Bus driver Jasmin was so very friendly!!! She was always happy bubbly with a beautiful attitude!! I…read moreappreciate all of her help!!

Sonoma County Transit Authority continues to park their Buses, in a legally marked, Handicap…read moreParking Space, on West Napa St., at Broadway. Not one SCTA bus that parks here has Handicap license plates or Handicap Placards. This agency covers the Handicap sign and puts up No Parking, SCTA bus only sign on A frame. I tried to file a America Disabilities Act complaint, but SCTA said the City of Sonoma allows them to park there. It is the SCTA Violating State Law, which the City of Sonoma nor SCTA can supersede, by covering the sign and putting up a no parking sign.

My second time riding the Smart Train to Larkspur. I enjoy leaving the driving to somebody else…read more The trains are very clean & comfy, more than enough room to find a seat. It's roughly about an hour from Santa Rosa to my Larkspur destination. It's a beautiful day to be outside!

A bit of a hassle activating E-ticket accounts, but once we're on board, everything was smooth…read moresailing -- make that riding. Downside is that WiFi only works at the station(s). We're currently taking advantage of a deal that combines the train and Sherry for $10 per person each way jump on it while it's still good which I think it's through June 2025. The other good deal right now through June is seniors, and "youths" are free riders on the train.

After getting back from a long flight, and riding an hour long shuttle to Petaluma, Steve was there…read morewaiting for me and helped load my luggage. When I gave my address he knew exactly where I was talking about. It's helpful when you have a taxi driver who knows what he's doing and where's he's going. I kept his number in my phone and will be using him again in the future because it makes my life easier. Isn't that was a taxi is supposed to do?

Not in business anymore?? They don't answer the phone or give you information, wish they could…read moreremove the contact information so people don't have to waste their time. We got stuck a couple months ago on a Sunday night there was no cabs to be found in Petaluma

Both of the #ClipperCard employees that I spoke to completely contradicted each other. Quite crazy…read more This morning, I spoke to one of the conductors. He made a bunch of clicks in his hand held fair machine and activated my 31 day pass. I'm glad that he could resolve the issue! #GoTeamSMARTTrain.

SMART Marin Civic Center station was great. Sorta crazy that…read morethe train platform is under a Hwy 101 bridge. Plenty of signage & the people seem to be all millionaires.

This is one of the few shuttle companies offering service to and from Muir Woods…read more First and foremost, you cannot beat the price--$4.00 per person round trip. Unbelievable price considering parking at Muir Woods is nearly impossible and requires advanced reservations. My family arrived at Larkspur Landing in Larkspur, CA, as directed when I made our online reservations on gomuirwoods.com Advanced online shuttle reservations are a must. Our reservation was for 200 pm on a Sunday afternoon. Parking in the huge parking lot is free on weekends. We arrived at 130 pm and formed a line as instructed by a very nice male employee sitting in a large, company-like camper. There are port-a-potties here, but no other open restrooms. Shortly after 200, the same male employee from the company camper began scanning for tickets. This same employee provided information on what to expect (8 degrees cooler up in Muir Woods from where we were standing), that the drive would take 30 minutes, etc... Once we boarded the shuttle, the driver came in, and they took a headcount. There were eight empty seats, so he exited the shuttle and invited eight guests standing in line to board. Darn! A packed shuttle :( We were now packed like sardines. It was a warm day, and whatever little cool air was in the shuttle was now gone. It was starting to get warm, very warm inside. Once we took off, it felt as though it was no longer warm but HOT!! The AC was on, a vent on the shuttle roof was open, yet it was very uncomfortable as I began to sweat, and I could see that other guests were wiping sweat from their brows and/or fanning themselves. The ride up takes you along a winding road that goes up and down before you arrive at the entrance to Muir Woods. The driver did a GREAT job and was very professional and friendly. When we exited the shuttle, we were RELIEVED as the cool air hit our faces The return trip was different, as there were only half the riders in the shuttle. The driver did a great job, but the ride was definitely nerve-racking. The shuttle is on the side of the cliffs, and in some areas of the ride back, the driver was kicking up dirt, which means we were very close to the edge. The driver was very experienced, professional, and a great driver, but for someone like me who HATES heights, I was definitely sweating under my windbreaker. Overall, this is a GREAT way to get to Muir Woods without all the drama of trying to drive up and find parking in your own vehicle.

We have read many of these reviews, and it seems like they have definitely watched and improved…read morefrom prior reviews. Our driver today, Candace, and the greeter Tucker, we're outstanding. They met the guest with the smile. Told us what to expect. And left promptly at their start time, and brought us back promptly at the return time.

The VINE transit bus has some new faces lately but also lot of veteran drivers. They all care ,…read morehave heart, and go above and beyond to transport the public safely. The schedules/times are online and you can always call the VINE directly.

I'm very pleased how much nicer the driver's are now a days. And the routes are much better and…read moreseems like it's less wait time for bus, or depending on driver...

10/8/2024 Got on the bus and bus driver or passenger on the bus smell like weed and it very strong…read more Occasionally the bus driver miss my stop due to lack of forgetting or hard of hearing. The rest of my time on the bus passenger been playing loud music or talking loudly on the bus or phone. When everybody on the bus peacefully been quite.

County Connection is much better than AC Transit. First, County Connection buses are much cleaner…read more Next, the bus drivers are friendlier. Also, the bus fare is cheaper than AC Transit. My experience with this bus company is nothing but positive.

Cotati SMART station has a Redwood Bikeshare Hub ( see pic as proof )…read more Membership allows half hour per day free e-Bike rental. The SMART trains usually depart as scheduled & seldom a crazy rider cuz they are asked to leave.

I'm so happy to have a train in Sonoma County with a station where I live in Cotati. I often use…read morethe train for local travel and love doing so. It's also nice to be able to take your bikes on the train to bike in another city. My grandchildren look forward to taking the train when they are visiting me. So much easier than driving and finding parking. My only wish is that the train ran more often during the day hours. Yet know it has to do with usage and the budget. I look forward to the day when the Cotati station building is open and hopefully with a small cafe.