They had me waiting 3 hours for to fix an air leak for one of my tires. The slowest tire discounters I've ever been to.

I came in for a simple alignment check and was told it would be about a 20-minute wait. Two hours later, I was still sitting there. During that time, I watched several people who came in after me (and who admitted they didn't have appointments) get taken back ahead of me. When I asked if someone had forgotten about me, I was told there were other appointments in front of me. I understand appointments take priority, but it doesn't make sense that walk-ins who arrived after me were still being seen before I was. At that point, I asked for my keys back. If I had been told up front that it would take two hours, I never would have waited. Giving customers unrealistic timeframes and failing to communicate is extremely frustrating and reflects poorly on customer service. Please be honest and transparent about wait times so people can make informed decisions instead of being left sitting and ignored. read more

They suck they don't know what they are doing. I paid 2 grand for 10ply tires on my brand new duramax 2500 tires are chunking off only 4k miles on tires I bought road hazard the whole deal. They won't replace anything without me paying them. I am highly considering getting my lawyer involved I have two kids under two years old and now my truck isn't safe. They cannot align anything worth shit. And the young kids working there went for a joyride in my tuned diesel l5p and did a burnout right in front of me. Do not go here next time I go in for my replacement they're paying for everything as my lawyer has described. Sold me defective tires. 0 stars these people DO NOT CARE read more

Where the rubber literally meets the road! I've purchased tires through a number of locations throughout the years. Tire Discounters has been my go-to tire place for several of the last years. Fair value and a great team to work with. When pricing tires, you'll find that they are very competitive but not only the cheapest. Also, I am not sure if they'll install tires purchased elsewhere. It's always best to call ahead if you need new tires. They can check stock and order if necessary and then get you on the schedule. I've always found their delivery and scheduling lead times to be very quick and efficient. I've dropped in for fixes on the fly. Sometimes, you will need to wait a few hours, so be prepared. Again, it's always best to call ahead. I've also noticed that they tend to over budget the wait times. I don't think I've ever waited as long as they originally estimated. Another bonus is the free tire refills. You're driving along - low tire pressure indicator comes across your dash - pull into the nearest Tire Discounters, and they'll fill you up and get you on your way. Would I go back? 100%. Tires aren't cheap, like any other auto maintenance. So it's probably not something you want to do. But, much like the dentist or going to work, it's something that needs to be done. Tire Discounters makes it as painless as possible. Update: Shortly after I posted this review, the Business Manager responded to my review. My Fifth Star has to really be earned. That type of attention, consideration, and appreciation of honest customer feedback is a sign of a Five Star Business in my book. read more

Tire Discounter service is usually good. This time though it was exceptionally great! The cost was fair but attention to detail was excellent. Awhile back I was involved in an accident. Even though repairs were made at a body shop they missed a bolt & pin connected to the tire rod. The technician noticed it immediately. Brought it to my attention & were able to fix. Fantastic work! read more

They said I needed about 4 things done on my car when I took it in for an oil change. Took my car to my mechanic and it only needed a front axle. Not the 4 things listed. Be aware and always get a 2nd opinion if something doesn't sound right. read more

I had a tire go flat on a Saturday, and I was near this Tire Discounters. (I'd been a happy customer many times before, primarily for tires for several vehicles). I walked through the door at 3:55 p.m., noticing they closed at 4 p.m. I expected to be turned away because it was so close to closing time. I waited as the friendly person at the desk talked to a customer, fielded a call from one of that customer's family members and resolved their issue, maybe 10-15 minutes past 4 p.m./closing time. Fully expecting to be turned away or told I'd need a new tire, they instead took my car and repaired the flat... for $0! Love this location. (I've had bad experiences with other TD locations and crews in the past but now I am loyal to this location and this crew). read more

Four new tires and an alignment. Zach and his crew did a great job and finished it when they told me they would. This is not the first set I've bought here over the years, They have always been worth the price. read more

