These guys are the best!! I bought a set of headphones and they didn't work properly. Went back…read morewith the headphones and the receipt and these guys went out of their way to accommodate me! Not once did I feel like I was bothering them. They made me feel welcome and this was only the first time I was there. You never know how good a business is until you have an issue. I know these guys stand behind what they sell. You've got a customer for LIFE!

What a wonderful music store. It's my first time here, used to go to Coronet in Smithtown…read more Referred here by a friend. Its great to know that there is an excellent music store still in town. I came in for a trombone spit valve spring repair, done in 5 minutes. Eric did the repair. Regina is very friendly as well. Can't ask for more. The staff is extremely friendly, helpful and not pushy. Knowledgeable as well. Thanks!

Had a mishap with my flute that required immediate attention. Plus I had a tenor sax neck that…read moreneeded new cork. Called Family Melody Centers and spoke to Nick the resident woodwind repairman. When I got there, found Family Melody Centers is a state-of-the-art repair facility (it's been years since I been here). Nick was able to see me right away. Everyone there is friendly. Nick worked on my flute and sax neck while I waited. Fair price. FYI When I was a kid I came here for music lessons back in the 1970s. Highly recommend. A community treasure!

As both a teacher and parent of a violinist, I've been dealing with this store for over 30 years…read more Kathleen has always been very helpful in every way.

Everyone is courteous professional. It has a friendly atmosphere no pressure put on anyone who…read morecomes in. They give you top dollar for anything that you're selling and they also could work with you on things that you were buying great place to visit.

Charging $15 an oz over spot for an ounce of silver and over $125 over spot for gold is an absolute…read morerip off. Beware of this location. Be careful who you do business with.

Save your sanity and go buy strings at Walmart!! Extremely slow and unknowledgeable sales team…read more Pushy sales manager that made me feel foolish for not buying insurance on a cheap tuner. They will lie through their teeth to get a sale. Guarantee you they know more about video games than instruments.

Just, NO. People get more rude and less helpful. It's just not a good place and I've given them…read moreplenty of chances over the years. Even going for a single string seems like a bother. "Go ask our tech, see if he has an extra". I go look, wait a couple minutes. "I can't find tech so I guess I'll have to buy a full set" No offer to call him/her. Just slides a full packs of strings over to another cashier. Rude. Guitars are filthy too. Go to Sound Beach music. Or maybe GC in Commack is better. Just, unbelievable.