Neil is the man! I…read moreneeded new Bosch wiper blades for my Volvo and after a huge go-around with my dealership, I decided it wasn't worth the aggravation and I would look elsewhere. Did a search for nearby stores selling Bosch, and not only is O'Reilly's nearby BUT they will install them for you! Neil was near the door when I walked in, he saw me carrying one of my wipers and asked right away how he could help. He gave me a few options and he had his coat on to head outdoors (on this freezing morning) before I could even get my wallet back in my purse. A couple of minutes later, I was driving off with my new wiper blades, zero stress and a new place to shop for anything auto-related.

After calling numerous auto shops and not being met with any urgency or accommodation I was able to…read morewalk in here for a battery change and engine check. They went out of their way to double check everything for me and replace the battery in a timely manner. I never want to have to go anywhere else. Highly recommend the crew and the service here!

Not my favourite thing to do, to go to auto part stores…read more But, I've come here several times and I have to say the guys behind the counters/registers are superb. They actually go out of their way to help me out when I need that little bit of help. Several times that they actually come out with me, check under the hood and help me fix the little things that need fixin' Great place and superb service!

The guys pumping gas were extremely rude, and I will never give them my business again. They spoke…read moretheir native language in front of me. They would not make eye contact with me and they were even more upset when I told them to stop killing my tank. Never again will I give them my business.

They go above and beyond. My partner purchased wiper blades from here. It is by far the best…read moreexperience we have had at an Autozone location.

I've had a car for over 60 years and have used AutoZone off and on for parts buying parts…read more. However, recently, have been so impressed with AutoZone as a company, primarily because of the assistance and customer service of Brandon A. He is not only professional and of great assistance in knowing the product line, but also in installing them. He is kind and unpatronizing and patient. When something is not available or not appropriate, he is able to provide answers or will take the time to look up what might work. Brings a great degree of excellence, customer service, and more importantly, knows how to engage customers to consider things that they might not know. But I am also impressed with his ability to get along with his colleagues, assist them when needed, and his knowledge of AutoZone's offerings. He alerted me to the reward service and how to use AutoZone. A real asset to the company and this store. I hope he has a long history with AutoZone. His management, customer service, and knowledge about parts and alternatives are the best I have seen in sales of auto parts . I look forward to being a steady customer of this AutoZone just for his service alone. He certainly rates among the top service people I have encountered in many retail industries as well as seems to have a sense of integrity, knowledge of finance and product lines! Good work, AutoZone - Brandon is a keeper and will add tremendous value to you. I'm a new dedicated and satisfied customer! Jacquie Kay

I can't recommend this location enough. I went in looking for a specific product and Stephanie and…read moreRyan went well out of their way to help me. I was shocked to be honest at the length they went to in order to find me the product I needed. It's hard to find great customer service like this these days, so thank you both!!

Ordered a rear wiper online and the service was fast and so friendly. Wendell was great, very…read morehelpful and knowledgeable. Will definitely be back.

I needed a new set of wiper blades. It was hard looking between the raindrops on my windshield. I…read morewent in and gave my car model and year to the man behind the counter. He told me the size. After I checked out, he even came out to my car and installed it. You can't beat that for customer service. I bc will return when I need something for my car.

Location wise, this is a great spot, as it's right across from the Arsenal yard and at the…read moreentranceway for Storrow Drive into Boston. It has all the essentials you'll need to do basic repairs to your car, and if you have more in-depth work and parts are needed , you can always call ahead and they will see if they have it in stock. Should they not have the particular part you need, they will be more than happy to get that part for you from another one of their locations. They always have specials going on for oil changes, 5 quarts of oil and a filter for your car can be bought in a bundle, saving you somewhere between $8 to $10. The reason for my visit today was to change the oil to my car. Being that I regularly change my own oil, I knew the exact filter model I needed and oil type for my car. Unfortunately, today it seemed like there was not a lot of inventory on the shelves, as a good part of the shelf was empty of oil filters. I went to the front desk to try to see if there were any additional stock outback. I was greeted with a staff member who was eager to help, but with English being his second language, we were having some issues communicating back-and-forth. We were eventually able to pull up a list of inventory of filters that would be compatible for my car that should be in stock in the store. (Said it had that "one" in stock, but no where to be found) After literally going through each row and looking at each box, I was finally able to find that "ONE" filter that would fit my car. (It was mis placed....off course) The staff did his best to help and tried to seek alternative makes of the filter for my car and went as far as trying to find other locations that would have the filter. Definitely I suggest that if you are planning to do any type of repairs to your car, always call ahead to see if they have the parts you need in stock before you make the drive over there. Something even as simple as an oil change can become rather bothersome if you go there and realize they don't have that oil filter.

Great for all your auto part needs. Always a fast response and the parts are usually delivered the…read moresame day. Pricing is very fair. If you need a parts supplier Wilson Family Auto Parts is highly recommended. I use them for everything!

Wilson Family Auto Parts has proven to be a company which takes pride in providing excellent…read moreservice, and making sure that a customers' order is filled correctly. Its a pleasure not to have to double-check orders which arrive at our establishment to be sure that the proper item has arrived, as has happened with our previous vendor. We look forward to a long-term relationship with Wilson Family Auto Parts, who also remits payment in a timely manner, without having to chase them for payment. Welcome aboard!!

I have known these guys for the greater part of 20 years. I have bought parts from them for the…read moregreater part of 15 years. They are very knowledgeable, and very honest. Sometimes, maybe a little too honest. I would not hesitate to recommend them for your automotive parts needs.

I came into get my battery replaced and Steve was extremely helpful. I had asked some car…read moremaintenance questions and he answered them thoroughly. I feel very confident in doing some simple car maintenance on my own since it seemed intimidating. A+ customer service and will be back again!

This is a great place to get anything vehicular related. Go see my man EDWIN who works here if you…read moreneed some excellent customer service !!! Keep up the good work.

It's a store where they'll bend backward to satisfy you! I…read morewas looking for a very specific type of grease, hard to find (EP 00 Semi Fluid) but Napa Auto Parts and specifically John and his team did everything they could. John went well above the call of duty, and did it with warmth, professionalism and a huge smile. I came for "just" a quart of grease, but I will surely come back. I strongly encourage you to pay them a visit, it's a store like they don't make them anymore. Thank you John!

Very kind people here…read more I came in with a naive thought about car battery price. They kindly explained that average market price is now higher and offered to match the online prices elsewhere. (Most places would have scorned at my ignorance by now.) Then I asked if I can borrow their tools to change the battery out in the parking lot, and they lent me the tools. After struggling with a heavy battery and rusty screws in the parking lot for 30min (I'm really inept with mechanical stuff), one of the guys ran out to check on me as it usually took only 5 min. He helped me (even when he didn't have to) with the screws and even carried the battery for me. Even though it's a auto parts retail store, the service they provide is amazing. I will not hesitate to go back to this store even without a discount. Note - the store is in the back so you can't see it from the street.

Ric Taylor was amazing at the following store:…read more 5621 Riverdale Road Store 9646 He did not know I was a MBA. Meaning, I truly appreciated that he opened the store a little early for the customers that were waiting outside. Also, he went the extra mile to find a product that I needed. Please consider "Ric" for promotion!

Came in to have them use the scanner to read codes on my car and didn't help me for 30 minutesread more