I was fortunate to have Mom's Rides zsrvice. Had a medical appoinment while away from my hometown…read more I required transport to and from appointment which included traveling with my mither and dog. This ssrvice was on time dropped me at appointment then tookcare of my mother and dog till I was done. This service waited for my post operation appointment was done to take my family and I back to the hotel. Thank you for your support Mom's Rides... ment

Even though it says available 24/7 I don't recommend calling them. A last minute situation came up…read moreand I was trying to see if I could find a ride for the next day from palm desert to LA. Ubers were going for $236 and I was trying to see if I could get something cheaper. I saw Mom's Rides was available 24/7 so I figured I could give them a call since I needed to figure out a ride situation in less than 24 hours. I called around 10:53PM and she was nice over the phone telling me to send me send the addresses over so she can give me a quote. She recommended I look elsewhere if I'm looking for a cheaper ride so when I told her I would, she got upset with me and sent me this long message. Good luck to anyone asking for a quote!

We pre-ordered a cab from our home to PSP airport. Driver was right on time & very helpful with…read moreall our bags. He was friendly & provided great service! We were very pleased & would recommend this company.

Use Lyft instead. I ordered a cab for an early airport run the next day. Minnie showed up. I called…read morethey said they'd be late. Like 40 minutes late.

I observed a City Cab vehicle (car #321) parked in a designated handicap parking space while…read morewaiting for a passenger who was not disabled. The vehicle remained in the space even though the customer did not require accessible parking. Handicap spaces are limited and exist for people who genuinely need them. Using them for convenience, especially in a commercial vehicle, prevents individuals with mobility challenges from accessing the space. Taxi companies should ensure their drivers respect accessibility parking laws and community standards. I hope management addresses this with their drivers so these spaces remain available for those who rely on them. You have the time the incident happened, the area in which it happened... management can narrow down exactly who this customer was and call them because that customer will tell you that he is not handicapped and the store owner will also clearly tell you the customer was NOT HANDICAPPED your customer apologized for your driver behavior.

A driver of Desert City Cab cut us off after he was swerving in his own lane, likely on his phone…read more Then brake checked us, so we drove around him. Then he followed us to a public parking lot and was likely about to start a physical altercation. Will also be reporting to the police but please beware of this company and their drivers. 11:30AM Sept 23, 2023

My family and I had a disappointing experience with Cab #335 at approximately 9pm on June 18th,…read more2025. It was a ride from the Palm Springs Airport to our storage unit. The driver was obviously disappointed by the short distance ride after we provided the address saying, "this must be my lucky day". His driving bordered on reckless. He exceeded the speed limit, he tailgated and made aggressive lane changes. He made us feel unsafe throughout the short ride. At the end of the ride, I noticed the meter was not displayed and asked him the price. He retrieved an iPad or equivalent from the floor, typed something in and then displayed the price of $39.50. This was more than double the usual fare. He stated it was "because there was a minimum fare which he would have told us if we asked". I looked up the base fare which is $4 with an additional airport fee of $3.25. Based on the mileage of our trip, total fare should have come out to less than $18. This was not only unprofessional but bordered on predatory behavior. We are Palm Springs locals that try to utilize local businesses whenever possible, but will never be using City Cab again. I contacted the company last week, but have yet to hear a response. I strongly urge other to consider Uber or Lyft.

unreliable they keep moving arrival back. When I cancelled the dispatcher told me I was banned.read more

Called to get service and the operator sounded shocked that I was requesting their business, guy…read morehad a poor attitude and told me they did not have any vehicles available and quoted me an hour and 45 minutes. I understand that as a business you will only have enough resources available based on your work force. But between the shortness of the operator, the time I was quoted and the fact that it seemed like I was inconveniencing HIM by calling the number on the business card left at the bar I won't be calling them ever again. I tried to do small business to avoid using uber, Lyft but when someone doesn't want the business or drives business away because they aren't even apologetic and empathetic to the caller then maybe they should find another business to operate.

I needed a ride at 5 am and was told no one was as available. Near airport to home. Seems…read morerediculous for a car service

Tried to get a hold of for an estimate And never heard back…read more. So I went with another driver .

Jon is fantastic. Always on time and so considerate and helpful. I never worry about a prearranged…read moreride to the airport not showing up any more. He will get you to the airport no matter the time of day.

Sky ride is amazing. The drivers are friendly and the driver…read moreI used even came back later and took us to a restaurant. Great service.

How did I not know about this excellent service? And female owned! Top notch. Clean, timeliness…read moreperfect.

We took many rides and they all worked out well. It's expensive but your only choice so I advise to…read morerent a car in that area

This taxi service was awesome. I have used them several times. I am disabled I walk with a cane it…read moretakes me awhile to get situated.The drivers who have picked me and my family up were very attentive friendly peaceful and happy people and very helpful.... I could actually receive free rides from my medical service however the type of service that bumble bee taxi service provides is the best I'd rather pay and ride with decent happy people.. I hope they reopen again soon...

My girlfriends and I had a trip to Joshua Tree last weekend and booked a car service for our…read moreSaturday evening from our hotel to dinner and hot springs. Firstly, Road Runner and 4 Aces cab company work under the same dispatch so they had us communicating with both which was very confusing. I would never recommend either after our horrific experience last weekend. At our initial pickup the driver was over 20 minutes late and we missed our dinner reservation. He also didn't have a car that suited our party. He subbed out a van that did not fit all five of us with seatbelts. And when we expressed our concern to the driver himself, he laughed and said good luck getting an Uber. We had had some wine at dinner otherwise we would have driven ourselves. After dinner at our second pickup they instead sent two cars but one of the drivers was completely unsafe speeding and smelled of alcohol. We called and asked for another driver for our final destination which they could not provide so we had to find additional transportation that cost us an added out of pocket expense. This is not a dependable or safe service. I would never use again.

Tim the driver was super friendly and very helpful. The fare was outrageously high but they are…read morebasically the only game in town

In the US, Australia, and NZ, we've had good response from Uber and we relied on it! While in…read moreLondon, not so good!! The driver was NOT at the pickup location indicated but on an obscure side street and we were charged a cancellation fee (later reversed). Again in Montreal, QC, there was an UBER sign on the entrance to our Cruise Terminal. We waited with three other couples that WERE picked up, but we were left behind! Come to find out our driver was "waiting" almost a MILE away! We are 78 and 87 yrs old...not walking that far! Again, a cancellation fee...NOT reversed. MORAL: Sometimes a TAXI is really the ONLY way to make a decent transfer.... Sorry UBER, we'll be thinking twice in the future....

This is absolutely terrible. An Uber driver stole my phone, and then Uber banned me from the app so…read moreI couldn't even contact them to get it back. On top of that, they overcharge me constantly. Every time I've complained, they insist there was no overcharge, but money has disappeared from my account. They'll even show me a receipt that says a charge was "voided," but the money is still gone. I've reported multiple times that my phone was stolen by an Uber driver, and nothing has been done. Can you believe that an Uber driver actually stole my phone? It's wild.