Excellent customer service, fixed a leaky valve stem for free! Great group of guys who show…read moreprofessionalism! Would give 6 stars if I could!

To start Noah and his staff are great, very pleasant, and knowledgeable…read more I had originally purchased Cooper tires. I had an issue with them not being incompatible with my vehicle 2019 Subaru Legacy (not Discount tire or Noah's wrong doing) My frustration was with no one telling me that i might feel the seam of the tire while driving until AFTER the purchase and install, which would have saved me MULTIPLE TRIPS back to the store and many hours both mine and store staff trying to correct. Overall Noah set me up with Continental DWS 06 which is smooth riding and quiet. He even saved me money in the end and corrected in system to reflect the changes. I am very grateful. HUGE shout out to Noah, and his team. Will absolutely be back

Pfefferle quickly got me back in my van after replacing a cv axle shaft. Easy to schedule, and the…read moreprice was right.

I have been going here since they opened. I have had them do oil changes, repairs and inspections…read more You cannot beat Chris's honesty either.

I had bad tires on my van .I had two new one's put on the rear. And two used tires put on the…read morefront and two weeks later I went back and got the other two new tires put on the front. Ludlow tire is a fair business .very respectful and professional ,Reasonable prices a great place to do business. I recommend anyone that needs used or new tires to go to Ludlow tire . u will b very satisfied .I know I am a very satisfied customer and I will always use them any time I need a tire or tires .thank u Ludlow tire I'll send anyone and everyone that needs a tire to u. Awesome place of business

fast service with quality tires. they ordered my tires and had them the next day. I liked their…read moreproduct so much I went back and got 2 more.

I came in for a simple alignment check and was told it would be about a 20-minute wait. Two hours…read morelater, I was still sitting there. During that time, I watched several people who came in after me (and who admitted they didn't have appointments) get taken back ahead of me. When I asked if someone had forgotten about me, I was told there were other appointments in front of me. I understand appointments take priority, but it doesn't make sense that walk-ins who arrived after me were still being seen before I was. At that point, I asked for my keys back. If I had been told up front that it would take two hours, I never would have waited. Giving customers unrealistic timeframes and failing to communicate is extremely frustrating and reflects poorly on customer service. Please be honest and transparent about wait times so people can make informed decisions instead of being left sitting and ignored.

Where the rubber literally meets the road!…read more I've purchased tires through a number of locations throughout the years. Tire Discounters has been my go-to tire place for several of the last years. Fair value and a great team to work with. When pricing tires, you'll find that they are very competitive but not only the cheapest. Also, I am not sure if they'll install tires purchased elsewhere. It's always best to call ahead if you need new tires. They can check stock and order if necessary and then get you on the schedule. I've always found their delivery and scheduling lead times to be very quick and efficient. I've dropped in for fixes on the fly. Sometimes, you will need to wait a few hours, so be prepared. Again, it's always best to call ahead. I've also noticed that they tend to over budget the wait times. I don't think I've ever waited as long as they originally estimated. Another bonus is the free tire refills. You're driving along - low tire pressure indicator comes across your dash - pull into the nearest Tire Discounters, and they'll fill you up and get you on your way. Would I go back? 100%. Tires aren't cheap, like any other auto maintenance. So it's probably not something you want to do. But, much like the dentist or going to work, it's something that needs to be done. Tire Discounters makes it as painless as possible. Update: Shortly after I posted this review, the Business Manager responded to my review. My Fifth Star has to really be earned. That type of attention, consideration, and appreciation of honest customer feedback is a sign of a Five Star Business in my book.

First time going there. The customer service was top notch! Kyle and Matt were very friendly and…read morehelpful! I went through in for an oil change, tire rotation and to have my breaks checked. I had a cabin filter on my passenger seat and I forgot to tell them but they put it in at no charge. I have a 2017 Toyota and walked out paying $77. I will need brakes my next oil change! Oh and they provide transportation home and back!!

