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    Murphy's Touch

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Murphy's Touch

    Furniture repair

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    4 months ago

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    4 months ago

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    Furniture & Repairs

    Furniture & Repairs

    4.6
    (542 reviews)

    This review is for the quality of service even though we decided to go another direction and…read morereplace an old vinyl recliner instead of repair. I reached out to Furniture & Repairs for a couple or recliners that my grandmother needed repaired. They were quick with a response through Yelp and even followed up with me directly before reaching out to my grandmother. Not only were they thorough in explaining the estimate and repair process, they followed up multiple times to try and schedule an appointment -- only wish grandma would have put in her hearing aids a little sooner to answer their calls! Ultimately, she decided that purchasing a new vinyl recliner might be more frugal but is looking forward to having them come out and repair a leather recliner once she's got her new furniture delivered. Very satisfied with their professionalism and genuine kindness towards my almost 90 year young grandmother. Thanks guys.

    From start to finish, it was a horrible customer experience. I reached out to them to schedule and…read moreappointment. Didn't here for them for seven days. I called them and asked what happened about scheduling an appointment. They said they forgot and were too busy. I finally scheduled an appointment. Two days later the same receptionist called me and said "do you wanna schedule an appointment? I said "no", I'm already scheduled and said I'm scheduled in 3 days. The day of my appointment, the tech said they were going to arrive at 2 PM. They did not arrive till 3:30 PM. After all that, they did not fix the problem. I will never use this company again.

    Simply Reglaze

    Simply Reglaze

    4.8
    (130 reviews)

    Simply Reglaze did an excellent job reglazing our bathtub, and the entire experience was smooth and…read moreprofessional. What really stands out about them is their honesty; they're very clear about what can and cannot be fixed, which I really appreciated. No unrealistic promises, just straightforward communication. The quality of their bathtub reglazing work is great, and they genuinely stand by it. When there was a minor issue with peeling, they came back promptly and repaired it without any pushback. That level of accountability is rare and speaks volumes about their integrity. They're also very nice and attentive. Communication was easy, they were responsive to questions, and you can tell they actually care about doing the job right and making sure you're satisfied. If you're looking specifically for bathtub reglazing and want a company that's professional, honest, and dependable, I highly recommend Simply Reglaze. I wouldn't hesitate to use them again.

    Originally, I left a 2-star review because I was pretty unsatisfied with the work they did. They…read moredidn't remove old caulking before applying the new one, and the glaze itself had 3 issues with it: some weird black spots, a section where the glaze dripped down and had hardened, and an exposed part of the tub that wasn't patched correctly. Also, the technician didn't speak English that well, so it was very difficult to communicate with him. The owner reached out to me and wanted to make it right. I wasn't expecting this since usually companies will just take your money and disappear but apparently if you just tell this company about it, they'll try to make it right. I took a few weeks to do a back and forth with them about the work that would be done, and they were very polite and professional throughout the whole thing. The front office was awesome with scheduling and answering questions. The same technician was assigned to the fixes, but I requested a different technician be assigned and they obliged. The new tech did a good job, and I'm pretty satisfied with the outcome. There was some overspray again, but not a huge deal as the black spots and the exposed part of the tub were properly addressed. I found out that one of the issues I originally had (the black spots) were caused by my shower leaking and water dropped onto the glaze as it was drying. Seems like the first tech didn't put a cover over my shower head, but this new tech did. He also spoke English better than the other tech, so no translation app was needed. During this second fix-up visit, the owner himself came on-site to make sure everything was done correctly. Overall, I'm satisfied with the work that was done. It seems even if they do mess up, they'll eventually fix it. If the second tech was the one who did the work first, this would be a 5* review.

    Murphy's Touch - furniturerepair - Updated July 2026

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