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    Muriel Brazilian Spa

    4.8 (4 reviews)
    Closed Closed

    By appointment only

    Services - Muriel Brazilian Spa

    Deep tissue massage

    Hot stone massage

    Muriel Brazilian Spa Photos

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    Recommended Reviews - Muriel Brazilian Spa

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    11 months ago

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    2 years ago

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    2 years ago

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    2 years ago

    Best place for facial, massage and spa experience in Concord. Professional and experienced.

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    Woodhouse Spa - Walnut Creek

    Woodhouse Spa - Walnut Creek

    4.3
    (384 reviews)
    5.7 mi
    $$$
    Luxury
    Certified professionals

    Book Tony. That's it. That's all. That's the review!!!…read more I typically visit every three months for an 80-minute hot stone massage and was previously seeing Gabe (unfortunately, he's no longer with Woodhouse). Gabe was fantastic--he always listened to my needs and paid extra attention to the areas that needed it most. This time, I was paired with Tony and OMG--he was amazing! You know a massage is good when you catch yourself snoring? That was me, LOL. Tony provided the perfect amount of pressure and, like Gabe, really listened to my concerns and focused on the areas I needed most. I left feeling completely relaxed and refreshed. Highly recommend!

    I visited Woodhouse Spa Walnut Creek on Sunday, July 19, with a friend. I had a facial, and my…read morefriend had a massage that I had purchased as a birthday gift using an online gift card that I purchased in October of last year. Both the facial and the massage were enjoyable, and we were happy with the services we received. Unfortunately, the experience at the front desk completely overshadowed our visit. When we checked out, my friend was told she owed the full amount for her massage. I explained that I had purchased the online gift card in October of last year. The front desk immediately asked for the confirmation email. I explained that the purchase had been made months earlier, I no longer had the email readily available, and that when I called before our appointment, I had been told we did not need to bring the confirmation because they would be able to look it up. Instead of trying to help, I was told that wasn't how they handled gift cards and that they had no way to look it up. Rather than feeling supported, the interaction became unnecessarily uncomfortable and felt more like I was being questioned than assisted. The staff came across as rude, disorganized, and unprofessional, showing very little interest in finding a solution. Ironically, after insisting they couldn't look up the gift card, they eventually searched under my name, even though the gift card was for my friend, and found it. Then, after processing everything, they initially told my friend she still owed $100. When I said I would pay it, they responded, "Oh, sorry, correction, you actually have a $100 credit." That level of confusion only reinforced how disorganized the checkout process was. When it came time to pay for my facial, I was then asked, "Would you like to just do the customary 20%?" Rather than presenting tipping options or allowing me to decide for myself, the question felt presumptive and added to the uncomfortable experience. To top it all off, immediately after everything we had just gone through, we were asked if we'd like to rebook another massage. After the experience we had at the front desk, it felt completely tone deaf. There was no genuine apology or acknowledgment of the inconvenience. The treatments themselves were good, but customer service is an important part of the overall spa experience. Unfortunately, the disorganized, dismissive, and unprofessional interactions at the front desk overshadowed what should have been a relaxing day. I hope management takes this feedback seriously because the quality of customer service did not reflect the quality of the spa treatments.

    Photos
    The perfect gift does not exi..... Don't be last minute- grab your gift cards for those special people in your life.
    The perfect gift does not exi..... Don't be last minute- grab your gift cards for those special people in your life.
    Show someone special how much you care with a gift that truly lasts.​
    Show someone special how much you care with a gift that truly lasts.​
    Woodhouse Spa - Walnut Creek

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    Spavia Day Spa - Pleasant Hill

    Spavia Day Spa - Pleasant Hill

    4.3
    (231 reviews)
    3.3 mi
    $$$
    20 years in business
    Certified professionals

    Went today for the Ultimate 24K Glow Radiance Facial with Tavianna. This was my first time ever…read morehaving a facial at a spa, so I was excited and a little nervous not knowing what to expect. The front desk staff was very helpful -- walking me through the consent forms, showing me the changing area, and helping me set the password for my locker. After changing, you're given a robe and slippers. The robe is incredibly soft and almost weighted, which added to the comfort. It even has pockets for your jewelry or glasses. Phones are not allowed in the treatment area, and no video/photo is permitted past the changing room, which I appreciated (and respected) for privacy. The facial itself was extremely relaxing. The music was at the perfect volume, and the room lighting was dim without being too dark -- just enough to enhance the experience. The service included a hand and arm massage with hot stones and warm compresses, which was such a nice touch. One minute I was getting a scrub, and the next I was waking up -- it was that relaxing. They also have a retail area at the front where you can purchase the products used during your service. Overall, a wonderful first spa experience. I'm already looking forward to booking my second facial and trying other services they offer. 100% would recommend

