I've been using Municipal Backflow for over 5 years for my residential irrigation system. Dependable & efficient, always show up on time.

If you want a seamless experience, have municipal backflow service your needs! Extremely professional and quality service! read more

Our village requires our home fire sprinkler system to be checked yearly. We have been very happy using Municipal Backflow for this each year since 2019. Their process is super efficient, from reminders , emails on scheduling and when technician will arrive, to the online bill. The technician is always friendly and quick. Cost is reasonable. read more

Inspector was very professional and communicated the process. In and out with no interference of our day. Thank you.

Super easy scheduling in advance and very easy to set up. Great service for the less than 5 minutes test they need to perform. Their fee for a 1" backflow is much cheaper than most irrigation people or plumbers. read more

good service and reasonable orice after discount. ecverything was on schedule. would like to see some reduction may be 55 dollars since it takes less than 15 minutes. read more

i was very happy with the service! on time, efficient, and very friendly! I will definitely use this company again and will recommend to others! read more

Service technician was right on time. He worked promptly and job was completed. He was very kind and courteous. 5 star service!!

Bottom line on top; miscommunication on appt. timing - (did not receive a phone call ahead of time for a 7:10am arrival). Unaware of who was banging on door, the service tech and I did not see eye to eye. Communication could have prevented ugly here. Afterwards, a conversation with "manager" included shocking, unprofessional comments including "can you not read" then threatened me by asking if he needed to "come to my house and read it to my face" - then proceeded to call me "a retard" and again before hanging up "a f*ck*** retard" Taken back with the language but would have loved to have the convo in person as I am 100% certain he would not have chosen such words to my face. Volatile person running that shop. Backflow boy needs anger management, business 101, probably should have started with getting his high school education before working in the real world. read more

Avoid This Company - Unethical and Harassing Behavior This backflow company is completely unprofessional and deceptive. They send technicians without confirmed appointments, and then demand payment for services you never scheduled. A few weeks later, they double the invoice amount, using scare tactics and aggressive follow-ups to try and force payment. This is not how a legitimate business operates. Their behavior is harassing, dishonest, and borders on fraud. I will be reporting them to the Better Business Bureau and urge anyone reading this to stay far away. Do not trust this fake company with your time, your property, or your money. read more

I am recently the property manager of an office building and I received a letter from Municipal Backflow, that stated that I would be needing an annual inspection. They stated their price and it was so reasonable, that I hired them.They followed up when they were finished. I love when things are easy and pleasant! read more

Good, fair pricing. Excellent communication and customer service. Efficient and professional.

I have been using Municipal Backflow to perform the required lawn sprinkler backflow test for at least the last 5 years. After reading many of the 5 Star reviews here, all I can do is to agree with and repeat everything that others have said. They are very professional and easy to deal with. The reminder notifications are in you inbox in early/mid April. You get an invoice in your inbox as soon as the plumber finishes and gets back in their truck. The cost is extremely competitive. What's not to like? read more

I've been using Muni Backflow for about three yrs now. Very reliable and easy to use. Communication with scheduling is super easy. As is online payment and required notification to Public works. I'll continue to use Muni Backflow and I recommend the service highly! read more

This is my second time using Municipal Backflow. They do not disappoint. I received top-notch service, and they arrived at the scheduled time. They look over the system. Didn't take long; they were in and out--A+ service. read more

The city requires yearly fire backflow prevention assembly preventer is operating as intended. I have used Municipal Backflow for years and knows their technicians are certified professionals. I will be scheduling yearly inspections for many years to come. Sincerely, RDM read more

We have. even using Municipal Backflow for years. They are informative, prompt and process all the paperwork with the City of Geneva.

I have been with this company for the past four years. It provides very efficient and fast service. Always on time.

Outstanding service!! They did our RPZ test. They were punctual, friendly, knowledgeable, professional, affordable, honest n had good communication. We will definitely use them again. read more

E mail notice sent Friday June 20 states "one day notice" meaning service on Saturday June 21 but it didn't happen and was unlikely it being Saturday Then a further email gave an odd window of arrival between 1157am and 257pm on Monday June 23, equally strange. He arrived at 1120am without explanation and was barely tolerant of questions about the computerized system. Summary: they care more about themselves than customers, even charging $165 for no shows of which their are likely more than a few considering their scheduling process. read more

Great service. Highly recommend them. I have been using them for more than 5 years. Always do a good job.

