Family owned business! Very nice store with beautiful displays! Great service and very knowledgeable! I highly recommend shopping here for all your holiday, special occasion, birthday needs or just to treat yourself to something beautiful! read more

Somewhere in the end of 2022 to the beginning of 2023 I brought in two diamond earrings I had inherited from my mom. The posts hurt my ears as they were too large. Mount Washington mounted them on silver mounts and posts, and weighed my old post and knocked off eight dollars or something like that off the approximately $200 bill. I only wear the earrings on special occasions and I'm certainly not rough with them, and the post broke off one. So a few weeks ago in July 2026 I brought them into Mount Washington jeweler to have the post repaired that had fallen off. They took both earrings and to make sure the post was good on the other one, I told them I had had them done by them and they charged me $90 to put a new post on the earring that it broke off. I just picked up the earrings, and the owner said to me that the solder looks good on the other earring so they repaired the one that they had done before. They implied that they had not done the other earring and they were just checking it for me. Now I'm confused. They did both earrings. I reminded him he did both earrings. To which he talked over me and wished me a happy day and bye-bye have a great day. The weather is good, see ya. Maybe I'm wrong, and you can all tell me I am. But to me, his lack of I owning his work, and probably should repair it considering it's my work kind of left me scratching my head. Does this mean that every third year I'm gonna have to pay $90 for a post that falls off because I have to trust that his work only holds for three years? Are they the only dog in the game? I don't know. I moved here from California and I just picked them out out of the phonebook. Is it normally close to $300 just to get a new setting for two earrings? I don't know. I'm kind of at a loss for words right now. I'm still trying to figure out what happened. read more

I have bought several pieces here for a few years The best. Blue safari a diamond ring catholic cross necklace for my granddaughter. My self pearl earring. Granddaughter confirmation cross. All beautiful pieces read more

I arrived Cincinnati for a family wedding with a piece of costume jewelry (bracelet) that needed a couple links removed. They were so gracious and kind and did the work while I waited! I told at least a dozen Cincinnati people at the wedding how friendly and helpful the Mt Washington Jewelers were and to go support their business! Thank you! read more

Not only do they have beautiful jewelry, they do great repairs. Recently I took a pair of earrings to them to get the hooks replaced. I had the new hooks but couldn't get them on. They did it on the spot and they didn't charge me. They are good folks! read more

Stopped in to see about getting my ring sized and was given impeccable service. So knowledgeable, friendly and explained what I need. I have to come back to get my shank replaced but to tide me over they put an insert on so I don't lose the ring in the meantime. Didn't even charge me and I wanted to pay. They are getting all my business and I highly recommend them. So fortunate to have this business nearby. read more

Very friendly staff, work of the highest quality, and very reasonable! A repair of my engagement ring cost much less than I expected, and it was ready a week earlier than anticipated. Now it looks like it did when it was slipped on my finger 28 years ago. I am very pleased and so glad I found Mt. Washington Jewelers! I highly recommend. read more

Mt. Washington Jewelers has been around since I can remember and a while before that too! They are a family owned and local jewelry store that specializes in fine jewelry and watches. I brought my watch here the other day to have some links removed and the battery replaced. I was greeted with kind and very helpful jewelry associates. I dropped it off at the end of the day and it was ready the next morning. The only thing I wasn't happy about was the price of my service. It cost $10 for the link removal and $9.50 for the battery. A little too pricey on the battery side if you ask me! The selection of watches and jewelry they had in the store was impressive. There were some beautiful hand drawn designs for engagement rings. One of the cases held some gorgeous antique estate jewelry. I also liked some of their necklaces. They buy estate jewelry and watches too! The sales associate asked me if I was interested in the estate jewelry and said that they have tons more in the back! read more

Mt Washington Jwlrs - Jewelry Near Me - Cincinnati, Ohio

Amazing place that has always taken care of me. Came to them many years ago for Swiss Army work and have kept coming back for repairs and watch purchases (new and old). Highly recommend them without hesitation. read more

Family owned business with an absolutely beautiful selection. They also do in-house repairs and custom designs per your specs. Highly recommend shopping small businesses whenever possible. This place will not disappoint. So much better than the commercial chain jewelers. Great customer service. Reasonable prices. They have been in business for decades - same owners. That says a lot. read more

Do NOT use this place !!! They are a rip off. They charged me $36.00 to replace a simple watch battery. If this is an example of their pricing policy, I'm sure the rest of their pricing is out of line. Again , DO N O T patronize this place OT patronize this place !!!!!! read more

Superior work and customer service! This local business earned my loyalty! Please consider them for your jewelry purchases and repairs.

