Gave a 1 because there is no 0 star rating. I had my 2018 pathfinder in for some repairs. While in there they did a free inspections and told me that my brakes needed immediate attention due to safety concerns. Front pads were at 2mm and back were at 3mm. It was going to be $320, but I didn't have them do the work. A second inspection showed the front pads were at 7mm (almost 60% of the pad left) and the rear was just shy of 5mm (over 40% left). It will be between 1 and 2 years before I need new pads. I confronted them that I was lied to about my brakes to upsell over $300 of work. The did a reinspection and confirmed that I didn't need brakes at this time and offered a free detailing to make up for the mistake. I took my car back for a detailing that is listed as "WASH, WAX, VACUUM, WINDOWS AND TIRE DRESS". What a waste of my time. They did a half decent washing. They didn't wash the roof, there were still bugs stuck to the front bumper and brown brake dust on the tires and rims. The car was not waxed. The inside of the windows were not cleaned, nor did it appear they even tried to clean them. They only vacuumed the floor mats, the rest of the carpet around the floor mat still had dirt, sand, etc. The tire dressing was uneven and barely applied, but it did help to make the brown brake dust shine. The dash was still dusty, the center console around the cup holders was not cleaned. It was a pathetic attempt at a detailing. In short, I would never set foot in their service department again. I can't trust what they recommend needing service and from the quality of the detailing, it appears they cut corners when possible. read more

I just wanted to share how kind Ashley in the service department was today. I came in for a routine oil change and tire rotation, she was very kind, able to let me know how long the wait would be. She also went above and beyond calling me by my name when we came back to pick my car up as well as asking how our breakfast went! It's the small jesters that makes peoples days in a world of such hate! so from my family to yours thanks Ashley keep being kind and sharing your beautiful smile! read more

I wish I could leave this establishment a ZERO. The ONLY nice thing they have going for them is Ike. My family and I drove over an hour with the possibility of purchasing 3 new vehicles(over the course of a few months) once the chosen vehicles came onto the lot. Arisha is the worst salesperson I've EVER had the displeasure of having to deal with. She lured us down there with the promise of helping us figure out the Nissan Employee Discount. When we got down there , she was a totally different person. She said that the employee discount wasn't in effective right now, which is fine...whatever. HOWEVER, a phone call/text would have been much appreciated before making the trip. I did not like Arisha's style of business dealings at all. I WILL NOT do business with this dealership. I'd rather not have a car than to do business with Arisha in particular. read more

Personnel (employees) at Murfreesboro Nissan used false pretense to acquire personal information and run hard credit inquiries. After deal was established (with sales rep and manager), sensitive personal information was provided. Consequently, after the release of personal information and credit approval, sale rep(s) and management turned around and raised the price an additional $2,000 more than originally had agreed upon (from total purchase price). This goes to show how inadequate and unprofessional this business practices are. read more

I've bought 3 new vehicles from this place and I will not be buying anymore. This last visit has ended my relationship with this dealer. The first vehicle I bought everything went smooth, the second was rough, and now my third purchase was smooth at the beginning but now I'm done. I bought a 2021 Titan brand new and at 114k miles the transmission started shuddering, not so noticeable but I could tell 2nd to 3rd. About a month or so later it had gotten extremely worse so I took it to the dealer. Note: My boyfriend is a mechanic and already knew what the issue was, but as I had bought the vehicle from here with an understanding that the lifetime "warranty" I bought with the truck was truly lifetime and a warranty. I brought it back to the dealer. Huge mistake. As nissan stated, it wasn't a warranty and it was provided by the dealership. Not Nissan. So why are they advising it as a warranty? It's completely misleading. Apart of said "warranty" is every. Single. Maintenance has to be done by the dealer, or said warranty is void. Was I told this? Absolutely not, I even asked when I bought the truck and they told me they only had to set eyes on the vehicle within a 6month period. With all that said, 2 days after dropping my truck off I was informed that in fact what my boyfriend had previously old the dealership was what was wrong with my truck. Granted, they only took a transmission fluid sample. They processed to tell me that the warranty was void due to some of my oil changes being done outside of the dealer. Mind you, oil changes have Absolutely nothing to do with a transmission going out. They quoted me over $7k for parts alone. When I refused their service for a new transmission they told me I had to pay $118 for a diagnosis fee to get my keys back. I wouldn't call collecting a fluid sample a diagnosing as there is no telling what could be leaving metal shavings in my transmission fluid. They just told me the same thing my boyfriend had told them, it's the torque converter. But any mechanic would tell you checking the fluid wouldn't give you that information. That $118 Nissan took from me will be the last bit of money they get from me. I'm completely upset as I had previously told multiple people how much I trusted this dealer. I now feel bad for recommending them to everyone I knew. read more

