i sadly have to warn everyone that nissenbalm retired his used parts store i went there to get a new clutch but when i got there there was a sign saying he retired so the parts store is no longer avalible 1 star read more

Welcome to that side of Cambridge Street I like to call sketchville, that point just past the respectable businesses where I wouldn't want to meet any of the street prawlers on a dark night. But, I digress. The point is, that tucked among this shadiness is a helpful and affordable used car parts shop called Nissebaum's. They have everything and fix your car in a friendly, efficient way. Glad I found these guys. read more

As a nice bright honest Cambridge resident, I have to sadly warn anyone and everyone to avoid Nissenbaums. A year ago I took my prius there to get 4 used tires put on, that cost me $220 cash. I went there to support local business, I could have gone to a corporate tire company for the same price or less with 40k mile warranty. Turns out 6k miles later, one of the tires they put on was defective. 2 different mechanics went out of their way to tell me I had a dangerous unsafe cracking tire. They put it on the lift at their store to show me. I called Nissenbaums yesterday and told them they needed to replace a defective tire they put on a year ago, they said no problem come in tomorrow morning. This morning I went to Nissenbaums, the owner came outside and told me "it'll be $50 for a new tire, you had a 30 day warranty." - Nissenbaums sold me a used defective tire, they charged me for a new tire price and gave me effectively no warranty when any other establishment would give you 40k+ mile rated warranty - When told about the issue they told me to come in and never hinted at an additional cost - When I showed up with a defective tire, no customers in the parking lot or in the store at 10am, knowing full well a defective tire could mean a dangerous and expensive accident for me on the road, they said "that'll be $50, I'll be inside if you want that". - With basically no cost to him, with 75% of their tire inventory to be on their shelves in 30 days from now, he chose not to help me for safety or basic decency. The bottom line is this: When presented with an undisputed fact that he may have sold me a used tire that had almost no shelf life on it AND when my basic safety of the road and others was on the line, I was only offered $50 to have another used tire put on. That's immoral, unethical, and the people of Nissenbaums are low life degenerates that do not deserve your business and I have a hunch after ~100 years they may finally be heading out of business. They should be reported and please contact a local news station to do an expose' on them. read more

I think I was duped!!! Seriously! I called for a used part of an old car about an hour before I went there to pick it up. When I got there, the owner said it was sold and they do have a new one instead of an old used one which is what I wanted and willing to pay for. They internet would've been a cheaper option for a new part, but since I was there I ended up getting it out of convenience. 'Wonder if it's all in their plan. I CAN'T really vouch for that...but seem a bit sketchy, no? Word of advise! Make sure when you call for a specific part and if they say they have it, ask them to hold it for you...and if they can't....hmmmm....something to think about. Three stars because they were friendly and accessable. Good luck with your hunt! :) read more

This place is solid. It has a huge inventory, it's well organized, the prices are fair, and it's run by the nicest guy at the front desk. Great used auto parts/ organized junk yard and right in the city. Really cool front entry area too, with old engines and shiny classic truck fenders etc on display. I got a set of four used tires, rare size, here for a fair price and they have been perfect. You have to scope things out yourself to determine whether the quality of the used part is what you're looking for, but the owner(?) guy at the desk made it very clear that I shouldn't buy anything if I wasn't sure I loved them. Well, I love the tires....and i saved a couple hundred bucks not having gotten them new. They were an old brand that isn't around any more, but I was okay with that. If you know a little about what you're looking for, this is a great spot. Not cheap, but definitely fair prices, organized, and right near Inman square Cambridge. As for the previous negative reviews that kept me from coming here sooner...please...it's a used auto parts shop. If you haven't done your research to decide if you should instead just buy a cheap new aftermarket part online (sometimes that's the way to go) then you should probably just go to a full service repair shop! read more

Al Nissenbaum, the owner, is a super good guy. I needed a car transmission for a photography project. He asked me how much I was willing to spend and I told him. I picked out a Subaru transmission and differential . I asked "how much?" He quoted me a price that was 1/2 the amount I said I could spend. He is certainly not mercenary . I noticed that another respondent on this web site complained of seeing some pro-Israel literature in Al's office. The matter of Israel is one that reasonable people can differ about. The respondent's comments, which have nothing to do with auto parts, smack of anti-Semitism. read more

I found this website online when searching for a used sideview mirror for my car. I completed their parts search online and it said that they did have my part, new, for $57.94. I called and explained this to the man who promptly asked if I had been quoted a price. I knew then that trouble was brewing. After placing me on hold for 5 minutes, he came back and said that they did not have the part. They would have to order it from their other location and that the cost for a new one would be $75. I told him that this is not what the parts searcher online had given me. He said that the new one I saw listed was at another location and that he could have it for me in two days. I asked him why he was quoting me a price that was $20 more, he could not respond. I told him that it was ridiculous and that I would look elsewhere. Not ok to try and rip people off. read more

I came here to get a new tire about two months ago. I have a Toyota so they needed to use a special key that comes with the car to unlock the tires. I assumed they had returned it to the location in the storage part of the trunk. Unfortunately when I went to use it a month later to get my tires rotated, it wasn't there. I came back to the shop to inquire and all they could tell me was they didn't find one there. I now have to pay to get a new one from Toyota. read more

They asked $100 for a used and moderately scratched bumper cover, while a new one costs $60 online with free shipping.