Was able to quickly get service scheduled and the repair was very reasonable. Good quality service.read more

My elderly mom needed her rear tail lights replaced. She doesn't drive a lot and to save her some…read moremoney I purchased a pair of aftermarket assemblies. I spoke with Darrell explaining I am in California and I just want it to be as simple and painless as possible. He took time to speak with me, even though it was a Saturday, and I know he had to be busy. Darrell was so kind and caring about the whole situation and my mom's needs. Still, I called that morning just to make sure and spoke to Josh. He was equally caring and kind. He simply said, "don't you worry about a thing. We have her taken care of"-and they did. I spoke to my mom after and she was over the moon with how amazing they were and how they took care of her. It was truly a weight lifted off her shoulders. Absolutely recommend Big O and Darrell and Josh. Cannot thank these guys enough!

Quoted $500 for brakes and rotors all the way around, final bill was over $900 and they only…read morereplaced the rear and still had pulsating due to front rotors needing replacing. First and last time I do business with them.

Our maintenance required light was on in our minivan, dropped it off to Pfefferly for an oil change…read moreand confirm there was no other issues. They had everything replaced in no time at all. Love having a trustworthy locally owned & operated company that provides quality service in a timely manner.

I have been a customer for more years (and vehicles) than I care to remember and have always been…read morepleased with the work and customer service Pfefferle has provided with both generations of owners. No gimmicks, just the straight story on your vehicle's issues. They will let you know what needs immediate attention and what will need to be done in the near future so you can plan. Team Pfefferle has helped me keep one of my Jeeps rolling for over 250K miles.

Incredible staff. I was in desperate need of a repair and was two hours away from home. The staff…read morewent out of their way to really help me. I will forever be thankful for their help and kindness. I reopened my yelp app after many years just to express my gratitude towards this department.

I have a 2022 Ford edge. They were the only ones to change the oil in it. The last time I went and…read morefor an oil change they didn't put the panel back on. They said it was because some of the screws were incorrect. Well, they were the only ones that had touched it. So today I went in for an oil change somewhere else. They also said that two of the holding screws were stripped because somebody used the wrong size socket on it. I will never go back to this Walmart location. I'm done.

I was in a bind with a flat tire 38 miles from home, on a Sunday. This awesome shop is open seven…read moredays! A friend at church fortunately had one of those portable inflation doodads, and filled the tire so I was able to head straight to Goodyear. Adam, the service manager, greeted me very cheerfully and I explained my situation, including that I couldn't just leave the car and come back due to the distance. He put me very much at ease (as you can imagine I was pretty frazzled), got my info right away and summoned a technician to take my car to the work area. I was able to relax in air conditioned comfort and even got a free cup of coffee while waiting. Before long, it was announced that the culprit was a leaking valve, which they promptly fixed. It was $25. They also checked/filled the other tires. A couple of people came in to pick up their cars while I was waiting and several phone calls came in. I noticed the high level of customer care that Adam showed to everyone he was dealing with, including me. I have a feeling this is a very high quality operation for purchase of tires as well and they also do other types of auto work. Recommended.

I was disappointed with my recent experience at this Goodyear location. I brought my vehicle in…read morebecause of a nail in my tire. Before removing the nail, the technician did not come to me to explain what they found or ask for my approval. I would have appreciated being shown the nail and having the repair options explained before any work was done. After the service, I asked where the nail was because I wanted proof of what had been removed from my tire. I was told they didn't have it and there was nothing they could show me. That left me feeling frustrated because I had no way to verify what had been found or removed. I also felt like the focus quickly shifted to recommending that I replace all four tires. While I understand that AWD vehicles sometimes require replacing multiple tires depending on tread depth differences, I felt pressured instead of being given a clear explanation with measurements and options. I would have appreciated seeing the tread depth readings and understanding why they believed all four tires needed replacement. As a Deaf customer, I expect to be treated with the same honesty, respect, and clear communication as any other customer. Please don't talk down to Deaf customers or try to smooth things over instead of providing straightforward information. Clear explanations, transparency, and respect go a long way. I also believe one of the employees would benefit from additional training in customer service, communication, and disability awareness. Because of this experience, I decided to take my business to a local family-owned tire shop instead. They explained everything clearly, showed me what they found, answered my questions, and did an excellent job. That experience reminded me how important honest communication and customer service really are.