I was looking for a certified pre-owned Altima in the $20 K Range. I searched their website with the Search Filter on 18K -22K Altima's. One came up that immediately caught my eye: 2024 Altima with 450 miles for $21.900. I called and spoke with a salesman who kindly made a video of the car and sent it to me. I even commented several times on the Price and he agreed that it was a great deal. I sent my son to investigate and test drive and he was very satisfied. Fast forward to the docusign documents sent to me which I stupidly tried to sign with my phone with poor internet service so it kept dropping me. I admit I did not read the terms as we had a $1,000 trade in credit and put $3,000 down. I thought with all this we should be around $25,000 as I added gap insurance and a Warranty. I printed out the signed documents when I got home to find out they had changed the price from $21.9K to $25.16K !! I called and they said the price was the price! I went back to screen shot the internet advertisement but it had already been taken down. They just put me on hold whenever I call now. Last time I waited for over 45 minutes before I hung up! DO NOT BUY A CAR FROM THIS DEALERSHIP AS THEY PRACTICE FALSE ADVERTISING!! read more

They are lying liars who lie! Don't believe anything that these liars say to you. Wasted 3 days trying to complete a deal. Finally, flew to Florida and picked up my new car at Werner Hyundai in Tallahassee. Did the deal over the phone and spent only 30 minutes to sign and drive. Do NOT give Murfreesboro Nissan the chance to steal from you. read more

I received a a warranty recall notice for the steering wheel emblem on my 2010 Nissan Frontier. I went online and was told the repair would take 1 hour and I made a 7am appointment. When i checked in, they asked me if I would need to use the shuttle service. I told them no, it is only supposed to be 1 hour and I will wait here. The attendant then told me that it would be at least 2 hours. It takes an hour just to dispatch my truck for repairs??? So I went to wait in the waiting area. Soon after sitting down, i received a text from Kamal at the Murfreesboro Nissan dealership. It listed his phone # and also a link to use to check on the progress of my repair. Very nice. I waited till 8am ( 1 hour later) my truck was still in the inspection phase? I had only brought my truck in for the recall repair work. I did not ask for or approve any other inspections. At 8:12am i received a text asking me to approve for over $1000 of maintenance work that they recommended. !!!!! One item was the in cabin air filter change for $89. I get mine from Amazon for $9 and do it myself. I declined all work except for the recall repair. At 8:20 i was told that my truck was ready to go. My paperwork says that the emblem was inspected and no problems were found. So I basically sat there for an hour and 20 minutes for an 8 minute inspection for the recall, not even a repair. Everyone that I have shared my experience with says that this was nothing but a bait and switch. Get you in for a safety recall only to try and sell you other services. This kind of dishonest behavior is why i dont trust dealerships. How many others have fallen victim to these practices.??? read more

The employees in the service department are rude and oh my god sooooo slow!!! Goodbye Nissan of Murfreesboro you suck.

I was told it would take 30 minutes and I'm still sitting here 3.5 hours later. They are incredibly busy and when I called they said they don't do appointments for basic services so I had no choice but to just drive up and hope they weren't busy. Giving 2 stars because I like how they have an online system where you can track the process of your car. read more