Serviceman was excellent however the cost for the inspection was way too expensive. (increase of nearly 80% in 4 years). We will not be using Municipal Backflow in the future. read more

Tech arrived a little early which was a plus. Turned out same tech as I had last year. Professional and personable. Top notch.

I have used this company for several years and never had an issue. This time the tech that showed up was aggressively knocking ringing my bell, looking in my windows. He was on my ring doorbell for 2 minutes (with a timer) while my stepson put our dogs away. My stepson then went in garage to let him in and the man was already in my garage, handed him a trip charge bill and left without performing services. My stepson drove over an hour from Wis. to be there to answer door. I emailed the company to report the work wasn't done and they accused my stepson of lying and saying that he didn't know anything about the scheduled service. The service provider was there maybe a total of 3 minutes. He was acting very angry over waiting for us to put the dogs away. The person emailing back was very rude and said I was questioning the integrity of the plumber. Hello? You're accusing my stepson of lying. She was also stating we had three cars in the driveway, not sure what relevance that had. I have never been subjected to such rude behavior by a service provider. Will never call them again. I hope they don't continue to try to collect $125 trip charge when the work easily could've been done in a timely manner. read more

To all: Your service technician Mike was extremely friendly and completed the inspection very quickly! Municipal Backflow is a very professional company and employs the best technicians in the business! Mark Kolar read more

The communication was very thorough and MB showed up within the timeframe they noted. Our service technician, Mike, was very pleasant and efficient. read more

The staff and techs are always friendly and timely. Very easy company to work with and schedule on your time.

Great team of people to assist with this compliance matter of back flow testing for a fire suppression system. Scheduling is a breeze. Pricing is the best around. Excellent customer service with the friendliest staff. read more

the plumber came within the scheduled window and took only 10 minutes to test two valves. I think the cost is expensive for 10 minutes of work, $85 per valve which is an increase from last year. read more

Great professional Backflow testing company, have used them for many years! Good pricing for annual Backflow testing.

They make it super easy to schedule and pay for backflow testing. With a little flexibility they are the best.

Municipal Backflow arrived on time and were very efficient. Totally satisfied and will use again.....Bill A.

Prompt, Polite and professional. Use every year and they come do what they need to and leave all paperwork down by the Backflow and submit to village. read more

On time, extremely reliable and efficient. The company communication system is excellent makes it easy to pay and they file all the paperwork for your backflow permits/certification with your municipality. They are also the most cost efficient company out there. We receive a reminder that it's due for inspection, we book early to get the best rate and they tell you the night before of the time frame in which they will arrive. They have always been spot on in their arrival. We highly recommend Municipal Backflow. read more

I had a back flow inspection today. The inspector was very experienced. He answered my questions and performed the inspection and left workspace. I have used this company for several years and they have always done a great job. I highly recommend them. read more

We use Municipal Backflow every year to test our backflow prevention device. They are always so efficient with their scheduling process, and they always show up right on top and get the job done quickly. We look forward to working with Municipal Backflow for a long time to come! read more

Prompt and very helpful! Highly recommend! Have used them for several years and have always been pleased.

Me: "Hi, is there anyway to narrow down the 9 hour service window that you've provided?" The Lady at Municipal Backflow: " Sir, this is our busy season!" Me: " I get it. I'm pretty busy too." The Lady at Municipal Backflow: "Sir, I don't appreciate your attitude!" Me: "Can I get a phone call 1 hour prior to the technician showing up at my house? I will have to leave work." The Lady at Municipal Backflow: "Sir, I don't do the testing myself, but I can make that request. Of course I can't offer any guarantee that the technician will call you." Me: "Wow, you're too helpful." The Lady at Municipal Backflow: "Sir, I don't appreciate your attitude!" Me: "FU then." When a firm that provides a commodity service (and has too many competitors in the area to count) acts as if it's doing you a favor by taking you money to perform a task that a trained monkey could adequately complete, run to one of its competitors. That is all. read more

The technician I believe his name was Michael that they sent to work on my office backflow was very rude over the phone. He claims he is the owner. The person to open the office at 7am was 7 mins late and this guy called me with a loud voice and was giving me a lecture of how impt time is. Very toxic individual. I regret I had this company work on my backflow, never again! read more

Very efficient visit. On time and quick. No messing around. Will file with the city as well.