My doctor gave me a referral for this location. Very nice office with a smooth check in process…read more The tech was very attentive and made sure I was comfortable. Bonus points for speed. I recently was at another doctor for a follow up appointment and the assistant asked if I would be able to contact this office for a copy of my records. They said they would locate them and fax them over. They literally took care of it within 15 minutes and my doctor was able to review these notes during my appointment which saved me time and a follow up appointment. Thank you!

after countless text messages reminding me of my appt at 8 today, I was to be there 15 minutes…read moreprior. I walked up to the ass looking spot only to wait for 30 minutes. google says it opens at 9. the door says it opens at 8:30am. they scheduled my appt for 8! WTF! do not make an imaging appt here, go to a hospital. please. no quality.

Professional staff, easy location, casual, clean lobby…read more Scheduling went well, the technicians were communicative. BE SURE, however, to ask reception before you go back for your scan AND tell your technician you want the CD of your images ready when you leave the session. For some strange reason, this facility doesn't actually get that to the doctor who ordered your MRI. I've never heard of that.

Apparently this facility is not as accommodating as I had previously thought. When they make…read morescheduling errors they blame the patients and offer arbitrary explanations for their logic. I had an appointment 1/17/17 at 10:30 am. I checked in at 10:35. The receptionist said that the appointment was at 10.15 and I was 30 minutes late. We went back and forth and I told her the voicemail said 10.30. She said there might be an 11 and another receptionist chimed in and said if she doesn't come between 10.45 and 11 you can have that appointment. I waited and went to the desk, it was 11.02 and someone walked in and checked in. I asked if I can still have the 11, she said that the appointment came and I can't. I asked why her previous statement did not apply and she remarked I didn't even have an appointment. Overall this was a very unnerving and unprofessional experience. If someone in their office makes an error they should own up to it instead of deflecting accountability. Hopefully Illinois Masonic will yield better experiences in the future.

Staff aren't very helpful. A typical medical facility would make an appointment for me (and did)…read morewithout requiring me to spend hours on the phone over weeks to prove that the procedure would be approved. It's like they've never dealt with the largest insurer in the state before - which seems strange considering what this business does.

I tried to get a Cardiac MRI and was told they don't do Cardiac MRI's!…read more Why would Blue Cross Blue Shield Insurance send me there if they don't do the procedure! Very frustrating experience when you are sick and looking for answers!

This place is horrible! I just saw my doctor to find our my mri and he says the images are…read morehorrendous. I now need another MRI which is painful and uncomfortable!! Also the office had no heat and the workers are sitting in coats/hats!

From the owner: Our Chicago location offers the following services:…read more * Open MRI * EMG/NCV * Ultrasound

Incredible patient care. Mammograms read during the appointment and discussed with Dr. Farag in the…read moresame appointment. No waiting for weeks between the imaging and the outcome. Unmatched in Chicago. Dedicated, experienced longstanding team. As healthcare becomes more and more of a big business, the DISC team and Dr. Farag remain focused on meeting the needs of women. I deeply appreciate all they are doing to provide access to a level of care you are unable to find anywhere else.

Like someone stated below, if you are wealthy and have an unlimited amount of money at your…read moredisposal then this facility might be for you. I was a patient for many years and luckily I had good insurance that covered the fee of $650+ per service. All of a sudden I receive a generic letter that states in network patients will only be seen if they pay a $390 "membership fee" on top of whatever co/pays one has. It was also noted that out of network patients don't apply to this rule. Out of network doesn't apply because they have to pay the full amount of their visit to Diagnostic Imaging. This letter was very easy to read between the lines what this facility wants.

It really was one of the weirdest and unprofessional experiences I have every encountered!. I have…read moreworked in healthcare my whole life, and granted I know this is not a "Health clinic", but regardless it is FOR your health and well being. It was dingy, didn't feel very clean, and the tech was not nice and seemed rushed and agitated the whole time. I went to get a RMR test. I haven't been on a scale in a long time, so one would figure they would have a scale in the facility (seeing that this is all about your body weight, etc). She said they don't have one, but asked me if I could give her an estimate. I said no because its been a long time, and besides I want it as accurate as possible. She then begrudgingly and very rudely , put me on the Dexascan to get my weight. It was about 20 pounds off. (I went to my neighbors after the test to use her accurate scale) So she figured the results based on that inaccurate entry of my weight. She was rushed the whole time, and kept saying she has another client! It wasn't my fault. I got there 10 minutes early! For a bit during the test, I was uncomfortable with breathing, and she pretty much raised her voice and said "Cant help that!".. with no understanding of course! Anyway, waste of time and money! Maybe other locations are better, but this one was not up to par!

very accommodating. nice staff. Very good about reminding of appointments Close to me very…read morecovienient.

Fast friendly easy scheduling. Came for X-ray easy check in, seen in timely manner - needed next…read moreday appointment and got one!

Came here last year for blood draw for wellness screening related to work. It was scheduled. They…read morehonored the time of the appointment. I didn't have to check in using the kiosk. I was worried because it didn't seem to be very use friendly or intuitive. I read the recent reviews and complaints about the check in process. The phlebotomist was effecient.

I am amazed that this business got 3 1/2 stars. It is hardly a customer friendly organization. They…read morehave moved heaven and earth to have a minimum number of employees, so after awhile I found myself screaming at robots.The menus they offer to move you through the line do not address my needs, and probably not those of many people. I am now in line with a 40 minute wait to ask my question. I will soon be searching for an alternative.