My name is Tammy Simmons. My husband and I purchased a 2019 Infiniti QX60 on January 4, 2022. It was everything I wanted. I previously had a 2014 QX60 and loved it. My experience at the dealership was very pleasant. Our salesman was a very sweet young man and was very helpful and so excited for us. We drove it home and from the beginning, it smoked when we started it. Today is March 11, 2022 and I haven't put 700 miles on it. I don't know very much about cars at all, but I knew something wasn't right. I told my husband and he didn't pay too much attention to me, with it being practically a brand new car with only 31,600 miles on it. He was outside one day when I was leaving. He was shocked to see the amount of smoke that came out of the tail pipe. It looked like white smoke from a smog machine. He immediately checked the oil and saw that it had burned an entire quart of oil. He added a quart of the manufacturer's recommendation, which was 0W20. The next day, my husband called Infiniti to try to get it in for service. It still had the remainder of the manufacturer's warranty and we purchased an extended warranty up to 125,000 miles, which doesn't come into effect until the Infiniti warranty is expired. After giving them all of the info on the car, we were informed that the warranty was VOIDED because of the previous owner's lack of maintenance. They had taken the car to Infiniti for service in October 2021 because it set 5 codes and had a check engine light on. They were told at that time that the warranty was voided because of lack of maintenance. There was sludge in the motor and the only fix was a brand new motor. They immediately went to Nissan in Murfreesboro and traded the car. We informed Nissan what Infiniti had told us and they said to bring it to them. A week later, we have been given the run around and told that they were going to replace the valve cover and that would fix it. After many, many calls to Infiniti, we were told there was nothing that was going to fix it but a new motor. Nissan of Murfreesboro is refusing to replace our motor and I quote, Tony Dante, (I believe that is his name) "We are not going to be out $10,000-$20,000. We have already lost $100,000 because of the increase in gas prices." I said, "we do not want to have to get an attorney involved, we just want you to make this right." and his response was "Go ahead, we have 22 of them." They are telling us they are going to do something that will make us both happy, when in fact, they are only willing to put a bandaid on the worthless motor so that the warranty remains voided and we will never be able to sale or trade the vehicle. Jeremy, the General Sales Manager told us that he would buy the car back from us, but it would be today's market value because the value is less than it was 2 months ago when we bought it. I have $6,000-$7,000 that was applied to the purchase of the car, plus approx. $2900 for an extended warranty that we purchased. They are not willing to do what would be considered the right thing to do because they say that they had had no knowledge of the problem. All they had to do was put the VIN# in, which is what they should do when they take any car in on trade. Because they didn't (they say), they don't think they are responsible. We purchased an almost brand new car, that was used, but still had the remainder of the manufacturer's warranty with a "YES" being checked where it ask "Still under manufacturer's warranty?" when in fact, it was canceled by Infiniti in October 2021 and sold to us January 4, 2022. At the end of the day, we are stuck with a $40,000 vehicle, with a canceled Infiniti warranty with no resolution in sight. If you choose to do business with Murfreesboro Nissan, BEWARE. read more

After a little hiccup with my repair being misdiagnosed, the service department was eager to correct the mistake. Everyone was very professional and repairs were completed in the expected timeframe. It started out that I would not Go back, but they definitely changed my mind and I will go back. read more

I bought a brand new Nissan Rogue from this location in March of this year (2015). The salesman was nice but a little unsure of his job and the vehicle details. It was the second car he had ever sold (he was very new to the company, so I gave him a break) but was responsive in getting the information from others. The show room is shiny and clean...... really clean,,,,shoe squeaking, extra white, hospital clean room kind of clean. There was a very good selection of vehicles to choose from and I ended up with exactly what I wanted after and easily won price negotiation (use true car app and be persistent) I had a good experience. The only draw back is it took all day..... till after closing of the establishment to get it all done and purchased. But hey, I don't buy a car every decade so not too much of a loss over my lifetime I suppose. read more

Murfreesboro Nissan - Showroom - Car Dealers Near Me - Murfreesboro, Tennessee

Went to get my car serviced, and service department is terrible. I had to call repeatedly to make sure the part had arrived, and leave multiply voice messages with no return call from the service rep. Also, I was needing them to file a claim, had to leave multiply voice messages with our service rep, again, with no return call. I would not recommend them, where as their customer service from the service department is awful! read more

Great experience and customer service. Justin Humphrey took good care of us, gave us a great deal and made sure we were happy with our purchase. Buying a car is a dreading experience so we came in with low expectations. These guys really raised the bar. Justin was flexible in communicating with us via text and at odd hours of the day due to my husband's hectic schedule. Highly recommended from my personal experience. read more

Murfreesboro Nissan - Happy Nissan Rogue owner. - Car Dealers Near Me - Murfreesboro, Tennessee

My husband bought a new Pathfinder (which I would NEVER recommend the 2022 model for many reasons). We went back to the dealership the next day because the passenger seat sits very low with no way to adjust. Since that is how Nissan is making the model now, management offered to have the seat raised by a professional service. Of course, that didn't happen and we are stuck with a vehicle that really should have a recall about this issue. Not only is the seat low and unadjustable, it is very hard and uncomfortable. Also, the air conditioner in the back barely cools! I'll never have a Nissan again after this horrible experience! read more

