Mr. Rooter Plumbing was called to address two issues: a clogged kitchen sink and a partial main…read moresewer line clog. I was told that clearing the main line would resolve the kitchen sink problem as well. Before leaving, the technician only briefly tested the kitchen sink and then informed me that the sink issue would actually require approximately **$6,000** in additional work. I was asked whether I wanted to schedule that work, but I declined at that time. After they left, the kitchen sink was still completely clogged. I called the following morning to report that the original problem had not been resolved. Kyle Grissom told me that they do not warranty their drain cleaning work and stated that the only way to fix the kitchen sink was to proceed with the approximately $6,000 repair they had recommended. I found that response extremely disappointing. A customer should reasonably expect that if a company is hired to clear a clogged kitchen sink, the sink will actually be functioning when the job is complete. Instead, I paid for a service that did not resolve the original issue and was immediately directed toward a much more expensive repair. Later that week, I hired Hiller Plumbing. They successfully cleared the kitchen sink clog for less than **$500**, without performing the extensive repair Mr. Rooter insisted was necessary. Based on my experience, I cannot recommend Mr. Rooter Plumbing. If you live in the greater Nashville area, I would recommend looking at other established plumbing companies that stand behind their work.

I don't usually write reviews, but felt like I had to after my experience with Mr. Rooter. I booked…read morean appointment and was given a 4-hour time window. With only 30 minutes left in that window, I got a call saying they wouldn't make it. Frustrating, but I rescheduled for two days later. When the next appointment rolled around, no one showed up at all. I had to call them myself to get an update, only to be told again that they weren't coming. No apology or reasoning. At this point, I can't comment on the quality of their actual work because you'll have to get them to show up first.

We had Jeremy come out and add an outlet outside and add a surge protection to the entire house…read more Very efficient and patient to walk us through everything. This is the 2nd time that we have used Mr. Electric and we have been more than happy both times.

over priced and owner is not friendly. They try to up sell on items that are not needed. The price…read moreof changing an outlet is at least $200 more than another quote I received.

Some window screens were not put back in the windows The…read morewindow sills don't look clean enough for the extra cost that was paid

Great job by Keith and his co-worker did excellent work Camden is a great guy (the owner) he makes…read moresure it's done right. Did many windows,tracks,and screens I'll see them in 6mo thanks Guys

#thankyouThursday I'm choosing JC Mechanical for my thankful Thursday post. This company goes…read moreabove and beyond every single time. It's a family business. The owner is a veteran and his wife, who answers the phone, is a school bus driver. Their son is also part of the staff and is just as responsible and respectful as his parents. They have a yearly membership, which is a great deal. They will clean your HVAC twice a year...and any additional service call is free. (You just have to pay for the parts.) #ThankYouThursday

I thought I was doing business with a company that had integrity but unfortunately not. I have paid…read morefor a Spring / Fall service and then sold my home prior to having the Fall service completed. My new home will not be built for a few months and JC Mechanical refused to carry over my Fall service to the following spring on my new home. So, I paid for 2 services and only received one due to their crappy customer service.

Our heating unit went out right before the frigid weather swept into the area. We called Smith's…read moreimmediately because of an excellent first experience with them a few years ago. They sent a professional service person within a few hours. He diagnosed the problem and followed through (quickly) on ordering the part we needed. The part arrived in a short time. This considerate repairman came back after dark, in the near-zero COLD weather to install the new breaker. We were using electric heaters and he wanted us to be safe and warm using our heating unit. I will call Smith's ANY TIME there is a heating/cooling problem. They are honest and very reasonably priced for the excellent services rendered.

Use to be amazing. But got to busy to take care of repeat customers. NO SHOW NO CALL 2 days in a…read morerow even after I called about the first one. Won't use him again. Now have to find someone else to fix the ac that they rigged to work until they returned. Not working, and didn't show.

Rick the manager was prompt in getting his guys out to help you the water damage. Artemis came…read morefirst his clean up of the damage to walls and floor was exceptional. There was any debris left. It was nicely prepped for the next phase. Alvin came to monitor the drying process and make sure the dehumidifiers were working properly and we were comfortable as possible with the noise and warmth of the drying process. I highly recommend this group with Paul Davis

Working with PD has been the absolute worse experience !…read more One delay after another . A 2 week simple job is now 4 months going . 5 weeks without use of entire downstairs .

Courteous, professional, and easy to understand what needed to happen. Also best prices in the area.read more

I cannot recommend Prodigy highly enough!! Last week, I had a mishap with a bottle of Metamucil and…read moremy kitchen sink, and Prodigy saved the day! The entire experience was great, top to bottom. My call was answered promptly, Mark (the owner of the company) patiently heard me explain my dilemma, and without judgment told me someone would be sent out to help within an hour. Not even 40 minutes later, Mark was at my door to asses the problem with my sink and garbage disposal. He wore shoe covers in my home, and kept all work areas clean and tidy. In minutes he had the problem fully diagnosed and had it all sorted out shortly after. He also gave me some recommendations for continuing garbage disposal maintenance. In the past, I've had repairmen be rude or ridicule for mistakes I've made with appliances, and this was the exact opposite experience. Thanks, Prodigy!

This company is amazing! From the lady who booked the appointment (same day service if scheduled…read morebefore 10 AM) to text message that technician was on his way to our 2:00 appointment, to the email copy of the invoice. Our technician Caleb was amazing and he diagnosed the problem immediately - great guy! I'm so glad I never paid for extended warranties on any of my appliances - this company is the best!

Easy to book an appointment, showed up on time, quickly assessed problem and got my washing machine…read moreback in working order.