They did a wonderful job refurbishing my Victorinox timepiece that I have had since I can remember. I'm sure the parts were not easy to get and it took a bit of "elbow grease" to get things apart. They replaced only what was necessary and returned it in fantastic condition. They really took the time to create a personal connection to make sure I was satisfied with my timepiece. read more

Not a good service experience - will not be back. I brought a watch here to repair it as this store is not only the local Victorinox authorized service center, but also in large part because of all the other positive reviews. Initially, the repair seemed fine - they glued a number back on the dial for me. However, only a short while later I was wearing the watch at work and I noticed the dial had started to spin freely within the case. I had not hit or dropped the watch (I only wear it to the office occasionally). I struck me as a bit odd that this new problem would develop so shortly after the initial repair and cleaning (which was moderately expensive). I brought the watch back to the shop and was told the problem was likely the result of one or both of two small metal dial feet sheering from the dial face. They would need to be soldered back on. I thought the shop would do this for free given the recent repair -and as it seemed to me likely the damage was somehow related to the disassembly / repair. The two shopkeepers immediately became defensive and told me that there was no way they had any culpability and that this could only have been caused by me hitting or dropping the watch. There is no way I dropped it and I certainly don't believe I ever bumped it significantly, let alone enough to sheer metal pins off the face inside the watch without damaging some other part of the watch. Of course there is no way to prove who is right. Well - I asked the owner if he would do the repair at his cost out of goodwill and he more or less laughed at me and said no. (I think it would have even been reasonable for him to split his actual cost with me). I am just a bit surprised at how neither of the shopkeepers would even consider the possibility that they might have caused this damage. I will not be back. The days of the customer always being right are gone here. read more

They have been working on watches for me for years. Whether it be a Swiss Army watch or antique Hamilton they have kept my time prices running. My biggest concern is what happens when they retire. read more

Very helpful - great service. They did a warranty repair on a clock for me. Would definitely recommend.

Always the best service and very knowledgable. I rely on their opinion for everything from watch batteries to precious gem purchases.

My hubby and I were shopping for a very special anniversary gift a while back. He always wants me to shop around first before he goes after something that is of "investment quality". I walked into Mt. Jewelers figuring that since it was a neighborhood store. On this particular day, I happen to be dressed quite down as I had been working in the yard. Mind you, I wasn't an entire disaster, however, my make-up and hair had seen better days. No sooner had I walked in, the owner aksed "Can I help you with something?" "Yes......I'm looking for a diamond ring...my anniversary is coming up next month and my husband wanted me to shop around." I said. I moved over to one particular case and sidled up next to a very gorgeous ring I had spied...It looked to be about 2 - 2 1/2 carats center stone and I inquired. To my surprise and shock, the owner informed me that he wouldn't pull the ring out unless I was serious about purchasing!!!!! "Whaaaaatttt???????" Now before I go on, I should go on to tell you that there really wasn't much said after that other than "GOODBYE"...My husband went on to purchase a 2.69 carat diamond ring for me and it was NOT at Mt. Washington Jewelers. And I suppose that an owner of a small time business has every right to run it the way they see fit, but i just can't help myself in wondering how many other businesses out there cut their own throats by the throws of fear and over control of customers walking into their establishment? Shame really....they could have has a wonderful customer. We're now loyal customers of FACET JEWELERS in Amelia Ohio where my husband makes ALL of his purchases and we send ALL of our referrals. FACET JEWELERS does custom work, repairs on the spot and gives you fair pricing. They have been great and timely to us and I refer them very highly to anyone looking for estate, custom or new pieces fo ANY occasion. read more

Got a watch as a gift and needed a couple of links removed to fit my wrist. Called 3 other places & they were too busy & not particularly friendly. Called Mt Washington & they were super friendly & said they could do it no problem. Great selection of watches (next time will buy here), family owned, nice people. read more

Love this family owned business. Customer service is top notch!!! Looking for estate jewelry or a custom made piece this is the place. When having a repair done they are prompt and priced well. Looking for a simple charm or an engagement ring they have it! read more

I brought my late father's 15-year old Swiss Army watch - which had stopped working - in for repair. After opening the watch and carefully considering its condition, I was told it's condition was such that for it to operate correctly it would be best if the watch was completely restored. The amount quoted for what was signficantly more work than I expected was in excess of what I wanted to spend and when I said so I was told the price would remain good and to come back any time. In fact, the gentleman who inspected the watch - one of the store owners - wrote the list of specific work to be done and the quote on the outside of an envelope in which he placed the watch and I left. Over 2 years passed and I decided I'd like to have Dad's watch repaired. I took it back and the same gentleman who inspected the watch before was there and when I handed him the envelope (which had remained more-or-less untouched in the glove box of my car) he immediately indicated he remembered the watch and said he'd still honor the price. About 2 weeks later, I got a call indicating the watch was ready. Even though I was told the watch would look new when they finished with it, I didn't expect that to be literally true. However, contrary to my expectations; one would be hard pressed to know the watch had ever been worn. I can't say how much I appreciate having this small remembrance of my father on my wrist and the sense of gratitude I have for the care with which it was returned to it's original condition the day he bought it. read more