I've bought a few cars in my day but only a few, mostly because they cost money and also because I hate the experience. However, sometimes you have to bite the bullet and this was one of those times. A friend who is a retired Nissan employee referred me to Ike Phillips at Mboro Nissan. We needed a rogue sport; and based on Julie's recommendation, we immediately called Ike. He was great, and I mean great. He was busy as a bee and knew his stuff. Not your typical car sales person. Ike was professional, personal, and had a great dad story or two along the way for my girls! Thank you Ike for making shopping for a car a great experience. It was nice to call ahead, make an appointment, be shown exactly what we wanted, and be treated like we'd known him forever. No wonder Ike is a huge success there (20 years plus!). He's the real deal. Thank you again Ike! read more

Service is probably the worst service i've been at at any dealer. You have a better chance of getting on your favorite ride at universal studio twice then waiting for your car to be ready. Matter of fact book a flight, go through TSA 3 times, cancel your flight, wait for your refund then you'll car will be ready. Cook some eggs while you at it too. read more

Called 5 days in advance to make a 7am appointment to have my window looked at... I bought a 2017 new Nissan Pathfinder in October and ever since they installed rain guards over the window I get this terrible screeching noise when I open and close the window. It's 8:40am and I'm still here... I went up front to ask him the wait time because I didn't think it would take 2 hours... he said he didn't know where my car was, but he can check if I want??? He said it as if I was inconveniencing him by wanting to know where my car was and it's probably in the back.... not the best experience so far... 5 minutes later I learned it was the the window molding and they have to order the part, so I'll have to wait another 2 hours for the repair next week! read more

I recently graduated from MTSU in December and decided to buy my first car as a graduation present to myself -I was super excited! I worked with one of their salesmen and he was nothing but great, until of course, after he got his commission -- then he could care less. I purchased a Jeep Renegade and there were a couple of things messed up before purchasing. The front headlight was out, a piece of the rain shield was broken off and they didn't have the piece to open the sun roof. The salesman assured me he would get everything replaced and order me the sunroof piece. Weeks went by and I had made several attempts to reach out to my sales guy -- he informed me that everything had been ordered and he would let me know when they get everything in. Months went by, texted him again and he apologized -- he had the flu and wife was pregnant so he hasn't been in the office. So, I decided to call Nissan, thought maybe I'd get a better response and the manager told me nothing had been ordered. It was extremely unprofessional. I was so impressed with everyone there the week I purchased my car and after they got their money it was like they could care less. It's now almost April -- 4 months later and still haven't gotten any call regarding my parts. I did in-fact get a voicemail a few weeks ago about coming in to get my tires check. I'm sure they just want more money. I work in customer service myself and this is not how you treat your customers. read more

While I did not purchase my new vehicle from this dealership, this was the most ideal location for my vehicle's first oil change and tire rotation at the time. I called several days prior to inquire about making an appointment. With my time crunch, the very nice service lady suggested I arrive at the dealership the following business day at 0700. I did so, and there was already quite a line. Apparently many others have the same idea (or received the same suggestion). I pulled into the service line, gathered my belongings, and waited outside my vehicle for an associate. After exchanging info, he showed me their waiting area, and advised he would come get me when my vehicle was finished...about 45 minutes. A part of the showroom, their waiting area is a decent size, with many tables and chairs. One TV is offered, and I only noticed one, tiny loveseat. However, the carpet was being replaced while I was there, so perhaps there is more furniture to come? They also offer an enclosed Kids area with a separate TV playing kid-appropriate entertainment. I would've spent more time observing the waiting area, but something in there started to make me cough. I got so choked up that I had to go outside, as it was disruptive to others, and getting worse for me. (Maybe it was the adhesive for the new carpet? Who knows!) Once outside, I was fine. So I hung out there the rest of my wait, aside from a trip to the ladies room --- which was very clean, BTW. I had heard them paging other customers to advise their vehicle was "ready in the Service Department". While I don't hear well, there's no missing that loud of a page, so I was reassured...so I thought. My wait has ticked just past an hour, and I received a random call from a Boro number. I typically don't answer numbers I'm not familiar with, but something told me to answer. It was a service rep advising my vehicle was ready. Moments later, he said he had looked for me, but couldn't find me. Um, ok. He gave me an inspection report and receipt, then walked me to my vehicle parked at the edge of the side lot. The whole transaction was awkward in that all the plastic used to protect my seat and floorboard had to be removed, maneuvering in a tight space, etc. Additionally, others have noted their car is washed after service, but mine was not. I had purposely not washed it assuming they would at least rinse it. Ugh. Not nearly the horrors others have written about, but not a fantastic experience either. read more

