This Auto Pro Buys reached out to me about the car I had just listed within 30 minutes. The rep…read moreoffered way under market for the car, and when I said no, they felt the need to "educate" me on what my car is worth. Then when that didnt work they threatened to report me and my listing. Dont let their strong arm tactics work on you.

I've sold my CLA 2015 to Auto Pro Buys on September 8, 2022.. it's been few months later and I…read morestill haven't gotten the funds for the vehicle I sold them. They paid off the loan on the car around October 3rd and still I haven't gotten the rest of the left over funds around $5000. I've been in contact with Blaine but nothing came out of it. Blaine keeps tell me that he is checking on the status but nothing happens.. please pay me the rest of my cars value I am sick of waiting

BUYER BEWARE: "CarMax Certified" Truck Failed in Hours, Leaving Me Out $27k Cash…read more I purchased a "CarMax Certified" 2022 Nissan Frontier (48,000 miles | VIN: 1N6ED1EKXNN614393) from the Clackamas location for over $27k IN CASH, expecting a reliable vehicle for my family and business. Our salesperson, Ian, was professional and great to work with, but the confidence ended less than two hours later. While driving home over the Oregon Coast Range with my 7-year-old daughter, the transmission began slipping, hesitating, and violently jerking forward at highway speeds. A local mechanic inspected it, and Nissan later confirmed a major transmission failure. Worse, Nissan found clear evidence that the transmission had been previously tampered with, removing the factory warranty coverage and throwing responsibility entirely back onto CarMax. The Corporate Runaround: Instead of standing behind their "certified" vehicle, CarMax has subjected me to a week of exhausting escalation and dodging: Service Manager John (Beaverton): Has held the truck for 6 days without providing a diagnosis. He doesn't return calls, ignores Nissan's service department, and literally laughed at the mechanical failure. Operations Manager Elliot: Recited a rigid corporate script to explain why he won't help. General Manager Eugene (Clackamas):Friendly enough, but completely lacks the authority to resolve the issue. The "Solutions" Offered: CarMax has verbally offered completely unacceptable options, refusing to put any of their extensions or promises in writing: 1. A sketchy repair: Forcing me to accept a truck with a known history of tampering, zero Nissan powertrain warranty, and a used/rebuilt LKQ transmission (which Nissan mechanics advised is a dangerous long-term solution). CarMax refused to include a MaxCare warranty to offset this massive risk. 2. An indefinite replacement search:Waiting forever for them to source a truck from across the country, while expecting *me* to pay the shipping costs for their failure. They refuse to do a fair price exchange for comparable trucks already available locally. 3. The Refund Trap: They told me it will take up to 10 days just to get my cash back. The Bottom Line: Vehicles break, but the way CarMax handles it is the real nightmare. Because they are holding onto my $27,000 cash for over a week, I am physically trapped without transportation and completely blocked from buying a reasonable replacement vehicle elsewhere. They gave me a small SUV rental that doesn't fit my business needs, meaning I am actively losing work income every single day while they sit on my money. My Advice: Do not trust Carmax. I thought I bought peace of mind; instead, I bought a $27k project, a week-long fight, and a complete loss of my transportation and livelihood.

We arrived on an overcast Sunday late afternoon a few minutes before our online appointment to sell…read moreour car. Everyone was pleasant and helpful with all the details. We had coffee as we navigated through the process. They offered us exactly what they did online and the whole process from walking in to walking out only took 1 hour and 15 minutes. We are very pleased with this experience and know someone else will enjoy the car as much as we did. We're moving on.

Great customer service...each time... very helpful! Thank you ! Got what I came for - always a rare…read morefind!!

I can't tell you how many times I've driven by places like this in my lifetime, not giving them a…read moresecond thought. But I had no idea how much money can be saved by scavenging for auto parts here. First of all, I should let you know I have absolutely zero knowledge about car maintenance and repair. What I do know is that car parts, especially from the dealership, are astronomically priced. "You want to charge me how much for this piece of plastic trim that goes around the windshield? You've got to be kidding me!" I recently bought an older subaru for driving my dirty and wet pug back and forth from the river. I wanted to fix a few things that either didn't work, or were cosmetically impaired. Specifically, I was looking for the lid to the sunglass holder in the roof, some plastic flashing for the windshield, speaker covers for the doors in the backseat, and the electric switches for the window control on the driver's door in the same make/model/year Subaru I'd just purchased. It was a tall order, but would you believe me if I told you I found everything I needed for less than $35? Talk about one-stop shopping! It's so difficult to determine how many stars to award this experience. Yes, I found everything I needed for a bargain. However, this has to be one of the most intimidating, uncomfortable, overwhelming places I've ever been. There is a long line to enter the facility as everyone checks in with staff electronically, has a photo taken, and signs a waiver. There are rows and rows of old, rusty cars sitting up on blocks, as far as you can see, and I'm sure the insurance liability is a nightmare. I can only imagine how many injuries occur in this place each year. While vehicles are organized in lots by make and model, it takes a lot of exploration to find exactly what you're looking for. Many of the cars are picked over, having been stripped of the most popular parts and accessories. Not everyone is as lucky as I was my first time out. There's really no customer service to speak of. There is apparently an inventory, and the staff at the front desk are able to look up specific makes and models, but none of the cars I was directed to were where they said they'd be. So I found aimlessly strolling through the rows and rows of cars to be the best way to find what I was looking for. If you're up for an adventure, looking to save a few dollars, and don't mind spending a few hours with some folks who are definitely a little rough around the edges, Pick-n-Pull is just the place you want to be.

