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    Mr Waterheater

    3.6 (41 reviews)
    Open 8:00 am - 4:00 pm

    Services - Mr Waterheater

    Plumbing inspection

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    Robin A.

    I woke to a tepid shower, I found my hot water tank was not working. Pilot was out. I called and within the hour a return call was given. Instead of charging me, a nice gentleman walked me through how to restart my pilot and get my water heater working. Great and wonderful service!

    New valves and copper lines
    Dan D.

    Found out we needed a new water heater and expansion tank. Called Mr Water Heater Saturday... they offered to come out that day... not emergency so scheduled for Monday. Initial quote was $1100 but final cost $1585 due to additional upgrades needed and explained. I am very happy and appears they did a great job. Both techs were super friendly and happy to answer any question. I recommend calling Mr Waterheater. Prod was 50 gallon gas State Commercial Grade

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    7 years ago

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    Review Highlights - Mr Waterheater

    Had a new water heater up and running less than 24 hours after contacting John at Mr.

    Mentioned in 3 reviews

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    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    3.4
    (30 reviews)

    Needed a leaking water line repaired. Joe came on time and promptly repaired the line. I'll always…read morecall Roto-Rooter in the future!

    Pittsburgh, PA area buyers beware of Roto-Rooter of Murrysville, PA. Just because a corporation has…read morean A+ rating with BBB, doesn't mean that you should do business with them without first reading the complaints on the BBB web site. (https://www.bbb.org/us/oh/cincinnati/profile/plumber/roto-rooter-0292-1922/complaints) BBB tells me there are things that organizations can do to up their BBB ratings... I wish I had known that and read some of the 540 complaints on the BBB web site. Roto-Rooter is charging me $3100.00 for incomplete work. After two no-shows with no notice, they started work on 3/19/21. They jackhammered a deep hole in my basement, removed the sewer trap, and fashioned a temporary connection between two cut pieces of sewer pipe. Original estimate was a 2-day job for $4839.00. After another no show with no notice, I gave up on them on 3/24 and asked for a bill for work completed. Then they added $1140.00 onto the bill from a quote dated 12 days after the first quote, saying it was part of the original job, for additional work that was never even attempted. And for that, they want $3100.00? THIS IS SHAMEFUL. 4/7/21 Update: A Customer Satisfaction Manager from RR HQ read my online complaint under Google Reviews. After filing a formal complaint with the Murrysville General Manager, and a reminder follow up, this Customer Satisfaction Manager was able to get Murrysville RR to assign a manager to review my complaint. This manager was able to cut my bill in half by dropping their profit on the job and billing me for only the labor cost of the work that had actually been done. He sincerely apologized, stating that this should never have dragged on so long, and that this is not the way they do business. He also promised to follow up with the job supervisor regarding multiple customer service failures that resulted in significant delays. This was an expensive lesson for me--one that I will never forget. I am awaiting the corrected bill so that I can pay it and move on.

    Brett's Plumbing

    Brett's Plumbing

    4.1
    (16 reviews)

    I'm surprised to see so many negative reviews because we have used Brett's several times and never…read morehad anything but positive experiences. In fact, one time we called him about an issue and instead of trying to get us to pay him quite a bit for a service, he told us we would be better off purchasing a certain thing and doing the repair on our own. I really appreciated that because many businesses try to up sell you at every opportunity. I find his pricing to be very reasonable and his work is always quality. He is really responsive when you call for appointments and can usually fit you in fairly quickly. His work was efficient and he made sure that everything he brought in used and the area he worked in were spotless before he left. We have had zero issues with any of the work he has done for us. I highly recommend him if you need a plumber in the Monroeville area/

    Brett charged $807 in Monroeville, PA, to install a piece of crap $99 Home Depot special, American…read moreStandard toilet, and it wouldn't flush. He adjusted it, but it never worked. Months of a no flush toilet. When I balked at the high cost of the toilet installation (It's WAY out of range), Brett told me if I couldn't afford it, then that's when I should sell my blood plasma. A plumber telling a customer to sell her blood to afford his cheap nonworking toilet. Let that flush through your mind before you call Brett. Recently, after many months, I finally replaced it. A Gerber toilet. Strong. Flushes every time. Aren't toilets supposed to do that? It cost half of what Brett charged. A Gerber is more expensive than an American Standard. How is that possible? It's possible when a service provider cares about customers, is honest, and kind, and won't look for an opportunity to take advantage of someone who can least afford to be taken advantage of. $807 for a faulty toilet. And an abominable insulting plumber.

    Kaleb's Kustom Plumbing

    Kaleb's Kustom Plumbing

    4.0
    (16 reviews)

    Awesome service and timeliness. Could not had a more pleasurable experience. We will use again if…read moreneeded.

    I originally posted the following review about a month ago. After I posted it, I was contacted by…read morethe company begging me to remove my review and they would work with me to solve my problem. Against my better judgement, as well as Yelp itself telling me I should not remove the review, I went ahead and removed it. Well, no solution to my problem was ever presented and the issue(s) listed below still remain. No matter what happens from this point forward, I will not remove this review again! Below is my original review. I've thought long and hard about writing this review. This winter I had my main drain clog about 2 days before the big snowfall, during that vicious cold snap we had. Once the snow was finished and my crawl space was able to be accessed, I called Kaleb as I'm also a veteran. He came and tried to snake it, to no avail. He also commented that my crawl space was the cleanest he has seen. After not getting the main line opened with a snake, he said the only option is to "hydrojet" my line and that would free up any clog I had. He also said that he would knock off the $100 I paid for the snake from the $550 charge for the hydrojet. Well, the hydrojet didn't work and, in fact, made matters worse as all that water (and everything that was in my pipes) went all over my crawl space, which now has a terrible odor. He made no attempt to clean up the mess he made and it cost me a total of $550 to not have the problem solved and my house smell like shit! I'm sorry, but I expected more from one veteran to another. I guess now that the weather is getting nice, I'll have to pressure wash my crawl space myself. Not an easy task, being a couple months shy of 74 and not in the best of health! In short, I hate to say this about a fellow vet, but I do not recommend this company!

    1-Tom-Plumber

    1-Tom-Plumber

    4.8
    (33 reviews)

    I have a newly built home and there was a smell coming from the basement bathroom that I could not…read morefigure out. I finally gave up and requested a plumber to come out and look at it. Holten came out and I explained what was going on with the basement bathroom. We walked around talking about different way to figure out what was causing the smell and he "I'm going to just walk around and check things out" within 1 minute he yelled out "found it". Under the sink in the bathroom and vent check valve was missing. The contractor plumber never installed it when the house was built 2 years ago. He said he could fix it right now and gave a very reasonable price. I said go ahead and within 30 minutes he had fixed a problem I had been dealing with for the last two years. He was very knowledgeable and even found a pipe that was not glued when he was installing the valve and fixed that as well I would highly recommend this business for their expertise and value for what they do. I added them in my phone as the first business to call for my plumbing needs.

    Kaleb from 1-Tom-Plumber was absolutely fantastic. He was extremely knowledgeable and quickly…read morediagnosed that our water hammering issue was being caused by water pressure that was set far too low. He took the time to clearly explain what was happening and patiently answered all of our questions, which we really appreciated. It's clear he genuinely cares about helping customers understand the problem and the solution. If we ever have plumbing issues in the future, we will definitely be calling 1-Tom-Plumber again and asking specifically for Kaleb. Highly recommend!

    Mr Waterheater - plumbing - Updated July 2026

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