1. Murphy's Touch

    1. Murphy's Touch

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    Los Angeles, CA

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    Murphy's Touch

    5.0 (4 reviews)
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    Services - Murphy's Touch

    Furniture repair

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    22 hours ago

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    6 months ago

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    5 months ago

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    Furniture Repair Expert

    Furniture Repair Expert

    (164 reviews)

    Woodland Hills

    My recliner lift chair had no power and it was in the remote…read more Henry the repair man called to set up the time and he was on time and very courteous. His quality is excellent and had me sit in the chair to make sure all the controls are working. I will definitely ask for Henry if I need service again.

    They charged me $125 to fix a lift recliner that they did not fix. It's impossible to reach anyone…read morein this company and they don't stand behind their work. Now I have to find a different company to help and this company stole money from me. I will NEVER use them again nor do I recommend them. This company's communication came out to repair a lift recliner chair. The technician, a very nice man, reported that the problem was a wire under the chair. He claimed to have repaired the wire and fixed the chair. I paid him $125. The next morning, when the chair was used again, it once again failed to decline after lifting. I called the company back and reported the chair was not fixed. They got back to me two days later. Then they requested more pictures of the chair in order to schedule a technician to return. I sent them immediately via email. I also told them via email, voicemail & text that it was the Control Box under the chair and to have the technician bring a control box on his vehicle. The company never acknowledged this information. And the technician did NOT have a control box with him when he showed up a week later. Once there, he reported it was indeed the control box and he now had to order the part which could take up to two weeks to receive and 2-4 weeks to come back and install it. AND he wanted to charge me an additional $185 for the part. Their rate for a diagnostic is supposed to be $50. I paid $125 already. And 2-4 weeks? This chair is my mom's only chair and it still doesn't work. Wtf did I pay for? So...instead of fixing the chair, I decided not to. Why sink over $300 into an old chair when a new chair is less than $500? That makes no sense. This company's customer service is non-existent. They don't answer their phone and everything is robotic about the experience. While the technician was nice enough, he did not do the job correctly and preferred to argue when I called him out on it. I maintain that I will not use them again.

    Rene Guzman Studio

    Rene Guzman Studio

    (50 reviews)

    Mid-Wilshire

    Rene was a dream to work with. He came and took a look at the pieces we wanted worked on and gave…read moreus a fair price and was able to take them immediately. We had three pieces redone, one eames lounge, a vintage convertible daybed and a coffee table. All three came back better than anticipated and can't wait to work with him again!

    Very disappointing experience. I initially sent photos, clearly explained that the chair needed new…read morefoam, and was quoted $600 not including fabric. Provided fabric books so I can browse thru. Ended up deciding with another fabric I found on my own. After that, I asked for an updated/formal quote. I understand people get busy, so I gave it some time. About two weeks later, I followed up because I genuinely wanted to support a local business, especially since he is located very close to me. I did not receive a response, so I followed up again the next day. Then the quote suddenly became $1,250--not including fabric. When I questioned why the price had more than doubled, I was told it was because the chair needed new foam, even though that was included in my original request. I explained that was included in the original quote so I asked what changed? No response since then. I received several other quotes, all hundreds less, with some even including fabric. He wasn't the cheapest either from start. For context, this is a relatively simple armless chair. There are no upholstered arms or sides--just the seat and back so it didn't make sense. If the original quote was a mistake, just say that. Instead, the poor communication and unexplained price increase made me feel like my three weeks was wasted. I specifically wanted to support a local business and had several more vintage pieces to reupholster, but I'll be taking that work elsewhere. My tip for future customers, get it in writing.

    Murphy's Touch - furniturerepair - Updated September 2026

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