I went in to get my brakes repaired and they were able to do them the same day! The manager was terrific and he explained everything to me so that I knew exactly what might need to be done to my rotors and brakes. I always get my tires from them and they've always given me a good deal! As a woman, I've never been oversold on products or work that I don't need just because I don't know about cars. They're trustworthy!! read more

Took my car in for an oil change, they told me I needed new front breaks and it needed to be done asap. Wanted to charge me 1k. Took it to another place for a second opinion and they said I still had 50% left. Shady place. read more

They got me in when they were booked full for a screw in my tire. Can't believe they worked me in within an hour. Great job manger and tire tech read more

So I go in thinking I need tires. The guy comes out checks my tires he says like they are good until another 5 to 10000 miles. He didn't want to sell me anything I didn't need to be sold. that's great business and I appreciate that so I will be back to get my tires changed here. read more

I had a bad tire leak and came in without an appointment on a busy day. They were able to squeeze me in the time window I needed. Manager Anthony, was extremely helpful and was able to repair the tire so I wouldn't have to buy a new one. Very honest guys!! One employee even gave me a ride to pick up my wallet that I had forgot. I will go back for new tires for sure when my cars needs them! read more

I've been doing business with Tire Discounters for atleast 15 years. The last couple have years the service has deminished tremendously. Came in two weeks ago to get a balance and rotation. First of all it took 2 hours, second as soon as I got on the road for my vacation I noticed the same steering wheel vibration ad before I took it in. It got even worse as we continued our trip. When I returned home I took it to the dealership for an oil change and the first thing the said before getting started was my lug nuts on the front two wheels are lose enough to take off by hand. Now I'm back to get the balance done again and I'm working on two hours again. It's not worth paying extra for all in on tires and getting this type off follow up service. Kind of feel like once they have you trapped they don't care any more. I'll order my tires off Tire Rack or from Costco next time. 2 hour tire rotations. read more

Tire Discounters - Free water fridge - Tires Near Me - Hamilton, Ohio

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I have a love affair with Tire Discounters. This one was great, just like the last one I was at. My car was making a sound for awhile I vaguely ignored. Then it started making a noise that was so terrible I couldn't possibly ignore it. I called them and they got me in the same day. I recommend calling first. There are so many locations. Just ask first. It's smart. I did have a pretty long wait. It's one of those things you just have to expect. They take you back and show you your car and explain to you what's wrong and what they're going to do and how much it will cost. Everyone is very nice and helpful. My one complaint? The layout of the waiting area. That place drains my phone so fast and there's no way to sit next to an outlet. I said something about my phone dying when I was paying and the fellow I was paying said he had a charger behind the desk I could have used. Which was nice. But I had my own charger. I bet a lot of people have a similar problem. Even with a drained phone, I can now turn and stop safely, so it's a win. Hurray! read more

I had a wonderful experience with this store. The general manager, JR, is truly a fair and honest person. The technicians here were able to fix a problem with the sensor in my tire after Monro Muffler installed a faulty one. All the employees were friendly and I can't wait to come back for all my car needs. Don't waste your time anywhere else. read more

These dudes at this location are the best people I've ever dealt with. James the manager sets the tone. Honest, fair, fast. Many business's could learn a lesson from how they handle and treat people. A+ all the way around. read more

We have had three different tires punctured in 2 months. These guys have fixed them all within a reasonable amount of time and for a decent price. Thank you! The new management is doing a great job! read more

Great service and fast, friendly technicians quickly diagnosed my suspension problem. Fixed it the same day...actually in less than a few hours and I was able to pick it up at closing. read more

Value - yes. Customer service - outstanding!!! I choice where I do business and service is the deciding factor for me. I can buy tires anywhere. However, the team at this Tire Discounters makes any problem bearable! I highly recommend Tire Discounters! read more

Great service. I came in with no idea of what I wanted to put on my classic BMW. Matt was so helpful and worked with me throughout the whole process. He went out of his way to retrofit a few minor adjustments at NO charge. read more