Well organized, friendly, very approachable. Knew which used parts they had that I needed for my 95 honda accord and had the new parts for the used parts they didn't have. read more

I went to get a used tire so that I could save some money. While I was there I also asked them to install the wheel on my car and flip the wheels from front to back. This service costs $2.5 each tire at walmart. This guy happily give me a bill of $45 (yes, forty five!) for this service! When I told them about walmart prices, he states expressionless 'these are our prices". I asked them if they have listed it somewhere? "Nope. These prices came from my head. I would have told you if you would have asked me before" - was the response. VERY Fishy..... read more

What can I say? My 94 Chevy Suburban is now powered by Nissenbaum's !.. 6 months of trouble free operation on the used 350 TBI motor... Friendly staff, clean premisis... what more can you ask for? read more

These guys are FANTASTIC. Best car-related experience I've ever had. I blew my tire out, had been driving on a spare, and another tire had a bubble. I walked into Nissenbaum's this afternoon and told them I needed two tires. They took a look at my car, said they could help me no problem, and quoted me $150 ($60 per used tire and $15 per tire installation). When I accepted, they directed me to a big comfy couch where I read my book for about 15 minutes until it was done. Great experience, everyone was friendly and knowledgeable, and I was in and out under a half an hour. Also, I was very happy to find that I (a young female who clearly doesn't know much about her car) was given the exact same pricing as my male car-savvy friend who directed me there. 5 STARS! read more

This is a pretty good and well organized junk yard. Their prices are a little higher, but they go and get the part for you and hand it to you over a counter, where some of my other junkyard experiences have involved climbing all over rusty wrecks in order to find the part I was looking for already stripped. They are really friendly too. read more

Nissenbaum's was really helpful! I needed a used tire for a car I won't be driving for much longer. They charged me $30 for the tire and $15 for putting it on. They were friendly, quick, and very helpful. Definitely recommend! read more

I usually go to Hollands in Billerica for my parts. But this time I went to this place to get parts that I needed so that way it would save me a big trip. When I went there, they were extremely overpriced and the parts that they gave me were crap. Even my personal mechanic said that they were pretty bad. So I decided to return them to this place. The lady there said there's nothing wrong with this and I told her that my mechanic didn't recommend them. She got all mad and was shaking her head like it was my fault that the parts weren't in good condition. So I went to Hollands after and got the same parts and in better condition. AND THEY WERE CHEAPER!!!. These people in Nissenbaum's obviously don't care about the customer, they just care about money. Never coming here again. I should've just went to Hollands to begin with. read more

I was referred to call nissenbaums auto parts for a part for my car. I called and talked to Allen on Friday about 5:10 pm, I then picked up the part on Saturday i showed him the part i had and told him the part number i needed. Allen then said take this it came out of the same year car try it if it isnt the correct part bring it back. I brought it to my mechanic on the same day, Saturday he said it wasn't the corrrect part mine has autostick. Allen gave me a part that says without autostick. I called Allen back on Monday to see if he had the correct part with the autostick he said no just bring it back. I brought it back he said your warrantee ran out 40 minutes ago, I thought he was joking. He looked over at the part and said it wasn't theirs. I said of course it is thinking he was still joking. He just walked over to something on the floor kicked it and said our parts have writing on it. I said this is the exact part you gave me on saturday. There was also a paper attached to the part with a zip tie and i brought that back also. I could not even tell him that because he ignored me like i wasn't even there. Allen never gave me a chance he wouldn't even talk to me, like I was a ghost. I tried talking to someone else in the shop but they all ignore me. I said excuse me about eight times and was totally ignored in front of everyone there including the customers. The attached label matched the numbers on the part which also matches my receipt. This was the exact part he gave me. There was no writing on the actual part when he gave to me and I brought the exact part back the part never left my sight so now I'm out $80.00 and I have the wrong part. This is all within 3 days. I Never met anyone so rude in my life. My husband called him and tried to talk to him, he was just as rude and hung up on him a few times. He was the most verbally abusive, humiliating and intimidating cold hearted person I have ever met. My friend was outside the door with my granddaughter so I had to leave my friend was nervous and my granddaughter was crying because i was so upset. This was my worst experience ever. From what my husband was told Allen is the owner so that's it. But I did call the place that referred me and told them how horrible they were. My rating is ---- 0, also if your a female your out of luck they don't like you. They just want to lie to you to get your money, then treat you like you don't exist . read more