, fixed the problem. Total time involved in the entire process was just a hair under 12 hours. I mean come on, that's service! And realistically it would have been way under 12 hours if I hadn't had additional issues that yes I was aware of and yes he picked up on instantly. So he ended up having to go to the plumbing supply house and turn off the water at the street, both of which were not necessary if he was only doing what I initially asked for. But no! He said "absolutely I can fix that" and ended up staying until around 7pm. 100% recommend Arvin's! Attaching pics not because you care about my water heater but because you can tell by looking at someone's work that they genuinely love what they do and want to be awesome at it.

Very professional and knowledgeable Tech showed up at the exact time quoted. Made smart…read morerecommendations and quickly completed the work. Highly recommended!

We called with a time sensitive issue that sounded daunting and he jumped on it quickly and solved…read morethe problem

Great work! He was very professional, knowledgeable and pleasant. He even came out on a Sunday bc…read morewe had a bad leak! He saved us lots of time and money and was willing to do anything to help! We will use him EVERY TIME!! Thanks so much!!

Chris Plumbing promptly helped me solve my issue & the service was exceptional. I feel we received…read moregood value today and I learned a thing or two. Would recommend.

The customer service, quality and value was excellent. Chris's explanation of the process and…read moretimeline was easy to understand and follow I would recommend him to friends and family.

Replaced a hot water heater. Fair price, fast, easy to work with, very punctual. I would definitely…read morework with them again.

James was great! My property is in East Nashville and I have a Toto Toilet that can be sensitive…read more James popped in and helped tighten the Toto, and showed me how to adjust if there is an issue. He was on time, helpful, and super professional. Will use them in the future! Thanks so much

2 guys showed up to identify and repair my problem with 2 Rinnai hot water heaters. They looked at…read morethe machines, saw no codes and said the machines are fine and there is another problem that they don't fix because they don't do plumbing. They suggested what the problem might be, were wrong (as shown by subsequent events) and left after about 10/15 minutes leaving me a $125 bill. I wouldn't use them again.

Unless you're super proactive and change it while it's still young and fresh, your water heater is…read moregoing to die when it's inconvenient. You're not a handyman? You don't install hot water heaters as a career or side business? Then start making those calls, my friend, and the first one is going to be to The Hot Water Heater Pros. Sure, I made the calls Lee and that smiling Hiller (side note: I'm a serious Hiller fan and they've replaced a water heater for me in the past), but the HWHP team was faster and more affordable. They were quick to respond, not pushy with an upsell, etc. it was really a "what'cha got now" and "here's what we install for X" conversation. Get hot water back in your life faster and more affordably...call The Hot Water Heater Pro

Was very professional and on time and thorough. Keep in mind they don't take credit cards but…read morehighly recommend.

We've used Jack Ward on two occasions and both went swimmingly! For the latest visit, they were…read moreextremely communicative. They took down as much information as possible to understand the situation. Then the plumber called and talked through it some more. He kept us updated on his arrival. When he was working to fix the problem, he talked through what was happening and how he was going to fix it. We're about three weeks out of the issue and *knocking on wood* everything is working as expected. Overall, we were very happy with their customer service and work!

I cancelled this appointment and they still came. They were messing with my equipment and denied…read moredoing so but backpedaled when I told them I have everything on camera (which I do) Smh. Dishonesty from the gate. Dodged a bullet there imo. Obviously. And he confused an electrical outlet as something to do w my sewer pump. Smh. Thank god I cancelled. Oh wait they came anyway I Wow. Great response. I did cancel via text. It delivered. Not my fault you didn't acknowledge it. But that's not the issue to me. Coming and messing with the equipment and denying it when I called until I advised them it's on camera. Str8 out lies. Ask him about the electrical box. I have everything on camera showing him where he doesn't belong in my back yard messing with equipment he shouldn't have touched. He should have left when no one answered the FRONT door. I stead he went into my backyard. Nope and lying to me then telling me have a blessed day. To me that's demons talking

We had a major water leak in our front yard (49 year old, original to the house pipes). We were…read morenotified by the water company of excessive use for Jan/early February. We scheduled 3 estimates- 2 were done. Went with this company. They were knowledgeable, explained everything that would need to be done, fair prices, itemized estimate, very professional. We found out about the leak on a Wednesday. They arrived early on Monday and completed the work the same day. Very pleased with the service and the work.

What I look for in any repair service is honesty and fair pricing. Feel like I got both here.read more

Even though I explained to the person answering the phone that we needed a camera, they sent a…read moretechnician without one. Then, 2 hours later when the tech with the camera came. he only had a large camera so we were not able to completely...

Great family owned business always listens to the problem at hand and then provides a solution with…read moresuperfast service

Ace completely took advantage of my neighbor, they charged an 85 year old woman 1800 to install a…read more$500 water heater, they were there about 2-2.5 hours. Ace should be ashamed of themselves!!!!! plus they broke the law they charged her to use a credit card, this is illegal u cannot charge money on money unless you are a financial institution. That is federal law. Do not use or trust Ace extremely unethica.

Fantastic service. Jamison was at my house within 30 minutes of me needing a plumber. Issue was…read moreresolved a few hours later. Highly recommend

Jamison was knowledgeable,friendly, and honest. Great service overall would recommend !read more