If it were possible to give negative stars I would. From multiple people, up to 4 now, I have heard worse than terrible reviews concerning the sales staff. From false advertising on 2 separate accounts to denying a customer a test drive when she wanted to buy a vehicle because her son was a Nissan employee at the local manufacturing plant. He told her he wasn't going to put un necessary miles on a vehicle when her son could lease one for her. Her reply was that she was in the market to buy, not lease. Still denied her. I'm not really sure how this place is still in business. Corporate Nissan needs to seriously think about a surprise under cover investigation of this place and pull their sponsorship!!! read more

Despite the advice of some Nissan employees I know, I decided to give this place a try as they were closest to me. What a joke. I should have listened to the Nissan employees and stayed away. This place has deep rooted systemic issues including bad business practices. Reportedly, this is well known by local Nissan plant employees. I found a car I wanted to buy on their website. Turns out either the manager or owner was using the car I wanted. Salesman shows me another car I was possibly interested in. The price was almost 3,000 dollars higher than advertised on their website and about 6,000 dollars higher than the estimated True Car value. I even compared the stock and vin numbers to be sure. Salesman says he will try and get "his manager" to the lower price if I commit to buying the car. So, in essence, I have to negotiate him down to the price they advertised the car at! This dealer is a joke. They lost me as a customer and I was already pre approved and ready to drive off in a 40,000 dollar car. In fact, I may not even buy a Nissan over this. read more

God forbid you go online and make an appointment for an oil change. Then show up for your scheduled appointment only to be told that they don't take appointments for oil changes and that you would have to wait 2 hours. I THINK NOT!!! I'll go to a real Nissan dealership that actually honors oil change appointments!!! read more

I will never return here again. I waited for over two hours to get my oil changed. And when I said something after a little over an hour of waiting they told me they were pulling my car up. Well an hour later I was still waiting on my car to be returned to me. I went on a Wednesday morning. When I got there there was 1 other person in front of me. I watched people come and go and I sat there for hours. read more

After my buying experience I was recommending Murfreesboro Nissan, I have quite a few family and friends moving to the area but after reaching out regarding the issue that I've had with the SUV I purchased (spark plugs rusted into the vehicle and unable to remove during normal tune up) I am beyond disappointed in the rude and unprofessional responses I received. I recommend avoiding at all cost if you are looking for a place that will be of any help beyond the sales floor read more

Went in for oil change, Wesley checked me in explained process (first service visit). This was a great experience. Reasonable wait time and at the end explained what was done. Very happy customer. read more

My husband and I just bought a new car from here and had the best sales associate, Wesley Castano!! He listened and made sure we got a car that fit all of our wants and needs at a price we could afford!! He was great and we would highly recommend him to everyone!!!!! read more

Well, I agree with Charlie D. The worst car shopping experience yet :) Actually quite baffling. Of course didn't buy my car here. I went in to test drive and check out a new car. The agent seemed very disinterested and after I mentioned to him that I am actually a serious buyer and own another 2013 model Nissan (so he would know I am interested and am not wasting his time), he was barley motivated to walk me outside and show me some cars (for total of 5 minutes). He didn't bring keys to show me the inside of the cars! Don't know why we even bothered going out. We came in and the first thing he asked me is are you ready to buy? LOL I don't know what to say, but there are other Nissan dealers around. When I was buying my 2013 Nissan went here first but the experience was pretty lackluster and at the end when I had a competing offer from another dealer, the agent I was working with never returned my call. I went with Barr Nissan in Columbia. Nice guys + they picked me up to go to the dealership so I wouldn't have to drive there. read more

Called and asked to speak to someone in service. Was on hold 35+ minutes. Sales picked up 3 times, never was able to speak to anyone in service. I finally gave up. Here's a tip, if I can't ever get through to the service department, I don't want to buy a car from you. As an added "bonus" the receptionist wasn't all that nice. read more

Kamal was amazing! He went above and beyond to help me with the issues I had with my car. Awesome customer service!

