Knowledgeable staff, they've worked with me for almost a year to help us find the best dog food for our girl nova. Food and skin sensitivity has been a huge challenge, we tried multiple different brands of food, until we found the right one. read more

Thank you for your amazing customer service and great products. We have no complaints.

It was a quick trip inside but our Daisy loooved searching and being greeted. The staff is super helpful with questions and pointing in the right direction. When we need things for our girl, we'll definitely check this place first. read more

South Salem Pet Supply - Choosing a treat - Pet Stores Near Me - Salem, Oregon

I have been in this store numerous times for various items and always find the staff helpful and friendly. They carry and assortment of better, more holistic pet foods, along with more commercial brands, and a good amount of pet care and pet treats and other items. They even went the extra mile and ordered a product that they weren't previously stocking after I asked them to, which I think is extraordinary and one of the reasons I love to support an independently-owned smaller pet supply store. Kudos to the staff. read more

They sold me a shock collar for my dog and it didn't work so I brought it back and they said they couldn't give me my money back even though it cost $90 dollars. read more

Best pet store experience. Knowledgeable staff, lots of variety in dog food, very patient about explaining tips on reading labels and knowledgeable on what toys/treats are appropriate for your pups teeth and age. Highly recommend! read more

Loved the friendly staff, products, prices & that my dog was able to receive so much positive attention.

I had the Best customer service today ...Appreciated the time that was given to me to find the perfect food for my Special needs Labradoodle

Spectacular place. Every time I go, I get exceptional service and learn something new about how to raise my puppy the best I can. They have quality food and most anything else you could need for your pet. I hope after moving soon that I can find a place that cares about their customers and their pets this much near my next home!! read more

They are always so nice and very knowledgeable. They know my pets names and remember what their favorite toys are.

I enjoy coming into South Salem Pet Supply. The last two times I came in the employees were so helpful and friendly and very knowledgeable about their products. They didn't seem annoyed or bored or anything it was as If they really like working there helping people which is rare nowadays. I would suggest them to anyone. read more

The best pet supply store ever (in my and my husbands opinion). They are kind, caring, knowledgeable, and FUN! If you can, talk to KYLER. He is the absolute best, and I would trust him with my dogs anytime. So caring, loyal, and compassionate. Thank you all read more

Wonderful local pet supply shop. Friendly staff, all willing to help. They listen to your needs and wants and don't try to force you into buying things you don't need. Helped us find what we needed for our new puppy and made sure we knew the return policy in case something did not work out. Good prices, better than prices at some of the big box stores. Shop local and support this great store before supporting the big chain stores! Highly recommend! read more

Very knowledgeable staff. All employees are friendly, helpful, and able to answer any questions. I love when they give samples out so I can try new products. I only wish they were open a little later. read more

South Salem Pet Supply - Rennie loves his treats - Pet Stores Near Me - Salem, Oregon

I walked a few miles with my puppy and my baby to this shop and even though it was hot and muggy outside, it was totally worth it. I got to the store and the staff was extremely helpful; they gave my puppy some water and treats, they helped me find a good collar and leash for him, they answered every question I had about the various aspects of dog ownership, and at the end of my visit they lent me a chair to hang out in while I waited for my husband to come pick us up! I had a wonderful experience there and I will definitely be coming back - but maybe in a car next time! read more

We've been going to Petco for many years although they always seem to be out of the items we use the most, that's why we changed to South Salem Pet Supply. The people are always helpful along with being very knowledgeable about anything I've asked them. The other aspect is that you are always acknowledged with a greeting upon entering the store, which may seem like a small thing, although for me it's something that's lacking in most stores today. The other plus is that it's a little cheaper when it comes to the items we use the most. I would recommend giving it a try, you may find it a pleasant surprise. read more

Love this store. Great location, friendly employees who are very helpful and even entertain my daughter. I only go here for all of my pet supplies. read more

It does not get any better than South Salem Pet Supply. They provide the most amazing customer service and are incredibly friendly and fast! Not only this, they support local pet care businesses and are always participating in good causes. It doesn't get any better. read more

I love the friendly staff & quality food, treats & other products they carry. The location is nice. Staff is knowledgeable.