I have sold 3 late model cars to T&C. An absolutely amazing experience. While I hate selling cars,…read moreI hope I can that is I have to, I can't keep selling too them. They offer above KBB and make the process so easy.

I had the pleasure of working with Ashley and Kelly recently to sell my 2016 Jeep Wrangler. They…read morecame to my house and made the process extremely easy. I handed them the keys and they handed me my equity check and paid off the lien holder directly. I will work with them again in the future! They gave me the full KBB value and $3,500 more than what a dealer offered me as a trade in. Please note that they are taking all precautions around Covid-19 at this time, they wore gloves, kept their distance, wiped down handles and completed everything on-site.

Bought a Subaru through Columbia Motors in April 2026. No pressure, friendly and responsive to…read moreissues with the car we were interested in. Seemed real good to deal with and honest, real people. Transparent about vehicle history with pictures. Suggested logical alternatives. They had quite a few cars that had the price point and value we were looking for vs. a brand new price. Once we inspected the car and they fixed a couple issues, the paperwork was done quickly, with details explained and it was convenient to have them set up the licensing, etc. We recommend this dealer if you are looking for a quality used/rebuilt option that fits a tight budget. Doug T.

They took care of me…read more Service, sales, customer service, title staff, amenities, kind, approachable, no pressure, negotiable, fair, honest, trustworthy

Car sales person Cassie Michaud and finance officer Teona Boyer are top notch in their occupation…read more They listen to clients, help to fulfill the client's needs in the most helpful, efficient and friendly way. The future of car sales by handling everything online is so much more convenient which carvava is proving as effective tools to the old model of in person car sales and financing. Cassie Michaud and Teona Boyer were able to help me by doing everything online and by phone. I highly recommend asking for them in person, when you need to go looking for a reliable Toyota vehicle.

In short: My advice if you buy from Toyota of Gladstone: check every number, compare everything to…read moreyour original quote, and make sure your deposit is actually credited! Long version: Buying a car is always daunting, and unfortunately my experience buying a 2026 Camry from Toyota of Gladstone reinforced why. I initially inquired about a used Camry but switched to a new 2026 model. The salesperson sent me a link to the exact car I wanted, and I put down a $1,000 deposit while waiting for it to arrive. The deposit paperwork referenced the wrong vehicle, but I was told not to worry--it had been applied to the correct car. The salesperson was sweet, friendly, and never pressured me, which I appreciated. But once I decided to buy, the process became incredibly confusing. I was presented with multiple versions of paperwork with different numbers. The MSRP was wrong. The Toyota-offer price was wrong. The salesperson went back and forth to someone else easily a dozen times trying to get the paperwork corrected. I eventually started taking pictures of the purchase agreements and comparing them to my original quote myself because I couldn't keep track of what was changing. I eventually made it home with the new car...but woke up in the middle of the night realizing they had never applied my $1,000 deposit to the purchase agreement. I contacted the salesperson the next morning and was simply told it would be refunded in 3-5 days. No apology. Had I not caught the mistake myself, it's clear I would have overpaid by $1,000. Overall, the salesperson was low-pressure and responsive, but the paperwork and purchase process were sloppy, confusing, and riddled with errors. Also, I was promised to get copies of everything I signed, but wasn't provided with them at the end of the day. After three hours of confusion and frustration, I was exhausted and just wanted to leave. As I was leaving, they reminded me, "Don't forget to give us a five-star review!" After spending three hours sorting through incorrect and changing paperwork--and then discovering the next morning that my $1,000 deposit hadn't even been applied to the purchase--I have to admit, that request aged pretty poorly.

The service was great. Tony was honest, friendly., and efficient. I recommend him…read morehighly

Fast and amazing customer service. Highly recommended. Lost my title and explained. They have a…read morelost title department that made things easier.

Absolutely wonderful job! Great attention to detail and I am thrilled with the result! The car was…read moredone on time, looks brand new! Ty is the real deal and one can tell he takes pride in a Job well done! Thanks again!

It is a pleasure to recommend Ty's ASR Motors at Multnomah Village to anyone needing auto body…read morework. I had an occasion last week when our car was damaged by a run-away trailer, & after checking around, I was fortunate to run into Ty. He was honest, caring, responsive, reasonable, accommodating & timely. His work, speaks for itself: not a blemish in sight.

5 stars.... Just 5 starts all around. Reed was my salesman for my Malibu 2024 and the level of care…read morewas perfect. I hope I didn't show it but I was nervous getting a new car by myself and Reed made the process easy and talked me through all my questions. Not to mention I live in Bend Oregon so he drove to me and I was able to have my car next day. Reed, I hope you read this because you are the standard of care and I'm so lucky I had you help me. I love my new car! Already recommending enterprise and Reed to all my hospital coworkers :)

Got cars here before. Don't think I'll be going back. They use to be better at trade ins if you buy…read morefrom them. Went in and they first low balled me on the KBB trade, so I pulled up mine. $3-4k difference. She said let me go talk to my manager and they came out and blowing smoke saying well the value you got is not correct plus KBB take mileage deduction which is $3k!! Like I don't already know KBB already account for that when you enter your mileage, So they are trying to double dip, shorting me $3k + for something that's already in quote. So I just walked away. This is ridiculous. Buyers beware of this scam. And save yourself time and go somewhere else.