    The management is not able to accept constructive feedback! Don't waste your money here ! It's not…read moreonly me , I've been in contact with other members that used to visit Spavia and they too say it's not the staff it's the management. I took them to BBB and the continue to decline my refund on $$ . They have banned me from going there , mind you because I have a 3 star review and provided constructive feedback! However , they expect me to " gift my gift cards" to my family and friends -just a matter of time for those that go there to stop going there! Save your money and go elsewhere !! If this company can't take a 3 start to improve their customer service with their patrons don't waste your time !! I have seen other posts from other companies with negative or constructive feedback where the customer is using explicit language, however, the company acknowledges the feedback and learns to take it in , they don't bully people over yelp or personal emails . No wonder they have a huge turnover!! Look at who's running the place !

    Photos
    Spavia Day Spa - Pleasant Hill
    Spavia Day Spa - Pleasant Hill
    Spavia Day Spa - Pleasant Hill

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    Tranquility Spa

    Tranquility Spa

    4.5
    (157 reviews)
    3.9 mi
    Certified professionals
    Walk-ins welcome

    Had an amazing deep tissue massage!! Today I got Michelle…read more She was fantastic. Previous times I've tried: Alice,Yoyo, Nancy, Jenny. All are fantastic. I've had one lymphatic drainage massage, one deep tissue and the rest have been regular massages. Kelly at the front desk is always greeting you with a smile. Highly recommend this massage place!

    The massage itself was okay, but I was disappointed overall. I spent a lot of time reading reviews…read moreabout this place because I appreciated the honest feedback about the masseuses. Based on those reviews, I carefully selected the masseuse I thought would work best for my shoulder tension and knots. Unfortunately, I did not get the person I originally booked, and no one informed me of the change beforehand. The same thing happened to my friend as well. Additionally, during the check-in process, the front desk never gave me a card or questionnaire to fill out regarding the focus areas for my massage. Since this was both my friend's and my first experience here, I expected better communication and a more thorough process. Instead, the experience left me disappointed and a bit shaken. Another awkward part of the experience was the checkout process. At the end of the session, they wait for you at the front desk expecting a tip. Of course I planned to tip, but the pressure and expectation made the experience uncomfortable. One especially odd part of the Signature Massage was that the masseuse inserted her fingers into both of my ear canals without warning. I was completely caught off guard and really disliked that part of the service.

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    Tranquility Spa
    Tranquility Spa
    Tranquility Spa

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    Palace Spa

    Palace Spa

    4.2
    (305 reviews)
    1.9 mi
    $$

    There's a reason why I have been coming to Palace spa all these years. Every visit has been…read moreconsistently amazing. The staff is always welcoming, professional, and attentive, which keeps me coming back. The atmosphere is calming and they take the time to focus on any areas that need extra attention. Highly recommend this place if you're looking for great service and a relaxing experience. Definitely one of my go-to spots!

    I have been coming to Palace Spa for years but mainly for a Swedish massage. I recently had tried…read moretheir reflexology massage which was amazing. They have a separate open room with about 6 chairs in it, lights are very dim and the room is quiet. I did the 60 min foot reflexology and it was amazing. They start with massaging your head, shoulders and upper body while your feet soak in water. After about 15 mins they get to your feet. If you are active like me and have sore feet this is a must try. For the last 15 minutes they flip you over and massage your whole body. I always seem to pass out. Next I have to leave a review on the scalp treatment they now provide. I have seen this all over the internet and have been wanting to try it. This location is the only place I know of that has it in or near Concord. The price is very affordable and you can add on a foot massage. Well I booked an appointment and let me tell you, I have never walked out of a massage place smiling and feeling so refreshed. I highly recommend the scalp treatment, we don't realize how much stress we carry in our head and for someone who uses their brain a lot for work lol this just released all stress and tension I had.

    Photos
    Palace Spa
    Palace Spa
    We now offer new head and scalp treatments.

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    We now offer new head and scalp treatments.

    Muriel Brazilian Spa - spas - Updated August 2026

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