Still get 5 stars from me!! Always cheaper than the big box stores, excellent customer service, and I'm supporting the local guy! A win-win situation! Just wish they were open on Sundays, but I am glad they get a day off. read more

I was hesitant to come to this store because I thought the prices would be higher since it's not a big chain like Pet-Co or Pet Smart but they were actually cheaper for some things. I also have never talked to such knowledgeable staff. If you go and want to get the low down on the best cat food products then I would recommend talking to David because he took the time to not only explain to me why certain ingredients were important in my cats diets but also how the companies came to be and how they produce their foods. I would suggest that this is the place to shop if you want the good stuff for your animal loves. read more

I do all of my dog's shopping here! My only complaint is that they aren't open on Sundays when I do most of my shopping... isn't the world is supposed to revolve around me? Great foods like Stella & Chewy's, Honest Kitchen, Sojo's, Orijen, and Acana with good prices and occasional specials. If y'all carried bird supplies, I wouldn't shop anywhere else! read more

I love this place! They have good, healthy treats and other goodies that are SAFE for your pet and are also bound to be a hit! The staff is knowledgeable, and will help you if you desire any help. I recommend the chicken feet treats! read more

I loved having a family owned pet shop with such great products in my neighborhood...but then I moved to North Salem and it was too far to go. Imagine my delight to see that they opened a shop across from the Fred Meyer on Market street. Hooray! read more

The best pet shop in Salem. Prices are great. Way lower that Petco or petsmart. Huge inventory of dog and cat foods and all the toys you could want. That guy Josh who works there is super nice and friendly. I won't shop anywhere else!! read more

I went here today for the first time to get a few supplies for our new King Shepherd puppy who is 9 weeks old. I found the staff to be very helpful and knowledgeable about all the items I was looking for, and some that I wasn't! This place is close to my home, and it won't be the last time I go back. Definitely a great experience! read more

This is a wonderful local company. I've been going here for 8 years for my dog. Prices are competitive, and staff is perfect. I will make sure I am there for all my purchases during business hours so I don't have to go to a chain store for supplies. I love this store. I encourage you to go, and forgo any and all chain stores. I love this store. read more

I love supporting small/local businesses so I'm drawn to this store even more so! The staff is always friendly and ready to help or answer any questions or concerns you may have. Prices are cheaper than the other pet stores in town, which is a huge plus, and they have a wide variety on dog and cat supplies that you wouldn't find at Petco or Petsmart. read more

They have certainly improved since my review in 2016. They now call you back when a supply comes in. Their prices are also not as expensive as you would think and many items are much less than Petco. I highly recommend them!!!!! read more

If you think great customer service is gone IN Salem head TO SOUTH SALEM Pet Supply, it's refreshing to be treated with genuine exuberance, passion for the products they sell, and an appreciation for the business you are giving them oh not to mention a great variety of products! Wow just WOW! read more

Great selection of pet food, this is the only place in the area I could find that carries Orijen. I'm VERY picky about what I feed my dog, so I was thrilled to find it near my Salem apartment. Friendly staff, but for some reason there always seems to be obnoxious toddlers running around here. I get the impression that they belong to a staff member. read more

They were incredibly helpful! My dog is allergic to so many things and they took the time to help me find foods and treats she can have. We were also given samples for her to try. I will definitely go back!! read more

Nice big independent pet store with a large selection of toys, food and snacks. The staff were very nice and I noticed the prices were quite reasonable. I live closer to the Market Street one but just happened to be in the area so I stopped by. read more

Love this pet store. Staff is friendly and plays with our dog when we come in. Good selection and prices better than chain stores on most items. Love the bully sticks for our dog! read more