A hellish move The…read morefirst sign of trouble ahead is when the moving crew arrived on the wrong day. Apparently there was a mix up with another move! On moving day seven crew members arrived after 10 AM. There was some delay because of the snow. There were three younger men and two older men, one of whom was the supervisor. There were three boss also made a guest appearance for about two hours. He supervised for a bit and then helped pack some of the tableware. After that he disappeared for the rest of the moving operation, much to the chagrin of the supervisor. The other older man's job was to pack tableware and wall hangings. He did a good job of packing but was slow as molasses. The otters moved the furniture and boxes. What surprised was that none of the crew wore forearm straps, shoulder harnesses or lumbar support for moving the heavy furniture. When the bed frames, dresser and cabinets were dismantled there did seem to a proper method to the process. The was no labeling system. Screws, bolts and furniture parts were randomly taped together, some went in zip lock bags and some bolts and nuts were in someone's jacket pocket! Moving the heavy furniture proved to be disaster. It just wasn't a polished operation. Navigating the staircase with heavy cabinets was nerve wracking to witness. It was as if some random persons came from the street to do the job. The supervisor did give directions to the younger members but when he said right they moved left and at one point the supervisor's hand was pinned against the wall. He stumbled down the stairs with a howl. For a heart stopping moment I thought he would fall and have a serious injury. He got away with a bruise but he was out of commission for a couple of hours. At the end of the day only half the items were loaded in one truck. The rest were stacked in the garage and scattered throughout the house. The whole move had descended to the level of a clown show. By the time the truck left Muncie it was late in the day. We arrived in Fishers well after dark. By the time the truck was unloaded and items placed in the appropriate rooms it was close to 11 PM. So there was not time to reassemble anything. My wife and I just slept on a mattress placed on the floor. That was the end of day 1; this was supposed to be a one day move. Day 2 One truck arrived past 10 AM with three young crew members, one of whom was new. No supervisor, no boss. It took all day to load the rest of the stuff in the truck. By the time the time truck was unloaded and furniture reassembled, in our new house, it was well past 11 PM. The person who disassembled a lot of the furniture was not present on day 2, so reassembly occurred by trial and error! The fact that nothing was labeled further impeded the progress. They could not figure out where some bed frame components should go so they were left in a heap. During the move one master bed frame post was broken and the glass on one side of our beautiful curio cabinet was broken. Some protective cover pieces for the dining table went missing. I was told that a carpenter would be sent to repair all damages, at no cost. It's been 8 weeks since the move but no such person has called or showed up. Several phone calls to the moving company went unanswered. There were no clear instructions about providing meals. I assumed that the crew were provided for. It was only when one of the members expressed hunger, that I realized they were no food arrangements for them. I rushed to MacDonalds and Taco Bell to bring lunch for them. Henceforth we provided meals for the entire operation. It's a shame that they provided such poor service. I really wanted to support a local company, but I will always rue that decision. This was supposed to be professional moving job but it was more like a fly-by-night cowboy operation. If you have a small move, you might be okay with this company but for a big move look elsewhere. My verdict: Not recommended.

Horrible experience with this company. The owner was rude and very unprofessional. We used them for…read morea residential move that was not finished. I mean who moves the tv stand and leaves the tv or doesn't take things off the walls? The owner blamed us because we didn't tell them what needed to go! You pack everything when you hire a mover to do the job. The used 2 trucks and 4 guys and still took them till 8 pm. Stay as far away from this company as you can.