The folks here are wonderful! I was greeted when I walked in,and was promptly asked if I needed…read morehelp finding anything. They got me set up with new food for my dog, and even some new toys and treats. The saleswoman also set me up on their frequent buyer program and had instore coupons that saved me extra money! Will be my new go to pet store from now on! Thank you!

Pet Etc goes beyond its role as a pet store to become a community center for pet lovers in west…read moresalem. Excellent grooming services, a diverse selection of toys and treats, and very well behaved store animals are only the start. Pet Etc regularly hosts displays for local animal advocacy groups, promotes pet friendly events, and even hosts a mall santa for pets in the holiday season. The employees are delightful and do a lovely job making your pet feel like a rockstar. I can't even leave my house without Rufus trying to convince me we need more snacks from Pet Etc. The product markups are significant, so be price aware as you shop, but I feel the additional value this shop provides the community justifies paying 40 to 60% more for a toy or a bag of treats.

Knowledgeable staff, they've worked with me for almost a year to help us find the best dog food for…read moreour girl nova. Food and skin sensitivity has been a huge challenge, we tried multiple different brands of food, until we found the right one.

Thank you for your amazing customer service and great products. We have no complaints.read more

Salem pet supply has good quality stuff! Barkworthies, RedBarn, smoke house and DogginSticks. They…read morehave many more brands for chews. They even have a Raw, Freeze Dried and air dried options for dog and cat. I find it so cute that they have a self serve Dog Cookie Bar. 10 out of 10 recommended.

Friendly and helpful staff. Very well stocked. Items not available at other pet stores are carried…read morehere.

Love this store and all of the people in it! They have great products and have helped my dog so…read moremuch with joint pain issues. I will be forever grateful for how much they have helped my senior dog decrease pain. They also do a wonderful job at creating community and raising funds to help animals. On top of that the prices are very reasonable considering the high end services they provide. One of my favorite stores in Salem!!!

Where do I start. This is store is the Reason to support and shop small business. Their customer…read moreservice just goes above and beyond. They have been on the journey with me and my dog who has severe allergies for the last 10 years. They do research, they read every label, they are a wealth of experience and information and always there to help and listen to your needs. They've special ordered things I could let get anywhere else through the supply chain issue of Covid. They've continually stayed open after hours so accommodate me rushing to get off work, knowing that they are the only ones that carry the food my dog can eat without getting sick. Their compassion and work ethic is outstanding. Thank you for being in Salem, thank you to the staff that has stayed. I appreciate you so much!

When delivering an order placed online to someone's vehicle for curbside it's not very polite to…read morejust throw the dog food into their vehicle like use some common courtesy if you are that out of shape and unable to carry a 14 pound bag of dog food without throwing it into someone's vehicle then maybe you need to retire or find a new job!!!!!

Went to this Petco 9am, which is usually their opening time. I went to go look at the tarantulas…read moreand saw one I clearly wanted, I asked for assistance at the register and waited by the tarantulas. Waited 15 minutes. And still no one came to help, by the way, there was barely anyone there, so I don't understand why they took so long just to walk on over, grab an tarantula enclosure, and hand it to me. There is a lot more things I can say about this place, but I'll save you time and just rate this place a one. If you really want to get a pet, DO NOT COME to this Petco unless you want to wait longer than you've ever stood in one spot for as long as you remember.

Great selection. Awesome place to shop for yard, garden or farm. Love it! It's also great to walk…read morein and ask questions, because they are always happy to spend time with you.

Henry's grooming at Wilco Farm Store is my preferred service for Henry's grooming. He is ok going…read morethere with no problems or anxiety. The groomers are very kind and he seems most happy to be there. The expense is nominal and very low compared to other groomers. I recommend them.

If I could give this 0 stars I would. I picked a 5:15 appointment. I drove an hour out there just…read morefor them to tell me they don't do 5:15 appointments. They also said they called me and I confirmed over the phone that I can do a 5:00 appointment which was not true. I never spoke with anyone. They didn't even try getting me in. All I needed were 2 vaccines

Prices are competitive now and the counter people are nicer. Not so helpful with accurate animal…read morecare information. It hurts my heart to see the animals there but life is about commodity I suppose.

Scheduled our pups for nail trims. Went to the appointment and learned they canceled our…read moreappointment. Male groomer was rude and showed nothing to being sorry about the issue.

This is the second time Petco has disregarded my instructions and shaved my dog completely, down to…read morealmost hairless, in January. Even her ears!! There are spots where he shaved closer than others (see pics). I would like Petco to offer some compensation, but I know I could only expect the passive, "Thanks for letting us know..." blurb. Meanwhile, I'll be finding a new groomer. I've spent all the money I'm going to spend at Petco.

I love this business and the staff here. Very friendly and welcoming. They always have great…read moreinsight for questions regarding food for your dogs, treatments etc. I highly recommend this place. I have been going here for decades.

I LOVE this place! We buy our dog food here, bird feeders, medicine for our dogs, gift cards, and…read moreI buy gifts here for my friends! My newest and about every 2-3 week purchases? 50 lb. Bags of wild bird seed and cracked corn for the ducks that visit my back yard! The most ducks I've had were 47, but tonight only 31! And...I also got great advice about a "bird app" that I downloaded to record the birds I hear and it tells you the birds that are chirping! It's called the "Merlin" bird app! Thank you Copper Creek for all your help and loading up my lbs. of bird food, duck food and dog food every time I come in there! AWESOME customer service!

If I could give this place a Zero I would. VERY unethical breeders. 20+ birds stuffed into a room…read morein very small cages. No toys, dowel perches and fed only seed. They only care about the Money. They didn't like the comment I made about how I only saw seed in their bowls. Tried to bs me into saying they feed them vegetables and zupreme pellets. Don't give these people any money.