Woke up to a bunch of texts from my wife saying that she needed a new tire. I work nights so we hardly pass each other at times. While I do appreciate Mr. Tire filling the air on her tire "on the house".... They told her she needed a new tire, it has a nail in the sidewall, and it couldn't be repaired. I looked at the sidewall inside and out of the tire for a good 10 minutes, only to find I was wasting my time. There was a screw in the tread of the tire. If the only way you get business is doing a courtesy tire pressure correction and lying to people you should probably find some other profession. read more

Mr. Tire Auto Service Centers - Screw in tire - Tires Near Me - Newton, North Carolina

Monday, Nov 3, 2025 WARNING*WARNING. STAY AWAY. RUN. HIDE. FROM: MR.TIRE at 2323 Northwest Blvd. Newton, NC 28658. Tel # (828) 464-2434. Two female family members recently went into Mr. Tire in Newton, Catawba County, NC, to have her newly purchased battery from a different retailer get installed. The battery compartment in her vehicle is located behind the front passenger's seat. It's around 15 minutes to swap on a bad day. On this vehicle, it's moving the floor mat, removing 2 screws from the cover to get to the battery, and unscrewing the battery safety crossbar that keeps it from moving. Disconnect the positive and negative cables. Removing the old battery, putting in the new one. Applying the battery gel that was also with the new battery and tightening the safety bar, cables, battery/ floor cover, and placing the floor mat over it. That's it!! "And for her to get a shocking bill of 100.00 dollars!!' Actually, it was for like $95.94. But still. This outrageous charge!? I then went back to Mr. Tire to speak to them. There were 2 guys at the counter. I was only dealing with one of them. The other one was sitting to the side. Looking uninterested in our conversation. I first asked if they offer any military discount. He said NO! While I'm talking. The other guy sitting to the right side goes back to the garage area and quickly calls his assistant manager, James Simmons, and gossips about what's going on. Very unprofessional. It looked more like when a baby goes to mommy and cries that the other kids are touching his toys! So, while the guy I'm dealing with is talking to (so-called "not-ready-for-prime-time supervising", James Simmons), his boss. His boss already knew what was going on and said, "That was the price", "There's nothing he can do about it", etc., etc. They weren't willing to work something out, meet halfway, 'NOTHING'. They were happy and thrilled to have been able to take advantage of 2 vulnerable ladies, who didn't know anything about cars, and didn't think that they would be ripped off. I would just recommend going to someone else. Where they will treat you with respect, decency, and most importantly, without, "Malicious Intent"! The staff here at Mr. Tire in Newton are unprofessional, ill-equipped to handle customers' complaints, issues, and/ or concerns. They don't give a damn about you! And to the so-called " make-believe I-will-pray-for-you " assistance manager, James Simmons. I hope you're able to sleep at night knowing what you're doing to the innocent people who walk into Mr. Tire, thinking they'll be treated fairly and charged a decent price. You and your goons, sadly to say, didn't just cross the line. "You erase it"! Pat yourself on the back, why don't you? NOT AN UNSATISFIED CUSTOMER. NO! I JUST PITY ALL OF YOU FOR YOUR LOW, LOW STANDARDS. AND WHAT YOU DO TO YOUR CUSTOMERS! read more

I sent my SUV for an oil change with a family member. They changed the oil but they also rotated the tires without it being asked for. Jacob told my family member that is what I had done on my last visit. WE DID NOT ASK FOR THE TIRES TO BE ROTATED AND THEY DID IT ANYWAY. Jacob told my family member that I needed new brakes as well. I just had bew brakes and rotors put on a month prior. Jacob is scamming people. I no longer go there and no longer take my company cars there because of him. Mr. Tire, this jerk is ruining your Newton business. People please use another company until they get rid of him. read more

I was verbally quoted a price($300-350)and after the service was completed it was almost triple the quote($800). After explaining to them what the manager quoted me they reduced it to $600 but only after I said I would pay $500. I have never had an issue with any Mr. Tire. This place is ridiculous. Get a quote in writing because they will not stand by their verbal quote. Apparently they thought I was going to leave without paying. I asked for my keys to get another form of payment and the guy unlocked my car for me even though I left my phone and debit card on the counter. Go to Hickory or Granite Falls, stay away from Newton. read more

I was in a real bind when my tire started going flat on my way to work. Pulled into Mr. Tire on 321 in Newton, just because they were the closest place. Fully expected to get burned on price, or pushed to buy a new tire, especially since I'm female. Instead, I got quick and friendly service. (and the drill bit that they found stuck in the tire!) They did the repair right away for only $22, and I was on my way in minutes. Couldn't ask for better service! read more