Another great experience at Honest-1 Auto Care. They took the time to carefully inspect my Jeep and…read morewere incredibly honest and professional throughout the process. They didn't try to sell me repairs I didn't need, which says a lot about their integrity. It's refreshing to find an auto shop that truly puts the customer first. Thank you for your honesty and excellent service!

Service was great here although I was hoping for a courtesy car while they worked on mine but they…read moredidn't have one available so they ordered me a Lyft which was great since I had to go back to work. The pricing here is ridiculous since they quoted me 4x what other places actually charged me. I had to call around to a few places to see what the average price would be to fix my blend door actuator. I ended up going to Midas and they charged me around $200 but honest1 gave me an estimate of way more I couldn't believe it. It is a convenient location and easy to make an appointment though so if you have the money for it then this place is for you but if you do not want to be overcharged Midas has always been great to me.

This place has a very good reputation with my neighbors. I went there to buy tires because of that…read more The price is high, but they seem to do a good job. Time will tell.

I called to make an appointment to get a tire taken off a car wheel and installed on s different…read morewheel to be put on the car. I was greeted and after getting the work order prepared I was told it should take no more than an hour. After 45 minutes my car was ready. The tire was installed on the new wheel and balanced and TPMS connected. The old wheel was placed in the trunk as requested. I was pleasantly surprised at the cost. Very reasonable.

This guy tried to convince me something was wrong with my car over the phone. I just wanted my…read morebattery changed and he was convinced it was a different "problem". It doesn't matter if it is a different problem if I still need my 4+ year old battery changed. He didn't care that it was old, he was convinced it was this other problem. He wouldn't even let me set up an appointment to get a new battery installed and instead referred me to youtube videos on this other problem that he was convinced my car had. Some of the worst customer service I have experienced and it was just over the phone. I couldn't imagine what it would be like in person. I would not go here.

We are not sure how this shop/guy gets any stars at all (unless those are friends and family). Is…read morenot in the shop after noon, basically hung up on me after finally calling back.

Thought I just needed to replace my Focus' spark plugs only to get under the hood and discover oil…read morehad completely flooded one of the housings out! I knew finding the source of the leak wasn't gonna be within my own capabilities, so searched repair places online and found Eric's Repair (with good reviews) nearby; gave them a call to schedule their soonest available opening. It was three days away, but from chatting with them over the phone, they sounded confident they'd be able to assist in the repair needed. Dropped her off as soon as they opened at 8AM on Friday. They'd let me know they were only open for a half day until noon, but they'd do their best to get everything diagnosed at the least prior to close. My husband dropped me off at work and by 930AM, I'd been sent a text and email with a link to the diagnosis (complete with pictures and detailed explanations) so I could authorize (or decline) the work. It also included the breakdown of cost for parts and labor required. It was really impressive! I've never had an auto repair place be so transparent and thorough! Everything looked reasonable, so I authorized the work and they got right to it, in fact they even had my car all fixed up before close! I wasn't able to go grab it because I had a late shift myself, but they were totally cool with housing her over the weekend inside their garage (which was especially kind since there was some inclement weather and I do keep her garaged). I was able to go in and pick up first thing Monday morning. I chose to pay there at the office, though there was an option available to pay via an online portal too. Their front office is super cute actually, with a toolchest coffee maker and an engine block table. Seemed decent if you needed to wait for a quick oil change or easy repair. Bathroom is available if needed too. I noticed right away while driving the short distance home that my baby is better. Better than expected even. She used to have a pretty significant engine rattle while idling and at certain RPMs between gears. That rattle is GONE, and it felt like she was gliding effortlessly down the road. These guys fixed a 5+ year old problem! I'm so grateful!! All the employees I interacted with during this seemed friendly and courteous. I can assuredly say that the next time I need an auto repair (which, admittedly, I hope isn't any time soon), I'll be coming back here again. Highly recommend these guys. They're doing it right in a day and age where not every place does.

Good shop! Honest and thorough, very thoughtful. Small business that's not willing to participate…read morein taking advantage of unknowledgeable customers

Always excellent. Our family mechanic for over 15 years. Trustworthy and fairly priced.read more

was referred by Beartown auto body for AC issue. diagnosed compressor 800 quote, told 3 hour…read morerepair, scheduled for 8 am appt, dropped off at 7;45am , no word still at 1:30 pm, called, told 1.5 more hours... (clearly put on back burner as i wasn't in their face). finally got the call at around 4pm... 3hour repair was 8 hours, THEN the charged A $29 FEE TO USE CREDIT CARD!!!!! now i doubt it was the compresssor since it's all about the GET! won't be back and definitely do not recommend.

Highly recommend!! I have nothing but good things to say about my experience with Bona pros. I…read moreworked to Tony in New Brighton. He was prompt to answer my questions and kept me informed throught the process. I felt like my vehicle was just as important as everyone else and you dont find that kind of service now a days. ​

I was in a bind and they saw me right away, got the minor, though super important, issue fixed…read morepromptly! I didn't get the service dude's name but he was very kind and I appreciated it so much! I'll be going back

Got a SOS call from my DIL. She discovered that she had a flat tire at her office near MSP…read more I offered to help. Got the tire off and looked on Yelp for a nearby Tire Repair shop. The first place I called asked if I could leave the tire and pick it up later that day. That didn't work for me. I called the next place, Big Johnson Tires, and was informed they could fix it right away. I popped over and met Mark. He was busy for a few minutes before he could help me but it wasn't a big deal. He set to work on my tire. The tire was off the rim in no time and the issue was blatantly obvious, a large piece of metal had pierced the tire. Mark removed the piece and quickly went through the steps to prep the hole, applied the patch and reinstalled the tire to the rim. All in all, I was at the shop for about 20 minutes. Mark changed me $30 for the repair and I was thrilled. I recommend Big Johnson Tires for tire repairs and any tire related needs. Good people with lots of experience and great service.

Well worth the effort to find his shop tucked into a small space. An old-time craftsman that takes…read morethe time to do something right at a reasonable cost. For a tire repair or a new set, give him your business.

Very friendly staff. I felt they took the time to explain what services my car will need in the…read morefuture and rated according to need. I felt the this company provides high quality service. This is now my place to go to for my car needs. The customer service was the best.

I made an appointment for an oil change. From when I scheduled the appointment to the guys who…read morechecked me in, were all very friendly and helpful. What I appreciated most was that they didn't try to tell or sell me anything I didn't need. They were reasonably priced and honest. Those Qualities are invaluable, especially in a mechanic! They earned my future business!