We only use Lee Company for any home improvement project. They are awesome and very knowledgeable.read more

Lee Company advertises "straightforward pricing" and "no surprise fees," which implies customers…read moreshould receive clear, upfront estimates. When a long‑time customer only learns about a substantial diagnostic fee after the technician arrives, that's a breakdown in communication and not consistent with those promises. It's reasonable to expect to be told the full structure (dispatch + diagnostic + separate repair quote) during scheduling so you can make an informed decision. I usually don't write reviews, but I am compelled to write this review today. I had a scheduled appointment for somebody to take a look at my home regarding electrical switches that were no longer working. The technician did show up, and I acknowledged the $79 dispatch fee. He came in and took a few pictures and then came back to me and told me I needed to pay an additional $255 for him to be able to find out what's wrong. This approach seems so absurd and ridiculous. Lee Company has never done so in all seven years that I've used them. This is the first time, and I'm very disappointed. They could've been much better in their approach. This gimmick here allows them to pad their wallets with both $79 and $255 all at once. What doesn't make sense is that after charging me this amount they would then tell me what it would cost to repair it. What if they tell me that the cost to repair it is $1000? So now I'm out $255 plus $79 if I choose not to proceed. Instead of utilizing these gimmicks, would it not just make sense for them to simply tell people when they're making the appointments that it's not just a $79 fee for dispatch, it's $79 plus $255 for them to actually look at what's going on? It is just sad and disappointing. I think you all should know before you call Lee Company for any work that this is what they are now doing. When I told the technician that I was going to write this review, he said he would just not even charge me the $79, which I don't really care about. I'm happy to pay this stupid $79, but I am so disappointed because it's a waste of my time. They could do better than that.

Replaced a hot water heater. Fair price, fast, easy to work with, very punctual. I would definitely…read morework with them again.

I'm usually pretty self sufficient when it comes to minor plumbing issues but know when it's time…read moreto call a pro. Got a very quick response to my inquiry. Sue sent James out same day. James was incredibly professional and easy to work with. He took the time to understand my issue and gather the full context of the situation to inform next best steps. He successfully fished out the foreign object my kids lovingly "sent to the ocean" (we're on septic lol) and had us back up and running in no time! Hope I never have to call again given that would mean I have issues but when/if I do, I won't call anyone else.

Absolutely fantastic to deal with! Our water heater started leaking and flooded the garage. Left a…read morevoicemail, Ron promptly returned the call, sent Denton, fixed the problem. Total time involved in the entire process was just a hair under 12 hours. I mean come on, that's service! And realistically it would have been way under 12 hours if I hadn't had additional issues that yes I was aware of and yes he picked up on instantly. So he ended up having to go to the plumbing supply house and turn off the water at the street, both of which were not necessary if he was only doing what I initially asked for. But no! He said "absolutely I can fix that" and ended up staying until around 7pm. 100% recommend Arvin's! Attaching pics not because you care about my water heater but because you can tell by looking at someone's work that they genuinely love what they do and want to be awesome at it.

Very honest, friendly, professional service. Arrived within the time window given, quick work,…read morecleaned up after themselves. Highly recommend!

Had my plumbing inspection, it went great. Would recommend Lee Company for the annual inspection…read moreservice. Plumbing, electrical, heating and air. All for $12 per month

Came promptly and fixed a problem using a part I purchased and could not figure out how to install.read more

Nothing says 'early Fall' like a clogged kitchen sink. Ah, home ownership. I'd been getting by with…read morea plunger and yelling at it when I'd had enough. I was an adult. I had an adult issue and I needed to solve in like an adult. By having someone else fix it. I know my strengths. I'm not very handy and I don't have the wherewithal to sit, watch, digest, and replicate YouTube videos. So, without much else to go on than knowing my need, I went on to the Jelps to look for a plumber. I found Tommy. I sent him an email and detailed my issue. He got back to me promptly, identified the issue, sent me an estimate, and a time he could show up to fix the problem. Easy. He showed up at exactly the time he said he would, introduced himself, went through the general niceties, and got to work in the kitchen. The problem was what he thought it was and he had the tools and replacement parts at the ready. It made it easy that parts, labor, time, etc. were all inclusive in the estimate. There were no surprise costs even when/if the problem could take a bit longer to fix than necessary. Tommy got me back to where I needed to be with a new part, reminder to send in the warranty, and a sink that was fully functional. He cleaned up all his mess and took it with him (rather than have me deal with the detritus. Years later, his card is still on top of my desk. I don't want to ever lose his contact.

Called him this morning to take a look out a few recessed lights I had that lost power. Came over…read moresame day and fixed within 45 minutes. Wish all repair services were this easy and timely!

Excellent communication. Prompt, timely service. Excellent value especially compared to many con…read moreartists posing as plumbers in this city. I would recommend Drain Core to anyone that likes properly working plumbing and great value.

Fast, reasonable, thorough and fair. Can't ask for much more. The big company is hired before bobby…read moredid a terrible job, but bobby fixed it right up

Everything that has ever been done for our home by P&G Service has been very well done quickly and…read moreat a fair price. Some months back I tried to contact P&G Service for a plumbing job but was informed that they no longer do residential work. That's a real shame. They went beyond expectations on previous work they did at our home. I would use them again in a heartbeat if they resumed residential work.

Surprised this company does not show up with any reviews, presently, on Yelp. Needed completely new…read moreA/C compressor/coil - due to the cost, asked for four bids from area contractors. Proctor and Graves bid came in at around HALF of other bids; yes, you heard that right HALF of other bids, but here's the real value on that. The HALF of other bids was on superior equipment/manufactor according to Consumer Reports. The HALF price was on an American Standard when other's were bidding double there cost on low-end GOODMAN systems. The work was done on time, with installers who were careful and courteous and the clean up and removal of old equipment was accomplished all within a span of a few hours. Anyone in or around the north and east side of Nashville would be well served to have this company bid your major A/C work. Oh, and let me add. Their service fee of $69? That's $20 LESS than the company I've used previously in the Gallatin/Hendersonville area.

Very good business. Came out right away and have cameras to check plumbing. Very courteous and…read moreknowledgeable and professional plumber.

From the owner: Mr. Rooter® Plumbing provides quality plumbing services in Mt. Juliet and surrounding areas. With…read more200+ locations and 50+ years in the business, Mr. Rooter is a name you can trust. If you are looking for a plumber near Mt. Juliet, you are in good hands with Mr. Rooter. With 24/7 live answering, we are available to help schedule your emergency plumbing service as soon as possible. Whether you are experiencing a sewer backup, leaking or frozen pipes, clogged drains, or you have no hot water and need water heater repair; you can count on us for prompt, reliable service. Call Mr. Rooter today for transparent prices and convenient scheduling.