New location but staff is beyond green. Hearing them call out "I'm putting Oil in" "do you know…read morewhat kind that is" "no I have no idea but it's fine" was wild. The kids in the shop act incredibly unprofessional and one of the senior guys (Hunter maybe) kept reminding them, out loud, to "act professional". Worse the senior guy was losing his temper and yelling at them when they didn't know the car model pulling up each time. When the tech came to my window he shared the options available and pointed to the shop price board. I choose the economy option and he responded they don't have it. Interesting not to have the more affordable option at all. Checked out and when the tech came back with the paperwork he said we were finished and he would walk the car out. I reminded him I still needed my card. From there I waited another 30 mins more to be walked out. The tech said the service man was having trouble with the skid but then he whispered he took the wrong thing off and the tech responded "sometimes you have to take the wrong thing off to learn which one is right." I felt for bad service man who was struggling because he clearly needed help and no one around was trained enough to offer it. The oil change took almost an hour. Crazy disorganized for a new store and lacking mature skillsets. Avoid this place and you won't regret it.

The service is literally the definition of above and beyond. Ezra the service assistant and the…read moremechanic derrick do a great service and gift a lot of tips on coupon and how to check some stuffs on your car. Further, i really appreciate how they are not trying to upsell the oil package and recommend the correct package based on the driving mileage that i took within a year. Overall i am extremely satisfied with my experience here. They even gave me a car freshener for free with future coupon code. Great value and experience oil change here

DO NOT GO TO VALVOLINE! I have a mechanic but they don't…read morehave late hours nor are they open on Saturday. All I needed was an oil change. My mechanic charges, with tax, $69.99 for my oil change. I saw a Valvoline coupon for $20 so I visited them. The oil change was high (85.00) but with the coupon it would put me in the ball park of what I normally pay. Surprisingly, when I presented the coupon the oil change went from 85.00 to 105.99 for my 2013 Honda. Ridiculous! Now, after the coupon, they said it was now $91.58. smh. SECOND ISSUE: They noted, on the paperwork, "Customer declined some service checks". ??? I was never told additional services were needed! I didn't notice their repair laundry list until I got home. My mechanic was able to check everything a week later. Their list was bogus! The leak was an oil leak NOT the transmission fluid. There was also nothing wrong with my skid plates or pan threads. I only needed an Oil Filter Adapter Gasket Kit. The leak stopped. Again, do not go to them! They do not honor their coupons and they don't know how to assess damages. Ladies, my mechanic is amazing and honest: MASTER CARD CARE on McGuire in Ocoee, FL Note: 3/3/26 was my Valvoline service date at 5:12 pm.

They put in a low grade oil, when I asked for best synthetic! Gave me a new cabin filter,but…read moredidn't clean the box below, full of dust and dirt! Friendly, but NOT giving quality service or product! AVOID THEM!

What a GREAT business. We have been bringing our cars here for service for years. This review…read morewill probably be very short because everyrhing about theses guys can be summed up in one word, GREAT! If you have an emergency, they will figure out how to get you in. They are very reasonably priced. The service is the highest quality as is the repairs. If something goes wrong they will fix that too. The have earned the best of Orlando for the last 3 years! If you are looking for a great autoshop you may want to consider this wonderful shop.

The staff was friendly and professional from the beginning. The repair quality was excellent, and I…read moreappreciated the honest communication.

The Professionalism, the quotes to let you know what is needed . They're up front and will not…read moresurprise you with " Surprise/ unauthorized charges. Clean and comfortable waiting area, a great coffee bar and did I mention the Staff? Professional, compassionate and show a deep general concern for their customers. They are the BEST and I "HIGHLY RECOMMEND " Marcos Auto Service. You will not be disappointed!

Wow, what an amazing place. The service there was fantastic. They are the best. I would recommend…read morethem to anyone. Great customer care. This is definitely on my list for my new auto repair shop!

A change in management. Eric Sharpe is belligerent and condescending. He has zero integrity. One of…read morethe most important things when choosing a mechanic is being able to trust that they have your best interest at heart when dealing with your car!. Don't bring your car there unless you want to have more issues than the ones you already had!!! For example : I had my wheel bearing and axle replaced on 05/10/2025 and when I went in for a noise complaint they initially told me that it was the wheel bearing. I guess they didn't realize I had that fixed already, so Eric Sharpe made light of it by saying, "it's just a small noise, but most of it is coming from the other axle". How convenient?! Don't try to have a civil conversation with this manager to resolve an issue because you're just wasting your time. It's not in his nature.

Hands down the best firestone I have every went to. The staff at this location go above and beyond…read morefor their customer Marcus checked me in and was very attentive and Reggie was amazing doing the impossible since I came in for a tire replacement for all four tires my lug nuts gave him problems and it took 3 guys to take them off.

I've trusted Mike the Mechanic with my vehicles since they opened in 2011, and their service has…read morebeen consistently exceptional. They are transparent about needed repairs, use high‑quality parts, and stand behind their work. After fifteen years, I haven't felt the need to go anywhere else--their workmanship, honesty, and fair pricing set them apart.

My husband received a recommendation from a friend to check out Mike's as I had a light on in my…read moreHyundai Tucson. From heading over to AutoZone, they had indicated that it was my gas cap. After switching out the gas cap, the light still didn't go off. We scheduled an appointment with them and they were kind and quick to get us in. My husband dropped off my car at 2:00pm on a Friday and the place was packed! That's always a good sign as others are using them, too. They were prompt in getting us in, communicating with us, and fixing the issue. In addition, they didn't even charge us because it was simply just resetting the light. We will definitely be going back to Mikes!

They never answer the phone. I had to go in person just to get information and make an appointment.read more

The worst. Yes, you can get tires cheaper. Just know there is no follow-up. No tire repair, no…read moretire rotation, they don't even answer the phone. The worst customer service. I learned my lesson and wouldn't purchase tires here, neither should you.