Rated 1 star because 0 wasn't an option. After purchasing a car, that literally took all day and wasn't a good experience, the salesman has made 4 trips to my house to get things signed etc. they forgot or lost or destroyed by accident. Come to find out, an interest rate of more than a point less was available. read more

This is the worst car dealership experience I've ever experienced. We were looking for a used car for our daughter. We found a Rogue within her price range. It looked really nice on the website. They listed it for $4495. We went and checked it out and liked it. I told him I'd be happy to write him a check. He went away and came back with a price sheet for $8400. They had some seriously jacked up fees on that price sheet. The salesman and sales manager are the stereotypical sleazy scummy car salesman. STAY AWAY from this dealership. My wife caught them in several lies. Fortunately we walked out on them but a lot of people probably don't and get ripped off. Beware. read more

Looking for a car for my sister. Have been looking on different car apps. Saw one posted on their dealership. Called ahead for a car posted online and came in an hour later. When we walked in, we were greeted right away. Told them the name of the person we talked to on the phone and what car we were looking for. One of the car salesman told us he could take care of us because the person we asked for was busy. So we sat with him and told him the car we saw online and he wrote down the information. He was not rude, he was very friendly. Then he left to go get the car, comes back 10-15 minutes later to tell us the car had been sold. It was unfortunate but understandable. Then he offers to show us different cars and we tell him our price range has not changed. So he goes to get us another car in our price range. He comes back and tells about this car coming in and it has just been exchanged and that he talked to the manager and they said they would let us buy it for the price of the first vehicle we were looking at. We just had to wait for the couple trading in their car to get back from the bank. We waited about thirty minutes and then the salesman goes to check on the car and tells us it's there and to come look at it. We talked to the couple and they told us it's was a driving around car and that it's been to Florida a couple times. The tires were less than a year old. Then, my family and I take a ride around town in the car, the car was great! Super excited! We park the car and come back inside. We go sit at the salesman table. He leaves to go get the paperwork. We wait about 20 minutes before he comes back and says that the dealership won't let it go for the price we were told. The dealership added 1,500 more to the price. We said no thank you and left. Very disappointed. Wouldn't have had an issue if they hadn't said a price only to change it after the fact. The salesman we had was nice but will not be returning. read more

I wish there were more stars to give! My son goes to college in Murfreesboro, 14 hours from home. He drives a 2011 Nissan Altima with 170k miles. He comes home a few times a year, so lots of driving. He has been using 'boro Nissan for four years and they are always amazing. They are super knowledgeable and fair, and always do the right thing for my son. I feel so much more comfortable when he makes those long trips knowing his car is maintained by such exceptional technicians. Murfreesboro Nissan is hands down the best dealership I have ever dealt with. read more

Do not bother making an appointment I had an appointment for 11 o'clock this morning arrived at 10:15 to make sure I was there on time only to be told to get to the end of line and wait my turn read more

We took our Nissan in for a recall service. They called us and said the part was in and schedule an appointment. We took the car in at our appointment time and dropped it off. 3 hours later we get a text saying they don't have the part. We got a call and confirmation email saying they do have the part. This is absolutely unacceptable service. Run away from this place. read more

I purchased my first car at this dealership yesterday and am still in shock about how wonderful the customer service was. Ike Phillips is one of the most patient, knowledgeable, and honest men I have ever interacted with and completely changed my view on care salesmen. The finance manager worked with me and explained every step of the process in detail so I was left with no questions. All around, wonderful people on the sales/finance team. Please go see Ike if you are looking to purchase a car. read more

Vivian I took my car in for a scheduled service . I bought my car in California with a United States Warranty maintenance service agreement. They told me to bring my car in and they would check to see if they would accept the agreement. Once I got there they told me they called and that they did not accept this agreement. So I paid and then I called the Warranty place to see how I get reimbursed only to find out that this Nissan dealer does accept this warrant. I am not sure why they did not follow through on this and I am very upset by this. The person who helped me was very nice and my car was done very quickly but now I feel they were just to lazy to follow through on the warranty. read more

I am the son of a parent buying a new car at this place....she was set on a sentra...they had one however it had a push button start....No she said because when this place did work on the truck(she bought from there) issued an altima with the push button start, the story grows....OK they said, they would find one....found one or so we were told....took it home a day later....then this dealership called her the next day and told her she "had" the wrong car....the would bring the other(her)car and pick up the wrong car....that didn't happen....she and I went the next day to get what we thought was the car they found but had been on the lot the whole time....long story short, the salesman named Curtis was so unprofession about the whole ordeal and the new owners didn't care either....think twice about buying anything from this place.....fyi, Stanley read more