I want to recognize an outstanding employee Raj at Lowe's who provided exceptional customer…read moreservice. I purchased my appliances 2 months ago and recently had an issue with one of them not working properly. While others were unable to assist, he took the time to listen, understand the problem, and connect me with the right person to get it resolved

What an odd experience, my girlfriend and I just bought a home and we went to the nearest Lowe's to…read moreget supplies and i don't know if it's the way I looked or because my girlfriend needed to go into bathroom but I had an employee check in on me like 3 separate times asking to check me out when we still were not done looking. She claimed she was bored and because of the rain she needed something to do. When were finally done and went to self check out the same lady came to the front of the store to stop us and force us to let her check her out. We get to her register and she gets on the phone so we are awkwardly standing there waiting for her to get off the phone and check us out. It was the weirdest experience ever and not helpful or pleasant at all.

Still no resolution or comment as to why the installation of the replacement door is going to or is…read morenot going to be covered by this business. BFS accepted a substandard door, plyGem constructed the substandard door and to add insult to injury are expecting the homeowner to pay twice for install. I did not order a substandard door but that's what I got for $4800.

This company fired an employee for taking lumber from a scrap pile to help a guy build a handicap…read moreramp for a disabled neighbor. The best part the lumber was paid for by the guy he was helping. I was in the building when the guy came in to pay for the lumber and I asked him why he paid for it after the guy was fired. He stated that the guy called or was called by his supervisor about taking some lumber destined for the scrap pile and was told not to worry about it but that he chimed in and said he would be out Wednesday to pay for it. The supervisor said not to worry about it. They just needed a couple of 2x4's to finish up so the neighbor could be taken to a doctors appointment the next morning. Just goes to show you how big egos get in the way of compassion. I'll refuse to support this company from now on.

These guys were so helpful and accommodating. We got 2 showers only one fit they are holding the…read moreother. They tried their hardest to make them both fit. Went and got multiple showers and doors before a decision was made. Just an overall great experience! I just wish they had more!!

I'm actually in tears at the moment. I went in early to buy the kitchen of my dreams for my little…read moreunit in chapel hill. Was told I would be sent an email to pay. I was EAGER to pay. Was told my order would take 3 weeks. No email to pay at 4 pm the lady (Nikki ) I talked to on the phone quoted I went ahead and ordered you can pay when it comes in I said ARE YOU SURE. I WANT To pay, where is the email ?? She quoted "honey I know your good". One week later I call to check on my order. NO ORDER because I didn't pay. Omg!!! This is horrible. I'm in tears. And STILL I never got an email to pay or I Would have. What a Fd up thing to do to a customer. I was going to yogurt my entire home with this !!! Now I have to start all over. HORRIBLE

This branch has flooring for 1/2 to 1/3 of the price we've seen it at other places, and a lot of it…read morewas good quality! Really nice to see an option like this. It didn't have the color I was looking for, but a lot of them were still really nice options. They also price their furniture fairly.

They have a fair selection of good furniture , some for a decent price. They also have tag sales…read moreevery week I believe

I'm going to go out on a limb here and say that the main reason this Home Depot has such a low…read morerating is that you would only think to rate a HD on Yelp when something goes very wrong or a customer is upset. Yelp tends to be for restaurants. But as a long time shopper at this particular Home Depot, I can tell you, this store is great!! It's well stocked, as you would expect for a Home Depot. It's very easy to get in and out of, as they have a large parking lot that's pretty much exclusively the store's. But what really makes this particular HD exceptional is the staff. I've been helped by some of the most knowledgeable, helpful, and kind people here. Seriously. Everyone at this store is wonderful!! If I had one compliant, it's that I'd like to see more staffed check-out registers and less self check-out. But sadly, that is the way of things these days. The staff can't be blamed for that. So let me weigh in as counter balance to all the frustrated and disgruntled customers...as a long time customer of this location, this Home Depot is wonderful!!!

I'm canceling my Home Depot card, and I will never set foot in one again. I've bought over 50…read morepallets of topsoil. Bark. All kinds of landscaping stuff from your knightdale NC store. Never once have they charged me for a pallet . They didn't this time either until I asked them to just put the top soil in the back of my truck with the forklift like they always do. Then they wanted to charge me 25 dollars for a piece of shit wooden pallet. So i returned everything and got my money back. So the 5 grand or so I spend a year there you can kiss good bye